Error Messages - Pioneer AVIC-D3 - Navigation System With DVD Player Operation Manual

Error Messages

When problems occur with disc playback, an error message appears on the display. Refer to the table
below to identify the problem, then take the suggested corrective action. If the error persists, contact
your dealer or your nearest PIONEER Service Center.
The messages in "( )" will appear on the "Rear display".
Message
Reading error
(ERROR-02-XX)
Mechanism error
Region code error
(DIFFERENT REGION
DISC)
NON PLAYABLE DISC
Thermal error
(THERMAL PROTEC-
TION IN MOTION)
Non-playable tracks
are skipped.
(FILE SKIPPED)
Impossible to play all
tracks. (PROCETED
DISC,DRM Protected)
Flash writing error.
Impossible to write on
the flash. (CAN NOT
SAVE DATA)
Authorization Error
(AUTHORIZATION
ERROR)
NON-PLAYABLE FILE
ERROR-11
ERROR-21
Cause
Dirty
Scratched disc
The disc is loaded upside down
Electrical or mechanical
The disc does not have the same region
number as the navigation system
This type of disc cannot be played by the
navigation system
The temperature of the navigation system is
outside of the normal operating range
Files that are protected by digital rights
management.
All the files on the inserted disc are secured
by DRM.
The playback history for VOD contents can-
not be saved for some reason.
The device does not match the device regis-
tered with the VOD provider. VOD contents
cannot be played back.
VOD rental contents file error
Played back a disc with incompatible for-
mat.
Connected an iPod with no charge.
The iPod version is not compatible.
Action (See)
Clean disc.
Replace disc.
Check that the disc is loaded correctly.
Press the RESET button. (Refer to page 140
in this manual.)
Replace the DVD-Video with one bearing the
correct region number.
Replace the disc with one the navigation sys-
tem can play.
Wait until the unit's temperature returns to
within normal operating limits.
The protected files are skipped.
Replace disc.
• Try saving again.
• If the message appears frequently, consult
your dealer.
Check whether this device has been regis-
tered with the VOD provider.
• Try saving again.
• If the message appears frequently, consult
your dealer.
Playback a disc with compatible format.
• Turn "iPod Charge" is "On" and recon-
nect the iPod.
• Connect a charged iPod.
Use an iPod with a compatible version.
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