Solving Printer Problems - HP Xw8400 - Workstation - 4 GB RAM Technical Reference Manual

Table 5-8 Audio problems (continued)
Problem
Noise or no sound comes out of the
speakers or headphones.
NOTE: If you set digital as the Output Mode, the internal speaker and external analog speakers will no longer output audio until
you switch back to an auto-sense or analog mode.
If you set analog as the Output Mode, external digital speakers will not function until you change the output mode back to an
auto-sense or digital mode.
Sound cuts in and out.
Workstation appears to be locked
up while recording audio.

Solving printer problems

Table 5-9 Printer problems
Problem
Printer does not print.
ENWW
Cause
Digital CD audio is
not enabled.
Headphones or devices
connected to the line-out
connector mute the internal
speaker.
Volume is muted.
Computer is in mode.
Processor resources are being
used by other open
applications.
The hard disk might be full.
Cause
Printer is not turned on and
online.
The correct printer driver for
the application are not
installed.
Solution
Enable digital CD audio:
1. From the Control Panel, select System.
2. On the Hardware tab, click Device Manager.
3. Right-click the CD/DVD device and select
Properties.
4. On the Properties tab, be sure Enable digital CD
audio for this CD-ROM device is selected.
Turn on and use headphones or external speakers, if
connected, or disconnect headphones or external
speakers.
1. From the Control Panel program, click Sound,
Speech and Audio Devices, and then click Sounds
and Audio Devices.
2. Clear the Mute check box.
Press the power button to resume from mode.
1. If using digital speakers that have a stereo jack and
want the system to auto-switch to digital, use a stereo-
to-mono adapter to properly engage the auto-sense
feature or use the multimedia device properties
to manually switch the audio signal from analog to
digital.
2. If the headphones have a mono jack, use the
multimedia device properties to switch the system to
analog out.
Shut down all open processor-intensive applications.
1. Before recording, be sure there is enough free space
on the hard disk.
2. Try recording the audio file in a compressed format.
Solution
Turn the printer on and be sure it is online.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
Troubleshooting scenarios and solutions 117