Trunk Status View (Trunk Tab) - Altigen AltiConsole Manual

For altiware open edition (oe) / altiserv contact center (acc) release 5.0 and alticontact manager (acm) release 5.0
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Trunk Status View (Trunk tab)

The third tab in the panel at the right is the Trunk tab.
Figure 7. TRUNK tab
The Trunk view displays Location, Status and Server (for Multi-Site
Console). The location identifies the card ID and port (channel) number on
the board. For example, in location 00:05, the card ID is 0 and the port
number is 5. The Status column states are described on "Call States" on
page 16. The Server column identifies the remote server that the trunk
belongs to.
The dots at the left have the following meanings:
A black circle means not ready.
A solid green dot means idle.
A solid red dot means the line is in use, off hook for some reason such
as on hold, or in an error condition.
AltiConsole Manual
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