Appendix; Error Messages - Pioneer AVH-285BT Owner's Manual

Appendix

Problems with the phone screen
Dialling is impossible because the touch panel keys for
dialling are inactive.
 Your phone is out of range for service.
— Retry after re-entering the range for service.
 The connection between the mobile phone and this product
cannot be established now.
— Perform the connection process.
Problems with the Application screen
A black screen is displayed.
 While operating an application, the application was ended
on the smartphone side.
— Press to display the Top menu screen.
 The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
The screen is displayed, but operation does not work at all.
 An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
 Charging stopped because the temperature of the smart-
phone rose due to prolonged use of the smartphone during
charging.
— Disconnect the smartphone from the cable, and wait until
the smartphone cools down.
 More battery power was consumed than was gained from
charging.
— This problem may be resolved by stopping any unneces-
sary services on the smartphone.

Error messages

When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service centre.
Common
AMP Error
 This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorised Pioneer Service Station for
assistance.
Product overheat. System will be shut down automatically
in 1 minute. Restart the product by ACC Off/On may fix this
problem. If this message keep showing up, it is possible
that some problem occurred in the product.
 The temperature is too high for this product to operate.
— Follow the instructions displayed on the screen. If this
does not solve the problem, contact your dealer or an
authorised Pioneer Station for assistance.
Disc
Error-02-XX
 The disc is dirty.
— Clean the disc.
 The disc is scratched.
— Replace the disc.
 The disc is loaded upside down.
— Check that the disc is loaded correctly.
 There is an electrical or mechanical error.
— Press the RESET button.
Different Region Disc
 The disc does not have the same region number as this
product.
— Replace the DVD with one bearing the correct region
number.
Unplayable Disc
 This type of disc cannot be played on this product.
— Replace the disc with one that can be played on this
product.
Unplayable File
 This type of file cannot be played on this product.
— Select a file that can be played.
Skipped
 The inserted disc contains DRM protected files.
— The protected files are skipped.
Protect
 All the files on the inserted disc are embedded with DRM.
— Replace the disc.
TEMP
 The temperature of this product is outside the normal operat-
ing range.
— Wait until this product returns to a temperature within the
normal operating limits.
This DivX rental has expired.
 The inserted disc contains expired DivX VOD content.
— Select a file that can be played.
Video resolution not supported
 Files that cannot be played on this product are included in
the file.
— Select a file that can be played.
Unable to write to flash memory.
 The playback history for VOD contents cannot be saved for
some reason.
— Retry.
— If the message appears frequently, consult your dealer.
Your device is not authorized to play this DivX protected
video.
 This product's DivX registration code has not been author-
ised by the DivX VOD contents provider.
— Register this product to the DivX VOD contents provider.
Video frame rate not supported
 DivX file's frame rate is more than 30 fps.
— Select a file that can be played.
Audio Format not supported
 This type of file is not supported on this product.
— Select a file that can be played.
USB storage device
Error-02
 Communication failed.
— Turn the ignition switch OFF and back ON.
— Disconnect the USB storage device.
— Change to a different source. Then, return to the USB
storage device.
Unplayable File
 This type of file cannot be played on this product.
— Select a file that can be played.
 Security for the connected USB storage device is enabled.
— Follow the USB storage device instructions to disable
security.
Skipped
 The connected USB storage device contains DRM protected
files.
— The protected files are skipped.
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