Troubleshooting And Configuration Faq - Linksys SPA1001 Administrator User Manual

Troubleshooting and Configuration FAQ

Figure 1-17 Linksys ATA Caller ID Delivery Architecture
a) Bellcore/ETSI Onhook Post-Ring FSK
b) ETSI Onhook Post-Ring DTMF
c) ETSI Onhook Pre-Ring FSK/DTMF
d) Bellcore Onhook FSK w/o Ring
e) ETSI Onhook FSK w/o Ring
f) Bellcore/ETSI Offhook FSK
Troubleshooting and Configuration FAQ
This section provides solutions to problems that may occur during the installation and
operation of the Linksys ATA. If you can't find an answer here, check the Linksys web-
site at www.linksys.com.
1. I want to use a different computer to access the administration web server. I entered http://ipaddress,
but this address did not work.
Use the Interactive Voice Response Menu to find out the Linksys ATA Internet IP address. Follow these
steps:
A. Use a telephone connected to the Phone 1 port of the Linksys ATA.
B. Press **** (in other words, press the star key four times).
C. Wait until you hear "Linksys configuration menu. Please enter the option followed by the # (pound)
D. Press 110#.
E. You hear the IP address assigned to the Linksys ATA Internet (external) interface. Write it down.
F. Press 7932#.
G. Press 1 to enable WAN access to the administration web server.
H. Open the web browser on a networked computer.
I. Enter http://(Internet IP address of the Linksys ATA).
2. I'm trying to access the Linksys ATA administration web server, but I do not see the login screen.
Instead, I see a screen saying, "404 Forbidden."
If you are using Windows Explorer, perform the following steps until you see the administration web
server login screen (Netscape Navigator requires similar steps):
A. Click File. Make sure Work Offline is NOT checked.
Linksys ATA Administrator Guide
3-18
First
Ring
First
Ring
Polarity CAS
Reversal (DTAS)
OSI
Polarity CAS
Reversal (DTAS)
CAS
(DTAS)
key or hang up to exit."
FSK
DTMF
DTMF/ First
FSK Ring
FSK
FSK
Wait For
FSK
ACK
Chapter 3 Configuring Linksys ATAs
Document Version 3.1