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Laser Printer 4023-001 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index • Manuals Menu Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
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A form for reader’s comments is provided at the back of this publication. If the form has been removed, comments may be addressed to Lexmark International, Inc., Department D22/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
4023-001 Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: xiii Notices and Safety Information...
4023-001 Laser Notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825.
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4023-001 Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomètres.
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4023-001 la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico. Declaração sobre Laser Portugese A impressora está certificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Subcapítulo J para a Classe I (1) de produtos laser.
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4023-001 Lasermeddelelse Danish Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, som arbejder på bølgelængdeområdet 770-795 nanometer.
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4023-001 Huomautus laserlaitteesta Finnish Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -määrityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825 -määrityksen mukainen. Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle. Kirjoittimessa on sisäinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometriä.
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4023-001 Laser-notis Swedish Denna skrivare är i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J för laserprodukter av Klass I (1). I andra länder uppfyller skrivaren kraven för laserprodukter av Klass I enligt kraven i IEC 60825. Laserprodukter i Klass I anses ej hälsovådliga.
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4023-001 Avís sobre el Làser Catalàn Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat J, pels productes làser de classe I (1), i segons ha estat certificat en altres llocs, és un producte làser de classe I que compleix els requisits d’IEC 60825.
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4023-001 Chinese Laser Notice Korean Laser Notice Notices and Safety Information...
This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. •...
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Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark non è responsabile per l’utilizzo di parti di ricambio di altri produttori.
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4023-001 siempre evidentes. Lexmark no se hace responsable del uso de otras piezas de recambio. • La información sobre el mantenimiento de este producto está dirigida exclusivamente al personal cualificado de mantenimiento. • Existe mayor riesgo de descarga eléctrica y de daños personales durante el desmontaje y la reparación de la...
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4023-001 El personal professional ha d’estar-ne assabentat i prendre les mesures convenients. Chinese Korean Notices and Safety Information...
4023-001 1. General Information Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure. You may find that the removals in the Repair Information chapter will help you identify parts.
4023-001 Abbreviations ASIC Application-Specific Integrated Circuit Customer Setup DRAM Dynamic Random Access Memory EEPROM Electrically Erasable Programmable Read- Only Memory Electrophotographic Process Electrostatic Discharge Field Replaceable Unit HVPS High Voltage Power Supply Local Area Network LASER Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode...
Power 1200W consumption 45W or less (low power) Temperature 10 to 35°C Controller Lexmark Controller (High Performance) RIP page Hard disk option can be partitioned to be used for storage intermediate RIP page storage Printer Markvision for network and/or desktop printer...
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4023-001 Feature Description Image transfer Roller transform system system PC drum Organic photoconductor (OPC) Cleaning system Blade system Separating Paper separator system Fusing system Heat roller fusing system Paper exit Printer system Face down (300 sheets maximum A4/C/Letter C) Mailbox 2000 sheets Finisher 2500 sheets...
4023-001 Options Optra W810 Option Description Versions* EDO DRAM 32MB EDO Memory A,B,C Memory Options: 64MB EDO Memory Hard disk Hard disk option A,B,C Hard disk adapter cable Tri-port interface Serial, LocalTalk and IR A,B,C card MarkNet Token-ring Adapters Ethernet (10BT/100BTx)
4023-001 Printer Configuration The following diagram shows the major parts of the printer and paper path. The printer consists of the paper feed section, printhead unit (exposure section), imaging cartridge (charging section and development section), image transfer section, fusing section, cleaning section and paper exit section.
4023-001 General Description of Each Section Paper Feed Section Paper feeds from tray 1 (1st paper cassette), tray 2 or 3 (500-sheet paper cassette). When the printer receives a print command, the transport motor M2 turns, paper take-up solenoid turns ON, and the paper take-up roller in the 1st paper cassette feeds a sheet of paper.
4023-001 Paper Exit Section After the paper passes the fusing section, the paper exit roller ejects the paper out the top of the printer. The paper exit sensor (PC3) senses the ejection of the paper. Optional manual and duplex unit installed: The duplex unit switchback motor pulls the trailing edge of the printed paper inside the duplex unit.
4023-001 Paper Feed Section Taking Up Paper–Tray 1 (1st Paper Cassette) Power is transmitted from the transport motor (M2) as follows to take up paper from the 1st paper cassette: 1. The transport motor (M2) turns counterclockwise. 2. The idle gear turns clockwise and the 1st cassette paper take- up solenoid (SL1) turns ON.
4023-001 Tray 1 Sensors 1st Cassette Paper Near Empty Sensor (PC5) Synchronizing Roller Sensor (PC2) 1st Cassette Set Sensor (PC6) Double Feed Sensor 1st Cassette Paper Take-up Solenoid (SL1) Paper Take-up Roller Separator Pad 1st Paper Cassette Empty Sensor (PC4) 1st Cassette Tray 1 Set Sensor (PC6) PC6 (1) sensor detects installation of the 1st paper cassette in tray 1st Cassette Set Sensor (PC6)
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4023-001 1st Cassette Tray 1 Paper Empty Sensor (PC4) PC4 (1) detects paper empty status of the 1st paper cassette. 1st Paper Cassette Empty Sensor (PC4) Paper 1st Cassette Tray 1 Paper Near Empty Sensor (PC5) PC5 detects when the 1st cassette is near empty. 1st Paper Cassette Near Empty Sensor (PC5) Paper Paper Lifting Plate...
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4023-001 1st Cassette Tray 1 Double Feed Sensor The double feed sensor (located on the double feed detecting sensor board (PWB-H)) detects the possibility of double feed. This sensor uses a photo reflector. The double feed sensor detects whether the leading edge of paper to be taken up next runs 10 mm or more from the paper nip point.
4023-001 1st Cassette Tray 1 Paper Size Detection Five DIP switches indicate the paper size for the 1st paper cassette. Four of the switches indicate length and one width. The DIP switches are located on the 1st cassette paper size board (PWB- S1).
4023-001 Tray 2 (2nd Paper Cassette) 2nd Cassette Paper Empty Sensor (PC22) 4 2nd Cassette Right Door Detecting Sensor (PC23) 2nd Cassette Paper Near Empty Sensor (PC25) 5 Paper Take-Up Roller 2nd Cassette Paper Take-up Solenoid (SL21) Taking up Paper–Tray 2 (2nd Paper Cassette) Power transmits from the transport motor (M2) as follows to take up paper from the 2nd paper cassette: 1.
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4023-001 PC Drum Paper Image Transfer Roller Paper Take-up Roller Transport Motor (M2) Transport Clutch (CL1) Synchronizing Roller Sensor Synchronizing Roller (PC2) Transport Gear 1-17 General Information...
4023-001 Tray 2 Sensors 2nd Cassette Detection This sensor detects installation of the 2nd paper cassette in tray 2. The paper size indicated by the 2nd cassette paper size board (PWB-S2, -S3) is also checked. The length dip switch setting determines paper size.
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4023-001 2nd Cassette Paper Near Empty Sensor (PC25) PC25 detects paper near empty status of the 2nd cassette. 1 2nd Cassette Paper Near Empty Sensor (PC25) 3 Paper Lifting Plate 2 Paper 2nd Cassette Right Door Detecting Sensor (PC23) PC23 detects if the 2nd cassette right door is open or closed. The right door is normally closed except when removing jammed paper.
4023-001 Edge Guide and Trailing Edge Stop Universal Cassette/500-Sheet Tray 2 & 3 The edge guide and trailing edge stop of the universal cassette slide to accommodate different paper sizes.The edge guide and trailing edge stop of the fixed paper size cassette are attached in fixed positions.
4023-001 Cassette-in-Position Detection The rib on the cassette frame presses the cassette set switch on the back panel of the printer, indicating the cassette is inserted. The position of the rib on the cassette frame is different between the fixed paper size and universal cassette. This lets the printer detect which cassette is inserted.
4023-001 Paper Near Empty Detection Height of the paper lifting plate determines paper-near-empty condition. Since the amount of paper available during the take-up sequence varies, detection occurs when the paper take-up roll is in the retracted position. 1-22 Service Manual...
4023-001 Paper Empty Detection When the cassette runs out of paper, the actuator of the paper empty sensor drops into the cutout of the paper lifting plate. This exposes the sensor, signaling that the cassette is out of paper. 1-23 General Information...
4023-001 Paper Separating Mechanism Each cassette has fingers that separate the top sheet of paper from the rest of the paper stack during paper take-up. When the paper take-up roll starts to turn, the turning force transmits to the top sheet of paper.
4023-001 Paper Take-Up Roll Two paper take-up rolls are mounted in both the fixed paper size cassette and universal cassette. As the take-up solenoid energizes, the spring tension increases, meshing the drive and clutch gear which transmits drive to the paper take-up rolls. 1-25 General Information...
4023-001 Paper Feed The paper taken up by the paper take-up section feeds to the transfer section after registration compensation. Registration Compensation Registration compensation eliminates paper skew by controlling the paper take-up roller and synchronizing roller rotation timing. The taken-up paper passes the synchronizing roller sensor (PC2) and reaches the synchronizing roller.
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4023-001 The synchronizing roller feeds paper to the PC drum and transfer roller. The PC drum and transfer roller pinch the paper and feed it to the fusing section. PC Drum 4 Synchronizing Clutch (CL1) Image Transfer Roller 5 Paper Transport Roller 6 Synchronizing Roller 1-27...
4023-001 Printhead Unit (Exposure section) The printhead unit incorporates a laser diode that emits a laser beam corresponding to the print image data. The scanning laser beam scans the PC drum from left to right, producing an electrostatic latent image on the surface of the PC drum.
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4023-001 Part Name Function Waste toner box Collects excess toner. Transfer screw Transfers excess toner to the waste toner box. Rotary blade Transfers the waste toner collected by the cleaning blade to the waste toner box. Separating claw Ensures paper release from the PC Drum.
4023-001 Development Section Development The development section feeds toner to the electrostatic latent image on the surface of the PC drum to produce a visible toner image. A screw circulates the toner in the toner hopper. The toner mixes with the carrier to produce the developer. The ATDC sensor detects the ratio of toner to carrier, and voltage controls the toner density.
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4023-001 Laser Beam ATDC Sensor PC Drum Screw Sleeve Roller Developer 1-31 General Information...
4023-001 Toner Empty Detection Three empty-toner conditions are detected: sub-hopper empty, toner bottle near empty, and toner bottle empty. Sub-Hopper Empty The toner detection plate lead switch checks the toner level by detecting the position of the toner detection plate. The toner bottle supplies toner to the rotating mixing plate.
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4023-001 Toner bottle near empty The toner bottle empty status is detected when the toner bottle rotates and feeds toner to the sub-hopper. The bottle rotation counter checks the number of bottle rotations. If the number of rotations exceeds 10, the near empty status occurs. The bottle supplies toner after the near empty status occurs.
4023-001 Image Transfer Section (Release Section) The transfer roller transfers the toner image on the surface of the PC Drum onto the paper. Normally the paper separates from the PC drum without any outside interference. When the paper fails to separate from the PC drum, the separating claw releases the paper by force.
4023-001 Optical Erase During the optical erase, light from the eraser lamp irradiates the PC drum, eliminating the negative charge applied by the cleaning blade during PC drum cleaning. This prevents black lines from being created on the front and rear ends and both sides of the image. Cleaning Blade Optical Erase 1-35...
4023-001 Fusing Section Fusing Toner-transferred paper feeds from the transfer section to the fusing section when power from the transport motor (M2) transmits to the upper fusing roller. The fusing roller heater lamp (H1, built in the roller) heats the upper fusing roller.
4023-001 approximately 220°C, the contact of the thermostat automatically opens to shut off AC voltage. (As the temperature decreases, the contact of the thermostat closes again. However, once the thermostat activates, you must replace it with a new one.) The thermostat cannot respond quickly enough to protect against a sudden overload current.
4023-001 Paper Exit Section Paper Path Through Exit Paper fed from the fusing section passes through the paper exit roller and ejects printed-side down out the top of the printer. The transport motor (M2) provides transmit power for feeding paper. The paper exit sensor (PC3) detects paper eject.
4023-001 Paper Synchronizing Roller Paper Exit Roller Transport Motor (M2) Paper Exit Sensor (PC3) PC Drum Lower Fusing Roller Upper Fusing Roller Synchronizing Roller Sensor (PC2) Detection of a New Imaging Cartridge The printer checks for a new imaging cartridge when: •...
4023-001 Right Door Interlock Switch (S2) The right door is normally closed. It is open when the imaging cartridge is replaced or jammed paper is removed. With the door closed, the projection of the right door presses the spring attached to the switch lever, turning the switch ON. When it is opened, the lever of the switch is released, turning the switch OFF.
4023-001 Cross-Sectional View 1 Duplex Unit Transport Roller 1 3 Duplex Unit Transport Roller 2 2 Duplex Unit Transport Roll 1 4 Duplex Unit Transport Roll 2 Switchback Mechanism Switchback Operation To accomplish the switchback operation, the switchback motor reverses the rotational direction of the paper exit roller. The one- sided print then feeds into the duplex unit.
4023-001 Paper Exit Roller Drive Coupling Mechanism When the duplex unit is mounted, the tip of the duplex unit lever raises the idle lever. This disconnects the printer drive (fusing roller) from the paper exit roller and connects the switchback motor drive. Switchback Motor Control The switchback motor is a two-phase stepping motor.
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4023-001 Duplex Unit Transport Motor Control The duplex unit transport motor is a two-phase stepping motor. 1-44 Service Manual...
4023-001 Paper Deck 2500-Sheet (LCC) Option Cross-Sectional View 1 Lift 2 5 Vertical Transport Roller 2 Paper Take-Up Roll 2 6 Vertical Transport Roll 3 Lift 1 7 Feed Roll 4 Paper Take-Up Roll 1 8 Separator Roll Vertical Transport Drive Mechanism Vertical Transport Drive Operation The Vertical Transport Roller is driven by LCC (paper deck) transport motor (HMOT).
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4023-001 from lift 2. To correct skew, RCL forms a loop in the paper between the separator roll and vertical transport roller. Control of LCC Transport Motor HMOT The printer main engine board energizes and de-energizes HMOT by sending signals to HMOT through the LCC (paperdeck) main board (PWB-A).
4023-001 Paper Take-Up Mechanism The paper take-up mechanism takes up a sheet of paper from the paper stack on each lift and feeds it to the vertical transport roller. A paper take-up sequence occurs when drive from LCC Transport Motor HMOT transmits through take-up clutch 1/2 P1CL/P2CL to paper take-up roll 1/2.
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4023-001 Paper Take-Up From Lift 1 After Lift 1 completes lifting motion, paper take-up roll 1 takes-up and feeds a sheet of paper until the paper blocks paper standby position sensor S1. This serves as the standby position of the paper. When the printer sends a paper take-up signal, the separator/feed rolls and paper take-up roll 1 transports the paper up to registration sensor RSEN.
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4023-001 little further to reach the vertical transport roller, and forms a registration loop, before stopping. The vertical transport roller transports the paper to the printer. When the trailing edge of the paper being transported by the vertical transport roller unblocks paper standby position sensor S1, the subsequent sheet of paper is transported to the standby position and the LCC waits for the next paper take-up signal.
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4023-001 Paper Take-Up From Lift 2 After all sheets of paper have been taken up and fed from lift 1, lift 1 moves to the top level position to serve as part of the paper path for feeding paper from lift 2. After the trailing edge of the last sheet of paper from Lift 1 unblocks paper empty sensor 1 PPS1, both paper take-up roll 1 and 2 turn.
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4023-001 After the printer sends a paper take-up signal, the separator/feed rolls and paper take-up roll 1 transports the paper until the paper blocks registration sensor RSEN. The paper travels a little further to reach the vertical transport roller and form a registration loop before stopping.
4023-001 If PPS0 is unblocked and a sheet of paper is blocking PPS1, the sheet of paper blocking PPS1 transports to the standby position uninterrupted. LCC then waits for the next paper take-up signal. Registration clutch RCL de-energizes a given period of time after the trailing edge of the paper being taken-up unblocks registration sensor RSEN.
4023-001 Paper Separating Mechanism The paper separating mechanism employs a system with a torque limiter that is fitted to the separator roll shaft. It stops the separator roll when friction changes between the feed and separator rolls. Paper Pressure Releasing Mechanism When LCC is pulled out, the pressure release rail pushes the separator roll assembly downward, releasing the pressure between the feed and separator roll.
4023-001 Paper Take-Up Roll Retracting Mechanism When LCC is slid out, the projection on the back of the LCC front cover disengages from the pressure release lever. This pushes the paper take-up roll upward, releasing pressure between the paper and paper take-up roll. Edge Guides and Trailing Edge Stop The trailing edge stop screws into position (not used for letter crosswise).
4023-001 Paper Size Setting The paper sizes that can be set are A4 crosswise and Letter crosswise. After the positions of the edge guides and trailing edge stop change, place the DIP switch keys on LCC main engine board PWB-A in the corresponding positions according to the current paper size Note: Positions 3 and 4 are not used.
4023-001 LCC-in-Position Detection The LCC is detected at its closed position when the light blocking plate located on the rear end of the right rail blocks LCC Set Sensor FRONT. Lifting Mechanism When the LCC is slid into the printer, the couplings engage. The LCC lift-up motor EMOT rotates forward and backward, turning the one-way gear and gear train to raise Lift 1 and Lift 2 respectively.
4023-001 Lifting Operations LCC set sensor FRONT is blocked. LCC lift-up motor EMOT turns forward raising lift The paper stack causes the light blocking plate o the paper take-up roll 1 assembly to block lift-up sensor 1 LS1. EMOT de-energizes and then energizes to start turning backward, raising Lift 2.
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4023-001 Both lift 1 and 2 perform the following sequence of operations to maintain pressure between the paper and paper take-up roll. 1. Lift 1 and 2 ascends. • LCC is slid into position. • The lift-up sensor is unblocked while a paper take-up sequence occurs with paper present on the lift.
4023-001 Paper Near Empty Detection A paper-near-empty condition is detected by sensing the height of lift 1 or lift 2. When paper is used during a print cycle, lift 1 or 2 gradually moves up. This eventually unblocks the paper near empty sensor, indicating that the LCC (paper deck) is near empty.
4023-001 ² When Paper is Not Loaded The light from the LED of paper empty sensor 1 PPS1 or paper empty sensor 2 PPS2 does not reflect, indicating there is no paper loaded in the LCC. Paper Dehumidifying Heaters Paper dehumidifying heaters (mounted on both sides of the LCC) prevent paper passage performance from being degraded by damp paper during highly humid conditions.
4023-001 Mailbox/Transport Option Parts Identification Horizontal Transport Unit Cross-Sectional View 1 Paper Entrance Switching Mechanism 2 Upper Attachment 3 Transport Roller 4 Horizontal Unit Paper Sensor 1-61 General Information...
4023-001 Paper Path The path of the paper ejected from the printer varies with the paper output selection. Various sensors and switches check whether the paper travels properly in the designated path. The following illustration shows the relationship between the paper path and sensors/switches.
4023-001 Paper Transport Mechanism Entrance Path Switching Mechanism Non-Sort mode: Paper entrance switching solenoid (SL1) energizes to swing the path switching guide upward and stop it when non-sort tray transport position detecting sensor is blocked. Mode other than Non-Sort: Paper entrance switching solenoid (SL1) energizes to swing the path switching guide upward and stop it when finisher transport position detecting sensor is blocked.
4023-001 Paper Entrance Switching Mechanism The paper entrance switching solenoid (SL1) energizes according to the selected mode (duplex or single-side), which moves the entrance of the horizontal transport unit up or down. The entrance of the horizontal transport unit moves down in duplex printing, and moves up in single-side printing.
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4023-001 Paper Entrance Transport Mechanism The transport motor (M1) drives the horizontal transport rollers and entrance roller, transporting the print into the mailbox/finisher. The paper ejects from the horizontal transport unit. The entrance roller guides the paper into the storage unit. The subsequent paper path varies with the paper output selection.
4023-001 Paper Empty Detection A paper empty detecting sensor board, provided for each bin, checks for presence of paper. When paper is not present in a bin, the corresponding sensor turns ON. Sensor boards act in pairs (one as the emitter and the other as the receiver) to perform the paper sensing function.
4023-001 Paper Output Modes The mailbox has two paper output modes—stacker and mailbox. Stacker Mode The horizontal transport unit moves up and all papers output through the horizontal transport unit into the 1st bin. Mailbox Mode The entrance of the horizontal transport unit moves up and all papers output through the horizontal transport unit into the designated bin.
4023-001 Paper Transport Path Switching Mechanism 1st Tray/Finisher Tray Path Switching Mechanism When the upper entrance switching solenoid energizes through PWM control, the print exits into the 1st tray. When the upper entrance switching solenoid de-energizes, the print exits toward the finisher tray.
4023-001 Paper Transport Mechanism Paper Entrance Transport Mechanism The transport motor (M1) drives the horizontal transport rollers and entrance roller which transports the print into the finisher. 1st Tray Transport Mechanism Upper exit motor drives the 1st tray exit roller and transport roller to feed the print into the 1st tray.
4023-001 Upper Exit Motor Control Changing the driving action varies the upper exit motor (M2) speed. Punch Mechanism The print traveling through the finisher briefly stops, allowing the punch rods to punch the paper. The transport motor and the electromagnetic spring clutch fitted to the punch roller energize and de-energize, moving the punch rods up and down to punch holes in the print.
4023-001 Finisher Tray The finisher tray is used when aligning, shifting, and stapling a print set/stack in the shift or staple mode. The finisher tray and paper holding tray retract to let the processed print set/stack drop onto the elevator tray. CD Aligning Mechanism The CD aligning plate moves and the paddle rotates to press each print against the shift reference plate.
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4023-001 To ensure positive print aligning motion, the CD aligning plate moves from its home position to standby position before the print feeds into the finisher. The CD aligning plate moves between the standby and aligning positions until the last print is aligned. The CD aligning home position sensor detects the CD aligning plate home position.
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4023-001 CD Aligning Motor Control The CD aligning motor sequences the movement of the CD aligning plate. Paddle The paddle moves the print, which has been fed by the CD aligning plate, toward the stapling corner. The gear is normally locked by the torque limiter and, when paddle motor turns forward, the paddle lowers.
4023-001 Paper Curl Taming Mechanism A curl tamer is installed in the finisher. Before the CD aligning motion occurs, the curl tamer lowers to press the trailing edge of the print transported onto the finisher tray. The paper curl taming motor turns forward and backward to lower and retract the curl tamer.
4023-001 Finisher Tray Drive Mechanism The finisher tray retracts so that the processed print set/stack drops onto the elevator tray. The finisher tray motor transmits drive through a belt and gear, moving the rack in the left-to-right direction. This causes the retracting motion of the finisher tray.
4023-001 motor rotates backward, retracting the finisher tray, the paper aligning belts do not turn because of the one-way gear. Paper Holding Tray The paper holding tray retracts to allow the processed print set/stack to drop on the elevator tray. The paper holding tray motor drives gears and belts which move the paper holding tray.
4023-001 Elevator Tray The elevator tray moves up and down each time a print or print set/ stack feeds into the finisher. The tray stops at three different positions: standby, processing, and retracted. Elevator Tray Ascent/Descent Mechanism The elevator tray moves up and down as elevator motor turns forward and backward, respectively.
4023-001 Stapling Unit When the stapling motor turns forward, the clinch arm lowers. The stapler then moves upward to drive a staple into the paper and the clinch bends the staple end over. The stapling motor then turns backward, raising the clinch arm and lowering the stapler. The stapling mechanism staples in the rear corner.
4023-001 Horizontal Transport Unit The finisher horizontal transport unit is the same as the mailbox horizontal transport unit. See page 1-64. 1-81 General Information...
4023-001 2. Diagnostic Information Start CAUTION: Turn off and unplug the printer and any attached equipment before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Use the handholds on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down.
4023-001 If a service error code appears while you are working on the machine, go to the “Service Error Codes” on page 2-2 and take the indicated action for that error. Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition.
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4023-001 Error Code Action 927 Fan Stalled Indicates a printer fan stalled. Check fan connectors. 928 Fan Stalled • 927–Replace cooling fan (fuser) M3. • 928–Replace power unit cooling fan M4. 929 Fan Stalled • 929–Replace ozone fan M8. • Replace printer main engine board (PWB-A). 930-933 Indicates there is a problem with the photoconductor PC Cartridge...
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4023-001 Error Code Action 943 Controller Indicates that the RIP controller code and FONT ROM Font Version are incompatible. 944 Controller Replace the RIP controller board. Board Failure 945 Controller Replace the RIP controller board. Board Failure - ASIC Failure 946 Controller Replace the RIP controller board.
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4023-001 Error Code Action 964 Emulation Indicates a failure within the Download Emulation which Error is programmed into the code overlay SIMM. The specific error is: 965 Emulation 964 - Download Emulation CRC Failure. Checksum Error Failure. 965 - Download Emulation Outdated, The Download Emulation and the controller code are incompatible.
4023-001 Operator Messages Message Description Action Check Finisher The finisher is not Check all connecting Installation responding to the cables between the finisher printer. and the printer. Ensure printer/option pin interlock is fully activated. Check Mailbox The mailbox is not Check all connecting Installation responding to the...
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4023-001 Message Description Action Close Door <G> The duplex side door is Check sensor (S1) and open. connectors. Replace as necessary. Note: Replace printer main engine board (PWB- A) if necessary. Close Cover <H> The horizontal transfer Check sensor (PC4) and unit cover is open.
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4023-001 Message Description Action Menus Disabled The printer menus have If the operator has disabled been disabled. This the menu and you want to occurs when <Menu> is run operator print tests, pressed while the printer turn the machine off and is Ready and Menu then press Go and Stop as Lockout is active.
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4023-001 Message Description Action Remove Paper All Remove paper. Check exit full sensor for Output Bins designated device and bin. Replace Fuser The fuser page counter Replace fuser mmkit. has exceeded the fuser (customer ordered) page limit. This message will only be cleared when the fuser page count has been reset “Resetting...
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4023-001 Message Description Action Replace Toner To The toner cartridge is Inform customer that they Continue almost empty. need to replace the toner cartridge. See operator manual. If you cannot “Toner Feed reset, go to Service Check” on page 2-35 Replace PC Kit To The PC kit is almost Inform customer that they...
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4023-001 Message Description Action Tray 4 Empty An input tray is out of Check the tray (cassette Tray 3 Empty media. empty sensor and Tray 2 Empty actuators) and connectors. Tray 1 Empty • Tray 4–PPS1, PPS2 • Tray 3–PC22 •...
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4023-001 Message Description Action 34 Wrong Paper Install correct paper Check paper size detection Size in Tray x size. board. • Tray 1–PWB-S1 • Tray 2,3–PWB-S2 Replace if necessary. Replace printer main engine board (PWB-A) if necessary. 35 Res Save Off The printer lacks the •...
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4023-001 Message Description Action 37 Insufficient See operator manual. Memory 38 Memory Full This message is • Press to clear the displayed when the message and continue printer memory used to printing. Some data may store pages is full. not print or may not print correctly.
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4023-001 Message Description Action 39 Complex Page This message is • Press to clear the displayed when the message and continue page is too complex to printing. Some data may print. not print or may not print correctly. • Cancel the print job. Press Menu>...
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4023-001 Message Description Action 52 Flash Full There is not enough free • Press to clear the space in the flash mem- message and continue ory card to hold the data processing. Down- that was sent. loaded fonts and macros not previously stored in flash memory or disk are deleted.
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4023-001 Message Description Action 54 Serial Option x A serial interface error Press and hold Select and Error has been detected then press Return to (framing or parity). This determine the cause of the error usually indicates host interface error. the serial link has not been set up correctly.
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4023-001 Message Description Action 54 Par x ENA An external network • Ensure the cable con- Connection Lost adapter (ENA) that was necting the ENA and the once connected to the printer is securely specified parallel port is attached. Turn the no longer responding.
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4023-001 Message Description Action 56 Std Parallel Port Data is sent to the • Press to clear the Disabled printer across the paral- message. The printer lel port, but the parallel discards the data sent to port is disabled. When the parallel port.
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4023-001 Message Description Action 62 Disk Full There is not enough free Press Go to clear the space in the disk to hold message and continue the data that was sent. processing. Any data currently being written to the disk is lost. Reset the printer: •...
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4023-001 Message Description Action 200 Paper Jam Paper is jammed in the Check paper sensor and Open Doors D,E,F vertical transport actuator in tray 2 (S3), tray section. 3 (S3), tray 4 (PPSO, RSEN). • Open tray 2 through 4 side doors (doors Go to: D,E,F) to access the...
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4023-001 Message Description Action 201 Paper Jam Paper is jammed in the Check paper sensor and Open Door C drum area. actuator for PC2. Replace the printer main engine • Open the printer board PWB-A if necessary. “Paper Feed upper side door and Go to Synchronizing Roll/ remove the PC car-...
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4023-001 Message Description Action 232 Paper Jam Paper is jammed in the Check sensor and actuator Open Door G duplex switchback. If a for PL1. Replace the mailbox or finisher is not printer main engine board installed, the paper PWB-A if necessary. Go to “Paper Feed In Duplex should be partially Service Check”...
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4023-001 Message Description Action 243 Paper Jam Paper is jammed around Check sensor and actuator Open Door E tray 3. for S3. Replace the printer main engine board PWB-A • Open side door E to if necessary. Replace the access paper jam 500-sheet main board if “Paper area.
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4023-001 Message Description Action 246 Paper Jam Paper is jammed inside Check sensor and actuator Check Tray 4 the 2500-sheet A4 for PPSO, RSEN. Replace drawer (LCC). the LCC main board PWB- A if necessary. Replace the Open the LCC drawer to printer main engine board access the jam area.
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4023-001 Message Description Action 271 Paper Jam Check horizontal transport Open Cover M sensor and actuator for PC1, PC2. Replace the printer main engine board PWB-A if necessary. Go to: “Paper Feed In Hori- • zontal Transport Ser- vice Check” on page 2-48 “Paper Feed Finisher •...
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4023-001 Message Description Action 281 Paper Jam Paper is jammed in the Check horizontal transport Open Cover M transport of the finisher. sensors and actuators for PC1, PC2. Replace the • Open finisher cover M finisher main board if to access jam area. necessary.
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4023-001 Message Description Action 283 Paper Jam A stapler jam has Check horizontal transport Cover N occurred and is sensors and actuators for displayed as a paper PC1, PC2. If necessary, jam. replace main board PWB-A located in failing option. •...
4023-001 Symptom Tables Print Quality Symptom Table Symptom Action “Black Page Service Black Page Go to Check” on page 2-36 “White Spots Service White Spots Go to Check” on page 2-37 “Toner Smudges On Dirt on Back of Paper Go to Backside Service Check”...
4023-001 Symptom Action “Paper Feed Synchronizing Paper Jam in Synchronizing Roll Go to Roll/Registration Service Check” on page 2-45 “Paper Feed Fuser/Exit Paper Jam in Fuser/Exit Go to Service Check” on page 2-46 “Paper Feed In Horizontal Paper Jam in Horizontal Go to Transport Service Check”...
4023-001 Other Printer Malfunction Symptom Table Symptom Action “No Power Service Check No Printer Power Go to (923)” on page 2-34 “Paper Feed Fuser/Exit Transport Drive Malfunction Go to Service Check” on page 2-46 “Fuser (Abnormal Fuser Failure (Abnormal Go to Temperature) Service Check Temperature) (923)”...
4023-001 LCC 2500-Sheet Tray 4 Symptom Table Symptom Action No Power Check printer power. Check connectors. Check LCC main board PWB-A and replace if necessary. Replace printer main engine board PWB-A if necessary. “Paper Feed LCC (2500- No Paper Feed Go to Sheet Tray 4) Service Check”...
4023-001 Finisher Symptom Table Symptom Action “Finisher Power Service No Power Go to Check” on page 2-53 “Paper Feed Finisher Paper Feed Problem Go to Service Check” on page 2-50 “Finisher Upper Entrance Paper Fails to go to Top Bin Go to Service Check”...
4023-001 Printer Service Checks No Power Service Check (923) Action Voltage Ensure the switch is on and the power cord is firmly plugged into the printer. Ensure the correct voltage is present at the outlet. Power Cord Check the power cord for continuity. •...
4023-001 Fuser (Temperature Low) Service Check (920/922) Action Thermistor The thermistor may be dirty. Ensure that the fuser (TH1) upper roller is clean and the thermistor is positioned correctly. • Main Heater The heater lamp may be broken in the fuser. If Lamp (H1) there is no continuity, replace the heater lamp.
4023-001 Print Quality Service Checks Black Page Service Check Action Printhead Unit The printer may have improper laser exposure. (PH) Replace the printhead unit. Fuser Frame Replace the fuser frame resistor board (PWB-R1) if Resistor Board necessary. (PWB-R1) Printer Main Replace the printer main engine board (PWB-A) if Engine Board necessary.
4023-001 White Spots Service Check Action Paper Check paper for moisture resulting from high humidity. • Image The printer may have poor image transfer. Replace Transfer the listed parts in the order given as necessary. Roller • High Voltage Power Sup- ply (HV1) •...
4023-001 Low Image Density Service Check Action Toner Cartridge The toner cartridge may be empty. Replace the toner cartridge. Imaging/PC Imaging/PC cartridge may be at the end of life. Cartridge Replace the imaging/PC cartridge. • High Volt- The printer may have poor development. Replace age Power the listed parts in the given order as necessary.
4023-001 Foggy Background Service Check Action Imaging/PC PC drum may have reached end of life. Replace Cartridge the imaging/PC cartridge. • High Volt- The printer may have poor development. Replace age Power the listed parts in the given order as necessary. Supply (HV1) •...
4023-001 White/Black Lines Service Check Action Imaging/PC Check for scratches on the PC drum. Replace the Cartridge imaging/PC cartridge. • Printhead The printhead unit may be defective. Replace the Unit listed parts in the given order as necessary. • Fuser Frame Resistor Board (PWB-R1)
4023-001 Offset Image Service Check Action Fuser Unit Fusing roller may be damaged or worn out. Replace the fusing unit. Imaging Imaging transfer roller may be damaged or worn Transfer Roller out. Replace the imaging transfer roller. 2-41 Diagnostic Information...
4023-001 Blank Print Service Check Action Toner Check for toner cartridge. Install toner cartridge. Cartridge Toner Empty Replace toner cartridge. Imaging/PC Imaging/PC cartridge may be defective or at end of Cartridge life. Inform customer to replace imaging/PC cartridge if at end of life. •...
4023-001 Image Space Table The following table lists the parts that have a circumference measurement that repeats a defect at given space intervals. 49.6 mm Sleeve Roller Imaging/PC Cartridge 94 mm PC Drum 50 mm Image Transfer Roller Image Transfer Roller 62.8 mm Upper Fuser Roller Fuser Unit...
4023-001 Paper Feed Service Checks Paper Feed Pickup Tray 1 (250-Sheet) Service Check Action Gears Ensure the main transport motor (M2) transmits power to the paper cassettes. Ensure the drive gears are not damaged. Replace any damaged or defective parts. •...
4023-001 Action • 2nd Cas- Ensure the 2nd cassette take-up solenoid (SL21) sette Take- turns on. Replace if damaged or defective. If SL21 up Solenoid is good, ensure connectors are properly plugged in. (SL21) If SL21 does not turn on, replace the printer main •...
4023-001 Paper Feed Fuser/Exit Service Check Action Transport Ensure the gear and motor is not damaged. Motor (M2) Replace if necessary. Fuser Unit Check the fuser for damage to the gear, bearings, upper and lower fusing rollers or detack fingers. Clean or replace as necessary.
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4023-001 Action Duplex Ensure the gear and duplex transport motor 2 are Transport not damaged. Replace as necessary. Motor 2 (M2) Manual Feed Ensure the manual feed paper take-up clutch is Paper Take-Up working. Replace if necessary. Clutch (CL3) 2-47 Diagnostic Information...
4023-001 Paper Feed In Horizontal Transport Service Check Action Paper Ensure the switching solenoid is turning on in sin- Entrance gle sheet mode, off in duplex mode, and that it is Switching not damaged. Replace as necessary. Solenoid (SL1) Transport Check for damage to the transport entrance roller.
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4023-001 Action • 1st Bin Check deflector for damage. Replace if damaged. Deflector • Bin 2–9 Deflector Vertical Check vertical transport roller for damage. Replace Transport if damaged. Roller Exit Roller Check exit roller for damage. Replace if damaged. 2-49 Diagnostic Information...
4023-001 Paper Feed Finisher Service Check Action Transport Check for motor and gear damage. Replace as Motor (M1) necessary. Entrance Roll Check entrance roll for wear or damage. Replace if necessary. • Transport Check transport roller and roll for wear or damage. Roller Replace if necessary.
4023-001 Paper Feed LCC (2500-Sheet Tray 4) Service Check Action Note: With lift 1 paper present. • Paper Take- Ensure paper take-up clutch 1 turns on when paper Up Clutch 1 is in lift 1. Replace if necessary. Ensure paper take- (P1CL) up roll 1 is not worn or damaged.
4023-001 Paper Feed Hole Punch Service Check Action Note: With paper entering the finisher from the horizontal transport roller, check the following for hole punch paper feed. • Transport Check gear at finisher transport motor M1. Check Motor M1 entrance roller for wear or damage. Replace as •...
4023-001 Finisher Service Checks Finisher Power Service Check Action Finisher Set Ensure printer is ON and the interconnect cables Switch S6 are plugged in and not damaged. Ensure the finisher interlock set switch (S6) is activated and has continuity. Replace if necessary. Fuse (F1) Check fuse (F1) on the finisher main board (PWB- A).
4023-001 Finisher Tray Drive Service Check (994) Action Finisher tray You may have a finisher tray drive problem. Check the finisher tray for damage or binds. Replace if necessary. Finisher Tray Check the finisher tray home sensor (PC2) for Home Sensor operation.
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4023-001 Action • Aligning Check and replace any damaged parts. Stops • Gears • Belt CD Aligning Ensure all connectors are plugged in. Replace the Motor (M4) motor if it fails to turn during POR. Finisher Main If problem persists, replace the finisher main board Board PWB-A PWB-A.
4023-001 Finisher Stapler Drive Service Check (997) Action Gears Ensure all connectors are plugged in. If the paddle motor does not turn during POR, check for binds Rubber Paddle and gear damage. Ensure the rubber paddle is not damaged. If the paddle motor still does not turn Paddle Motor during POR, replace it.
4023-001 Finisher Upper Entrance Service Check Action • Upper Paper entrance switch mechanism fails to operate Entrance correctly. Switching Solenoid • Check the upper entrance switching solenoid (SL1) SL1. • Upper • Check the path of the paper through the upper Switching entrance switching plate.
4023-001 Mailbox Service Checks Mailbox Power Service Check Action • Mailbin Set Ensure printer is ON and the interconnect cables Switch are plugged in. Ensure the mailbox interlock (Interlock, mailbin set switch (S1) is activated. Check mailbin set switch for continuity if necessary. Replace if •...
4023-001 Mailbox Bin 1–10 Service Check Action • Mailbox Ensure that all bin solenoids work correctly. Both “Feed To All Switching the Advanced Diagnostic Aids Menu ( Bins Test” on page 3-14 “Mailbox Solenoids ) and the Internal Diagnostic Test” on page 3-26 •...
4023-001 3. Diagnostic Aids Operator Menu Disabled If the operator has disabled the menu and you want to run operator print tests, turn the machine off, and then press Go and Stop as you turn the machine on. Diagnostics Mode To run the printer diagnostic tests, you must put the printer in Diagnostics mode.
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4023-001 HARDWARE TESTS LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap Parallel 1 Wrap (if available) Parallel 2 Wrap (if available) Parallel 3 Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 2 Wrap (if available) Serial 3 Wrap (if available) DUPLEX TESTS Quick Test...
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4023-001 PRINTER SETUP Quick Disk Test Disk Test/Clean Flash Test Defaults Page Count Perm Page Count View Tray Count Reset Tray Count Serial Number Configuration ID Edge to Edge Par S Strobe Adj Par 1 Strobe Adj Par 2 Strobe Adj Par 3 Strobe Adj Loop Adjustment ERROR LOG...
4023-001 Diagnostics Mode Tests Printing Menu Settings Page To print the menus page: 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2. Select print menus from the Utilities menu. – The printer automatically exits the operator panel menus and prints the menus page.
4023-001 <input source> Printing... Note: <input source> represents the input source selected for the print test. One of the following sources displays: Tray 1, Tray 2, Tray 3, Tray 4, Tray 5, or MP Feeder. 5. Press Return or Stop to stop continuous print. 6.
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4023-001 Button Test 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2. Select [HARDWARE TESTS]. 3. Select [Button Test]. – With no buttons pressed several OP (Open) appear on the display. 4. Press each button one at a time and a CL (Closed) displays in place of an OP.
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4023-001 ROM Memory Test The ROM Memory Test is used to check the validity of the RIP code and fonts. 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2. Select [HARDWARE TESTS]. 3. Select [ROM Memory Test]. P and F represent the same numbers for DRAM.
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4023-001 Each time the test finishes, the screen updates. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following messages displays for approximately 3 seconds: Sync Busy Error Byte Interrupt Request Error Strobe Interrupt Request Error Init Fail Error Init Busy Error...
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4023-001 Serial Wrap Tests This test is used to check the operation of the Serial Port Hardware using a wrap plug. Each signal is tested. 1. Disconnect the serial interface cable and install the wrap plug. 2. Enter the Diagnostic mode. See “Diagnostics Mode”...
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4023-001 Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following failure messages displays for approximately 3 seconds and the Fail Count increases by 1: Receive Status Interrupt Error Status Error Receive Data Interrupt Error...
4023-001 Duplex Tests Duplex Quick Test The Duplex Quick Test is used to verify that the duplex Top Margin is set correctly. This test prints a duplex version of the Quick Test page that can be used to adjust the Top Margin for the backside of the page.
4023-001 Input Tray Tests Input Tray Feed Test Manufacturing line and service engineers use the Feed Test operation within the input tray tests to observe the paper path as media feeds through the printer. Note: The upper front door (used to access the print cartridge) cannot be opened during the feed test.
4023-001 Output Bin Tests Output Bin Feed Test The Feed Test operation within the output bin tests menu verifies that media can be fed to a specific output bin. Note: No information is printed on the test pages since the laser isn’t engaged during the test.
4023-001 Feed To All Bins Test The Feed To All Bins operation within the output bin tests menu verifies that media can be fed to all the output destinations on the finisher as well as the printer standard bin. After this test is selected, media is fed from the user default paper source.
4023-001 execution of the test has begun. As a result, no buttons are active during the execution of this test. 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2. Select [FINISHER TESTS]. 3. Select [Staple Test]. 4. Select a bin destination for the stapled packet. –...
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4023-001 Engine Sensor Tests 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2. Select [BASE SENSOR TEST]. 3. Select [Engine]. – The following message displays: – Engine 010001001 The binary number above contains nine bits. Starting from the left- most bit, those nine bits correspond to the following sensors: 1.
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4023-001 4. Paper Standby 5. Registration 6. Lift-up 2 7. Lift-up 1 Note: In the example above, the Paper Standby and the Lift-up 1 sensors are open, and the rest are closed. Finisher Sensor Tests 1. Enter the Diagnostic mode. See “Diagnostics Mode”...
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4023-001 The second segment (bottom line) contains twelve bits. Starting from the left-most bit, the twelve bits correspond to the following sensors: 1. Tray 1 Full 2. Tray 1 Empty 3. Stapler Home 4. Shift 5. CD Aligning Home 6. Finisher Tray Home 7.
4023-001 The second segment (bottom line) contains fifteen bits. Starting from the left-most bit, the fifteen bits correspond to the following sensors: 1. Bin 3 Empty 2. Bin 2 Empty 3. Bin 3 Full 4. Bin 2 Full 5. Bin 1 Full 6.
4023-001 Disk Test/Clean WARNING: This test destroys all data on the disk and should not be attempted on a good disk. Also note that this test may run approximately 1 1/2 hours depending on the disk size. 1. Enter the Diagnostic mode. See “Diagnostics Mode”...
4023-001 Flash Test This test causes the file system to write and read data on the flash to test the flash. WARNING: This test destroys all data on the flash because the flash is reformatted at the end of the test. 1.
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4023-001 Viewing the Permanent Page Count Note: The permanent page count setting cannot be modified via the operator panel. Use the diagnostics menu to view the permanent page count. 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1. 2.
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4023-001 – Resetting Tray X Page Counter – Menu returns to Reset Tray Count menu. 5. Select [All Trays] – Resetting All – Tray Counters – Menu returns to Reset Tray Count menu. Note: Pressing Return takes you back to the Reset Tray Count menu without resetting any tray counts.
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4023-001 • The Configuration ID is the only diagnostic function displayed when the diagnostics mode is entered. This remains true until a valid ID is entered. Setting the Printhead Loop Adjustment 1. Enter the Diagnostic mode. See “Diagnostics Mode” on page 3-1.
4023-001 – The following message displays and the menu returns to the previous level: – Tray X SAVED Error Log The error log provides a history of printer errors. The log contains the twelve most recent errors. The most recent displays in position 1.
4023-001 Defaults Sets the following defaults to U.S. or Non U.S. values. U.S. NON U.S. Letter size paper A4 paper Symbol Set Roman-8 Symbol Set PC-850 1. Enter Diagnostics mode. 2. Select [PRINTER SETUP]. 3. Select [Defaults]. 4. Select [U.S.] or [NON U.S.]. 5.
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4023-001 Note: Before starting test mode: • Ensure that the storage unit is connected to the printer with the storage unit cable (12 pins). This provides power to the storage unit. • Ensure that the storage unit is connected to the printer with the horizontal transport unit cable (28 pins).
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4023-001 Description of Each Test Mode The following checks can be carried out in test mode. LED Display Test Mode Name (LED1 from Check Contents left) Initial Display Check Checks the model, installation of Storage Unit, Horizontal Transport Unit. Sensor Input Check Checks operation of each sensor.
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4023-001 Initial Display Check ( Initial display check mode activates when test mode starts. This test mode allows you to check whether the mail bin model is correct, and whether the storage unit and horizontal transport unit are connected to the printer properly. All the LEDs blink if there are no problems. Sensor &...
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4023-001 Sensor Input Check ( This mode checks operation of each sensor. There are too many sensors to check at once. For this reason, they are put into groups of six. To shift from one group to another, press S2. Each time S2 is pressed, the group switches in the following order.
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4023-001 Group 2 Sensor Code LED State Transport Motor Blinks when the Transport Motor Pulse Detecting (M1) is rotated by hand. Switch Not used Non-Sort Tray : Entrance of Horizontal Unit is in Positioning Sensor lower position. (Horizontal (Paper path: Non-sort tray) Transport Unit) Sort Bin Positioning : Entrance of Horizontal Unit is in...
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4023-001 Group 4 : No paper, : Paper present Sensor Code Paper Empty Detecting Sensor (6th bin) PWB-D5 Paper Empty Detecting Sensor (7th bin) PWB-D6 Paper Empty Detecting Sensor (8th bin) PWB-D7 Paper Empty Detecting Sensor (9th bin) PWB-D8 Paper Empty Detecting Sensor (10th bin) PWB-D9 Group 5 : Paper full...
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4023-001 Group 6 : Paper full Sensor Code Paper Full Detecting Switch (6th bin) PWB-D5 Paper Full Detecting Switch (7th bin) PWB-D6 Paper Full Detecting Switch (8th bin) PWB-D7 Paper Full Detecting Switch (9th bin) PWB-D8 Paper Full Detecting Switch (10th bin) PWB-D9 Both Paper Full Detecting Switch and Paper Empty Detecting Sensor are provided on the same board.
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4023-001 Sorting Check ( This mode checks whether paper sorting works properly. Each time S1 and S2 are pressed, sorting operation switches from enable, start and stop. When sorting operation starts, all the Exit Rollers and Vertical Transport Rollers in both Storage Unit and Horizontal Transport Unit rotate.
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4023-001 Depression Solenoid 6th bin ON 7th bin ON 8th bin ON 9th bin ON 10th all bins OFF The above sequence repeats at the 11th and subsequent depressions. If S1 is pressed during check, this mode resets (that is, all solenoids turn OFF).
4023-001 4. Repair Information Disassembly and Cleaning Precautions Observe the following precautions whenever you service the printer: • Be sure to unplug the printer from the outlet before attempting to service the printer. • To reassemble the printer, reverse the order of disassembly unless otherwise specified.
4023-001 During Replacement: • Before you unplug connectors from the circuit boards, be sure the power cord has been unplugged from the power outlet. • When you remove a board from its conductive bag or case, do not touch the pins of the ICs or the printed pattern. Place it in position by holding only the edges of the board.
4023-001 Parts Not To Be Touched Any part where the mounting screws are painted red, such as the printhead, must not be removed, disassembled or adjusted. Repair Information...
4023-001 Adjustments Printer (Main) Image Registration Adjustment If the starting position of the image (registration gap (d)=4mm) in the sub-scanning direction is not suitable, adjust the gap by following this procedure: Visual Adjustment 1. Turn the printer off. 2. Press Select and Return as you turn the machine on. 3.
4023-001 Right Cover Safety Switch Adjustment With power switch (S1) ON and the right cover closed, check and adjust the position of the right cover safety switch (S2). 1. Remove the outer cover, and the cartridge hopper assembly. 2. After loosening the right cover interlock switch (S2) screw, close the right cover carefully.
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4023-001 Solenoids and Sensors Adjustment Service Manual...
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4023-001 Upper Entrance Switching Solenoid (SL1) 1. Loosen the two screws. 2. Move SL1 left and right so that dimension A measures 4 ±1 mm. 3. Secure two screws. Repair Information...
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4023-001 Sensor LED Output Adjustment • 1st tray full detecting sensor LED PWB-E • Elevator tray empty sensor LED PWB-E 1. Turn VR (1, 4, and 7) on PWB-A fully clockwise (0 ohms). Elevator tray empty sensor LED PWB-E :VR4 1st tray full detecting sensor LED PWB-E :VR7 2.
4023-001 Mailbox Check the 1st Bin Switching Solenoid Stroke 1. Remove the storage unit front cover. 2. Check the stroke of the 1st bin switching solenoid as shown. Check the Timing Belts Tension 1. Remove the storage unit rear cover. 2.
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4023-001 Check the Paper-Full Detecting Switches 1. Press the paper-full detecting switch to turn it ON. The distance (A) to the tray when the switch is turned ON must be 32 mm / 2 mm (distance from the top of the tray rib). 2.
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4023-001 4. Adjust VR to the intermediate position between positions A and B (must be within / 1 division from the intermediate position) Paper Empty Detecting Sensor Adjustment Perform this adjustment when the circuit board for the paper empty detecting sensor is replaced. Note: The specified paper must be used for adjustment.
4023-001 3. Turn VR (d) to the full-counterclockwise position and check that the corresponding LED (c) illuminates. 4. Load paper in the bin (b). 5. When the LED (c) extinguishes, adjust VR (d) to the second graduation position from the full-counterclockwise position. This completes the adjustment.
4023-001 Resetting Fuser Counter When the fuser/fuser mmkit is replaced, the fuser page counter must be reset. 1. Turn the printer off. 2. Press Select and Return as you turn the machine on. 3. Select MAINT COUNTER from the Configuration Menu Group. 4.
4023-001 Printer Removal Procedures Pre-disassembly 1. Remove the 1st cassette (1). 2. Remove the 2nd cassette (2). 3. Remove the 3rd cassette (3). 4. Remove the toner cartridge (4). 5. Raise the right cover release lever (7) and open the right cover (5).
4023-001 Outer Cover Removal 1. Perform pre-disassembly procedure. (See “Pre-disassembly” on page 4-14.) 2. Remove the top cover (1). (2 screws) 3. Remove the front cover (2). (2 screws) Note: When reinstalling the top and front cover, securely insert the projections (3,4) of the covers into the appropriate cutouts of the printer frame.
4023-001 1st Cassette/250-Sheet (Tray1) Paper Take-Up Roller Removal 1. Remove the 1st cassette. 2. Remove C-clip (1) from end of rod (2). 3. Remove C-clip (3). 4. Slide paper take-up roller (4) to end of rod (2). 5. Lift rod (2) and remove paper take-up roller (4). 250-Sheet Cassette (Tray 1) Paper Take-Up Rolls Removal 1.
4023-001 Note: When installing the roll, ensure it securely locks into place as illustrated. 250-Sheet Cassette (Tray 1) Paper Take-Up Rolls Cleaning Clean the surface of the paper take-up rolls with a soft cloth dampened with alcohol. 4-17 Repair Information...
4023-001 500-Sheet Cassette (Tray 2 and 3) Vertical Transport Roller/Rolls Cleaning Clean the surface of the vertical transport roller/rolls with a soft cloth dampened with alcohol. 500-Sheet Cassette (Tray 2 and 3) Paper Lifting Springs Replacement Note: The replacement springs are housed on the bottom of the cassette.
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4023-001 1. Remove the cassette. 2. Remove the two edge guide assemblies (1). (2 screws each) 3. Replace the springs (1). Note: When installing the springs, make sure both ends of the spring are properly secured as illustrated. 4-19 Repair Information...
4023-001 500-Sheet Cassette (Tray 2 and 3) Paper Size Detecting Board (PWB-S2) Removal Note: This procedure covers the 2nd, 3rd and optional tray. 1. Remove the 2nd cassette. 2. Turn the 2nd cassette over and remove the cover (1). (2 screws) 3.
4023-001 Image Transfer Roller Removal 1. Raise the right cover release lever and open the right cover. 2. Raise the pre-image transfer guide plate (1). 3. Remove the image transfer roller (2). 4-21 Repair Information...
4023-001 Image Cartridge/PC (I/C) Thermistor (TH2) Removal 1. Remove the image transfer roller. (See “Image Transfer Roller Removal” on page 4-21.) 2. Remove the I/C thermistor (TH2). (1 screw, 1 connector) Image Transfer Unit Removal 1. Raise the right cover release lever and open the right cover. 2.
4023-001 Synchronizing Roller Sensor (PC2) Removal 1. Remove the image transfer unit (1). (See “Image Transfer Unit Removal” on page 4-22.) 2. From the back side of the image transfer unit (1), remove the synchronizing roller sensor (PC2) (2). (2 screws) 4-23 Repair Information...
4023-001 Pre-transfer Guide Plate Register Plate (PWB-R2) Removal 1. Remove the image transfer roller. (See “Image Transfer Unit Removal” on page 4-22.) 2. Turn the imaging transfer unit over and remove PWB-R2. (2 screws) 4-24 Service Manual...
4023-001 Synchronizing Roller Removal 1. Remove the image transfer unit. (See “Image Transfer Unit Removal” on page 4-22.) 2. Remove the paper dust remover (1). 3. Remove two E-ring and transport clutch (2). 4. Remove the synchronizing roller (3). (3 E-rings, 2 springs, 4 bushings, 2 gears) 4-25 Repair Information...
4023-001 Cooling Fan Motor (M3) and I/C Filter Removal 1. Remove the image transfer unit. (See “Image Transfer Unit Removal” on page 4-22.) 2. Remove the filter (1). 3. Remove the filter fixing plate (2). (2 screws) 4. Remove the cooling fan motor M3 (1). (1 connector) 4-26 Service Manual...
4023-001 Fusing Unit Removal 1. Raise the right cover release lever and open the right cover. 2. Loosen 2 screws and remove the fusing unit (1). Paper Exit Sensor (PC3) and Actuator Removal 1. Remove the fusing unit. (See “Fusing Unit Removal” on page 4-27.) 2.
4023-001 Heater Lamp Cover 1. Remove the fusing unit. (See “Fusing Unit Removal” on page 4-27.) 2. Remove the harness cover (1). (1 screw) 3. Remove the harness holder (2). (2 screws, 1 connector) 4. Release one projection of the fusing unit cover and remove the heater lamp cover (3).
4023-001 Paper Exit Full Sensor (PC12) Removal 1. Remove the top cover. (2 screws) Note: When reinstalling the top cover, securely insert the projections of the cover into the appropriate cutouts of the printer frame. 2. Remove the paper exit full sensor PC12 (1). (1 screw, 1 connector) 4-31 Repair Information...
4023-001 Eraser Duct Assembly Removal 1. Remove the top cover. (2 screws) Note: When reinstalling the top cover, securely insert the projections of the top cover into the appropriate cutouts of the printer frame. 2. Raise the right cover release lever and open the right cover. 3.
4023-001 Image Cartridge/PC (I/C) Cooling Fan Motor (M9) Removal 1. Remove the eraser duct assembly. (See “Eraser Duct Assembly Removal” on page 4-32.) 2. Remove the I/C cooling fan motor M9 (1). (2 screws, 1 connector) 4-36 Service Manual...
4023-001 High Voltage Unit (HV1) Removal 1. Remove the I/C Cooling Fan Motor (M9). (See “Image Cartridge/PC (I/C) Cooling Fan Motor (M9) Removal” on page 4-36.) 2. Remove the high voltage unit cover (1). (2 screws, 1 connector) 3. Remove the high voltage unit HV1 (2). (2 screws, 5 connectors) 4-37 Repair Information...
4023-001 Printer Main Engine Board (PWB-A) Removal 1. Remove the top cover. (2 screws) Note: When reinstalling the top cover, securely insert the projections of the top cover into the appropriate cutouts of the printer frame. 2. Remove the top cover of the main board reinforcement box cover (1).
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4023-001 4. Remove PWB-A (1). (4 screws) 5. Adjust image registration if necessary. See “Image Registration Adjustment” on page 4-4. 4-39 Repair Information...
4023-001 Printhead Unit Assembly (PH) Removal 1. Remove the main board (PWB-A). See “Printer Main Engine Board (PWB-A) Removal” on page 4-38.) 2. Remove the toner cartridge. 3. Remove the rear cover. (6 screws) Note: When reinstalling the rear cover, securely insert the projections of the rear cover into the appropriate cutouts of the printer frame.
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4023-001 5. Disconnect the harness (3 cord clamps) and remove the handle (1). (5 screws) 4-41 Repair Information...
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4023-001 6. Remove the printhead unit assembly (1). (4 screws) 4-42 Service Manual...
4023-001 Right Door Switch (S3) Removal 1. Remove the 1st cassette. 2. Remove the front cover. (2 screws) Note: When reinstalling the front cover, securely insert the projections of the front cover into the appropriate cutouts of the printer frame. 3.
4023-001 Power Supply Unit (PU1) Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Remove the left cover. (4 screws) 4. Remove the left reinforcement plate. (6 screws) 5. Remove the power supply base (1). (3 screws, 5 connectors) 4-44 Service Manual...
4023-001 Power Unit Cooling Fan Motor (M4) Removal 1. Remove the main board (PWB-A). See “Printer Main Engine Board (PWB-A) Removal” on page 4-38.) 2. Remove the power unit cooling fan motor M4 (1). (2 screws, 1 connector) 4-46 Service Manual...
4023-001 Ozone Fan Motor (M8) and Ozone Filter Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Remove the ozone filter assembly (4). (1 screw, 1 connector) 4. Remove the ozone filter (1). 5. Remove the ozone fan motor cover (2). (2 screws) 6.
4023-001 1st Paper Cassette (Tray 1) Paper Size Detecting Board Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Remove the PWB-S1 assembly (1). (2 screws, 1 connector) 4. Remove the paper size detecting lever (2) and PWB-S1(3). 4-48 Service Manual...
4023-001 Agitating Motor (M10) Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Remove the agitating motor assembly (1). (2 screws, 2 connectors) 4. Remove the agitating motor (M10) (2). (2 screws) 4-50 Service Manual...
4023-001 Main Hopper Motor (M6) and Sub Hopper Motor (M7) Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Compress the ends of both shafts and remove two gears. 4. Remove the hopper motor assembly (1). (2 screws) 5.
4023-001 Transport Motor (M2) Removal 1. Remove the toner cartridge. 2. Remove the rear cover. (6 screws) 3. Remove the transport motor M2 (1). (4 screws, 1connector) 4-52 Service Manual...
4023-001 500-Sheet Cassette (Tray 2 and 3) Paper Take-Up Roller Removal 1. Remove the 2nd cassette unit. (See “Double Feed Detection Sensor Board (PWB-H) Removal” on page 4-60.) 2. Remove the 2nd cassette paper take-up roller (1). 4-63 Repair Information...
4023-001 500-Sheet Cassette (Tray 2 and 3) Paper Near Empty Sensor (PC25) Removal 1. Remove the 2nd cassette unit. (See “Double Feed Detection Sensor Board (PWB-H) Removal” on page 4-60.) 2. Release 3 projections and remove the harness cover. (See “500-Sheet Cassette (Tray 2 and 3) Paper Empty Sensor (PC22) Removal”...
4023-001 500-Sheet Cassette (Tray 2 and 3) Right Door Detecting Sensor (PC23) Removal 1. Remove the 2nd cassette unit. (See “Double Feed Detection Sensor Board (PWB-H) Removal” on page 4-60.) 2. Remove the 2nd cassette right door detecting sensor PC23 (1). (1 connector) 4-66 Service Manual...
4023-001 500-Sheet Cassette (Tray 2 and 3) Paper Take-Up Solenoid (SL2) Removal 1. Remove the 2nd cassette unit. (See “Double Feed Detection Sensor Board (PWB-H) Removal” on page 4-60.) 2. Unhook one side of the spring (1). 3. Remove the 2nd cassette paper take-up solenoid (2). (1 screw) 4.
4023-001 Duplex Unit Removal Procedures Duplex Unit Removal 1. Remove the wiring cover (1). (1 screw) 2. Unplug the 2 connectors. 3. Remove the duplex unit (1). (2 screws) 4-68 Service Manual...
4023-001 Duplex Unit Cleaning Wipe the surfaces of duplex unit transport roller 1 and 2 and duplex unit transport roll 1 and 2 clean with a soft cloth dampened with alcohol. 4-69 Repair Information...
4023-001 Paper Deck 2500-Sheet Tray 4 (LCC) Removal Procedures Exterior Parts Removal Left Cover (1) Removal Remove 2 screws Front Cover (2) Removal Slide out the LCC and remove 3 screws. Side Panel (3) Removal Open the side panel. Right cover (4) removal. Remove 2 screws.
4023-001 Paper Take-Up Unit Removal 1. Remove the LCC (1). (4 screws) 2. Unplug 3 connectors and remove the harness from 5 cord clamps. 4-71 Repair Information...
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4023-001 3. Remove right cover (1). (2 screws) 4. Open the side panel. 5. Remove paper take-up unit (1). (2 screws) 4-72 Service Manual...
4023-001 Paper Take-Up Rolls Removal 1. Remove the paper take-up unit. (See “Paper Take-Up Unit Removal” on page 4-71.) 2. Unplug lift-up sensor 1 and take-up clutch 1 connectors of the right paper take-up roll assembly. 3. Unhook 2 springs. 4-73 Repair Information...
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4023-001 4. Remove 1 screw and slide timing belt toward the clutch side. Remove the right paper take-up roll assembly (1). Note: When mounting the right paper take-up roll assembly, fit the ends of the assembly into position as shown. 4-74 Service Manual...
Page 279
4023-001 5. Unplug lift-up sensor 2 and take-up clutch 2 connectors of the left paper take-up roll assembly. 6. Unhook 2 springs. 4-75 Repair Information...
Page 280
4023-001 7. Remove left paper take-up roll assembly (1). (1 screw) Note: When mounting the left paper take-up roll assembly, fit the ends of the assembly into position as shown. 4-76 Service Manual...
Page 281
4023-001 Note: When mounting the paper take-up roll assemblies, fit the take-up clutch into position as shown. 8. Take the shaft (1) and paper take-up roll 1 (2) apart. (1 C-clip) 4-77 Repair Information...
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4023-001 Note: When mounting paper take-up roll 1, face the C-clip as shown. Remove paper take-up roll 2 (1). (2 C-clips) 4-78 Service Manual...
4023-001 Feed Roll, Separator Roll and Torque Limiter Assembly Removal 1. Open the side cover. 2. Remove the separator roll and torque limiter assembly (1). (1 C- clip) 3. Remove the feed roll (1). (1 C-clip) 4-79 Repair Information...
4023-001 Paper Take-Up Roll Cleaning 1. Remove the paper take-up unit. 2. Wipe the surface of paper take-up roll 1 & 2 clean with a soft cloth dampened with alcohol. Feed Roll and Separator Roll Cleaning 1. Open the side panel. 2.
4023-001 Vertical Transport Roller/Rolls Cleaning 1. Remove the paper take-up unit. 2. Wipe the surface of the vertical transport roller/rolls clean with a soft cloth dampened with alcohol. Roll with a Torque Limiter Cleaning 1. Slide out the LCC. 2. Wipe the surface of the roll with a torque limiter clean with a soft cloth dampened with alcohol.
4023-001 Rear Cable Removal 1. Remove PWB-A (1). (6 screws) 2. Remove the elevator motor (M9) assembly (1). (6 screws, 2 C- clips) Note: During the removal procedure, support the elevator tray to prevent it from falling. 4-86 Service Manual...
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4023-001 3. Pull out the stapling unit (1). 4. Remove the stapling unit base (2). (4 screws) 5. Unhook the cable (1) from the spring (2). 6. Remove the ball (3) from the cable pulley. 7. Unhook the cable (4) from the hook. 4-87 Repair Information...
4023-001 Front Cable Removal 1. Unhook the cable (1) from the spring (2). 2. Remove the ball (3) from the cable pulley. 3. Unhook the cable from the hook. 4-88 Service Manual...
4023-001 Front Cable Installation Note: The same procedure applies to the rear cable, except the cable winding direction which is opposite. 1. Hook the cable (1) on the hook. 2. Wind the cable (1) around the pulley. 3. Wind the cable counterclockwise and load the ball (2) into the cable pulley.
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4023-001 5. Wind the rest of the cable counterclockwise. 6. With the elevator tray in the uppermost position, wind the cable about 1 turn. 7. Hook the cable (1) to the pulley. 8. Hook the cable (2) to the spring. 9.
4023-001 Mailbox Removal Procedures Storage Unit Cover Removals Note: Removing the rear cover lets you access the main board and transport motor. Removing the front cover lets you access each solenoid. Rear Cover (1) Removal Remove 6 screws. Front Cover (2) Removal Remove 6 screws.
4023-001 Horizontal Transport Unit Cover Removal Warning: Before removing the finisher or mailbox, ensure that the horizontal transport unit is firmly supported or removed. Failure to adhere will result in damage to the finisher or mailbox mounting brackets. Remove rear cover (1). (3 screws) 4-92 Service Manual...
Page 301
4023-001 Symbol Name Symbol Name Synchronizing Clutch Power Supply Unit Transport Clutch PWB-A Printer Main Engine Board Fusing Roller Heater Lamp PWB-A2 2nd Cassette Main Board High Voltage Unit PWB-H Double Feed Detecting Sensor Board Erase Lamp PWB-I Paper Size Detecting Board I/C Drive Motor PWB-L CPM Switching Board...
4023-001 Electrical Components (cont.) Service Manual...
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4023-001 Symbol Name Function Synchronizing Roller Detects the paper fed from the tray. Active: Sensor “L”. Paper Exit Sensor Detects paper ejection from the printer. Active: “L” 1st Cassette Paper Detects paper empty condition of the 1st Empty Sensor paper cassette. 1st Cassette Paper Detects paper near empty condition of the 1st Near Empty Sensor...
4023-001 High Voltage Board (HV1) Factory settings, do not touch. Power Unit (PU1) Fuse (10A, 125V) Fuse (15A, 250V) All other Factory settings (do not touch) 5-10 Service Manual...
4023-001 Paper Cassette Drive System Paper Cassette Electrical Components Symbol Name Symbol Name PWB-A Cassette Main Board Side Cover Set Sensor PWB-S Paper Size Detecting Board Take-Up Sensor Take-Up Solenoid Paper Empty Sensor Cassette Set Switch Paper Near Empty Sensor 5-14 Service Manual...
4023-001 Duplex Electrical Components Symbol Name PWB-A Duplex Main Board Switchback Motor Duplex Unit Transport Motor Duplex Unit Door Set Sensor Duplex Unit Transport Sensor (in PWB-A) 5-17 Locations...
4023-001 Paper Deck Cross-Sectional View Lift 2 Vertical Transport Roller Paper Take-Up Roll 2 Vertical Transport Roll Lift 1 Feed Roll Paper Take-Up Roll 1 Separator Roll 5-19 Locations...
4023-001 Paper Deck Electrical Components Symbol Name Symbol Name Separator Clutch PPS1 Paper Empty Sensor 1 EMOT LCC Lift-Up Motor PPS2 Paper Empty Sensor 2 FRONT LCC Set Sensor PWB-A LCC Main Board HMOT LCC Transport Motor RCL Registration Clutch Lift-Up Sensor 1 Paper Near Empty Sensor 1 Lift-Up Sensor 2...
4023-001 Finisher Parts Identification 1st Tray Rear Cover Upper Right Cover Finisher Tray Cover Misfeed Clearing Cover 8 Upper Rear Cover Front Cover Staple Door Elevator Tray 5-22 Service Manual...
4023-001 Finisher Drive System 5-24 Service Manual...
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4023-001 1 Paper Holding Tray Motor M10 5 CD Aligning Motor M4 2 Shift Motor M5 6 Finisher Tray Motor M8 3 Paddle Motor M6 7 Elevator Motor M9 4 Paper Curl Taming Motor M7 5-25 Locations...
4023-001 Finisher Electrical Components 5-26 Service Manual...
Page 323
4023-001 Symbol Name Symbol Name Transport Motor Paper Holding Tray Home Position Sensor Upper Exit Motor PC10 Paper Holding Tray Retract Position Sensor CD Aligning Motor PC11 Elevator Lower Limit Sensor Shift Motor PC12 Elevator Tray Retract Position Sensor Paddle Motor PWB-A Control Board Paper Curl Taming Motor...
4023-001 Mailbox Horizontal Transport Unit: Electrical Components Symbol Name Solenoid Horizontal Unit Paper Sensor Non-Sort Tray Positioning Sensor Sort Bin Positioning Sensor Horizontal Unit Door Sensor PWB-A Non-Sort Tray Paper Empty Sensor (PQ) PWB-B Non-Sort Tray Paper Empty Sensor (LED) Mailbox Horizontal Transport Unit: Mechanical Components 5-31...
4023-001 Mailbox Storage Unit: Cross-Sectional View 1 Entrance Roller 2 1st Bin Switching Deflector 3 2nd Bin Switching Deflector 4 Vertical Transport Roller 5 Exit Roller 6 Paper Full Detecting Switch 7 Paper Empty Detecting Sensor Board 8 Bin Tray (1st to 10th bin, from the top) 5-32 Service Manual...
4023-001 Mailbox Storage Unit: Electrical Components Symbol Name Transport Motor Transport Motor Pulse Detection Switch PWB-A Main Board PWB-B Paper Empty Detecting Sensor Board (1st bin) PWB-D1 Paper Empty Detecting Sensor Board (2nd bin) PWB-D2 Paper Empty Detecting Sensor Board (3rd bin) PWB-D3 Paper Empty Detecting Sensor Board (4th bin) PWB-D4...
4023-001 6. Preventive Maintenance Maintenance Schedule Replacement Parts Cleaning Single Prints Imaging none 72,000 Cartridge/PC Transfer none 150,000 Roll/Ozone MMkit Fuser MMkit none 250,000 Tray 1, 250 Clean with a soft cloth Replaced at the time of Sheet Paper dampened with alcohol. trouble due to wear.
Page 332
4023-001 Replacement Parts Cleaning Single Prints 2500 Sheet Clean with a soft cloth Replaced at the time of LCC Tray 4 dampened with alcohol. trouble due to wear. Pickup Roller Transport Roller Roll for torque limiter, transport roll, transport roller Mailbox/ Clean with a soft cloth Replaced at the time of...
4023-001 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separately and identified by description.
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4023-001 Assembly 1: Printer Housing Parts Catalog...
4023-001 Assembly 3: Printer Frames (B) Part Units Description Number 12G2073 Duct 12G2074 Wire, Paper Feed Door 12G2075 Guide 12G2076 Frame 12G2077 Flange, Paper Feed Door 12G2078 Shaft 12G2079 Pressure Spring, PF Door 12G2080 Flange, PF Door 12G2081 Photo Interrupter, PC12 Exit Full 12G2082 Tension Spring, PF Door 12G2083...
Page 343
4023-001 Assembly 3 (cont.): Printer Frames (B) Part Units Description Number Parts Packet 2, PN 12G3401 Parts Packet 3, PN 12G3402 Parts Packet 4, PN 12G3403 Parts Packet 7, PN 12G3406 7-11 Parts Catalog...
Page 344
4023-001 Assembly 4: Printer Hopper 7-12 Parts Catalog...
4023-001 Assembly 5: Printer Fuser (A) Part Units Description Number 12G2169 Cover 12G2173 Stopper 12G2081 Photo Interrupter, PC3 Paper Exit 12G2175 Torsion Spring 12G2176 Actuator 12G2221 Fusing Unit, 110V 12G2222 Fusing Unit, 220V Parts Packet 1, PN 12G3400 Parts Packet 2 PN 12G3401 Parts Packet 3 PN 12G3402 Parts Packet 4 PN 12G3403 Parts Packet 5 PN 12G3404...
4023-001 Assembly 8: Printer Transport Part Units Description Number 12G2321 Terminal 12G2322 Bracket 12G2323 Holder Asm 12G2324 PWB-R Resistor Board 12G2325 Pressure Spring 12G2326 Plate Spring 12G2327 Bushing 12G2328 Tension Spring 12G2329 Bushing 12G2330 Clutch, CL1 Transport 12G2331 Harness 12G2332 Thermistor, TH1 Image/PC Cartridge 12G3425 Transfer Ozone BM (includes transfer unit and...
4023-001 Assembly 11: Printer Drive Part Units Description Number 11-1 12G2404 Guide 12G2405 Torsion Spring 12G2406 Bracket 12G2407 Micro Switch, S2 Right Side Door 12G2408 Motor, M2 Transport Drive 12G2409 Holder 12G2410 PWB-I, Paper Size Board 12G2411 CPM Switch Board, PWB-L 12G2412 Bracket 12G2413...
4023-001 Assembly 12: Printer Paper Tray Part Units Description Number 12-1 12G2447 Stopper Ring 12G2448 Shaft 12G2449 Pressure Spring 12G2450 Separator, Paper 12G2451 Cleaning Pad 12G2452 Pressure Spring 12G2453 Polyester Film 12G2454 Bushing 12G2455 Pressure Spring 12G2456 Joint 12G2457 Lock Lever 12G2458 Friction Sheet 12G2459...
Page 368
4023-001 Assembly 12 (cont.): Printer Paper Tray 7-36 Parts Catalog...
Page 369
4023-001 Assembly 12 (cont.): Printer Paper Tray Part Units Description Number 12-34 12G2479 Lever 12G2480 Torsion Spring 12G2481 Label Paper Size Parts Packet 4, PN 12G3403 Parts Packet 7, PN 12G3406 7-37 Parts Catalog...
Page 370
4023-001 Assembly 13: 500 Sheet Unit Housing 7-38 Parts Catalog...
4023-001 Assembly 13: 500 Sheet Unit Housing Part Units Description Number 13-1 12G2528 Guide 12G2529 Bracket 12G2530 Plate Spring 12G2531 Rubber Foot 12G2532 Frame 12G2533 Cover 12G2534 Ground Plate 12G2535 Bracket 12G2536 Harness 12G2537 Bracket 12G2538 PWB-A, Main Controller Board 12G2539 PWB Support 6.35h 12G2540...
Page 372
4023-001 Assembly 13 (cont.): 500 Sheet Unit Housing 7-40 Parts Catalog...
Page 373
4023-001 Assembly 13 (cont.): 500 Sheet Unit Housing Part Units Description Number 13-B Parts Packet 2, PN 12G3401 Parts Packet 4, PN 12G3403 Parts Packet 5, PN 12G3404 7-41 Parts Catalog...
Page 374
4023-001 Assembly 14: 500 Sheet Unit Paper Take-up 7-42 Parts Catalog...
4023-001 Assembly 15: 500 Sheet Unit Paper Tray Unit (A) Part Units Description Number 15-1 12G2597 Cork 12G2598 Shaft 12G3371 Washer 12G2600 Screw 12G2601 Label Max Level 12G3509 Collar 12G2603 Hold Plate 12G2604 Label Paper Size 12G2605 Guide Plate 12G2606 Regulating Plate 12G2607 Lifting Plate...
Page 380
4023-001 Assembly 16: 500 Sheet Unit Paper Tray Unit (B) 7-48 Parts Catalog...
4023-001 Assembly 16: 500 Sheet Unit Paper Tray Unit (B) Part Units Description Number 16-1 12G2622 Screw 12G2623 Screw 12G2624 Label 12G2625 Label 12G2626 Label 12G2627 Plate Spring 12G3372 Plate Spring 12G2629 Friction Sheet 12G2630 Stopper 12G2631 Reinforce Plate 12G2632 Plate Spring 12G2633 Sheet...
4023-001 Assembly 18: Duplex Unit Part Units Description Number 18-1 12G2494 Lever 12G2495 Pressure Spring 12G2496 Cover 12G2497 Pressure Spring 12G2498 Polyester Film 12G2499 Stopper 12G2500 Polyester Film 12G2501 Roller 12G2502 Roll 12G2503 Shoulder Screw 12G2504 Cover 12G2505 Seal 12G2190 Bushing 12G2506 Gear 20 T...
Page 386
4023-001 Assembly 18 (cont.): Duplex Unit 7-54 Parts Catalog...
Page 387
4023-001 Assembly 18 (cont.): Duplex Unit Part Units Description Number 18-34 12G2525 Cover 12G2526 Polyester Film 12G2527 Washer Parts Packet 2, PN 12G3401 Parts Packet 3, PN 12G3402 Parts Packet 4, PN 12G3403 Parts Packet 5, PN 12G3404 Parts Packet 7, PN 12G3406 7-55 Parts Catalog...
Page 388
4023-001 Assembly 19: Paper Deck Housing 7-56 Parts Catalog...
4023-001 Assembly 20: Paper Deck Paper Take-up (A) Part Units Description Number 20-1 12G2666 Guide Plate 12G2667 Photo Interrupter, PPSO-2 12G2664 Shoulder Screw 12G2668 Reinforce Plate 12G2669 Bracket 12G2670 Polyester Film 12G2671 Holder 12G2672 Photo Interrupter, RSEN, S1 12G2673 12G2674 Tension Spring 12G2675 12G2676...
Page 392
4023-001 Assembly 20 (cont.): Paper Deck Paper Take-up (A) 7-60 Parts Catalog...
Page 393
4023-001 Assembly 20 (cont.): Paper Deck Paper Take-up (A) Part Units Description Number 20-A Parts Packet 1, PN 12G3400 Parts Packet 7, PN 12G3406 Parts Packet 8, PN 12G3407 7-61 Parts Catalog...
Page 394
4023-001 Assembly 21: Paper Deck Paper Take-up (B) 7-62 Parts Catalog...
4023-001 Assembly 21: Paper Deck Paper Take-up (B) Part Units Description Number 21-1 12G2700 Roller, Paper 12G2701 Plate Spring 12G2702 Shaft 12G2703 Bracket 12G2704 Label 12G2705 Axel Plate 12G2680 Photo Interrupter, Side, Door Close 12G2679 Bushing 12G2706 Gear 18 T 12G2707 Gear 22/28 T 12G2708...
Page 396
4023-001 Assembly 21 (cont.): Paper Deck Paper Take-up (B) 7-64 Parts Catalog...
Page 397
4023-001 Assembly 21 (cont.): Paper Deck Paper Take-up (B) Part Units Description Number 21-34 12G2730 Timing Belt 12G2731 Ply Gear 14/26 T 12G2732 Shaft 12G2733 Polyester Film 12G2734 Bracket 12G2735 Tension Spring 12G2736 Arbor Asm 12G2737 Roller, Paper Take-up 12G2738 Clutch 12G2683 Stopper Ring...
Page 398
4023-001 Assembly 22: Paper Deck Drive 7-66 Parts Catalog...
4023-001 Assembly 22: Paper Deck Drive Part Units Description Number 22-1 12G2745 Harness 12G2746 12G2747 Harness 12G2748 PWB-A, Drive Board Note: Remove IC (reference 2) from old board and place on new board. 12G2749 Motor, HMOT Paper Transport 12G2750 Lever 12G2680 Photo Interrupter, RS1, RS2 Front 12G2751...
Page 400
4023-001 Assembly 22 (cont.): Paper Deck Drive 7-68 Parts Catalog...
Page 401
4023-001 Assembly 22 (cont.): Paper Deck Drive Part Units Description Number 22-32 12G2773 Bracket 12G2774 Harness 12G2775 Arbor 12G2776 Magnet Catch Parts Packet 2, PN 12G3401 Parts Packet 7, PN 12G3406 Parts Packet 8, PN 12G3407 Parts Packet 9, PN 12G3408 7-69 Parts Catalog...
Page 402
4023-001 Assembly 23: Paper Deck Paper Tray (A) 7-70 Parts Catalog...
4023-001 Assembly 23: Paper Deck Paper Tray (A) Part Units Description Number 23-1 12G2779 Bracket 12G2780 Rail 12G2621 Handle 12G2781 Ground Plate 12G2782 Shoulder Screw 12G2783 Polyester Film 12G2784 Holder 12G2664 Shoulder Screw 12G2785 Label Max Level 12G2786 Polyester Film 12G2787 Polyester Film 12G2788...
Page 404
4023-001 Assembly 24: Paper Deck Paper Tray (B) 7-72 Parts Catalog...
4023-001 Assembly 24: Paper Deck Paper Tray (B) Part Units Description Number 24-1 12G2797 Holder 12G2798 Guide Plate 12G2799 Roll Asm 12G2800 Holder 12G2801 Gear 24 T 12G2802 12G2803 Pulley 20 T 12G2804 Ground Plate 12G2805 Cushion 12G2806 Bush 12G2807 Shaft 12G2808 Shaft...
Page 406
4023-001 Assembly 25: Finisher Housing 7-74 Parts Catalog...
4023-001 Assembly 27: Finisher Paper Transport (A) Part Units Description Number 27-1 12G3103 Plate Spring 12G2907 Roll 12G3104 Magnet Catch 12G3105 Guide 12G3106 Photo Interrupter, PC1 12G3069 Upper Cover, S1 12G3107 Bracket 12G3108 Cover 12G3109 Shoulder Screw 12G3110 Plate Spring 12G3111 Plate Spring 12G2931...
Page 414
4023-001 Assembly 28: Finisher Paper Transport (B) 7-82 Parts Catalog...
4023-001 Assembly 29: Finisher Paper Aligning Part Units Description Number 29-1 12G3168 PWB-Motor, Staple Paddle M6 12G3169 Shaft 12G3170 Bracket 12G3171 Gear 41t 12G3172 Gear 25/26t 12G3157 Gear 24t 12G3173 Gear 18/27t 12G3174 12G3175 12G3176 Clutch Spring 12G3177 Photo Switch, Top Position PC12 12G3178 Tension Spring 12G3179...
Page 420
4023-001 Assembly 29 (cont.): Finisher Paper Aligning 7-88 Parts Catalog...
Page 421
4023-001 Assembly 29 (cont.): Finishing Paper Aligning Part Units Description Number 29-34 12G3196 Spiral Roller 12G3197 Frame 12G2971 Bushing 12G3198 Motor, Aligning M4 12G3199 Cushion 12G3200 Pulley 72t 12G3201 Spiral Roller 12G3202 Stopper 12G3203 Timing Belt 12G3204 Rail 12G3205 Neutralizing Brush 12G3065 PW Board-F, PWB-F 12G3082...
Page 422
4023-001 Assembly 29 (cont.): Finisher Paper Aligning 7-90 Parts Catalog...
Page 423
4023-001 Assembly 29 (cont.): Finishing Paper Aligning Part Units Description Number 29-A Parts Packet 1, PN 12G3400 Parts Packet 3, PN 12G3402 Parts Packet 4, PN 12G3403 Parts Packet 6, PN 12G3405 Parts Packet 7, PN 12G3406 Parts Packet 9, PN 12G3408 7-91 Parts Catalog...
Page 427
4023-001 Assembly 30 (cont.): Finisher Assistance Tray Part Units Description Number 30-A Parts Packet 1, PN 12G3400 Parts Packet 3, PN 12G3402 Parts Packet 5, PN 12G3404 Parts Packet 6, PN 12G3405 Parts Packet 7, PN 12G3406 7-95 Parts Catalog...
Page 428
4023-001 Assembly 31: Finisher Elevator Tray 7-96 Parts Catalog...
4023-001 Assembly 31: Finisher Elevator Tray Part Units Description Number 31-1 12G3250 Tray 12G3251 Shaft 12G3252 Pulley 12G2971 Bushing 12G3253 Bracket 12G3254 Ball Bearing 12G3255 Gear 35/75t 12G3256 Reinforce Plate 12G3257 Gear 60t 12G3258 Gear 28/42t 12G3259 Timing Belt 12G3260 Bracket 12G3261 PWB-Motor, Elevator M9...
Page 430
4023-001 Assembly 31 (cont.): Finisher Elevator Tray 7-98 Parts Catalog...
Page 431
4023-001 Assembly 31 (cont.): Finisher Elevator Tray Part Units Description Number 31-34 12G3281 Bracket 12G3282 Bracket 12G3283 Lever 12G2102 Stopper Parts Packet 1, PN 12G3400 Parts Packet 3, PN 12G3402 Parts Packet 6, PN 12G3405 Parts Packet 7, PN 12G3406 7-99 Parts Catalog...
Page 432
4023-001 Assembly 32: Finisher Punch Unit 7-100 Parts Catalog...
4023-001 Assembly 35: Finisher/Mailbox Horizontal Transfer (B) Part Units Description Number 35-1 12G2993 Plate Spring 12G2994 Roll 12G2995 Washer 12G2996 Pulley 17t 12G2997 Clutch 12G2971 Bushing 12G2998 Ground Plate 12G2119 Screw 12G3000 Timing Belt 12G3001 Timing Belt 12G3002 Timing Belt 12G3003 Harness 12G3004...
Page 442
4023-001 Assembly 35 (cont.): Finisher/Mailbox Horizontal Transfer (B) 7-110 Parts Catalog...
Page 449
4023-001 Assembly 37 (cont.): Mailbox Frames Part Units Description Number 37-A Parts Packet 1, PN 12G3400 Parts Packet 2, PN 12G3401 Parts Packet 3, PN 12G3402 Parts Packet 7, PN 12G3406 Parts Packet 9, PN 12G3408 Parts Packet 10, PN 12G3409 7-117 Parts Catalog...
Page 450
4023-001 Assembly 38: Mailbox Paper Transport (A) 7-118 Parts Catalog...
4023-001 Assembly 38: Mailbox Paper Transport (A) Part Units Description Number 38-1 12G2883 Bracket 12G2884 Guide Plate 12G2885 Cushion 12G2920 Gear 17 T 12G2886 Gear 37 T 12G2887 Gear 18 T 12G2888 Gear 20 T 12G2971 Bushing 12G2889 Axle Plate 12G2890 Tension Spring 12G2891...
Page 452
4023-001 Assembly 38 (cont.): Mailbox Paper Transport (A) 7-120 Parts Catalog...
Page 453
4023-001 Assembly 38 (cont.): Mailbox Paper Transport (A) Part Units Description Number 38-A Parts Packet 1, PN 12G3400 Parts Packet 2, PN 12G3401 Parts Packet 3, PN 12G3402 Parts Packet 7, PN 12G3406 Parts Packet 10, PN 12G3409 7-121 Parts Catalog...
Page 454
4023-001 Assembly 39: Mailbox Paper Transport (B) 7-122 Parts Catalog...
4023-001 Assembly 44: Optional Features Part Units Description Number 99A0421 Ethernet Card 99A0420 Token-Ring Card 12G3422 Transfer MMKit 12G3421 Fuser 110V MMKit 12G3420 Fuser 220V MMKit 99A0459 Hard Disk 11G0610 Cable, Hard Disk 99A0422 Ethernet 10BaseT and 10Base2 99A0467 Parallel Port Adapter 99A0424 Infrared Adapter 99A0545...
Page 467
4023-001 Index CPM (power supply safety) switch and PWB-L removal 4–45 abbreviations 1–3 adjustments 4–4 finisher 4–5 default settings 3–26 punch hole position 4–5 diagnostic aids 3–1 solenoids and sensors 4–6 diagnostic information 2–1 solenoids and sensors adjustment diagnostics mode 3–1 sensor LED output 4–8...
Page 468
4023-001 duplex unit option 1–41 finisher service checks 2–53 cross-sectional view 1–42 elevator tray 2–53 paper take-up mechanism 1–43 paper aligning 2–54 parts identification 1–41 paper holding tray drive 2–56 switchback mechanism 1–42 power 2–53 duplex unit removal 4–68 shift plate drive 2–54 duplex unit removal procedures 4–68...
Page 469
4023-001 500-sheet cassette (tray 2 and 3) imaging cartridge 1–28 vertical transport roller/rolls input source print tests 3–4 cleaning 4–18 input tray feed test 3–12 fuser (abnormal temperature) service check (923) 2–34 fuser (temperature low) service check LCC sensor tests 3–16 (920/922) 2–35...
Page 470
4023-001 feed roll and separator roll 4–80 feed roll, separator roll and torque network interface card (NIC) 5–11 limiter assembly 4–79 new imaging cartridge detection 1–39 paper take-up roll cleaning 4–80 no power service check (923) 2–34 paper take-up rolls 4–73 paper take-up unit 4–71...
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4023-001 printer parts 5–2 synchronizing roller removal 4–25 printer removal procedures 4–14 synchronizing roller sensor agitating motor (M10) 4–50 (PC2) 4–23 bottle cover sensor (PC10) 4–49 toner detecting read switch cooling fan motor (M3) and I/C (S4) 4–55 filter 4–26 transport motor (M2) 4–52 CPM (power supply safety) switch...
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4023-001 printhead unit 1–28 toner feed service check 2–35 printhead unit assembly (PH) tools 1–1 removal 4–40 transport motor (M2) removal 4–52 printing process flow 1–10 tray 1 paper near empty sensor (PC5) removal 4–57 paper size detecting board quick disk test 3–19 removal 4–48...
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4023-001 tray 3 12G2001 7–3 control board (PWB-A2) removal 4– 12G2002 7–3 12G2003 7–3 paper empty sensor (PC22) 12G2004 7–3 removal 4–64 12G2005 7–3 paper lifting springs replacement 4– 12G2006 7–3 12G2007 7–3 paper near empty sensor (PC25) 12G2008 7–3 removal 4–65 12G2009...
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