Canon 3301B002 On-Screen Manual page 151

Cleaning the Paper Feed Roller
with a moistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as
you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.
Important
If the power plug is disconnected, the date/time settings as well as all documents stored in memory
will be lost. Send an unsent fax or print a necessary document before the power plug is
disconnected.
If this does not solve the problem, contact your service center.
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