Rgs Error Messages; Receiver Error Messages - HP Xw460c - ProLiant - Blade Workstation User Manual

13 RGS error messages

This chapter lists the error messages reported by the RGS Receiver, and describes potential reasons for the error
messages.

13-1 Receiver error messages

The following table lists the errors that are reported by the RGS Receiver on the Local Computer.
Error
Connection lost!
Unable to connect to
Sender!
Authentication failed!
Description
The RGS Sender has closed the connection. Possible reasons include:
1. The Sender may have explicitly disconnected your connection.
For example a user may have selected disconnect all
connections from the Sender icon or Sender GUI or the user
may have logged off.
2. Another user has connected to the Sender using the same
username and password.
3. If you connected to a desktop that was not logged in and
another user logged in your connection will be disconnected.
4. If you were connected to a logged in desktop and the logged
in user disconnects your connection will be disconnected too.
5. The network may have been disconnected, closed, or
temporarily disrupted.
6. The Sender service/daemon may have been stopped, re-
started, or killed.
7. The Sender system may have been stopped/shutdown, or re-
started.
8. If connecting to a Linux computer, the X Server may have been
stopped or re-started.
9. The Sender or X Server may have experienced a failure.
If this error is reported, refer to Chapter 4,
for a list of possible causes.
The RGS Sender has refused to allow a connection. Possible reasons
include the following:
The authentication credentials that you entered, such as domain
1
name, user name and password, are not valid or recognized by the
Sender system.
The Sender's authentication is not configured appropriately. Please
2
consult the User's manual and README.txt for the latest directions
and issues with respect to configuring authentication.
"Pre-connection checklist,"
RGS error messages 180