Appendix A: Troubleshooting - Linksys WUSB54GC User Manual

Compact Wireless-G USB Adapter

Appendix A: Troubleshooting

This appendix provides solutions to problems usually encountered during the installation and operation of the
Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys
website at www.linksys.com/international.
Common Problems and Solutions
1. My computer does not recognize the Adapter.
• Make sure that the USB Adapter is properly inserted into the USB port.
• Also, make sure that the USB Controller is enabled in the BIOS. Check with your motherboard User Guide
for more information.
2. The Adapter does not work properly.
• Reinsert the Adapter into the notebook or desktop's USB port.
For Windows 98SE or Me, right-click on My Computer, and select Properties. Select the Device Manager
tab, and click on the Network Adapter. You will find the Compact Wireless-G USB Adapter if it is installed
successfully. If you see a yellow exclamation mark, the resources may be conflicting and you must follow the
steps below:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
3. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
• Make sure that the notebook or desktop is powered on.
• Make sure that the Adapter is configured with the same SSID and security settings as the other
computers in the Infrastructure configuration.
Appendix A: Troubleshooting
Common Problems and Solutions
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