Troubleshooting - Konica Minolta bizhub PRO 950 User Manual

Troubleshooting

10 Troubleshooting
Connection
Problem
The printer is not found by
his name. Only the IP
address of the printer can
be used.
Acquire
Information fails
Printing
Problem
Missing settings
Missing settings (Mac OS
X)
Output is not stapled
Output is not folded
Collate option in main
dialog doesn't work
[Acquire tray and paper
data] missing (Mac OS 9)
bizhub PRO 950 Printer Driver
Solution
The administrator must make sure that the
network name assigned to the bizhub PRO
950 matches the network name stored in
the DNS.
Device If the copier is used as a shared printer on a
network server (and not directly), the printer
driver Plug-in will not be able to configure
installable options automatically. In this
case, set the installable options manually.
Solution
Wrong/ no installable option
The functionality of the Mac OS X printer
driver Plug-in is restricted by some items.
Too many pages for stapling. Make sure
your document does not contain more than
50 sheets of paper. Paper with a weight of
less than 50 g/m² and more than 244 g/m²
cannot be stapled.
Paper with a weight of more than91g/m²
cannot
Fold/Gate Fold/Multi Letter Fold. Paper with
a weight with more than 130 g/m
be folded in other folding types.
Deactivated to avoid conflicts.
Not supported under Mac OS 9
be folded in Double Parallel
2
cannot
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