Figure 3-7 Diagnostics Prompt Dialog; Figure 3-8 Output Of The Rgs Diagnostics Tool - HP Xw460c - ProLiant - Blade Workstation User Manual

6. Next, the Sender installer will run the rgdiag.exe diagnostics tool. If the tool detects a problem, the
dialog shown in Figure 3-6 is displayed. This dialog allows you to run rgdiag.exe directly—refer to the
Section "Using the RGS Diagnostics Tool on
Figure 3-6 Diagnostics prompt dialog
7. You will be prompted to restart your computer after the Sender installation is complete. Select yes when
asked to restart the system.
Using the RGS Diagnostics Tool on Windows
After completion of a normal installation of the Windows Sender, the RGS Diagnostics Tool (rgdiag.exe)
automatically runs to detect potential issues (such as Windows firewall settings, Guest Account security policies,
RDP interoperability, and Easy Login settings) that might prevent a remote connection. If the tool detects a
problem, the dialog of Figure 3-6 is displayed, allowing you to run the tool manually. Figure 3-7 shows the output
generated by the tool.
Figure 3-7 Output of the RGS Diagnostics Tool
The Test Name left panel shows the list of tests that have been run. Selecting a test with the mouse will display
additional information in the Results right panel. The Rerun Tests button on the bottom left reruns all tests. The
example window shows that all tests have passed with the exception of the Multiple Sessions test. To determine
Windows" for information about using this tool.
Installing RGS 54