Konica Minolta bizhub PRO 950 Setup Instructions
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Konica Minolta bizhub PRO 950 Setup Instructions

Konica Minolta bizhub PRO 950 Setup Instructions

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bizhub PRO 950 Main Body NIC
bizhub vCare/CS Remote Care
HTTP (Simplex) Setup Instructions
Version 1.6
Created: 12/13/10

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Summary of Contents for Konica Minolta bizhub PRO 950

  • Page 1 PRO 950 Main Body NIC bizhub vCare/CS Remote Care HTTP (Simplex) Setup Instructions Version 1.6 Created: 12/13/10...

  • Page 2: Table Of Contents

    WEB/DAV server. All passwords, user names and port settings for HTTP will be set to allow the MFP to communicate with the WEB/DAV server(s) supporting vCare/CSRC. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 1 of 26...

  • Page 3: Administrative Requirements Prior To Mfp Http Setup

    1234567. C: Setting MFP Date/Time Settings 1. Press the Utility / Counter button on the MFP. 2. Select [Administrator Setting]. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 2 of 26...
  • Page 4 3. Select [System Setting]. 4. Then select [Time and Date Setting]. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 3 of 26...
  • Page 5 Mountain Time Zone: -0700 d. Pacific Time Zone: -0800 Note: Make sure to press “Set button after each selection. 8. Press OK then Exit. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 4 of 26...

  • Page 6: Enabling Vcare Settings In Service Mode

    2. Press [System Setting], then select [Setting Date Input]. 3. In the [New Date] section, enter the current date then press “Set.” 4. Press OK. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 5 of 26...
  • Page 7 5. Select [System settings], then [Software DIPSW Setting] 6. Set [03-6] to On(1). Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 6 of 26...
  • Page 8 8. Within [Service Mode] > Select [Machine Condition] > I/O Check Mode]. 9. Key in 15 > press the [Access] button> then key in 98 and press the MFP’s [Start] button. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 7 of 26...
  • Page 9 11. Press Return > then select the [Service mode] button at the upper left. 12. Within [Service Mode] > select [System Setting] > [Software DIPSW Setting]. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 8 of 26...
  • Page 10 Cycle power by turning off SW2 and SW1. Wait 15 seconds before powering on the MFP. Then wait until the MFP comes to a full ready. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 9 of 26...

  • Page 11: Setting Vcare Settings In Service Mode

    2. After selecting the [CS Remote Care] button, press the second [CS Remote Care] selection. 3. Select 03 HTTP > then select [Simplex]. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 10 of 26...
  • Page 12 5. Enter a seven digit Tech ID Number in the [ID Code] field. 6. Press [ID Code] a second time and then select the now available [Detail Settings] button. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 11 of 26...
  • Page 13 9. 8. Press the “Execute” button, perform the “Ram Clear” then cycle power. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 12 of 26...
  • Page 14 12. Press [Cryptogram] 13. Select to [Not Use Cryptogram] Note: The exception would be if you had been otherwise instructed by your vCare Administrator. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 13 of 26...
  • Page 15 15. The [Basic settings] screen should then look similar to the screenshot below IMPORTANT: Do Not Press the [First Call] button at this time. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 14 of 26...

  • Page 16: Heart Beat Setting

    MFPs condition. This setting is not necessary to be configured, if MFPs are configured to report on a Daily basis. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 15 of 26...
  • Page 17 Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 16 of 26...

  • Page 18: Setting Vcare Date And Time Settings

    Pacific Time Zone: -0800 Note: Make sure to press the “Set” button after entering “Date/Time” and “Time Zone” settings. 3. Press [OK]. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 17 of 26...

  • Page 19: Periodical Transmission Setting

    If Firmware previous to version 20 is loaded, selecting “Every month” will configure the 950 to report “Every day.” Contact your vCare Administrator for recommended Daily reporting setting. 4. Press the “OK” button. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 18 of 26...

  • Page 20: Data Collection Setting

    7. Select Extension for Maintenance. 8. The default user name is [ce] lower case. 9. The default password is [92729272]. 10. Select CSRC http Setting. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 19 of 26...
  • Page 21 SW 1 & 2 continue to next section. 19. If a Communication error results, proceed to the “Troubleshoot Communication Issues section.” Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 20 of 26...

  • Page 22: First Call To The Vcare System

    If a transmission error occurs against the center, Check the error code table located in the Machine field service manual Page 269. 6. Wait 3 minutes. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 21 of 26...
  • Page 23 9. The “Maintenance comp” should now be present 10. Press the “Maintenance comp” button. 11. Press “Exit” 3x to exit Service mode. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 22 of 26...

  • Page 24: Troubleshoot Communication Issues

    8. From the [Extension for maintenance] menu, select [Mail Log]. Note: Even though HTTP communication is being performed the HTTP communication results are displayed through the “SMTP LOG” Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 23 of 26...
  • Page 25 9. Observe the HTTP Communication results listed in the “SMTP LOG” and have those results on hand when calling vCare technical support. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 24 of 26...

  • Page 26: Printing A Vcare Communication Log

    2. Press Utility\Counter -> Stop -> 00 -> Stop -> 01 to enter TECH REP MODE 3. In [Service mode], select [List Output] 4. Select [Communication Log List] and press the “Copy” at the upper left. Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 25 of 26...
  • Page 27 If the “Communication Log List” button does not appear, in [Service Mode] > select [System Setting] > [Software DIPSW Setting] and set [30-1] to On(1). Konica Minolta bizhub PRO 950 Main Body bizhub vCare One Way HTTP Setup Guide Page 26 of 26...

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