Troubleshooting - TRENDnet TEW-435BRM Quick Installation Manual

6. Troubleshooting
Q1: The Wireless Router will not turn on. No LEDs light up
A1
: The power adapter might not be connected. Please connect the
power adapter to the power outlet and check the LEDs again. Please note
that using the wrong power adapter might physically damage the unit.
Q2:1 am not sure what type of Internet broadband connection I have for
my DSL connection. How do I find out?
A2:
You can contact your Internet Service Provider (ISP)'s Customer
Service or Technical Support Department for the correct information.
Q3:1 specified the IP address 192.168.0.1 in my Web browser, but an error
message says "The page cannot be displayed". How can I get into the
TEW-435BRM web configuration page?
A3:
Please check your hardware and TCP/IP settings again by following
the instructions in sections 1-3, make sure the Power, WAN, and on the
LAN LEDs are on. Then try to access the configuration page using your
Web Browser again.
Q4:1 cannot see the wireless network with the SSID "default". What can I
do?
A4
First, check that your wireless network card settings match the ADSL
Modem Router's default settings:
- wireless Network Mode:
Infrastructure
- wirelesss Network Identifier SSID or (ESSID): default
- wireless Data Encryption WEP:
disabled
Second, connect to the wireless network again with the above settings.
For help with the wireless router's advanced features refer to the User's Guide
on the CD-ROM. If you still encounter problems setting up the router, we can
help. Please have your Internet account information ready (ISP, Account Type)
and contact us using the information indicated below.
Contact Technical Support Technical Support Hours
Telephone: +1-310-891-1100 7:00AM ~ 6:00PM, Monday through Friday
Fax: +1-310-891-1111 Pacific Standard Time (except holidays)
Website: www.TRENDNET.com
E-mail: support@trendware.com
16
English