Canon 3301B002 On-Screen Manual page 145

Cleaning the Print Head Deeply
If a particular color is not printed properly, replace the ink tank of that color.
Replacing an Ink Tank
See
If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours. Do
not disconnect the power plug when turning off the power.
If the problem is still not resolved, the Print Head may be damaged. Contact your service center.
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