Lexmark W810n - Optra B/W Laser Printer Reference page 46

Other printing problems (continued)
Symptom Cause
Incorrect You are using an
characters incompatible
print. parallel cable.
The printer is in Hex
Trace mode.
Tray linking Tray linking is not
does not work. configured properly.
x The left paper guide
Tray Missing
appears on the in the specified tray
operator panel is not properly
display even inserted.
though the tray
is installed in
the printer.
Solution
If you're using parallel interface, make
sure you're using an IEEE
1284-compliant parallel cable. We
recommend Lexmark part number
1329605 (10 ft) or 1427498 (20 ft) for
the standard parallel port.
If appears on the operator
Ready Hex
panel display, you must exit Hex Trace
mode before you can print your job.
Turn the printer off and back on to exit
Hex Trace mode.
To configure the linked trays:
• Make sure the Paper Type setting in
the Paper Menu is the same for all
linked trays.
• Make sure the Paper Size setting is
the same for all linked trays.
– Tray 1: Verify the Tray 1 Size set-
ting in the Paper Menu is correct.
– Trays 2 and 3: Verify the left
paper guide inside the tray is
installed in the correct position.
(This procedure also applies to
tray 4 , if you have an optional
500-sheet tray installed.) Use the
instructions beginning with step 3
on page 90 to move the left
paper guide.
– Tray 4: If you have an optional
2500-sheet drawer installed, the
Paper Size setting is pre-set at
the factory to either letter or A4
size paper.
Pull open the tray, remove the paper,
and reinsert the left paper guide,
making sure the guide snaps into the
notch at the front of the tray.
For detailed instructions, see step 5 on
page 93.
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