Konica Minolta magicolor 2590MF Service Manual
  1. Manuals
  2. Brands
  3. Konica Minolta Manuals
  4. All in One Printer
  5. Magicolor 2590 MF
  6. Service manual

Konica Minolta magicolor 2590MF Service Manual

Hide thumbs Also See for magicolor 2590MF:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
Table of Contents

Advertisement

Quick Links

Download this manual
SERVICE MANUAL
magicolor 2590MF
FIELD SERVICE
2007.08
2007.08
Ver. 1.0
Ver. 1.0

Advertisement

Table of Contents
loading

Related Manuals for Konica Minolta magicolor 2590MF

Summary of Contents for Konica Minolta magicolor 2590MF

  • Page 1 SERVICE MANUAL FIELD SERVICE magicolor 2590MF 2007.08 2007.08 Ver. 1.0 Ver. 1.0...

  • Page 2: Table Of Contents

    WARNING INDICATIONS ON THE MACHINE ............S-18 MEASURES TO TAKE IN CASE OF AN ACCIDENT ............S-20 Composition of the service manual ................. C-1 Notation of the service manual ..................C-2 magicolor 2590MF Main body General ........................... 1 Maintenance ........................7 Adjustment/Setting......................81 Troubleshooting......................
  • Page 3 Blank Page...

  • Page 4: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 5: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 11 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.
  • Page 13 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS [4] Laser Safety • This is a digital machine certified as a class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 16 SAFETY AND IMPORTANT WARNING ITEMS the U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class I Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 17 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden VARO! • Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen. LOUKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen Käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle. Puolijohdelaser Laserdiodin suurin teho 10 mW...
  • Page 18 SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety labels is attached to the outside of the machine as shown below. COMPLIES WITH 21 CFR 1040.10 AND 1040.11 EXCEPT FOR DEVIATIONS PURSUANT TO LASER NOTICE NO.50, DATED JULY 26, 2001. or/and 4139P0E501DA S-15...
  • Page 19 SAFETY AND IMPORTANT WARNING ITEMS Laser Caution Label • A laser caution label is attached to the inside of the machine as shown below. 4139P0E503DA S-16...
  • Page 20 SAFETY AND IMPORTANT WARNING ITEMS Precautions For Handling The Laser Equipment • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the copier OFF.

  • Page 21: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High temperature High voltage 4139P0E504DA...
  • Page 22 SAFETY AND IMPORTANT WARNING ITEMS High voltage 4139P0E505DA CAUTION: • You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our Service Office.

  • Page 23: Measures To Take In Case Of An Accident

    MEASURES TO TAKE IN CASE OF AN ACCIDENT MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.

  • Page 24: Composition Of The Service Manual

    Composition of the service manual This service manual consists of Theory of Operation section and Field Service section to explain the main machine and its corresponding options. Theory of Operation section gives, as information for the CE to get a full understanding of the product, a rough outline of the object and role of each function, the relationship between the electrical system and the mechanical system, and the timing of operation of each part.

  • Page 25: Notation Of The Service Manual

    Notation of the service manual A. Product name In this manual, each of the products is described as follows: (1) IC board: Standard printer (2) magicolor 2590MF: Main body (3) Microsoft Windows 98: Windows 98 Microsoft Windows Me: Windows Me Microsoft Windows NT 4.0:...
  • Page 26 SERVICE MANUAL FIELD SERVICE magicolor 2590MF Main body 2007.08 Ver. 1.0...
  • Page 27 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

  • Page 28: Magicolor 2590Mf Main Body

    Field Service Ver. 1.0 Aug. 2007 CONTENTS magicolor 2590MF Main body General System configuration....................1 Product specifications ..................... 2 Fax specifications ....................5 Maintenance Periodic check ......................7 Maintenance parts ....................7 3.1.1 Replacement parts..................7 3.1.2 Cleaning parts....................8 Concept of parts life....................
  • Page 29 Field Service Ver. 1.0 Aug. 2007 5.3.5 Paper feed cover..................33 5.3.6 Front cover ....................33 5.3.7 Original glass unit ..................34 5.3.8 Operation board (OPB)................35 5.3.9 Operation key board (OKB) ................ 37 5.3.10 USB board (USB) ..................38 5.3.11 Image processing board (IPB) ..............
  • Page 30 Field Service Ver. 1.0 Aug. 2007 Adjustment/Setting How to use the adjustment section ............... 81 Description of the control panel................82 Control panel display ..................82 7.1.1 Main screen ....................82 7.1.2 Toner supply screen ..................82 Menu mode ......................83 Menu mode function tree ..................
  • Page 31 Field Service Ver. 1.0 Aug. 2007 8.6.3 HEADER..................... 92 RX SETTING ...................... 93 8.7.1 MEMORY RX MODE .................. 93 8.7.2 NO. of RINGS ..................... 93 8.7.3 REDUCTION RX ..................93 8.7.4 RX PRINT ....................97 8.7.5 RX MODE ....................98 8.7.6 FOOTER .....................
  • Page 32 Field Service Ver. 1.0 Aug. 2007 8.13.4 SMTP PORT NO..................105 8.13.5 SMTP TIMEOUT ..................105 8.13.6 TEXT INSERT................... 106 8.13.7 DEFAULT SUBJECT ................. 106 8.14 SCANNER SETTING..................106 8.14.1 RESOLUTION................... 106 8.14.2 IMAGE FORMAT..................106 8.14.3 CODING METHOD ................... 106 User service mode ....................
  • Page 33 Field Service Ver. 1.0 Aug. 2007 10.4.3 B/W PRINT ....................114 10.4.4 COLOR PRINT ..................114 10.4.5 FAX PRINT ....................114 10.4.6 TOTAL SCAN .................... 114 10.5 TX/RX RESULT ....................114 10.6 PRINT REPORT....................115 10.6.1 TX RESULT REPORT................115 10.6.2 RX RESULT REPORT ................
  • Page 34 Field Service Ver. 1.0 Aug. 2007 11.4.4 CCD SUB ZOOM ..................129 11.4.5 CCD MAIN REGIST .................. 130 11.4.6 CCD SUB REGIST ................... 131 11.4.7 ADF SUB ZOOM..................132 11.4.8 ADF MAIN REGIST .................. 132 11.4.9 ADF SUB REGIST ..................133 11.4.10 DMAX......................
  • Page 35 Field Service Ver. 1.0 Aug. 2007 11.9.1 SERVICE DATA LIST ................140 11.9.2 ERROR CODE LIST ................. 143 11.9.3 T.30 PROTOCOL LIST................144 11.10 FIXED ZOOM CHANGE................... 146 11.11 FACTORY TEST....................146 11.12 CLEAR DATA....................147 11.12.1 SRAM CLEAR ..................147 11.12.2 MEMORY CLEAR..................
  • Page 36 Field Service Ver. 1.0 Aug. 2007 12.3.24 SOFT SWITCH: #24 ................. 194 12.3.25 SOFT SWITCH: #25 ................. 194 12.3.26 SOFT SWITCH: #26 ................. 195 12.3.27 SOFT SWITCH: #27 ................. 196 12.3.28 SOFT SWITCH: #28 ................. 197 12.3.29 SOFT SWITCH: #29 ................. 198 12.3.30 SOFT SWITCH: #30 .................
  • Page 37 Field Service Ver. 1.0 Aug. 2007 12.3.61 SOFT SWITCH: #59 (Part 3) ..............219 12.3.62 SOFT SWITCH: #60 ................. 220 12.3.63 SOFT SWITCH: #61 ................. 220 12.3.64 SOFT SWITCH: #62 ................. 221 12.3.65 SOFT SWITCH: #63 ................. 221 12.3.66 SOFT SWITCH: #64 ................. 222 Fax Protocols ......................
  • Page 38 Field Service Ver. 1.0 Aug. 2007 15.4.9 15H: Cleaning blade pressure/retraction failure ........247 15.4.10 16H: Transfer belt rotation failure .............. 247 15.4.11 17H: Rack rotation failure................248 15.4.12 18H: Heating roller warm-up failure ............248 15.4.13 19H: Abnormally low heating roller temperature ........248 15.4.14 1AH: Abnormally high heating roller temperature ........
  • Page 39 Field Service Ver. 1.0 Aug. 2007 17.2.14 Foggy background ..................269 17.2.15 Poor color reproduction................270 17.2.16 Void areas, white spots ................271 17.2.17 Colored spots.................... 272 17.2.18 Blurred image ................... 273 17.2.19 Blank copy, black copy ................274 17.2.20 Incorrect color image registration ............. 275 17.2.21 Poor fusing performance, offset..............

  • Page 40: Lower Feeder Unit

    Field Service Ver. 1.0 Aug. 2007 1. System configuration General System configuration Machine front view 4139T2E562AA magicolor 2590MF Lower feeder unit Duplex option Dust cover * *: Standard for U.S.A and Europe...

  • Page 41: Product Specifications

    2. Product specifications Field Service Ver. 1.0 Aug. 2007 Product specifications A. Type Type Desktop Printing system Semiconductor laser and electrostatic image transfer to plain paper Exposure system 2 laser diodes and polygon mirror PC drum type OPC (organic photo conductor) Photoconductor Blade cleaning system cleaning...
  • Page 42 Field Service Ver. 1.0 Aug. 2007 2. Product specifications B. Functions Average: 45 seconds (100 V area) Warm-up time Average: 49 seconds (200 - 240 V area) (at ambient temperature of 23 °C/73.4 °F and rated source voltage) Plain paper 126.78 mm/second System speed Thick stock...
  • Page 43 2. Product specifications Field Service Ver. 1.0 Aug. 2007 E. Machine specifications Voltage: AC 110 V to 127V -10% +6% (AC 120 V ± 10% only US/Canada) AC 220 to 240 V ±10% Power requirements Frequency: 50 to 60 Hz ± 3 Hz Max power consumption 1,100 W or less 528 (W) x 475 (D) x 531 (H) mm...

  • Page 44: Fax Specifications

    Field Service Ver. 1.0 Aug. 2007 2. Product specifications Fax specifications Standard (203 dpi x 98 dpi) Resolution Fine (203 dpi x 196 dpi) Super fine (203 dpi x 392 dpi) Standard/Fine/Super fine Halftone level Half tone standard/Half tone fine/Half tone super fine Receive Supported Automatic reduction...
  • Page 45 2. Product specifications Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 46: Maintenance

    Field Service Ver. 1.0 Aug. 2007 3. Periodic check Maintenance Periodic check Maintenance parts • To ensure that the machine produces good prints and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. •...

  • Page 47: Cleaning Parts

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 B. Parts to be replaced by service engineers (FRUs) Classifi- Ref. Part name Replacement cycle cation ntity Page about 36,800 Standard print pages about 135,000 Continuous print pages Mono- chrome about 45,000 Image Transfer belt unit 1P/J...

  • Page 48: Concept Of Parts Life

    Field Service Ver. 1.0 Aug. 2007 3. Periodic check Concept of parts life Max. printed Description Life Value pages/image The period of time during which the main motor is Drum cartridge 4,500 prints — energized is counted. Fusing unit The number of printed pages is counted. 120,000 prints —...

  • Page 49: Maintenance Procedure

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 Maintenance procedure NOTE • The alcohol referred to in the following procedures is isopropyl alcohol. 3.3.1 Paper feed roller A. Cleaning procedure 1. Pull the lever [1] and swing open the IR unit [2].
  • Page 50 Field Service Ver. 1.0 Aug. 2007 3. Periodic check 4. Using a cleaning pad dampened with alcohol, wipe the pick-up roller [1] clean of dirt. 4139F2C516DA B. Removal procedure 1. Open the top cover. See P.31 2. Remove the drum cartridge. See P.16 NOTE •...

  • Page 51: Ph Window

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 3. Remove the paper feed roller [1]. 4139F2C517DA 3.3.2 PH window A. Cleaning procedure 1. Pull the lever [1] and swing open the IR unit [2]. NOTE • Note that the IR unit cannot be swung up with the Auto Document Feeder Unit in its raised position 4139F2C514DA...

  • Page 52: Toner Cartridge (C/M/Y/K)

    Field Service Ver. 1.0 Aug. 2007 3. Periodic check 4. Using a cleaning pad dampened with alcohol, wipe the PH window [1] clean of dirt. 4139F2C518DA 3.3.3 Toner cartridge (C/M/Y/K) A. Removal procedure 1. Check the color of the toner cartridge to be replaced on the control panel. 2.
  • Page 53 3. Periodic check Field Service Ver. 1.0 Aug. 2007 5. Hold onto the handle [1] of the toner cartridge, pull it and remove the toner cartridge [2]. 4139F2C520DA B. Reinstallation procedure NOTE • Do not let the toner cartridge stand upright or keep it in that upright position.
  • Page 54 Field Service Ver. 1.0 Aug. 2007 3. Periodic check 3. Remove the protective cover [1]. 4139fs2504c0 4. Aligning the shaft [1] on both sides of the toner cartridge with the rails in the machine, install the toner car- tridge [2]. 4139F2C521DA 5.

  • Page 55: Drum Cartridge

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 3.3.4 Drum cartridge A. Replacement procedure 1. Pull the lever [1] and swing open the IR unit [2]. NOTE • Note that the IR unit cannot be swung up with the Auto Document Feeder Unit in its raised position 4139F2C514DA 2.

  • Page 56: Transfer Belt Unit

    Field Service Ver. 1.0 Aug. 2007 3. Periodic check 3.3.5 Transfer belt unit A. Replacement procedure 1. Pull the lever [1] and swing open the IR unit [2]. NOTE • Note that the IR unit cannot be swung up with the Auto Document Feeder Unit in its raised position 4139F2C514DA 2.

  • Page 57: 2Nd Transfer Roller

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 4. Remove two shoulder screws [1]. 5. Remove the transfer belt unit [2]. NOTE • When replacing the transfer belt unit, use care not to touch the sur- face of the belt. A scratchy or dirty belt could result in image problems.
  • Page 58 Field Service Ver. 1.0 Aug. 2007 3. Periodic check 4. Remove the 2nd transfer roller assy [3] as follows. While pushing the levers [2] of the holders [1] located on both sides, pull the holders [1] to the front. NOTE •...

  • Page 59: Fusing Unit

    3. Periodic check Field Service Ver. 1.0 Aug. 2007 3.3.7 Fusing unit NOTE • Before replacing the fusing unit, ensure that it has had time to cool down. 1. Remove the rear cover. See P.31 2. Remove the left cover. See P.32 3.
  • Page 60 Field Service Ver. 1.0 Aug. 2007 3. Periodic check 8. Remove the screw [1]. 9. Remove the two saddles [2] and dis- connect two connectors [3]. Then, remove the DC power supply 2 pro- tective cover [4]. 4139F2C533DA 10. Remove the screw [1]. 11.
  • Page 61 3. Periodic check Field Service Ver. 1.0 Aug. 2007 13. Remove three screws [1] and the NCU board [2]. Then, remove the protection film [3]. NOTE • Make sure to reinstall the protection film. 4139F2C661DA 14. Disconnect two connectors (MPJ2, MPJ3) [1] from the image processing board.
  • Page 62 Field Service Ver. 1.0 Aug. 2007 3. Periodic check 16. Remove two screws [1] and remove the left guide assy [2]. 4139F2C538DA CAUTION • When the left guide assy is mounted after the fusing unit has been installed, make sure that the harness of the fusing unit is placed under the left guide assy.
  • Page 63 3. Periodic check Field Service Ver. 1.0 Aug. 2007 19. Remove two screws [1] and remove the holder [2]. 4139F2C532DA 20. Remove two screws [1] and remove the fusing unit [2]. 21. To reinstall, reverse the order of removal. CAUTION •...

  • Page 64: Firmware Upgrade

    Field Service Ver. 1.0 Aug. 2007 4. Firmware upgrade Firmware upgrade Controller firmware upgrading 4.1.1 Preparations for firmware upgrading NOTE • Make sure that the scanner driver has been installed in the PC. • Before updating the firmware, print Configuration Page to confirm the current Controller Firmware Version.
  • Page 65 4. Firmware upgrade Field Service Ver. 1.0 Aug. 2007 8. Firmware updating starts. ERASE FLASH ROM FIRMWARE UPDATE 4139F2E654DB 9. When [Transfer Successfully!] message appears on the screen, click [OK] to close the execution tool. 4139F2E680DA 10. Confirm that [FIRMWARE UPDATE OK] message has been displayed, and turn OFF/ ON the machine's main switch.

  • Page 66: Nic Firmware Upgrading

    Field Service Ver. 1.0 Aug. 2007 4. Firmware upgrade NIC firmware upgrading 4.2.1 Preparations for firmware upgrading NOTE • Make sure that the machine's network is correctly connected to the PC. • Before updating the firmware, print Configuration Page to confirm the current NIC Firmware Version.
  • Page 67 4. Firmware upgrade Field Service Ver. 1.0 Aug. 2007 8. When [Transfer Successfully!] message appears on the screen, click [OK] to close the execution tool. 4139F2E680DA 9. Confirm that [FIRMWARE UPDATE OK] message has been displayed, and turn OFF/ ON the machine's main switch. FIRMWARE UPDATE OK MACHINE POWER OFF/ON 4139F2E656DB...

  • Page 68: Other

    Field Service Ver. 1.0 Aug. 2007 5. Other Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 69: Disassembly/Assembly List (Other Parts)

    5. Other Field Service Ver. 1.0 Aug. 2007 Disassembly/assembly list (other parts) Section Part name Ref.Page Top cover P.31 Rear cover P.31 Left cover P.32 Exterior parts Right cover P.32 Paper feed cover P.33 Front cover P.33 Original glass unit P.34 Operation board P.35...

  • Page 70: Disassembly/Assembly Procedure

    Field Service Ver. 1.0 Aug. 2007 5. Other Disassembly/Assembly procedure 5.3.1 Top cover 1. Open the IR unit. 2. Pull the lever and swing open the upper cover [1]. NOTE • Use care not to touch the transfer belt [2]. 4139F2C515DA 5.3.2 Rear cover...

  • Page 71: Left Cover

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.3 Left cover 1. Open the IR unit. 2. Remove the rear cover. See P.31 3. Open the top cover. See P.31 4. Remove four screws [1]. 5. Remove the tab [2] and the left cover [3].

  • Page 72: Paper Feed Cover

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.5 Paper feed cover 1. Open the paper feed cover [2]. 2. Push in the right and left holders [1] and remove the paper feed cover [2]. 4139F2C612DA 5.3.6 Front cover 1. Open the IR unit. 2.

  • Page 73: Original Glass Unit

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.7 Original glass unit 1. Remove the Auto Document Feeder Unit. See P.8 of the Auto Document Feeder Unit service manual. 2. Open the IR unit. NOTE • If the IR unit is to be opened with the Auto Document Feeder Unit removed, do that while pushing the portion [1].

  • Page 74: Operation Board (Opb)

    Field Service Ver. 1.0 Aug. 2007 5. Other 6. Open the IR unit. 7. Remove two screws [1], IR unit left cover [2], and IR unit right cover [3]. NOTE • To unhook the tab, insert your fin- ger into the hole below the hinge and try to push the cover outward.
  • Page 75 5. Other Field Service Ver. 1.0 Aug. 2007 3. Remove three screws [1]. 4. Disconnect two connectors [2] and remove the ground wire [3]. Then, remove the control panel [4]. 4139F2C663DA 5. Disconnect the connector [1]. 6. Remove seven screws [2], two brackets [3], and the operation board [4].

  • Page 76: Operation Key Board (Okb)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.9 Operation key board (OKB) 1. Open the IR unit. 2. Remove the three caps [1]. 4139F2C613DA 3. Remove three screws [1]. 4. Disconnect two connectors [2] and remove the ground wire [3]. Then, remove the control panel [4].

  • Page 77: Usb Board (Usb)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.10 USB board (USB) 1. Remove the right cover. See P.32 2. Remove two screws [1] and discon- nect the connector [2]. Then, remove the USB board assy [3]. 4139F2C615DA 3. Remove two screws [1] and the USB board [2].

  • Page 78: Image Processing Board (Ipb)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.11 Image processing board (IPB) 1. Remove the rear cover. See P.31 2. Remove the left cover. See P.32 3. Remove eleven screws [1] and dis- connect the connector [2]. Then, remove the image processing board protective cover [3].
  • Page 79 5. Other Field Service Ver. 1.0 Aug. 2007 7. Remove four wire saddle [1] and dis- connect all connectors from the image processing board [2]. 4139F2C667DA 8. Remove seven screws [1]. 9. Disconnect the connector [2] from the printer control board and remove the image processing board [3].

  • Page 80: Printer Control Board (Prcb)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.12 Printer control board (PRCB) 1. Remove the rear cover. See P.31 2. Remove the screw [1] and the con- nector protective bracket [2]. 3. Disconnect all connectors and flat cables from the printer control board. 4139F2C549DA 4.

  • Page 81: Dc Power Supply 1 (Dcpu1)

    5. Other Field Service Ver. 1.0 Aug. 2007 NOTE • When mounting parameter chip (PJ24), align the notches (indicated by “A” in the illustration). 4138fs2544c0 5.3.13 DC power supply 1 (DCPU1) 1. Remove the printer control board. See P.41 2. Remove the image processing board. See P.39 3.
  • Page 82 Field Service Ver. 1.0 Aug. 2007 5. Other 6. Remove nine screws [1] and pull the DC power supply1 assy [2] toward you. NOTE • Do not pull the power unit assy hard, as a number of harnesses are connected to it. 4139F2C559DA 7.

  • Page 83: Dc Power Supply 2 (Dcpu2)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.14 DC power supply 2 (DCPU2) 1. Remove the left cover. See P.32 2. Remove the screw [1]. 3. Remove two saddles [2] and discon- nect two connectors [3]. Then, remove the DC power supply 2 assy [4].
  • Page 84 Field Service Ver. 1.0 Aug. 2007 5. Other 3. Remove four screws [1]. 4139F2C561DA 4. Disconnect two connectors [1] and remove the high voltage unit [2]. 4139F2C546DA Precautions for reinstallation of the high voltage unit • Make sure that the high voltage unit fits into the tab [1] at the location shown on the left.

  • Page 85: Waste Toner Near Full Detect Board/Led (Wtdtb/Led)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.16 Waste toner near full detect board/LED (WTDTB/LED) 1. Remove the high voltage unit. See P.44 2. Remove the screw [1], unhook the tab [2], and remove the wiring saddle [3]. Then, remove the shield [4]. NOTE •...

  • Page 86: Ncu Board

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.17 NCU board 1. Remove the rear cover. See P.31 2. Remove the left cover. See P.32 3. Remove eleven screws [1] and dis- connect the connector [2]. Then, remove the image processing board protective cover [3].

  • Page 87: Lan Board

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.18 LAN board 1. Remove the rear cover. See P.31 2. Remove the left cover. See P.32 3. Remove eleven screws [1] and dis- connect the connector [2]. Then, remove the image processing board protective cover [3].

  • Page 88: Scanner Unit

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.19 Scanner unit 1. Remove the original glass unit. See P.34 2. Remove the shaft [1] and belt [2]. 3. Disconnect the flat cable [3], and remove the scanner unit [4]. NOTE •...

  • Page 89: Ir Unit

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.20 IR unit 1. Remove the Auto Document Feeder Unit. See P.8 of the Auto Document Feeder Unit service manual. 2. Remove the rear cover. See P.31 3. Remove the right cover. See P.32 4.
  • Page 90 Field Service Ver. 1.0 Aug. 2007 5. Other 7. Disconnect two flat cables [1] and the connector [2] from the image pro- cessing board. 4139F2C591DA 8. Remove three wire saddle [1]. 9. Disconnect two connectors (MPJ1 and MPJ4) [2] from the image pro- cessing board.
  • Page 91 5. Other Field Service Ver. 1.0 Aug. 2007 12. Remove the left hinge C-clip [1] and right hinge C-clip [2] of the IR unit. 4139F2C587DA 13. Remove the stopper [1] and the IR unit [2]. 4139F2C617DA...

  • Page 92: Ph Unit

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.21 PH unit CAUTION • Do not replace the PH unit while the machine is turned ON. The laser beam that may be emitted can blind you. • Do not attempt to disassemble or adjust the PH unit. The laser beam that may be emitted can blind you.
  • Page 93 5. Other Field Service Ver. 1.0 Aug. 2007 8. Remove the speaker. See P.80 9. Remove nine screws [1] and the right frame [2]. 4139F2C563DA 10. Remove the screw [1], bracket [2], and the guide [3]. 4139F2C595DA 11. Remove the wiring saddle [1]. 12.
  • Page 94 Field Service Ver. 1.0 Aug. 2007 5. Other 13. Disconnect the connector (PJ20) [1] and the flat cable (PJ19) [2] from the printer control board. 4139F2C566DA 14. Disconnect the connector (P3) [1] from the image processing board. 4139F2C674DA 15. Press the rack release lever [1] and then rotate the rack [2] so that the toner cartridge [3] is moved to a position, at which the toner cartridge...
  • Page 95 5. Other Field Service Ver. 1.0 Aug. 2007 16. Hold onto the handle, pull it and remove the toner cartridge [1]. 17. Repeat steps 14 and 15 to remove all toner cartridges. 4139F2C569DA 18. Remove the drum cartridge. See P.16 NOTE •...
  • Page 96 Field Service Ver. 1.0 Aug. 2007 5. Other 20. Press the rack release lever and turn the rack so that the screw on the PH unit can be accessed through the hole in the machine frame. 21. Remove three screws [1] and the PH unit [2].

  • Page 97: Paper Feed Unit

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.22 Paper feed unit 1. Remove the rear cover. See P.31 2. Remove the right cover. See P.32 3. Remove the left cover. See P.32 4. Remove the high voltage unit and shield. See steps 1 to 2 of the removal procedure for “Tray1 paper pick-up solenoid (SD1)”...

  • Page 98: Main Motor (M1)

    Field Service Ver. 1.0 Aug. 2007 5. Other 10. Unhook two dowels [1] and remove the paper feed unit [2]. 4139F2C602DA 5.3.23 Main motor (M1) 1. Remove the IR unit. See P.50 2. Remove two screws [1] and the fix- ing base [2].

  • Page 99: Power Supply Cooling Fan Motor (Fm1)

    5. Other Field Service Ver. 1.0 Aug. 2007 4. Remove the speaker. See P.80 5. Remove nine screws [1] and the right frame [2]. 4139F2C563DA 6. Remove four screws [1], disconnect the connector [2], and remove the main motor [3]. 4139F2C578DA 5.3.24 Power supply cooling fan motor (FM1)
  • Page 100 Field Service Ver. 1.0 Aug. 2007 5. Other 3. Remove the screw [1] and the top right cover [2]. 4139F2C562DA 4. Remove the speaker. See P.80 5. Remove nine screws [1] and the right frame [2]. 4139F2C563DA 6. Disconnect the connector (PJ4) [1] from the printer control board.
  • Page 101 5. Other Field Service Ver. 1.0 Aug. 2007 7. Remove the screw [1], bracket [2], and guide [3]. 4139F2C595DA 8. Remove the wiring saddle [1]. 9. Remove the screw [2] and the har- ness cover [3]. 4139F2C565DA 10. Remove the tab [1] and the power supply cooling fan motor [2].

  • Page 102: Ventilation Fan Motor (Fm2)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.25 Ventilation fan motor (FM2) 1. Remove the IR unit. See P.50 2. Remove two screws [1] and the fix- ing base [2]. 4139F2C553DA 3. Remove the screw [1] and the top right cover [2].
  • Page 103 5. Other Field Service Ver. 1.0 Aug. 2007 6. Remove two screws [1] and the bracket [2]. 4139F2C574DA 7. Disconnect the connector [1] of the ventilation fan motor and remove the harness from the wiring saddle [2]. 4139F2C575DA 8. Remove five tabs [1] and the ventila- tion fan motor [2].

  • Page 104: Fusing Motor (M4)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.26 Fusing motor (M4) 1. Remove the IR unit. See P.50 2. Remove two screws [1] and the fix- ing base [2]. 4139F2C553DA 3. Remove the screw [1] and the top right cover [2]. 4139F2C562DA 4.

  • Page 105: Developing Motor (M3)

    5. Other Field Service Ver. 1.0 Aug. 2007 6. Remove two screws [1] and discon- nect the connector [2]. 7. Remove the harness from the wiring saddle [3] and remove the fusing motor [4]. 4139F2C577DA 5.3.27 Developing motor (M3) 1. Open the top cover. See P.31 2.

  • Page 106: Rack Motor (M2)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5. Remove four screws [1] and the rack drive assy [2]. 4139F2C593DA 6. Remove two screws [1], disconnect the connector [2], and remove the developing motor [3]. 4139F2C594DA 5.3.28 Rack motor (M2) 1.

  • Page 107: Scanner Motor (M5)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.29 Scanner motor (M5) 1. Remove the IR unit. See P.50 2. Remove the original glass unit. See P.34 3. Peel off the mylar [1]. 4139F2C632DA 4. Remove two screws [1] and the scanner motor assy [2].

  • Page 108: Ir Cooling Fan Motor (Fm3)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.30 IR cooling fan motor (FM3) 1. Remove the rear cover. See P.31 2. Remove two screws [1] and the IR cooling fan motor cover [2]. NOTE • When reinstalling the IR cooling fan motor assy, pass the harness through the guide.

  • Page 109: Tray1 Paper Pick-Up Solenoid (Sd1)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.31 Tray1 paper pick-up solenoid (SD1) 1. Remove the high voltage unit. See P.44 2. Remove the screw [1], unlock the tab [2], and remove the wiring saddle [3]. Then, remove the shield [4]. CAUTION •...

  • Page 110: Pressure/Retraction Solenoid /Cleaning Blade (Sd3)

    Field Service Ver. 1.0 Aug. 2007 5. Other 3. Disconnect the connector [1] and remove the screw [2]. Then, remove the registration roller solenoid [3]. 4139F2C582DA Precaution for reinstallation • Reinstall the solenoid so that the clearance between the gear of the registration roller clutch and flap- per falls within the specified range.
  • Page 111 5. Other Field Service Ver. 1.0 Aug. 2007 3. Remove the screw [1] and the top right cover [2]. 4139F2C562DA 4. Remove the speaker. See P.80 5. Remove nine screws [1] and the right frame [2]. 4139F2C563DA 6. Remove the screw [1] and discon- nect the connector [2].

  • Page 112: Pressure/Retraction Solenoid /2Nd Image Transfer (Sd4)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.34 Pressure/retraction solenoid /2nd image transfer (SD4) 1. Remove the power supply cooling fan motor. See P.60 2. Remove the tab [1] and the guide [2]. 4139F2C581DA 3. Disconnect the connector [1]. 4.

  • Page 113: Temperature/Humidity Sensor (Tem/Hums)

    5. Other Field Service Ver. 1.0 Aug. 2007 5.3.35 Temperature/humidity sensor (TEM/HUMS) 1. Remove the front cover. See P.33 2. Remove the C-clip [1]. 4139F2C621DA 3. Remove the tray 1 [1]. NOTE • Use care not to lose the two springs.

  • Page 114: Idc Sensor (Idc)

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.36 IDC sensor (IDC) 1. Remove the transfer belt unit. See P.17 2. Remove two screws [1] and the IDC sensor protective cover [2]. 4139F2C604DA 3. Disconnect the connector [1] and remove the IDC sensor [2]. 4139F2C603DA 5.3.37 Torque limiter...
  • Page 115 5. Other Field Service Ver. 1.0 Aug. 2007 B. Reinstallation procedure NOTE • There are five slots provided in the coupling gear [1] of the Paper Feed Clutch. These slots are for adjust- ing the position of the Feed Roller. When the torque limiter [2] is rein- stalled, it is necessary to adjust the position of the coupling gear [1]...

  • Page 116: Inlet Assy

    Field Service Ver. 1.0 Aug. 2007 5. Other 5.3.38 Inlet assy 1. Pull the lever [1] and swing open the IR unit [2]. NOTE • Note that the IR unit cannot be swung up with the Auto Document Feeder Unit in its raised position. 4139F2C514DA 2.
  • Page 117 5. Other Field Service Ver. 1.0 Aug. 2007 5. Remove the screw [1]. 6. Remove two saddles [2] and discon- nect two connectors [3]. Then, remove the DC power supply 2 pro- tective cover [4]. 4139F2C533DA 7. Remove the screw [1]. 8.
  • Page 118 Field Service Ver. 1.0 Aug. 2007 5. Other 10. Remove three screws [1] and the NCU board [2]. Then, remove the protection film [3]. NOTE • Make sure to reinstall the protection film. 4139F2C661DA 11. Disconnect two connectors (MPJ2, MPJ3) [1] from the image processing board.

  • Page 119: Speaker (Sp)

    5. Other Field Service Ver. 1.0 Aug. 2007 13. Remove the screw [1] and remove the bracket [2]. 14. Remove the screw [3] and the ground. 15. Remove the saddle [4]. Then, hold- ing down the tabs, remove the inlet assy.

  • Page 120: Adjustment/Setting

    Field Service Ver. 1.0 Aug. 2007 6. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.

  • Page 121: Description Of The Control Panel

    7. Description of the control panel Field Service Ver. 1.0 Aug. 2007 Description of the control panel Control panel display 7.1.1 Main screen 4139F3E506DA Name Description Document type Displays the type of the document currently set. Zoom ratio Displays the zoom ratio currently set. •...

  • Page 122: Menu Mode

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode Menu mode Menu mode function tree • The press of the Menu/Select key will display the menu of the following functions. • <*>: This function becomes available only when the optional tray2 is mounted on the machine.
  • Page 123 8. Menu mode Field Service Ver. 1.0 Aug. 2007 Ref. Menu Mode page RX SETTING 1 MEMORY RX MODE P.93 2 NO. of RINGS P.93 3 REDUCTION RX P.93 4 RX PRINT P.97 5 RX MODE P.98 6 FOOTER P.98 7 SELECT TRAY P.98 COMM.
  • Page 124 Field Service Ver. 1.0 Aug. 2007 8. Menu mode Ref. Menu Mode page E-MAIL SETTING 1 SENDER NAME P.105 2 E-MAIL ADDRESS P.105 3 SMTP SERVER P.105 4 SMTP PORT NO. P.105 5 SMTP TIMEOUT P.105 6 TEXT INSERT P.106 7 DEFAULT SUBJECT P.106 SCANNER SETTING...

  • Page 125: Machine Setting

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 MACHINE SETTING 8.2.1 AUTO PANEL RESET • Sets the period of time after which the initial screen reappears after the last print job is Function received or the last panel key is operated. •...

  • Page 126: Buzzer Volume

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode 8.2.6 BUZZER VOLUME Function • To set the volume of alarms and the beep sounded when a key is pressed. • The default setting is LOW. Setting/ procedure HIGH “LOW” 8.2.7 INITIAL MODE Function •...

  • Page 127: Calibration

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 8.2.11 CALIBRATION Function • Executes the image stabilization sequence. • To calibrate the engine when there are print image quality problems. • To calibrate the engine when the transfer belt unit and 2nd transfer roller are replaced with new ones.

  • Page 128: Paper Source Setup

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode PAPER SOURCE SETUP 8.3.1 TRAY1 PAPER Function • Sets the type and size of the paper loaded in tray1. • When the type and size of the paper loaded in tray1 have been changed •...

  • Page 129: Copy Setting

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 COPY SETTING 8.4.1 MODE Function • Sets the type of document used. • When the type of document has been changed • The default setting is MIX. “MIX” TEXT PHOTO Setting/ procedure MIX: Mix manual density TEXT: Text auto density, Text manual density...

  • Page 130: Paper Priority

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode 8.4.6 PAPER PRIORITY Function • Selects the priority tray. • To change the priority tray • The default setting is TRAY1. Setting/ “TRAY1” TRAY2 procedure NOTE • [*NOT AVAILABLE*] is displayed if tray2 is not mounted in the machine. FAX REGISTRATION 8.5.1 ONE-TOUCH DIAL...

  • Page 131: Tx Setting

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 TX SETTING 8.6.1 SCAN DENSITY • This function can be used to set the default scanning contrast level to one of three set- Function tings between [LIGHT] and [DARK]. • For dark-colored paper (media), select a setting towards [LIGHT]. For faint or colored text, select a setting toward [DARK].

  • Page 132: Rx Setting

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode RX SETTING 8.7.1 MEMORY RX MODE Function • This function can be used to set whether to allow [ON] memory reception or not [OFF]. In cases when confidential faxes are being received, the received document can be stored in the memory and printed at a specified time or when memory reception is set to [OFF].
  • Page 133 8. Menu mode Field Service Ver. 1.0 Aug. 2007 (1) Reduction print mode • It reduces (only the FD direction) and prints so that receiving data will in a recording paper. Recording Foot Length of Printing paper size received image Less than 289 mm 1 page with 100% 290 mm to 385 mm...
  • Page 134 Field Service Ver. 1.0 Aug. 2007 8. Menu mode Recording Foot Length of Printing paper size received image 1 page with 100% Less than 335 mm 336 mm to 385 mm 1 page with (335 mm / image length)% reduction 386 mm to 662 mm Divide into 2 pages with 100% 663 mm to 989 mm...
  • Page 135 8. Menu mode Field Service Ver. 1.0 Aug. 2007 Recording Foot Length of Printing paper size received image Less than 335 mm 1 page 356 mm to 662 mm Divide into 2 pages 663 mm to 989 mm Divide into 3 pages 990 mm or more Divide into 4 pages or more Oficio...

  • Page 136: Rx Print

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode Recording Length of Footer Printing paper size received image Less than 347 mm 1 page 348 mm to 371 mm Print into 1 page. 1 mm to 24 mm of end is cut. 372 mm to 686 mm Divide into 2 pages 687 mm to 710 mm Divide into 2 pages.

  • Page 137: Rx Mode

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 8.7.5 RX MODE Function • This function can be used to set the reception mode to automatic reception [AUTO RX] or manual reception [MANUAL RX]. • Automatic reception: Automatically begins receiving after the set number of rings. •...

  • Page 138: Comm. Setting

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode COMM. SETTING 8.8.1 TEL LINE TYPE Function • This function can be used to specify the dialing system. If this function is not correctly set to the type of dialing system used, faxes cannot be sent. Select the correct setting after checking which type of dialing system is used by your telephone line.

  • Page 139: Reporting

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 REPORTING 8.9.1 ACTIVITY REPORT Function • Every 60 transmissions/receptions, a report can be printed to show the results of the transmissions/receptions. This function can be used to set whether the report is printed automatically when the 60th transmission/ reception is reached.

  • Page 140: User Setting

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode 8.10 USER SETTING 8.10.1 FAX PTT SETTING Function • Sets the country where this machine is installed. • To change the country where this machine is installed. • The default setting is USA. “USA”...

  • Page 141: User Fax No

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 8.10.5 USER FAX NO. Function • Enter user fax number. • The specified number is printed in the header of sent faxes. Setting/ • Max. 20 digits. procedure • The characters which can be inputted are “numbers from 0 to 9”, “Space”, “+” and “-.” 8.10.6 USER NAME Function...

  • Page 142: N-Up Layout

    Field Service Ver. 1.0 Aug. 2007 8. Menu mode 8.11.3 N-UP LAYOUT Function • Sets the number of images printed on one page for camera direct photo printing. • To specify the number of camera direct photo printing images to be printed on each sheet.

  • Page 143: Gateway

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 8.12.3 GATEWAY Function • This function is used to specify the default gateway (IP address) of a router on the net- work. NOTE • Please consult customer’s network administrator for information about the gate- way to use.

  • Page 144: E-Mail Setting

    8.13 E-MAIL SETTING 8.13.1 SENDER NAME Function • This function is used to specify the sender’s name. Setting/ • The default setting is magicolor 2590MF. procedure • Up to 20 characters can be entered for the sender name. 8.13.2 E-MAIL ADDRESS Function •...

  • Page 145: Text Insert

    8. Menu mode Field Service Ver. 1.0 Aug. 2007 8.13.6 TEXT INSERT Function • This function is used to specify whether or not to insert text explaining that an image has been attached to an e-mail message, when sending scan data as an E-mail attachment. •...

  • Page 146: User Service Mode

    Field Service Ver. 1.0 Aug. 2007 9. User service mode User service mode User service mode function tree A. Procedure 1. On the initial screen, press the Menu/Select key to call [MACHINE SETTING] to the screen. 2. Keep on pressing key over two seconds.

  • Page 147: Fax Maintenance

    9. User service mode Field Service Ver. 1.0 Aug. 2007 FAX MAINTENANCE 9.2.1 TX SPEED Function • Transmit start speed setting. Choose the mode from among the following. • The default setting is V.34 33600. “V.34”: “33600”, 31200, 28800, 26400, 24000, 21600, 19200, 16800 Setting/ V.17: 14400, 12000, 9600, 7200 procedure...

  • Page 148: Cng Level

    Field Service Ver. 1.0 Aug. 2007 9. User service mode 9.2.6 CNG LEVEL Function • Calling tone output level. • The default setting is -11 dBm. Setting/ procedure -17 to -12 dBm “-11 dBm” -10 to -2 dBm 9.2.7 CED LEVEL Function •...

  • Page 149: Toner Empty Report

    9. User service mode Field Service Ver. 1.0 Aug. 2007 9.2.10 TONER EMPTY REPORT Function • Select to generate a report to a specific destination when toner empty status occurs in the engine. • The default setting is OFF. Generate a report to report destination. “OFF”: Not to generate report.

  • Page 150: Sru Usage

    Field Service Ver. 1.0 Aug. 2007 9. User service mode SRU USAGE 9.3.1 TRANSFER BELT Function • Displays the remaining life of the transfer belt. • To check the remaining life of the maintenance service parts. 9.3.2 FUSER UNIT Function •...

  • Page 151: Ccd Move To Home

    9. User service mode Field Service Ver. 1.0 Aug. 2007 9.4.3 TRANSFER ROLLER • Resets the counter value of the transfer roller. Function • Executes the image stabilization sequence. • To reset the transfer roller counter after the transfer roller is replaced. 1.

  • Page 152: Display Mode

    Field Service Ver. 1.0 Aug. 2007 10. Display mode 10. Display mode 10.1 Display function tree • Pressing the Display key will display the menu of the following functions. Ref. DISPLAY page TONER REMAINING P.113 TOTAL PAGE B/W COPY P.114 COLOR COPY P.114 B/W PRINT...

  • Page 153: Total Page

    10. Display mode Field Service Ver. 1.0 Aug. 2007 10.4 TOTAL PAGE 10.4.1 B/W COPY Function • Displays the number of monochrome copies made. • When checking the number of monochrome copies made 10.4.2 COLOR COPY Function • Displays the number of color copies made. •...

  • Page 154: Print Report

    Field Service Ver. 1.0 Aug. 2007 10. Display mode 10.6 PRINT REPORT 10.6.1 TX RESULT REPORT Function • The [SESSION], [FUNCTION], [NO.], [DESTINATION STATION], [DATE], [TIME], [PAGE], [DURATION], [MODE], and [RESULT] are printed. 1. Press the Display key, then the key three times.

  • Page 155: One-Touch List

    10. Display mode Field Service Ver. 1.0 Aug. 2007 10.6.6 ONE-TOUCH LIST Function • The recipients programmed in the one-touch dial keys are printed in numerical order of the keys. 1. Press the Display key, then the key three times. Setting/ 2.
  • Page 156 Field Service Ver. 1.0 Aug. 2007 10. Display mode A. Sample of Configuration Page Configuration Page DATE:24.SEP.2007 03:59 - Supplies Status - Status Remaining % Cartridge Type Toner Cartridge Cyan Empty Standard Toner Cartridge Magenta Near Empty Standard Toner Cartridge Yellow Ready High Toner Cartridge Black...
  • Page 157 10. Display mode Field Service Ver. 1.0 Aug. 2007 B. Supplies Status • Display the estimated percent of life remaining in the toner cartridge and print unit. The type of the toner cartridges that are installed in the printer is also displayed (See the table below).

  • Page 158: Demo Page

    Field Service Ver. 1.0 Aug. 2007 10. Display mode Contents [13] Rate of fusing unit remaining (%) [14] Number of times a fusing unit has been replaced 10.6.11 DEMO PAGE Function • Prints the demo page. 1. Press the Display key, then the key three times.

  • Page 159: Service Mode

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.1 SERVICE MODE entry procedure NOTE • Ensure appropriate security for the Service Mode entry procedure. It should NEVER be given to any unauthorized person. A. Procedure 1. On the initial screen, press the Menu/Select key to call [MACHINE SETTING] to the screen.
  • Page 160 Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE Ref. SERVICE MODE page 2. ADJUST PRN MAIN REGIST P.126 PRN SUB REGIST P.127 CCD MAIN ZOOM P.128 CCD SUB ZOOM P.129 CCD MAIN REGIST P.130 CCD SUB REGIST P.131 ADF SUB ZOOM P.132 ADF MAIN REGIST P.132...
  • Page 161 11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 Ref. SERVICE MODE page 4. DISPLAY MAIN F/W VER. P.136 ENGINE F/W VER. P.136 NIC F/W VER. P.136 MAIN RAM SIZE P.136 SERIAL NO. P.136 BB CPLD VER. P.136 NAND CODE VER. P.136 5.

  • Page 162: Service's Choice

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.3 SERVICE’S CHOICE 11.3.1 TX SPEED Function • Transmit start speed setting. Choose the mode from among the following. • The default setting is V.34 33600. “V.34”: “33600”, 31200, 28800, 26400, 24000, 21600, 19200, 16800 Setting/ V.17: 14400, 12000, 9600, 7200 procedure...

  • Page 163: Cng Level

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.3.6 CNG LEVEL Function • Calling tone output level. • The default setting is -11 dBm. Setting/ procedure -17 to -12 dBm “-11 dBm” -10 to -2 dBm 11.3.7 CED LEVEL Function •...

  • Page 164: Toner Empty Report

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.3.10 TONER EMPTY REPORT Function • Select to generate a report to a specific destination when toner empty status occurs in the engine. • The default setting is OFF. Generate a report to report destination. “OFF”: Not to generate report.

  • Page 165: Adjust

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.4 ADJUST 11.4.1 PRN MAIN REGIST Function • To vary and adjust the print start position in the main scanning direction. • If the image on the copy deviates in the main scan direction •...

  • Page 166: Prn Sub Regist

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.4.2 PRN SUB REGIST Function • To vary and adjust the print start position in the sub-scanning direction. • If the image on the copy deviates in the sub scan direction •...

  • Page 167: Ccd Main Zoom

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.4.3 CCD MAIN ZOOM • To adjust for variations in the accuracy of IR parts and their mounting accuracy by Function varying the scanning zoom ratio in the main scanning direction. •...

  • Page 168: Ccd Sub Zoom

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.4.4 CCD SUB ZOOM • To adjust for variations in the accuracy of IR parts and their mounting accuracy by Function varying the scanning zoom ratio in the sub-scanning direction. • When the Scanner unit has been replaced NOTE •...

  • Page 169: Ccd Main Regist

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.4.5 CCD MAIN REGIST • To adjust for variations in the accuracy of IR parts and their mounting accuracy by vary- Function ing the scanning start position in the main scanning direction. •...

  • Page 170: Ccd Sub Regist

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.4.6 CCD SUB REGIST • To adjust for variations in the accuracy of IR parts and their mounting accuracy by Function varying the scanning start position in the sub-scanning direction. • When the original glass is replaced. •...

  • Page 171: Adf Sub Zoom

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.4.7 ADF SUB ZOOM • To adjust for variations in the accuracy of all parts and their mounting accuracy by vary- Function ing the scanning zoom ratio in the sub-scanning direction when using the Automatic Document Feeder.

  • Page 172: Adf Sub Regist

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.4.9 ADF SUB REGIST • To adjust for variations in the accuracy of all parts and their mounting accuracy by vary- Function ing the scanning start position in the sub-scanning direction when using the Automatic Document Feeder.

  • Page 173: Vpp Offset

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.4.13 VPP OFFSET • Optimizes the image by varying the output value of the developing bias when an image Function problem occurs due to the atmospheric pressure at high altitudes. • To adjust the developing when an image problem (uneven density) occurs in an environ- ment of low atmospheric pressure in places such as at high altitudes.

  • Page 174: Counter

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.5 COUNTER 11.5.1 TOTAL PRINT A. MONO COPY Function • Displays the number of monochrome copies made. • When checking the number of monochrome copies made B. COLOR COPY Function • Displays the number of color copies made. •...

  • Page 175: Display

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.6 DISPLAY 11.6.1 MAIN F/W VER. Function • Displays the version of the controller firmware. • When upgrading the firmware • When the image processing board has been replaced with a new one 11.6.2 ENGINE F/W VER.

  • Page 176: Function

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.7 FUNCTION 11.7.1 PAPER FEED TEST • To check the paper feeding in the paper take-up/transport sections without printing on Function the paper. • When a paper misfeed occurs 1. Select the paper tray. 2.

  • Page 177: Adf Feed Test

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.7.3 ADF FEED TEST • To check the paper feeding in the paper take-up/transport sections in the Automatic Function Document Feeder. • When a document misfeed occurs 1. Load paper into the Automatic Document Feeder. Setting/ 2.

  • Page 178: Fax Res. Copy Test

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.7.6 FAX RES. COPY TEST Function • Fax resolution copy test • To check whether the encoding/ decoding process is correct Setting/ • The paper source is fixed to Tray1. (Tray cannot be changed.) procedure •...

  • Page 179: Soft Switch

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.8 SOFT SWITCH • Refer to the chapter of soft switch for the explanation of soft switch. See P.148 SERVICE MODE 6. SOFT SWITCH 6. SOFT SWITCH #01=10000000 Bit No. 1 2 3 4 5 6 7 8 4139F3E529DA 11.8.1 KEY DEFINITION FOR SOFT SWITCH...
  • Page 180 Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE (1) SERVICE DATA LIST (example) SERVICE DATA LIST NAME : DATE :JUN. 05. 2006 13:58 --SOFT SWITCH – SW01-SW16 SW17-SW32 SW33-SW48 SW49-SW64 --COMMUNICATION HISTORY & COUNTER – 000001: ECM RX TIME 000000: ECM TX TIME 000008: G3 RX TIME 000000: G3 RX PAGE...
  • Page 181 11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 (2) ERROR LOG HISTORY LIST (example) • The following table is the error log history. The table keeps the last 40 records only. ERROR LOG HISTORY LIST Index Error Maker Tele. 0001 :00A0 4230...

  • Page 182: Error Code List

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.9.2 ERROR CODE LIST Function • Print error code (CODE) and error occurrence time (ERROR TIMES). 1. Enter the [SERVICE MODE]. Setting/ 2. Select [REPORT] and press the Menu Select key. procedure 3.

  • Page 183: Protocol List

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.9.3 T.30 PROTOCOL LIST Function Print out T.30 or V8 protocol after communication. • SESSION: Session number • FUNCTION: Function Name • DESTINATION STATION: Destination Name/Tel. No. • DATE/TIME: Communication Date & Time •...
  • Page 184 Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE (2) V.34 Communication (example) PROTOCOL MONITOR REPORT NAME:TMFP TEL :886 3 4733507 DATE:JUN.10.2006 12:10 SESSION FUNCTION NO. DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT 0001 001 ABC OCT.27 17:19 00h00min03s ECM 22345678901234567890 DATA V.8 PROTOCOL DUMP...

  • Page 185: Fixed Zoom Change

    11. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 11.10 FIXED ZOOM CHANGE Function • The fixed zoom ratios can be changed. 1. Enter the [SERVICE MODE]. Setting/ 2. Select [FIXED ZOOM CHANGE] and press the Menu Select key. procedure 3.

  • Page 186: Clear Data

    Field Service Ver. 1.0 Aug. 2007 11. SERVICE MODE 11.12 CLEAR DATA 11.12.1 SRAM CLEAR To clear the settings for the functions listed at the right and return the functions to their Function default settings. The following items are cleared (initialization). •...

  • Page 187: Soft Switch Set

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.1 Description This machine is equipped with totally 64 soft switches that are used for fax adjustment in order to conform to the standard of each country. The default setting is changeable.

  • Page 188: Soft Switch List

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.2.2 Soft switch list Soft Switch No. Bit No. Designation Page No. V.34 CI signal byte number P.175 Time between phase C to phase D signal in V.17 Header TX selection open to user P.176 Transmit MCF signal level criteria Sent N.G page...
  • Page 189 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Soft Switch No. Bit No. Designation Page No. ECM mode capability V.34 fall back counter for V.34 TX Send CTC after 4th PPR P.185 Send EOR after lowest speed TCF transmission timing after DCS signal MR capability for G3 Delay time between transaction Super fine printing capability for receiving...
  • Page 190 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set Soft Switch No. Bit No. Designation Page No. 8/7/6/5 Time to dial after dial tone on the line P.197 4/3/2/1 CED duration time within calling period 5/4/3/2/1 Time To Dial after seize the line when dial tone detection P.198 Pause Delay Time Within Digits P.199...
  • Page 191 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Soft Switch No. Bit No. Designation Page No. Reserved P.209 — Close network P.210 Daylight savings timer RX print mode Default TX mode P.210 Header for FAX TX Print model name on top of TX page if name not register RX mode P.211 Footer...

  • Page 192: Default Soft Switch Setting For Each Market Area

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.2.3 Default soft switch setting for each market area A. Market area 1 Marketing area U.S.A United Kingdom Argentina Australia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0...
  • Page 193 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area U.S.A United Kingdom Argentina Australia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 194 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set B. Market area 2 Marketing area Austria Belgium Brazil Canada Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1 0 1 1 0 0 0 0 1...
  • Page 195 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Austria Belgium Brazil Canada Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 196 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set C. Market area 3 Marketing area China Czech Denmark Europe Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1...
  • Page 197 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area China Czech Denmark Europe Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 198 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set D. Market area 4 Marketing area Finland France Germany Greece Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1...
  • Page 199 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Finland France Germany Greece Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 200 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set E. Market area 5 Marketing area Hong Kong Hungary Ireland Israel Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1...
  • Page 201 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Hong Kong Hungary Ireland Israel Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 202 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set F. Market area 6 Marketing area Italy Japan Korea Malaysia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1 0 1 1 0 0 0 0 1 0 1 1 0 0 0 0 1...
  • Page 203 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Italy Japan Korea Malaysia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 204 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set G. Market area 7 Marketing area Mexico Netherlands New Zealand Norway Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1...
  • Page 205 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Mexico Netherlands New Zealand Norway Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 206 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set H. Market area 8 Marketing area Philippines Poland Portugal Russia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1...
  • Page 207 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Philippines Poland Portugal Russia Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 208 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set Market area 9 Marketing area Saudi Arabia Singapore Slovakia South Africa Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1...
  • Page 209 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Saudi Arabia Singapore Slovakia South Africa Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 210 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set J. Market area 10 Marketing area Spain Sweden Switzerland Taiwan Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1 0 1 1 0 0 0 0 1...
  • Page 211 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Spain Sweden Switzerland Taiwan Soft Switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 212 Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set K. Market area 11 Marketing area Turkey Vietnam Soft Switch No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 1 1 0 1 1 0 0 0 1 1...
  • Page 213 12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 Marketing area Turkey Vietnam Soft Switch No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...

  • Page 214: Soft Switch Definition

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3 Soft switch definition 12.3.1 SOFT SWITCH: #01 Initial Setting Bit No. Designation Function Reserved Reserved Byte 9 bytes 30 bytes 15 bytes 60 bytes V.34 CI signal byte number number Bit No.

  • Page 215: Soft Switch: #02

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.2 SOFT SWITCH: #02 Initial Bit No. Designation Function Setting Time between phase 70 ms C to phase D signal in 120 ms 180 ms 60 ms Insensitivity V.17 Bit No. 8 Example: Image Bit No.

  • Page 216: Soft Switch: #03

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.3 SOFT SWITCH: #03 Initial Bit No. Designation Function Setting 1: Yes Send out NSF frame with station ID 0: No 0: No any limitation Number of Pause within phone number 1: Max.

  • Page 217: Soft Switch: #04

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.4 SOFT SWITCH: #04 Initial Bit No. Designation Function Setting Reserved Reserved 0: No Visible alarm for RTN 1: Yes - display message while sending / receiving signal RTN signal (RTN= Retrain Negative). 0: No Audible alarm for RTN signal...

  • Page 218: Soft Switch: #05

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.5 SOFT SWITCH: #05 Initial Bit No. Designation Function Setting ON:100 ON: 70 Timing ON: 70 ON: 90 OFF:140 OFF70 OFF: 140 OFF: 90 Push Button ON/OFF (ms) Timing (PB) Bit No.

  • Page 219: Soft Switch: #06

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.6 SOFT SWITCH: #06 Initial Bit No. Designation Function Setting Timing 50 ms 100 ms 150 ms 800 ms Ring on time to ignore (ms) ring off time at 1st Bit No.

  • Page 220: Soft Switch: #07

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.7 SOFT SWITCH: #07 Initial Bit No. Designation Function Setting 0: Disable Dial tone or busy tone detection 1: Enable - Detect dial tone before dial 0: PSTN PSTN/PBX setting 1: PBX - Select PBX line type 0: Not to detect dial tone before pre-fix number PBX dial tone detect...

  • Page 221: Soft Switch: #08

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.8 SOFT SWITCH: #08 Initial Bit No. Designation Function Setting 1: (Normal, Fine)=(6,12) continue error line Sending RTN signal level 0: (Normal, Fine)=(12,24) continue error line 0: Not to detect Detect busy tone after dialing 1: Detect busy tone after dialing...

  • Page 222: Soft Switch: #09

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.9 SOFT SWITCH: #09 Initial Bit No. Designation Function Setting Ringer frequency 10 to 75 20 to 57.5 20 to 75 10 to 75 Ringer frequency range (Hz) detection Bit No. 8 Bit No.

  • Page 223: Soft Switch: #10

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.10 SOFT SWITCH: #10 Initial Bit No. Designation Function Setting 0: Not to Print Print out RTN page 1: Print Out RTN page report after transaction for TX/ report RX RTN signal 0: Print “OK”...

  • Page 224: Soft Switch: #11

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.11 SOFT SWITCH: #11 Initial Bit No. Designation Function Setting Reserved Reserved 0: No Detect dial tone after pre-fix number 1: Yes 0: Yes Pulse dial allowed to select 1: Not allowed 0: Not to display Protocol signal Dis- play mode...

  • Page 225: Soft Switch: #13

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.13 SOFT SWITCH: #13 Initial Bit No. Designation Function Setting 0: Yes MR capability for G3 1: No Description (sec) Delay time between Bit No. 7 transaction Bit No. 6 0: No Super fine printing capability for receiving...

  • Page 226: Soft Switch: #14

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.14 SOFT SWITCH: #14 Initial Bit No. Designation Function Setting Reserved Reserved 1: Up to 128 KB Memory size level To 0: Base on system configuration Reserved Reserved Timer (ms) 80 100 120 140 160 Time between V.34 Bit No.

  • Page 227: Soft Switch: #16

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.16 SOFT SWITCH: #16 Initial Bit No. Designation Function Setting Reserved Reserved Coding JBIG method Fax communication coding method Bit No. 2 Bit No. 1 12.3.17 SOFT SWITCH: #17 Initial Bit No.

  • Page 228: Soft Switch: #18

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.18 SOFT SWITCH: #18 Initial Bit No. Designation Function Setting Reserved Reserved Definition Level1 Level2 Level3 Level4 G3 mode training Bit No. 6 quality level Bit No. 5 Counter Redefine re-dial Bit No.

  • Page 229: Soft Switch: #19

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.19 SOFT SWITCH: #19 Initial Bit No. Designation Function Setting Level (dBm) -17 -16 -15 -14 -13 -12 Bit No. 8 Bit No. 7 Bit No. 6 Bit No. 5 CNG signal level Level (dBm) -9 Bit No.

  • Page 230: Soft Switch: #20

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.20 SOFT SWITCH: #20 Initial Bit No. Designation Function Setting Reserved Reserved Interval (min) 1 2 3 4 5 6 7 8 9 10 11 Bit No. 5 0 0 0 0 0 0 0 0 0 Bit No.

  • Page 231: Soft Switch: #21

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.21 SOFT SWITCH: #21 Initial Bit No. Designation Function Setting 0: Not to send NSS signal for self mode in TX mode NSS signal before 1: Send NSS signal if remote side is same model Duration (unit=sec) CNG sending duration Bit No.

  • Page 232: Soft Switch: #22

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.22 SOFT SWITCH: #22 Initial Bit No. Designation Function Setting 1: Check busy tone within dial tone detection Detect busy tone before dial 0: Not to check 1: Yes - Check dial tone after dialing Regard dial tone as busy tone after dialing 0: No...

  • Page 233: Soft Switch: #24

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.24 SOFT SWITCH: #24 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.25 SOFT SWITCH: #25 Initial Setting Bit No. Designation Function Reserved Reserved Flash time (ms) Flash key time in ON Bit No.

  • Page 234: Soft Switch: #26

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.26 SOFT SWITCH: #26 Initial Bit No. Designation Function Setting Time (unit=sec) Dial tone detection time before discon- Bit No. 8 nected Bit No. 7 Level (dBm) 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 Bit No.

  • Page 235: Soft Switch: #27

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.27 SOFT SWITCH: #27 Initial Bit No. Designation Function Setting Reserved Reserved Level (dBm) Bit No. 4 Bit No. 3 Bit No. 2 Bit No. 1 Immunity for dial tone receiver Level (dBm) -8 -13 -14 -15...

  • Page 236: Soft Switch: #28

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.28 SOFT SWITCH: #28 Initial Bit No. Designation Function Setting Time (msec) 100 200 300 400 500 600 700 Bit No. 8 Bit No. 7 Bit No. 6 Bit No. 5 Time to dial after dial tone on the line Time (msec) 800 900...

  • Page 237: Soft Switch: #29

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.29 SOFT SWITCH: #29 Initial Bit No. Designation Function Setting Reserved Reserved Time (sec) 0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 Bit No. 5 Bit No. 4 Bit No.

  • Page 238: Soft Switch: #30

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.30 SOFT SWITCH: #30 Initial Bit No. Designation Function Setting Pause delay time Time (sec) within digits Bit No. 8 Ex. 002Pxxxxxx Bit No. 7 Level (dBm) 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10 Bit No.

  • Page 239: Soft Switch: #31

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.31 SOFT SWITCH: #31 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.32 SOFT SWITCH: #32 Initial Setting Bit No. Designation Function Reserved Reserved...

  • Page 240: Soft Switch: #33

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.33 SOFT SWITCH: #33 Initial Bit No. Designation Function Setting Reserved Reserved 0: off V.17 Echo protection tone 1: On 0: Off V.29 Echo protection tone 1: On Compromise equalize 0: No enable (CEQ) in the 1: Yes...

  • Page 241: Soft Switch: #35

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.35 SOFT SWITCH: #35 Initial Setting Bit No. Designation Function Time (ms) 1000 2000 Dial tone table switch Bit No. 8 time Bit No. 7 Dial tone frequency See Bit No. 1 to 3 upper range index Frequency 375 to 462...

  • Page 242: Soft Switch: #36

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.36 SOFT SWITCH: #36 Initial Bit No. Designation Function Setting Re-dial attempts con- 0: No any limitation tinue fail counter (Using for detect line 1: limit up to bit 1 to 4 problem error) Reserved Reserved...

  • Page 243: Soft Switch: #37

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.37 SOFT SWITCH: #37 Initial Bit No. Designation Function Setting 0: V.34 Polling TX type for V.34 modem 1: V.17 0: Yes - skip V.34 handshaking with remote side Auto dial learning for V.34 modem 1: No - retry from V.8 handshake RX start symbol rate...

  • Page 244: Soft Switch: #38

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.38 SOFT SWITCH: #38 Initial Bit No. Designation Function Setting Fine tune of 33.6 1: Yes kbps/ 31.2 kbps receiving speed for 0: No - modem default setting V.34 modem 0: Reset Set/Reset V.34 trans- mit level deviation...

  • Page 245: Soft Switch: #39

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.39 SOFT SWITCH: #39 Initial Bit No. Designation Function Setting 1: Yes Disable V.34 TX for V.34 modem 0: No 1: Yes Disable V.34 RX for V.34 modem 0: No Flags number Flags number in FSK Bit No.

  • Page 246: Soft Switch: #40

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.40 SOFT SWITCH: #40 Initial Bit No. Designation Function Setting V.17 V.17 V.17 V.17 Speed (bps) 14400 12200 9600 7200 Bit No. 8 Bit No. 7 Bit No. 6 Bit No. 5 V.29 V.29 V.27...

  • Page 247: Soft Switch: #41

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.41 SOFT SWITCH: #41 Initial Bit No. Designation Function Setting V.17 V.17 V.17 V.17 Speed (bps) 14400 12200 9600 7200 Bit No. 8 Bit No. 7 Bit No. 6 Bit No. 5 V.29 V.29 V.27...

  • Page 248: Soft Switch: #42

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.42 SOFT SWITCH: #42 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.43 SOFT SWITCH: #43 Initial Setting Bit No. Designation Function Reserved Reserved 12.3.44 SOFT SWITCH: #44 Initial Bit No. Designation Function Setting...

  • Page 249: Soft Switch: #45

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.45 SOFT SWITCH: #45 Initial Bit No. Designation Function Setting Reserved Reserved 0: Off Close network 1: On Reserved Reserved 12.3.46 SOFT SWITCH: #46 Initial Bit No. Designation Function Setting 0: No Daylight savings timer 1: Yes...

  • Page 250: Soft Switch: #47

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.47 SOFT SWITCH: #47 Initial Bit No. Designation Function Setting Reserved Reserved 0: Auto RX mode RX mode 1: Manual RX mode 0: Off Footer 1: On - Print footer information at each of received page Reserved Reserved •...

  • Page 251: Soft Switch: #49

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.49 SOFT SWITCH: #49 Initial Bit No. Designation Function Setting Reserved Reserved 0: Base on RX RESULT REPORT setting Print RX Mailbox Report method 1: Always printing 0: Re-dial again Re-dial method if Comm.

  • Page 252: Soft Switch: #51

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.51 SOFT SWITCH: #51 Initial Bit No. Designation Function Setting Reserved Reserved Print report Print report Not to Description for each while reporting T30 monitor report print used transaction error selection Bit No.

  • Page 253: Soft Switch: #53

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.53 SOFT SWITCH: #53 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.54 SOFT SWITCH: #54 Initial Setting Bit No. Designation Function 0: Digits format Report Date/Time type 1: Alpha numeric format When bit No.8 is “1”.

  • Page 254: Soft Switch: #55

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.55 SOFT SWITCH: #55 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.56 SOFT SWITCH: #56 Initial Setting Bit No. Designation Function Reserved Reserved 12.3.57 SOFT SWITCH: #57 Initial Bit No. Designation Function Setting...

  • Page 255: Soft Switch: #58

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.58 SOFT SWITCH: #58 Initial Bit No. Designation Function Setting 0: 6 sec. Time out from PSK to FSK delay time 1: 30 sec. Reserved Reserved • Bit 8: This is the delay time for PSK signal after sending MCF or PPR command. The timer depends on each country regulation.

  • Page 256: Soft Switch: #59 (Part 1)

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.59 SOFT SWITCH: #59 (Part 1) Initial Bit No. Designation Function Setting Reserved Reserved Greenwich mean time + T Time between mean time +00:00 +00:30 +01:00 +01:30 Bit No. 6 Bit No.

  • Page 257: Soft Switch: #59 (Part 2)

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.60 SOFT SWITCH: #59 (Part 2) Initial Bit No. Designation Function Setting Greenwich mean time + T Time between mean time +10:00 +10:30 +11:00 +11:30 Bit No. 6 Bit No. 5 Bit No.

  • Page 258: Soft Switch: #59 (Part 3)

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.61 SOFT SWITCH: #59 (Part 3) Initial Bit No. Designation Function Setting Greenwich mean time + T Time between mean time -08:00 -08:30 -09:00 -09:30 Bit No. 6 Bit No. 5 Bit No.

  • Page 259: Soft Switch: #60

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.62 SOFT SWITCH: #60 Initial Bit No. Designation Function Setting Reserved Reserved Print mailbox RX 0: No image even password 1: Yes are not correct 0: Alarm Off hook alarm after communication 1: Not alarm after communication Display destination...

  • Page 260: Soft Switch: #62

    Field Service Ver. 1.0 Aug. 2007 12. SOFT SWITCH set 12.3.64 SOFT SWITCH: #62 Initial Bit No. Designation Function Setting Reserved Reserved 12.3.65 SOFT SWITCH: #63 Initial Setting Bit No. Designation Function 1: “#” is external key, machine (PBX) default is internal “#”...

  • Page 261: Soft Switch: #64

    12. SOFT SWITCH set Field Service Ver. 1.0 Aug. 2007 12.3.66 SOFT SWITCH: #64 Initial Bit No. Designation Function Setting Reserved Reserved Print RX error report 0: No In RX side if no any 1: Yes FAX signal detected 0: No 10 PPS &...

  • Page 262: Fax Protocols

    Field Service Ver. 1.0 Aug. 2007 13. Fax Protocols 13. Fax Protocols 13.1 G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by consultative committee of International telephone & telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.

  • Page 263: Line Control

    13. Fax Protocols Field Service Ver. 1.0 Aug. 2007 13.2 Line control 13.2.1 Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase [START] key press R side start This machine G3 machine (Receiving) (Transmission)

  • Page 264: Table Of Reference Code

    Field Service Ver. 1.0 Aug. 2007 13. Fax Protocols 13.3 Table of reference code Code Function Confirmation to Receive. 1850 Hz or 1650 Hz 3 sec. Calling Station Identification. Command Repeat. Called Subscriber Identification. Disconnect. Digital Identification Signal. Digital Transmit Command. Digital Transmit Command.

  • Page 265: How To Analyze The T30 Protocol Monitor

    13. Fax Protocols Field Service Ver. 1.0 Aug. 2007 13.4 How to analyze the T30 protocol monitor • DCS or DIS • HEX Data as printed on page. See P.144 • Example: V.17 Communication PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.23’04 12:20 SESSION FUNCTION...
  • Page 266 Field Service Ver. 1.0 Aug. 2007 13. Fax Protocols DIS (DTC) / DCS Bit Allocation Table of FIF (Facsimile Information Field) Designation DIS/DTC “0”= Invalid “1”= Store-and-forward switching Internet fax simple mode Set to “0” “0”= Invalid “1”= Real-time Internet fax Set to “0”...
  • Page 267 13. Fax Protocols Field Service Ver. 1.0 Aug. 2007 Designation DIS/DTC Bit No. Bit No. Data signalling rate Data signalling rate 18 17 Scan line length 215 mm ± Scan line length 215 mm ± 1% Scan line length 215 mm ± Scan line length 255 mm ±...
  • Page 268 Field Service Ver. 1.0 Aug. 2007 13. Fax Protocols Designation DIS/DTC “0”= Invalid “0”= Invalid “1”= T.6 coding capability “1”= T.6 coding enabled “0”= Without 32 Extend field “1”= With “0”= Invalid “1”= Field not valid capability “0”= Invalid Set to “0” “1”= Multiple selective polling capability “0”= Invalid “1”= Polling sub address transmission (DTC) by Polled Sub...
  • Page 269 13. Fax Protocols Field Service Ver. 1.0 Aug. 2007 Designation DIS/DTC “0”= Invalid “1”= Document Transfer Mode (DTM) “0”= Invalid “1”= EDIFACT Transfer (EDI) 0: Without 56 Extend field 1: With “0”= Invalid “1”= Basic Transfer Mode (BTM) 58 Set to “0” “0”= Invalid “1”= Ready to transmit a character or mixed mode docu- Set to “0”...
  • Page 270 Field Service Ver. 1.0 Aug. 2007 13. Fax Protocols Designation DIS/DTC “0”= Invalid “0”= Invalid “1”= North American Legal (215.9 mm × 355.6 mm) capac- “1”= North American Legal (215.9 mm × 355.6 mm) “0”= Invalid “0”= Invalid “1”= Single layer sequential encod- “1”= Single layer sequential encoding, basic capacity ing, basic “0”= Invalid...
  • Page 271 13. Fax Protocols Field Service Ver. 1.0 Aug. 2007 Designation DIS/DTC “0”= Invalid “1”= Color/mono-color multi-value 300 pixels x 300 pixels or 400 pixels x 400 pixels / 25.4 mm “0”= Invalid “1”= R4 x 3.85 lines/mm and/or 100 pixels x 100 pixels / 25.4 mm for color/mono-color multi-value “0”= Invalid “1”= Single phase C BFT negotiation capacity 100 Set to “0”...

  • Page 272: Troubleshooting

    Field Service Ver. 1.0 Aug. 2007 14. Jam display Troubleshooting 14. Jam display 14.1 Misfeed display • When a media misfeed occurs, the printer shows the corresponding media misfeed sta- tus by means of the Error indicator on the control panel or LCD display. CAUTION! PAPER MISFEED CAUTION!

  • Page 273: Sensor Layout

    14. Jam display Field Service Ver. 1.0 Aug. 2007 14.2 Sensor layout 4139F4C507DA Exit tray full sensor PS11 Exit sensor Fusing paper loop sensor Registration sensor...

  • Page 274: Solution

    Field Service Ver. 1.0 Aug. 2007 14. Jam display 14.3 Solution 14.3.1 Initial check items • When a media misfeed occurs, check the following: Check Item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp. Instruct the user in correct media storage.

  • Page 275: Misfeed At 2Nd Transfer Section

    14. Jam display Field Service Ver. 1.0 Aug. 2007 14.3.3 Misfeed at 2nd transfer section A. Detection timing Type Description The paper does not unblock the registration sensor (PS1) even after the lapse of a predetermined period of time after the registration roller solenoid (SD2) has been Detection of mis- deenergized.

  • Page 276: Misfeed At Fusing Section

    Field Service Ver. 1.0 Aug. 2007 14. Jam display 14.3.4 Misfeed at fusing section A. Detection timing Type Description The paper does not block the exit sensor (PS7) even after the lapse of a predeter- mined period of time after the registration roller solenoid (SD2) has been ener- gized.

  • Page 277: Misfeed At Exit Section

    14. Jam display Field Service Ver. 1.0 Aug. 2007 14.3.5 Misfeed at exit section A. Detection timing Type Description The exit sensor (PS7) is not unblocked even after the lapse of a predetermined Detection of period of time after it has been blocked by the paper. misfeed at exit The Paper exit tray full sensor (PS11) is not blocked even after the set period of section...

  • Page 278: Undefined Misfeed

    Field Service Ver. 1.0 Aug. 2007 14. Jam display 14.3.6 Undefined misfeed A. Detection timing Type Description Detection of Conflicting settings are made in the printer driver. undefined misfeed B. Action Relevant Electrical Parts Image processing board (IPB) Printer control board (PRCB) WIRING DIAGRAM Step Action...

  • Page 279: Error Codes

    15. Error codes Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.1 Trouble display • The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the warning appears alternately with the error code in the display. CAUTION! MACHINE TROUBLE SERVICE CALL...
  • Page 280 Field Service Ver. 1.0 Aug. 2007 15. Error codes Code Item Detection Timing • The state of the retraction position sensor/2nd image transfer is not changed from the unblocked to blocked state even after the lapse of a predetermined period of time during predrive.

  • Page 281: How To Reset

    Faulty fusing thermistor • The heater lamp remains ON for a predetermined con- resistor secutive period of time. • Contact the responsible people of KONICA MINOLTA Trouble related to security when not returning in power switch OFF/ON. • Re-write the controller firmware.

  • Page 282: Solution

    Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.4 Solution 15.4.1 04H: Printer control board malfunction Relevant Electrical Parts Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the PRCB connector for proper con- —...

  • Page 283: 0Bh: Ventilation Fan Motor Malfunction

    15. Error codes Field Service Ver. 1.0 Aug. 2007 15.4.4 0BH: Ventilation fan motor malfunction Relevant Electrical Parts Ventilation fan motor (FM2) Printer control board (PRCB) DC power supply1 (DCPU1) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the FM2 connector for proper con- —...

  • Page 284: Polygon Motor Malfunction

    Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.4.6 10H: Polygon motor malfunction Relevant Electrical Parts PH unit Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the cable and connector for proper — —...

  • Page 285: 14H: 2Nd Image Transfer Pressure/Retraction Failure

    15. Error codes Field Service Ver. 1.0 Aug. 2007 15.4.8 14h: 2nd image transfer pressure/retraction failure Relevant Electrical Parts Retraction position sensor /2nd image Printer control board (PRCB) transfer (PS5) Pressure/retraction solenoid /2nd image transfer (SD4) Main motor (M1) WIRING DIAGRAM Step Action Location (Electrical...

  • Page 286: Cleaning Blade Pressure/Retraction Failure

    Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.4.9 15H: Cleaning blade pressure/retraction failure Relevant Electrical Parts Retraction position sensor /cleaning blade (PS6) Printer control board (PRCB) Pressure/retraction solenoid /cleaning blade (SD3) Main motor (M1) WIRING DIAGRAM Step Action Location (Electrical Control Signal component)

  • Page 287: Rack Rotation Failure

    15. Error codes Field Service Ver. 1.0 Aug. 2007 15.4.11 17H: Rack rotation failure Relevant Electrical Parts Rack motor (M2) Printer control board (PRCB) Rack positioning sensor (PS3) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the M2 connector for proper connec- —...

  • Page 288: Faulty Ohp Sensor

    Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.4.16 21H: Faulty OHP sensor Relevant Electrical Parts OHP sensor (PS2) Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the PRCB connector for proper con- —...

  • Page 289: Ir Cooling Fan Motor Malfunction

    15. Error codes Field Service Ver. 1.0 Aug. 2007 15.4.18 31H: IR cooling fan motor malfunction Relevant Electrical Parts IR cooling fan motor (FM3) DC power supply1 (DCPU1) Printer control board (PRCB) DC power supply2 (DCPU2) WIRING DIAGRAM Step Action Location (Electrical Control Signal component)

  • Page 290: Faulty Ir Exposure Lamp

    Field Service Ver. 1.0 Aug. 2007 15. Error codes 15.4.20 102H: Faulty IR exposure lamp Relevant Electrical Parts Scanner unit Printer control board (PRCB) WIRING DIAGRAM Step Action Location (Electrical Control Signal component) Check the exposure lamp for lighting condi- tion when the power switch is turned ON —...

  • Page 291: Power Supply Errors

    16. Power supply errors Field Service Ver. 1.0 Aug. 2007 16. Power supply errors 16.1 Machine is not energized at all (PU operation check) Relevant Electrical Parts Power switch (SW1) DC power supply1 (DCPU1) Printer control board (PRCB) Location Step Check Item (Electrical Result...

  • Page 292: Fusing Heaters Do Not Operate

    Field Service Ver. 1.0 Aug. 2007 16. Power supply errors 16.3 Fusing heaters do not operate Relevant Electrical Parts Safety switch (SW2) DC power supply1 (DCPU1) Fusing unit Location Step Check Item (Electrical Result Action component) Is the power source voltage being applied to CN1DCPU1 on DCPU1? Check wiring from power The top cover and front cover should in...

  • Page 293: Miscellaneous Errors

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.1 How to identify problematic part • This chapter is divided into two parts: “Initial Check Items” and “Troubleshooting Proce- dure by a Particular Image Quality Problem.” • When an image quality problem occurs, first go through the “Initial Check Items” and, if the cause is yet to be identified, go to “Troubleshooting Procedure by a Particular Image Quality Problem.”...

  • Page 294: Initial Check Items 2

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.1.2 Initial check items 2 • Determine if the failure is attributable to the scanner system or the printer system. Check Item Result Cause Full size Reduction Make copies at different zoom ratios.

  • Page 295: Solution

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2 Solution 17.2.1 Scanner system: Blank copy or black copy A. Typical faulty images Blank copy Black copy 4036fs4038c0 4036fs4039c0 B. Troubleshooting procedure Step Section Check Item Result Action Connectors are securely connected with Reconnect.

  • Page 296: Scanner System: Low Image Density Or Rough Image

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.2 Scanner system: Low image density or rough image A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting procedure Step Section Check Item Result Action Shading Shading sheet is dirty. YES Clean.

  • Page 297: Scanner System: Foggy Background

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.3 Scanner system: Foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting procedure Step Section Check Item Result Action Sunlight or any other extraneous light Protect the copier from extra- enters the machine.

  • Page 298: Scanner System: Black Streaks Or Bands

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.4 Scanner system: Black streaks or bands A. Typical faulty images 4036fs4023c0 4036fs4024c0 B. Troubleshooting procedure Step Section Check Item Result Action Original Original is damaged or dirty. YES Change original. Shading Shading sheet is dirty.

  • Page 299: Scanner System: Black Spots

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.5 Scanner system: Black spots A. Typical faulty images 4036fs4029c0 B. Troubleshooting procedure Step Section Check Item Result Action Original Original is damaged or dirty. YES Change original. Original glass Original glass is dirty. YES Clean.

  • Page 300: Scanner System: White Streaks Or Bands

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.6 Scanner system: White streaks or bands A. Typical faulty images 4036fs4022c0 4036fs4021c0 B. Troubleshooting procedure Step Section Check Item Result Action Original Original is damaged or dirty. YES Change original. Shading Shading sheet is dirty.

  • Page 301: Scanner System: Uneven Pitch

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.7 Scanner system: Uneven pitch A. Typical faulty images 4040F4C500DA B. Troubleshooting procedure Step Section Check Item Result Action Correct or change drive Scanner motor Scanner motor drive is being transmitted. coupling mechanism.

  • Page 302: White Lines In Fd, White Bands In Fd, Colored Lines In Fd, And Colored Bands In Fd

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.8 White lines in FD, white bands in FD, colored lines in FD, and colored bands in FD A. Typical faulty images White lines in FD White bands in FD Colored lines in FD Colored bands in FD 4036fs4022c0 4036fs4023c0...

  • Page 303: White Lines In Cd, White Bands In Cd, Colored Lines In Cd, And Colored Bands In Cd

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.9 White lines in CD, white bands in CD, colored lines in CD, and colored bands in CD A. Typical faulty images White lines in CD White bands in CD Colored lines in CD Colored bands in CD 4036fs4028c0 4036fs4026c0...

  • Page 304: Uneven Density In Fd

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.10 Uneven density in FD A. Typical faulty images 4036fs4043c0 4036fs4044c0 4036fs4045c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- YES Replace the drum cartridge.

  • Page 305: Uneven Density In Cd

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.11 Uneven density in CD A. Typical faulty images 4036fs4046c0 4036fs4047c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- YES Replace the drum cartridge.

  • Page 306: Low Image Density

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.12 Low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting procedure Step Section Check Item Result Action Drum cartridge Is the outside dirty? YES Clean. PH unit Is the window surface dirty? YES Clean.

  • Page 307: Gradation Reproduction Failure

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.13 Gradation reproduction failure A. Typical faulty images 4036fs4048c0 4036fs4049c0 B. Troubleshooting procedure Step Section Check Item Result Action Drum cartridge Is the outside dirty? YES Clean. PH unit Is the window surface dirty? YES Clean.

  • Page 308: Foggy Background

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.14 Foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- YES Replace the toner cartridge.

  • Page 309: Poor Color Reproduction

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.15 Poor color reproduction A. Typical faulty images 4138fs4503c0 B. Troubleshooting procedure Step Section Check Item Result Action Replace the paper with new Paper Is the paper damp? paper that has just been unwrapped.

  • Page 310: Void Areas, White Spots

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.16 Void areas, white spots A. Typical faulty images Void areas White spots 4036fs4051c0 4036fs4050c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- YES Replace the drum cartridge.

  • Page 311: Colored Spots

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.17 Colored spots A. Typical faulty images Colored spots 4036fs4052c0 B. Troubleshooting procedure Step Section Check Item Result Action Are the spots in a single color? Replace the drum cartridge. Are there scratches or lines evi- Drum cartridge dent on the photo conductor sur- YES Replace the drum cartridge.

  • Page 312: Blurred Image

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.18 Blurred image A. Typical faulty images Blurred image 4036fs4031c0 B. Troubleshooting procedure Step Section Check Item Result Action PH unit Is the window surface dirty? YES Clean. Drum cartridge Is the outside dirty? YES Clean.

  • Page 313: Blank Copy, Black Copy

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.19 Blank copy, black copy A. Typical faulty images Blank print Black print 4036fs4038c0 4036fs4039c0 B. Troubleshooting procedure Step Section Check Item Result Action Check the PH unit connector for Image check Does a blank print occur? proper connection.

  • Page 314: Incorrect Color Image Registration

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.20 Incorrect color image registration A. Typical faulty images 4036fs4032c0 B. Troubleshooting procedure Step Section Check Item Result Action Is the transfer belt dirty with fin- YES Clean. gerprints or oil? Wipe the surface clean of dirt with Is the transfer belt dirty or a soft cloth.

  • Page 315: Poor Fusing Performance, Offset

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.21 Poor fusing performance, offset A. Typical faulty images Poor fusing performance Offset 4036fs4059c0 4036fs4060c0 B. Troubleshooting procedure Step Section Check Item Result Action Does the paper being used con- Paper Replace the paper.

  • Page 316: Brush Effect, Blurred Image

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.22 Brush effect, blurred image A. Typical faulty images Brush effect Blurred image 4036fs4061c0 4036fs4031c0 B. Troubleshooting procedure Step Section Check Item Result Action Replace the paper with new Is the paper damp? paper that has just been unwrapped.

  • Page 317: Back Marking

    17. Miscellaneous errors Field Service Ver. 1.0 Aug. 2007 17.2.23 Back marking A. Typical faulty images 4036fs4062c0 4036fs4063c0 B. Troubleshooting procedure Step Section Check Item Result Action Is there a foreign object in the Paper path YES Remove the foreign object. paper path? Is the fusing entrance guide plate YES Clean or replace.

  • Page 318: Uneven Pitch

    Field Service Ver. 1.0 Aug. 2007 17. Miscellaneous errors 17.2.24 Uneven pitch A. Typical faulty images 4138fs4507c0 B. Troubleshooting procedure Step Section Check Item Result Action Is the toner cartridge for each Toner cartridge color of toner installed in posi- Reinstall.

  • Page 319: Fax Error

    18. FAX error Field Service Ver. 1.0 Aug. 2007 18. FAX error 18.1 Communication error COMM. ERROR (0001) 4139F4E512DA 18.2 Outline • Error caused by a problem of communication functioning. Five possible causes of errors are: 1. Communication is discontinued by a machine error. 2.

  • Page 320: Error Code

    Field Service Ver. 1.0 Aug. 2007 18. FAX error 18.4 Error code 18.4.1 Reception Code Possible Causes of Error. 0001 No G3 signal received within 35 sec. in manual receive mode. 0003 Received DIS after sending DIS signal. 0004 Received DCN after sending DTC signal. 0006 Detect busy tone within receiving phase B.
  • Page 321 18. FAX error Field Service Ver. 1.0 Aug. 2007 Code Possible Causes of Error. Line energy over threshold lasts for 60 seconds after MCF and can not detect FSK or carrier 004A signal in ECM mode. 004B Can not detect correct FSK signal even though detected FSK tone within 6 sec. 004C Handshake fail during re-train or between page in V34 RX.

  • Page 322: Transmission

    Field Service Ver. 1.0 Aug. 2007 18. FAX error 18.4.2 Transmission Code Possible Causes of Error. 0080 Did not detect any G3 signal within 35 sec. specified by ITU-T in phase B. 0081 Received DTC signal in transmission phase. 0082 Transmitting unit receives a signal other than DIS or DTC.
  • Page 323 18. FAX error Field Service Ver. 1.0 Aug. 2007 Code Possible Causes of Error. 00BC Modem not ready within 10 second after entering primary channel in V.34. 00BD Can not detect correct V.21 or JM signal after detected FSK frequency. 00BE Remote side no document to be polled after V8 handshaking.
  • Page 324 Field Service Ver. 1.0 Aug. 2007 18. FAX error Code Possible Causes of Error. 00EE At phase-D, transmitting unit sends out EOR_NULL 3 times consecutively but no answer. 00EF Received incorrect response after sending EOR_NULL. 00F0 Did not receive any response procedure after sending EOR_NULL. 00F1 At phase-D, transmitting unit sends out EOR_MPS 3 times consecutively but no answer.
  • Page 325 18. FAX error Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 326: Appendix

    Field Service Ver. 1.0 Aug. 2007 19. Parts layout drawing Appendix 19. Parts layout drawing 19.1 Main body [18] [17] [16] [15] [14] [13] [12] [11] [10] 4139F5C500DA [1] Pressure/retraction solenoid /cleaning blade [10] Fusing paper loop sensor (PS8) (SD3) [2] Main motor (M1) [11] Waste toner near full detect board/LED (WTDTB/LED)
  • Page 327 19. Parts layout drawing Field Service Ver. 1.0 Aug. 2007 [22] [21] [20] [19] [18] [17] [16] [15] [14] [13] [10] [12] [11] 4139F5C507DA [1] Printer control board (PRCB) [12] OHP sensor (PS2) [2] Fusing motor (M4) [13] DC power supply2 (DCPU2) [3] Speaker (SP) [14] High voltage unit (HV) [4] Developing motor (M3)

  • Page 328: Auto Document Feeder Unit

    Field Service Ver. 1.0 Aug. 2007 19. Parts layout drawing 19.2 Auto Document Feeder Unit 4139F5C502DA DF control board (DFCB) Paper feed clutch (CL1) Paper feed sensor (PS2) Door set switch (SW1) Original detection sensor (PS1) Main motor (M1) Paper leading edge detection sensor (PS3)

  • Page 329: Duplex Option (Option)

    19. Parts layout drawing Field Service Ver. 1.0 Aug. 2007 19.3 Duplex Option (Option) 4057F2C522DA [1] Reverse motor (M2) [5] Paper loop sensor (PS1) [2] Door sensor (PS2) [6] AD drive board (ADDB) [3] Transport motor (M1) [7] Transport sensor (PS3) [4] Registration solenoid (SD1) [8] Cooling fan motor (FM1)

  • Page 330: Lower Feeder Unit (Option)

    Field Service Ver. 1.0 Aug. 2007 19. Parts layout drawing 19.4 Lower Feeder Unit (Option) 4139F5C503DA [1] PF drive board (PFDB) [3] Tray set detecting switch (SW1) [2] Paper empty sensor (PS1) [4] Paper pick-up solenoid (SD1)

  • Page 331: Connector Layout Drawing

    20. Connector layout drawing Field Service Ver. 1.0 Aug. 2007 20. Connector layout drawing Description ➀ Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. [11] [10] 4139F5C504DB CN No. Location CN No.
  • Page 332 Field Service Ver. 1.0 Aug. 2007 20. Connector layout drawing 4139F5C505DA CN No. Location CN No. Location CN13 CN11 B-5 to 6 CN14 F-4 to 5 CN12...
  • Page 333 20. Connector layout drawing Field Service Ver. 1.0 Aug. 2007 4056F5C500DA CN No. Location...
  • Page 334 SERVICE MANUAL FIELD SERVICE 2007.08 Ver. 1.0...
  • Page 335 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 336 Field Service Ver. 1.0 Aug. 2007 CONTENTS Auto Document Feeder Unit General Product Specifications..................... 1 Maintenance Periodic check ......................3 Maintenance procedure (Periodic parts check) ............ 3 2.1.1 Separator pad ....................3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly/Cleaning list (other parts)..........
  • Page 337 Field Service Ver. 1.0 Aug. 2007 Mechanical adjustment ..................20 Leading edge skew adjustment ................20 Troubleshooting Jam display ......................23 Misfeed display ....................23 7.1.1 Misfeed display resetting procedure ............23 Sensor layout...................... 24 Solution ......................25 7.3.1 Initial check items ..................25 7.3.2 Misfeed at the document feeding section ...........

  • Page 338: General

    Field Service Ver. 1.0 Aug. 2007 1. Product Specifications General Product Specifications A. Type Name Automatic Document Feeder Installation Inserted at upper-rear side of main body Document alignment Center Document loading Face up B. Functions Modes 1-Sided Mode C. Paper Type of document 1-Sided mode (Plain paper): 60 g/m to 128 g/m...
  • Page 339 1. Product Specifications Field Service Ver. 1.0 Aug. 2007 E. Paper feed not guaranteed originals • If fed, paper feed will be possible to some extent but trouble occurrence will be possible. Type of original Possible trouble Sheets lightly curled (Curled amount: 10 - 15 mm) Dog-eared, exit failure Heat sensitive paper Edge folded, exit failure, transport failure...

  • Page 340: Maintenance

    Field Service Ver. 1.0 Aug. 2007 2. Periodic check Maintenance Periodic check Maintenance procedure (Periodic parts check) 2.1.1 Separator pad A. Periodically replaced parts/cycle • Separation pad: Every 50,000 prints B. Removal procedure 1. Open the top cover. 2. Remove two tabs [1] and separator cover [2].

  • Page 341: Other

    3. Other Field Service Ver. 1.0 Aug. 2007 Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 342: Disassembly/Assembly/Cleaning List (Other Parts)

    Field Service Ver. 1.0 Aug. 2007 3. Other Disassembly/Assembly/Cleaning list (other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref.Page Paper feed roller Rollers Pick-up roller Unit Auto Document Feeder Unit Top cover Exterior parts Rear cover Document feeder tray P.10 Board and etc DF control board...

  • Page 343: Disassembly/Assembly Procedure

    3. Other Field Service Ver. 1.0 Aug. 2007 Disassembly/Assembly procedure 3.3.1 Paper feed roller 1. Open the top cover. 2. Remove the top cover. See P.9 3. Remove the screw [1], and then remove the mounting plate [2] and spring [3]. 4139F2C643DA 4.

  • Page 344: Pick-Up Roller

    Field Service Ver. 1.0 Aug. 2007 3. Other 3.3.2 Pick-up roller 1. Open the top cover. 2. Remove the top cover. See P.9 3. Remove the screw [1], and then remove the mounting plate [2] and spring [3]. 4139F2C643DA 4. Remove the pick-up roller/paper feed roller assy [1].

  • Page 345: Auto Document Feeder Unit

    3. Other Field Service Ver. 1.0 Aug. 2007 3.3.3 Auto Document Feeder Unit 1. Disconnect the ADF hookup cable [1]. NOTE • NEVER disconnect and reconnect the ADF hookup cable with the power switch of the machine turned ON, as a damaged image process- ing board could result.

  • Page 346: Top Cover

    Field Service Ver. 1.0 Aug. 2007 3. Other 3.3.4 Top cover 1. Open the top cover. 2. Remove two screws [1] and the top cover [2]. 4139F2C635DA 3.3.5 Rear cover 1. Remove the Auto Document Feeder Unit. See P.8 2. Open the top cover. 3.

  • Page 347: Document Feeder Tray

    3. Other Field Service Ver. 1.0 Aug. 2007 3.3.6 Document feeder tray 1. Remove the Auto Document Feeder Unit. See P.8 2. Open the top cover. 3. Remove the rear cover. See P.9 4. Remove two screws [1] and the doc- ument feeder tray [2].

  • Page 348: Main Motor

    Field Service Ver. 1.0 Aug. 2007 3. Other 3.3.8 Main motor 1. Remove the Auto Document Feeder Unit. See P.8 2. Open the top cover. 3. Remove the rear cover. See P.9 4. Disconnect the connector (PA01) [1] from the DF control board. 4139F2C639DA 5.

  • Page 349: Cleaning Procedure

    3. Other Field Service Ver. 1.0 Aug. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 3.4.1 Paper feed roller 1. Open the top cover. 2. Wipe the paper feed roller [1] clean of dirt using a soft cloth dampened with alcohol.

  • Page 350: Registration Rollers

    Field Service Ver. 1.0 Aug. 2007 3. Other 3.4.3 Registration rollers 1. Open the top cover. 2. Wipe the registration rollers [1] clean of dirt using a soft cloth dampened with alcohol. 4139F2C650DA...
  • Page 351 3. Other Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 352: Adjustment/Setting

    Field Service Ver. 1.0 Aug. 2007 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. Advance checks Before attempting to solve the customer problem, the following advance checks must be made.

  • Page 353: Service Mode

    5. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 SERVICE MODE SERVICE MODE entry procedure NOTE • Ensure appropriate security for the Service Mode entry procedure. It should NEVER be given to any unauthorized person. A. Procedure 1. On the initial screen, press the Menu/Select key to call [MACHINE SETTING] to the screen.

  • Page 354: Adjust

    Field Service Ver. 1.0 Aug. 2007 5. SERVICE MODE ADJUST 5.2.1 ADF SUB ZOOM • To adjust for variations in the accuracy of all parts and their mounting accuracy by Function varying the scanning zoom ratio in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 355: Adf Main Regist

    5. SERVICE MODE Field Service Ver. 1.0 Aug. 2007 5.2.2 ADF MAIN REGIST • To adjust for variations in the accuracy of all parts and their mounting accuracy by Function varying the scanning start position in the main scanning direction when using the Auto- matic Document Feeder.

  • Page 356: Adf Sub Regist

    Field Service Ver. 1.0 Aug. 2007 5. SERVICE MODE 5.2.3 ADF SUB REGIST • To adjust for variations in the accuracy of all parts and their mounting accuracy by Function varying the scanning start position in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 357: Mechanical Adjustment

    6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2007 Mechanical adjustment Leading edge skew adjustment NOTE • This adjustment should be made when image skew occurs. 1. Print the test pattern1. See P.137 of the main body service manual. 2. Load the chart in the Auto Document Feeder Unit and make five 1-sided copies of the chart.
  • Page 358 Field Service Ver. 1.0 Aug. 2007 6. Mechanical adjustment 6. If the deviation is as shown to the left Move the graduations of the duplex- ing document feeder to the front. 7. Tighten the screw that has been loosened in step 5. 4139F3C559DA 8.
  • Page 359 6. Mechanical adjustment Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 360: Troubleshooting

    Field Service Ver. 1.0 Aug. 2007 7. Jam display Troubleshooting Jam display Misfeed display • When a media misfeed occurs, the printer shows the corresponding media misfeed sta- tus by means of the Error indicator on the control panel or LCD display. CAUTION! ORIGINAL DOC.

  • Page 361: Sensor Layout

    7. Jam display Field Service Ver. 1.0 Aug. 2007 Sensor layout 4139F4C504DA Paper feed sensor Original detection sensor Paper leading edge detection sensor...

  • Page 362: Solution

    Field Service Ver. 1.0 Aug. 2007 7. Jam display Solution 7.3.1 Initial check items • When a media misfeed occurs, check the following: Check item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp. Instruct the user in correct media storage.

  • Page 363: Misfeed At The Document Feeding Section

    7. Jam display Field Service Ver. 1.0 Aug. 2007 7.3.2 Misfeed at the document feeding section A. Detection timing Type Description Detection of mis- feed at the docu- The paper feed sensor (PS2) is not unblocked even after the lapse of a predeter- ment feeding mined period of time after the main motor (M1) has been energized.

  • Page 364: Misfeed At The Document Transport Section

    Field Service Ver. 1.0 Aug. 2007 7. Jam display 7.3.3 Misfeed at the document transport section A. Detection timing Type Description Detection of mis- The paper leading edge detection sensor (PS3) is not blocked even after the feed at the docu- lapse of a predetermined period of time after the paper feed sensor (PS2) has ment transport been unblocked.

  • Page 365: Misfeed At The Document Exit Section

    7. Jam display Field Service Ver. 1.0 Aug. 2007 7.3.4 Misfeed at the document exit section A. Detection timing Type Description Detection of mis- The paper leading edge detection sensor (PS3) is not unblocked even after the feed at the docu- lapse of a predetermined period of time after the paper feed sensor (PS2) has ment exit section been unblocked.
  • Page 366 SERVICE MANUAL FIELD SERVICE 2007.08 Ver. 1.0...
  • Page 367 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 368 Field Service Ver. 1.0 Aug. 2007 CONTENTS Lower Feeder Unit General Product specifications ..................... 1 Maintenance Periodic check ......................3 Maintenance procedure (Periodic parts check) ............ 3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly list (Other parts) .............. 5 3.2.1 Disassembly/Assembly parts list..............
  • Page 369 Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 370: General

    Field Service Ver. 1.0 Aug. 2007 1. Product specifications General Product specifications A. Type Name Add-on 500-sheet paper feed cassette Type Front-loading type Installation Desk type Document Alignment Center B. Paper Size A4/Letter Type Plain paper: 60 to 90 g/m (16 to 24 lb) Capacity 500 sheets...
  • Page 371 1. Product specifications Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 372: Maintenance

    Field Service Ver. 1.0 Aug. 2007 2. Periodic check Maintenance Periodic check Maintenance procedure (Periodic parts check) • Periodically replaced parts are not employed.

  • Page 373: Other

    3. Other Field Service Ver. 1.0 Aug. 2007 Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
  • Page 374 Field Service Ver. 1.0 Aug. 2007 3. Other Disassembly/Assembly list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Rollers Paper pick-up roller Tray Exterior parts Rear cover Lower Feeder unit Units Paper pick-up unit Board and etc PF drive board Paper pick-up solenoid Other parts...

  • Page 375: Lower Feeder Unit

    3. Other Field Service Ver. 1.0 Aug. 2007 3.3.2 Lower Feeder Unit CAUTION • Whenever removing or reinstalling the Lower Feeder Unit, be sure first to unplug the power cord of the printer from the power outlet. 1. Lift the printer main body and then remove the Lower Feeder Unit [1] from the printer.

  • Page 376: Rear Cover

    Field Service Ver. 1.0 Aug. 2007 3. Other 3.3.4 Rear cover 1. Slide out the tray [1]. See P.6 2. Remove four screws [1], and remove the rear cover [2]. 4056F2C504DA 3.3.5 Paper pick-up unit 1. Remove the rear cover. See P.7 2.

  • Page 377: Pf Drive Board (Pfdb)

    3. Other Field Service Ver. 1.0 Aug. 2007 4. Remove the screw [1] and the metal plate [2]. 4056F2C507DA 5. Remove five screws [1], disconnect the connector [2] and remove the paper pick-up unit [3]. 4056F2C508DB 3.3.6 PF drive board (PFDB) 1.
  • Page 378 Field Service Ver. 1.0 Aug. 2007 3. Other 4. Remove two screws [1] and the PF drive board [2]. 4056F2C510DA 3.3.7 Paper pick-up solenoid (SD1) 1. Remove the paper pick-up unit. See P.7 2. Disconnect the connector [1]. 3. Remove the screw [2] and the pro- tective cover [3].

  • Page 379: Tray Set Detecting Switch (Sw1)

    3. Other Field Service Ver. 1.0 Aug. 2007 3.3.8 Tray set detecting switch (SW1) 1. Remove the paper pick-up unit. See P.7 2. Unlock two tabs [1], disconnect the connector [2] and remove the tray set detecting switch [3]. 4056F2C513DB Cleaning procedure NOTE •...

  • Page 380: Troubleshooting

    Field Service Ver. 1.0 Aug. 2007 4. Jam display Troubleshooting Jam display Misfeed display • When a media misfeed occurs, the printer shows the corresponding media misfeed sta- tus by means of the Error indicator on the control panel or LCD display. CAUTION! PAPER MISFEED CAUTION!

  • Page 381: Sensor Layout

    4. Jam display Field Service Ver. 1.0 Aug. 2007 Sensor layout 4056F4C500DA Registration sensor...

  • Page 382: Solution

    Field Service Ver. 1.0 Aug. 2007 4. Jam display Solution 4.3.1 Initial check items • When a media misfeed occurs, check the following: Check Item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp. Instruct the user in correct media storage.
  • Page 383 4. Jam display Field Service Ver. 1.0 Aug. 2007 Blank Page...
  • Page 384 SERVICE MANUAL FIELD SERVICE 2007.08 Ver. 1.0...
  • Page 385 Revision history After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 386 Field Service Ver. 1.0 Aug. 2007 CONTENTS Duplex Option General Product specifications ..................... 1 Maintenance Periodical check ...................... 3 Maintenance procedure (Periodical check parts) ..........3 Other ........................4 Disassembly/Adjustment prohibited items ............4 Disassembly/Assembly/Cleaning list (Other parts)..........5 3.2.1 Disassembly/Assembly parts list..............
  • Page 387 Field Service Ver. 1.0 Aug. 2007 How to reset ....................... 19 Solution ......................19 5.3.1 0FH: Duplex cooling fan motor malfunction ..........19 Miscellaneous malfunctions .................. 20 List of miscellaneous malfunctions ..............20 Duplex size/Type error..................20...

  • Page 388: Duplex Option

    Field Service Ver. 1.0 Aug. 2007 1. Product specifications General Product specifications A. Type Name Duplex Option Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main unit Reversing System Exit Roller switchback Conveyance system Rubber roller + driven rolls Document Alignment Center...
  • Page 389 1. Product specifications Field Service Ver. 1.0 Aug. 2007 Blank Page...

  • Page 390: Maintenance

    Field Service Ver. 1.0 Aug. 2007 2. Periodical check Maintenance Periodical check Maintenance procedure (Periodical check parts) • Periodically replaced parts are not employed.

  • Page 391: Other

    3. Other Field Service Ver. 1.0 Aug. 2007 Other Disassembly/Adjustment prohibited items A. Paint-locked screws NOTE • To prevent loose screws, a screw lock in blue or green series color is applied to the screws. • The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.

  • Page 392: Duplex Option

    Field Service Ver. 1.0 Aug. 2007 3. Other Disassembly/Assembly/Cleaning list (Other parts) 3.2.1 Disassembly/Assembly parts list Section Part name Ref. page Unit Duplex Option Exterior parts Right cover Board and etc. AD drive board Cooling fan motor Transport motor P.12 Other parts Reverse motor P.12...
  • Page 393 3. Other Field Service Ver. 1.0 Aug. 2007 3. Remove the Duplex Option [1]. 4057F2C502DA B. Reinstall Procedure 1. Open the duplex option door [1] and turn the two locking knobs [2] to unlock the Duplex Option. 4057F2C503DA...
  • Page 394 Field Service Ver. 1.0 Aug. 2007 3. Other 2. Mount the Duplex Option [1] onto the printer main body. 4057F2C504DA 3. Turn the two locking knobs [1] to lock the Duplex Option into position. NOTE • When locking the Duplex Option into position, be sure to hold the unit with a hand and, at the same time, press it up against the printer...

  • Page 395: Right Cover

    3. Other Field Service Ver. 1.0 Aug. 2007 NOTE • After the Duplex Option has been locked into position, check that the two locking knobs are in the correct locked position. 4. Close the duplex option door [1]. 4057F2C506DA 3.3.2 Right cover 1.

  • Page 396: Cooling Fan Motor (Fm1)

    Field Service Ver. 1.0 Aug. 2007 3. Other 3. Disconnect all connectors from the AD drive board [1]. 4. Remove three screws [2] and the AD drive board [1]. 4057F2C509DA 3.3.4 Cooling fan motor (FM1) 1. Remove the right cover. See P.8 2.
  • Page 397 3. Other Field Service Ver. 1.0 Aug. 2007 3. Remove the screw [1]. 4057F2C510DA 4. Unhook the two dowel pins [1] and remove the duplex option door [2]. 4057F2C519DA 5. Remove the screw [1], unlock the tab [2] and remove the harness cover [3].
  • Page 398 Field Service Ver. 1.0 Aug. 2007 3. Other 6. Remove two screws [1], unlock two tabs [2] and remove the duplex door upper cover [3]. 4057F2C512DA 7. Unlock four tabs [1] and remove the cooling fan motor assy [2]. 4057F2C520DA 8.

  • Page 399: Transport Motor (M1)

    3. Other Field Service Ver. 1.0 Aug. 2007 9. Unlock three tabs [1] and remove the cooling fan motor [2]. 4057F2C514DA 3.3.5 Transport motor (M1) 1. Remove the right cover. See P.8 2. Remove two screws [1] and discon- nect the connector [2]. 3.
  • Page 400 Field Service Ver. 1.0 Aug. 2007 3. Other 3.3.7 Registration solenoid (SD1) 1. Remove the right cover. See P.8 2. Disconnect the connector [1]. 3. Remove the screw [2] and the pro- tective cover [3]. 4057F2C516DA 4. Remove the registration solenoid [1]. 4057F2C517DA...

  • Page 401: Cleaning Procedure

    3. Other Field Service Ver. 1.0 Aug. 2007 Cleaning procedure NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 3.4.1 Transport roller A. Cleaning procedure 1. Open the duplex door. 2. Using a cleaning pad dampened with alcohol, wipe the transport rollers [1] clean of dirt.

  • Page 402: Troubleshooting

    Field Service Ver. 1.0 Aug. 2007 4. Jam display Troubleshooting Jam display List of display messages • When a media misfeed occurs, the printer shows the corresponding media misfeed sta- tus by means of the Error indicator on the control panel or LCD display. CAUTION! PAPER JAM CAUTION!

  • Page 403: Sensor Layout

    4. Jam display Field Service Ver. 1.0 Aug. 2007 Sensor layout 4057F4C501DA Exit sensor Fusing paper loop sensor Transport sensor Paper loop sensor...

  • Page 404: Solution

    Field Service Ver. 1.0 Aug. 2007 4. Jam display Solution 4.3.1 Initial check items • When a media misfeed occurs, check the following: Check Item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp. Instruct the user in correct media storage.

  • Page 405: Misfeed At Duplex Option Paper Feed Section

    4. Jam display Field Service Ver. 1.0 Aug. 2007 4.3.3 Misfeed at duplex option paper feed section A. Detection timing Type Description The paper loop sensor (PS1) is not unblocked even after the lapse of a predeter- mined period of time after a duplex paper feed sequence has been started. Detection of mis- feed at duplex The paper loop sensor (PS1) is not blocked even after the lapse of a predeter-...

  • Page 406: Error Codes

    Field Service Ver. 1.0 Aug. 2007 5. Error codes Error codes Trouble code 5.1.1 Trouble code list Code Item Detection Timing • The fan motor lock signal remains HIGH for a predeter- Duplex cooling fan motor malfunc- mined consecutive period of time while the power sup- tion ply cooling fan motor remains energized.

  • Page 407: Miscellaneous Malfunctions

    6. Miscellaneous malfunctions Field Service Ver. 1.0 Aug. 2007 Miscellaneous malfunctions List of miscellaneous malfunctions Display Description SIZE/TYPE ERROR • A 2-sided print cycle is run using the type and size of paper that are not good DUPLEX for 2-sided printing. Duplex size/Type error Relevant electrical parts AD drive board (ADDB)
  • Page 408 © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4139-B-FE1 DD4139-B-FE1 avoid disclosure of confidential information.

Table of Contents