Troubleshooting The Firmware Package Installation - Cisco SCE 1000 Installation And Configuration Manual

Chapter 8 Troubleshooting

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package.
Problems related to the installation of the firmware package could be any of the following:
•
•
•
Table 8-5
Diagnostic Action
Enter the CLI command:
• configure
• Boot system <filename>
Symptom
Returned error is:
Error—File <file
name> does not exist
In the output of the command,
the package file type is
management-image
instead of system-image
In the output of the command,
the package file platform is
not the correct installation file
for the SCE 1000.
Returned error is:
Package file <file
name> does not
contain magic header
Returned error is:
Error—There are only
X free bytes on
device <device
name>, but Y bytes
are needed for the
extraction (where X
and Y are stated in
bytes)
OL-7821-04
File not found in the expected location
Wrong file type.
Device to which the file is to be extracted is full.
Troubleshooting the Firmware Package Installation
Possible Cause
The package file does not exist in
the specified location.
Package file type mismatch.
Package file platform mismatch.
The file is not a software
installation package file.
/tffs0/ device is full.
Problem Solving Using a Subsystems Approach
Possible Solution
Verify package file location and
try again.
Verify that you are trying to
open the correct package file.
Verify that you have the package
file appropriate to your platform
type.
Verify that you are trying to
open the correct package file.
Delete old and unnecessary files
and try the package extraction
again.
Cisco SCE 1000 2xGBE Installation and Configuration Guide
8-11