Installation Problems - Canon LASER SHOT LBP3500 User Manual

Installation Problems

If "USB Class Driver" and "LBP3500 Printer Driver" cannot be installed properly,
perform the following procedure to check problems.
NOTE
For details on problems on the network installation, see "Chapter 4 Troubleshooting" in
Network Guide.
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-73.
7
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-73.
7-38

Installation Problems

[Canon Printer
Uninstaller] is displayed
in [All Programs] ([Programs] for
Windows 98/Me/2000) from
the [Start] menu.
No
Cannot
uninstall
Yes
Cannot
install
"Canon LBP3500" is
displayed in [Add or Remove
Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove
Programs Properties] f
or Windows 98/Me).
Yes
Delete "Canon LBP3500" from [Add or
Remove Programs] ([Add/Remove
Programs] for Windows 2000; [Add/Remove
Programs Properties] for Windows 98/Me).
See "When Uninstallation Fails," on p. 7-39.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Cannot
install
[Canon Printer Uninstaller] is
displayed in [All Programs]
([Programs] for Windows
No
98/Me/2000) from the [Start]
menu.
Yes
Cannot
uninstall
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-73.
Uninstall the USB class driver. See
"Uninstalling the USB Class
Driver," on p. 7-41.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Uninstall the USB class driver. See
"Uninstalling the USB Class
Driver," on p. 7-41.
No
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
"Canon LBP3500" is displayed in [Add
or Remove Programs] ([Add/Remove
Programs] for Windows 2000;
[Add/Remove Programs Properties] for
Windows 98/Me).
Yes
Delete "Canon LBP3500" from
[Add or Remove Programs]
([Add/Remove Programs] for
Windows 2000; [Add/Remove
Programs Properties] for
Windows 98/Me). See "When
Uninstallation Fails," on p. 7-39.
No