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Canon Satera LBP3900 User Manual

Canon laser beam printer user's guide lbp3950, lbp3900.
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Table of Contents

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   Summary of Contents for Canon Satera LBP3900

  • Page 1 Laser Beam Printer User's Guide User's Guide...
  • Page 2: Table Of Contents

    Confirming the Printer Features ........
  • Page 3: Turning The Printer On/off

    Turning the Printer ON In order to use this printer, you should press " " of the power switch to turn the printer ON. After running a self-diagnostic test on the printer unit and optional accessories, the printer will be ready to print.
  • Page 4: Turning The Printer Off

    Turning the Printer OFF Turn the printer OFF using the following procedure. IMPORTANT If the printer is used on a network, make sure that it is not printing data from another • computer before turning the power OFF. If you turn the printer OFF when the •...
  • Page 5 Make sure that the Press " indicator is off. ジ ジ ジ ジ ョ ョ ョ ョ ブ ブ ブ ブ " of the power switch on the printer.
  • Page 6: Online And Offline

    Online and Offline When the printer can receive data from the computer and print the data, the printer is in the state of "Online", and when the printer is disconnected with the computer and cannot receive data, the printer is in the state of "Offline".
  • Page 7: Placing The Printer Offline

    If the printer has entered the sleep mode 3, only the 源 indicator is on. If the printer receives data while it is in the sleep mode, the mode is released, the However, if the printer has entered the sleep mode 3, the mode is not released even after the printer receives data from the computer connected by a USB cable.
  • Page 8: Paper Requirements

    Usable Paper The following shows the paper sizes that can be used with this printer. The symbol indicates the paper that can be used for 1-sided printing and automatic 2-sided printing using the optional duplex unit, the symbol O indicates the paper that can be used for only 1-sided printing, and the symbol X indicates the paper that cannot be used.
  • Page 9: Paper Size

    Paper Size Paper Type Plain paper (60 - 90 g/m Letter Executive* Legal* Ledger (11 x 17)* Custom paper size Postcard* 100.0 mm x 148.0 mm Reply postcard* 148.0 mm x 200.0 mm 4 on 1 postcard* 200.0 mm x 296.0 mm Heavy paper (91 - 199 g/m A5 - Ledger (11 x 17) Custom paper size...
  • Page 10 - When loading paper in portrait orientation: Width 98.0 to 312.0 mm; Length 148.0 to 470.0 mm - When loading paper in landscape orientation (only when LIPS LX Printer Driver is used): Width 148.0 to 312.0 mm; Length 148.0 to 312.0 mm You can perform automatic 2-sided printing on paper (plain paper) of the following custom paper sizes.
  • Page 11: Abbreviations Of Paper Sizes

    Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette: Paper Size Ledger (11 x 17) Legal Letter Executive Custom paper size Paper Capacity of Paper Source Paper Type Plain paper (Ex. 64 g/m Heavy paper (Ex.
  • Page 12: Paper Capacity Of The Output Trays

    * Actual paper capacity varies depending on the installation environment and paper type. ■ Plain Paper This printer can print plain paper at sizes of A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, Executive, Postcard, Reply postcard, 4 on 1 postcard, and custom paper sizes that weighs between 60 and 90 g/m Plain paper can be loaded in the paper cassettes and multi-purpose tray.
  • Page 13 - Labels with uneven adhesive ■ Postcard/Reply postcard/4 on 1 postcard This printer can print postcards, reply postcards, 4 on 1 postcards, and 4 on 1 postcards recommended by Cannon. Load postcards, reply postcards, and 4 on 1 postcards in the multi-purpose tray with the printing side facing up.
  • Page 14 • ■ Envelope The envelopes that can be used with this printer are YOUGATA No. 4, YOUGATA No. 2, and KAKUGATA No. 2 with the following structures only. Load the envelopes with the address side (non-glued side) facing up in the multi-purpose tray.
  • Page 15: Printable Area

    : Feeding direction) When loading envelopes of the KAKUGATA No. 2 size, leave the flaps open and load • them so that the bottom of the envelopes is toward the back of the printer when viewed from the front. : Feeding direction) Printing speed drops when printing envelops.
  • Page 16 You cannot print on any area within 10 mm (7.6 mm for the right edge of an envelope at a size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer Driver is used) of the edges of an envelope.
  • Page 17: Unusable Paper

    105 mm 235 mm 10 mm * 7.6 mm for the right edge of an envelope at a size of YOUGATA No. 4 or YOUGATA No. 2 when LIPS LX Printer Driver is used IMPORTANT You may not obtain the optimum print quality when printing envelope data with no margin.
  • Page 18 - Paper that has already been printed by a copy machine or another laser printer (The reverse side of the paper is also unusable. Using the multi-purpose tray, however, you can perform 2-sided printing manually on the other side of previously printed paper. You cannot print on the printed side again.)
  • Page 19: Loading Paper In A Paper Cassette

    Loading Paper in a Paper Cassette Load paper in the paper cassette. The paper loading methods are different between standard size paper and custom size paper. Therefore, load paper properly using the following procedures. Standard Size Paper (See p. 18) •...
  • Page 20 Cassette 1 Pull out the paper cassette gently until it stops Raise the front side of the paper cassette and remove it from the printer Landscape orientation Ex. A3 Paper that can be loaded in landscape orientation: A4, B5, A5, Letter, Executive...
  • Page 21 CAUTION Be sure to take the paper cassette out of the printer before loading paper. If paper is loaded while the paper cassette is partially pulled out, the paper cassette may drop or the printer may become damaged resulting in personal injury.
  • Page 22 the guides to the size mark for the paper to be loaded. The side paper guides move together. Align the position of (A) with the size mark for the paper to be loaded. Cassette 1 IMPORTANT Do not use the "16K" and "8.5 x 13" position. ●...
  • Page 23: Paper Guide

    Load the paper stack so that the rear edge is aligned with the paper guide. Cassette 1 CAUTION When loading paper, take care not to cut your hands with the edges of the paper. IMPORTANT Be sure to check if the paper guide is at the position of the size of the loaded paper. •...
  • Page 24 - When loading paper at a size of A4, B5, A5, Letter, or Executive in landscape orientation, load the paper so that the printing side is facing down, as shown in the following figures. Cassette 1 - When loading paper at a size of A3, B4, A4R, Ledger (11 x 17), Legal, or LetterR in portrait orientation, load the paper so that the printing side is facing down, as shown in the following figures.
  • Page 25 Hold down the paper as shown in the figure, make sure that the paper stack does not exceed the load limit marks (A), and then set it under the hooks (B) on the paper guides. Make sure that there is sufficient space between the hooks of the paper guides and the paper stack.
  • Page 26 Make sure that the paper size the paper size register dial is indicating corresponds • with the size of the loaded paper before setting the paper cassette in the printer. If the paper size that the paper size register dial is indicating does not correspond with the size of the loaded paper, this may result in printer malfunction.
  • Page 27: When Loading Custom Size Paper

    Set the paper cassette in the printer at an angle as shown in the figure gently and horizontally Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer. Cassette 1...
  • Page 28 If they do not match, the printer may stop printing, displaying the message < occur. Be sure to check if the paper size specified in the printer driver matches the size of the paper loaded in the paper cassette before using the printer. However, if <...
  • Page 29 CAUTION Be sure to take the paper cassette out of the printer before loading paper. If paper is loaded while the paper cassette is partially pulled out, the paper cassette may drop or the printer may become damaged resulting in personal injury.
  • Page 30 In this case, fan the paper thoroughly, and then align the edges of the stack on a hard, flat surface. When printing from LIPS LX Printer Driver, you can load paper either in portrait or • landscape orientation. However, when printing custom size paper of its long edges 297.0 mm or less, load the paper in landscape orientation.
  • Page 31 - When loading paper in landscape orientation, load the paper so that the printing side is facing down as shown in the following figures. Cassette 1 - When loading paper in portrait orientation, load the paper so that the printing side is facing down as shown in the following figures.
  • Page 32 While holding the lock release lever of the side paper guides, slide the guides to the size mark for the loaded paper. The side paper guides move together. Cassette 1 While holding the lock release lever of the rear paper guide, slide the guide to the size mark for the loaded paper.
  • Page 33 Cassette 1 Cassette 2 IMPORTANT The paper capacity of Cassette 1 is approximately 250 sheets of plain paper (64 g/ ), and that of Cassette 2 is approximately 500 sheets of plain paper (64 g/m Be sure that the paper stack does not exceed the load limit marks on the paper guides.
  • Page 34 Make sure that the paper size register dial is set to "Custom" before setting the paper cassette in the printer. If the paper size that the paper size register dial is indicating does not correspond with the size of the loaded paper, this may result in printer malfunction.
  • Page 35 Set the paper cassette in the printer at an angle as shown in the figure gently and horizontally Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer. Cassette 1...
  • Page 36: Loading Paper In The Multi-purpose Tray

    Loading Paper in the Multi-purpose Tray Load paper in the multi-purpose tray. The paper loading procedure varies depending on the paper type. Refer to the respective procedures for each paper type. Plain Paper, Heavy Paper, Transparency, Label (See "Loading Paper (Other than •...
  • Page 37 Open the multi-purpose tray. Holding the blue opening at the center of the printer, open the multi-purpose tray. Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray.
  • Page 38 When loading long-size paper such as A3, B4, etc, open the tray extension. Spread the paper guides a little wider than the actual paper width.
  • Page 39 Before loading transparencies or labels, fan them in small batches and align the edges. Thoroughly fan in small batches CAUTION When loading paper, take care not to cut your hands with the edges of the paper. IMPORTANT Be sure to fan the transparencies or labels thoroughly before loading them. If they •...
  • Page 40 • misfeeds or paper jams. If the paper is curled or folded at corners, flatten it before loading it in the printer. • If you use paper that has been poorly cut, multiple sheets of paper may be fed at •...
  • Page 41 - When loading paper at a size of A4, B5, A5, Letter, or Executive in landscape orientation, load the paper so that the printing side is facing up, as shown in the following figures.
  • Page 42 - When loading paper at a size of A3, B4, A4R, Ledger (11 x 17), Legal, or LetterR in portrait orientation, load the paper so that the printing side is facing up, as shown in the following figures. Align the paper guides with both sides of the stack.
  • Page 43: Loading Postcards Or Envelopes In The Multi-purpose Tray

    Postcards and Envelopes) in the Multi-purpose Tray," on p. 35. Open the multi-purpose tray. Holding the blue opening at the center of the printer, open the multi-purpose tray. ) or heavy paper (91 - 199 g/m ) at sizes of...
  • Page 44 Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray. When loading long-size paper such as envelopes of the KAKUGATA No. 2 size, open the tray extension.
  • Page 45 Spread the paper guides a little wider than the actual paper width. Before loading envelopes, align them as shown in the following figures. ● Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly. CAUTION When loading paper, take care not to cut your hands with the edges of the paper.
  • Page 46 ● Loosen any stiff corners of the envelopes and flatten curls as shown in the figure. ● Align the edges of the envelopes on a flat surface. Gently load the stack of envelopes with the printing side facing up until it touches the back of the multi-purpose tray as shown in the figure.
  • Page 47 : Feeding direction) YOUGATA No. 4/YOUGATA No. 2 Load the envelopes so that the flap is toward the left of the printer when viewed from the front. Postcard/Reply Postcard Load the postcards so that the top of the postcards is toward the back of the printer when viewed from the front.
  • Page 48: Align The Paper Guides With Both Sides Of The Stack

    4 on 1 Postcard Load the postcards so that the top of the postcards is toward the left of the printer when viewed from the front. You can load up to approximately 40 sheets of postcards at sizes of Postcard, •...
  • Page 49 IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 50: Paper Jams

    IMPORTANT Remove jammed paper while the power of the printer is ON. If the power is turned OFF, • the data being printed will be deleted.
  • Page 51 Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, • as this may result in damage to the printer. Do not touch the transfer roller (C), as this may result in deterioration in print quality.
  • Page 52 The surroundings of the output tray and sub-output tray are hot during printing or • immediately after printing. When taking out of the paper or removing jammed paper, be careful not to touch the surroundings of the output tray or sub-output tray.
  • Page 53: Paper Jam Area

    Paper Jam Area The messages displayed in the Printer Status Window indicate where the paper is jammed. Multi-purpose Tray Cassette 1 Cassette 2 Duplex print transport area (only when the duplex unit is installed) Output tray, Sub-output tray Inside the front cover...
  • Page 54: Procedure For Clearing Paper Jams

    Procedure for Clearing Paper Jams Remove any jammed paper using the following procedures. Confirm all the messages that appear in the display. Messages appear one at a time. Confirm all of them. As the messages disappear when the cover is open, take a note of them if required.
  • Page 55 ❑ Open the sub-output tray. ❑ Open the white transport guide inside the sub-output tray a , then remove any jammed paper b . Send the top edge of the jammed paper toward you, then remove it.
  • Page 56 ● If the sub-output tray is being used ❑ Remove any paper jammed in the sub-output tray. If you are using the multi-purpose tray, remove any paper jammed in the multi-purpose tray, and then close it. IMPORTANT If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to the next step.
  • Page 57 Open the front cover. Open the front cover gently while pressing the lever on the top surface of the cover. Remove the toner cartridge from the printer.
  • Page 58 IMPORTANT Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, as this may result in damage to the printer. Place the toner cartridge into the protective bag. Remove any paper jammed inside the front cover.
  • Page 59 Raise the transport guide. Holding the green tab, raise the transport guide. CAUTION Do not take your hands off the transport guide. The transport guide may snap back to its original position, and this may result in personal injury.
  • Page 60 Remove any jammed paper. Send the top edge of the jammed paper out of the transport guide a, then remove the paper in the direction of the arrow gently b. Remove the jammed paper in the direction of the arrow gently to prevent unfixed toner from spilling. If a paper jam occurs when performing 2-sided printing, perform the following procedure.
  • Page 61 ❑ Raise the black transport guide a, then remove any jammed paper b. CAUTION Do not take your hands off the transport guide. The transport guide may snap back to its original position, and this may result in personal injury.
  • Page 62 ❑ Pull out the duplex unit gently until it stops a, then raise the front side of the duplex unit and remove it from the printer unit b.
  • Page 63 ❑ Remove any paper jammed in the duplex unit. If you see the jammed paper in the area of (A), pull out the paper toward you to remove it.
  • Page 64 ❑ Raise the sub-output tray slightly a, then unhook the hook of the black transport guide b. ❑ Open the sub-output tray to the position shown in the figure.
  • Page 65 ❑ Remove any jammed paper. ❑ Close the sub-output tray. ❑ Holding the duplex unit as shown in the figure, push it into the printer firmly and horizontally.
  • Page 66 CAUTION Push the duplex unit gently to avoid catching your hands. Be careful not to hurt your hands. If the sub-output tray is being used, open it, and if the output tray is being used, close the sub-output tray. Close the front cover. If the paper feeder is installed, pull out the paper cassette.
  • Page 67 Hold the grips (A) with both hands, raise the front side of the paper cassette slightly b, and then pull it out completely c as shown in the figure. Pull out the paper cassette of the printer unit gently until it stops...
  • Page 68 Remove any jammed paper. ❑ If paper is jammed in the paper cassette of the printer unit, pull out the paper downward as shown in the figure. ❑ If paper is jammed between the paper feeder and printer unit, remove the...
  • Page 69 IMPORTANT Be sure not to touch the feed rollers (A) of the printer and paper feeder. This may result in damage to the printer or printer error.
  • Page 70 Set the paper cassette in the printer at an angle as shown in the figure , then push it into the printer gently and horizontally Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer.
  • Page 71 If the paper feeder is installed, set the paper cassette of the paper feeder also. CAUTION When setting the paper cassette in the printer, be careful not to catch your fingers.
  • Page 72 Open the front cover gently while pressing the lever on the top surface of the cover. Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the cartridge until it stops.
  • Page 73 If you cannot close the front cover, check if the toner cartridge is installed properly. • If you try to close the front cover forcefully, this may result in damage to the printer. Do not leave the front cover open for a long time after installing the toner cartridge.
  • Page 74: Replacing The Toner Cartridge

    - You can continue to print. possibility that - You can continue printing for a while, however, as the toner this may result in damage to the printer, it is cartridge has recommended to replace the toner cartridge with reached the end a new one.
  • Page 75: Replacing The Toner Cartridge

    LBP3950/3900 NOTE The lifetime of the toner cartridges (Canon Genuine Cartridges) designed for this printer is as follows. The page counts are on the basis of "ISO/IEC 19752"* when printing A4 size paper with the default print density setting. The level of toner consumption varies depending on the type of documents printed.
  • Page 76 Open the front cover. Open the front cover gently while pressing the lever on the top surface of the cover. Remove the toner cartridge from the printer.
  • Page 77 IMPORTANT Do not touch the high-voltage contact (A) or the electrical contact (B) shown in the figure, as this may result in damage to the printer. Clean the transport guide. ● Raise the transport guide. Holding the green tab, raise the transport guide.
  • Page 78 IMPORTANT Do not use a cleaning agent such as mild detergent. • Do not touch the feed roller (A). This may result in damage to the printer or printer • error. Be sure that no water or chipped paper is remaining on the transport guide.
  • Page 79 Take the toner cartridge out of the protective bag. There are cuts on both sides of the protective bag, so you can open it by hand. IMPORTANT Keep the protective bag for the toner cartridge. It may be required after taking out the toner cartridge for printer maintenance.
  • Page 80 Pull up the tape gently while supporting the toner cartridge then remove it together with the black protective sheet Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge.
  • Page 81 Place the toner cartridge on a flat surface, fold back the tab of the sealing tape 72 cm long) gently Remove the sealing tape by hooking your fingers into the tab and pulling it out straight in the direction of the arrow. CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint, toner may spill out.
  • Page 82 When pulling out the sealing tape, be careful not to touch the toner cartridge • memory (A) or not to hold the drum protective shutter (B) with your hands. Hold the toner cartridge properly with the arrowed side facing up as shown in the figure.
  • Page 83 Do not hold the toner cartridge in a manner that is not directed in this procedure. Hold the toner cartridge with both hands and install it into the printer. Align (A) of the toner cartridge with the toner cartridge guides (B), then insert the...
  • Page 84 If you cannot close the front cover, check if the toner cartridge is installed properly. • If you try to close the front cover forcefully, this may result in damage to the printer. Do not leave the front cover open for a long time after installing the toner cartridge.
  • Page 85: Canceling A Job

    The data that has already been processed and is being printed (started to be fed) cannot • be canceled. In this case, the next print data may be canceled. When there is any print data sent from a printer driver other than that for this printer, • multiple data may be canceled.
  • Page 86: Confirming The Printer Features

    Confirming the Printer Features This printer is provided with a function of Status Print that allows you to check the menu settings, etc. Use these functions when required after installing and connecting the printer, for example when you want to check the operation.
  • Page 87 You can check the number of total print pages using "Page Count" on the lower right of Status Print.
  • Page 88: Service Call Display

    Turn the power OFF, wait for 10 seconds or longer, and then turn it ON again. If the message does not reappear, the printer can be used as normal. If the error message still appears, proceed to the next step.
  • Page 89 After removing the power cord, store the ground wire with its cap on. Contact your local authorized Canon dealer. When contacting your Canon dealer, please report the problems and the code number that you have noted. , remove the USB cable...
  • Page 90: Message List

    When multiple warnings are occurring at the same time, the Waning messages appear • by rotation. When the printer is in error status and warning status at the same time, the Waning • message does not appear. For a message with the <Warning Message> mark, the printer does not stop the •...
  • Page 91 When you print a large amount of data, or white patches appear on the images, replace the toner cartridge with a new one. If the printer is not online after closing the front cover, press [ オンライン...
  • Page 92 When you print a large amount of data, or white patches appear on the images, replace the toner cartridge with a new one. If the printer is not online after closing the front cover, press [ ライン...
  • Page 93 Cause Paper was to be output with the printed side facing up during automatic 2-sided printing. Remedy Close the sub-output tray. The printer resumes printing, and the paper is output to the output tray. Cause There is a possibility that a used toner cartridge that has reached its lifetime is installed.

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