Action
3
Verify that the Paper Type setting in the printer
driver matches the print media you loaded.
On the Paper/Output tab in Printing
1
Preferences of the printer driver, check the
Paper Type setting.
Load dry (not damp) and corrected print
2
media, and then click Print Test Page in
Properties of the printer driver.
Is the problem recovered?
4
Disable the Toner Saving Mode in the printer
driver.
On the Advanced tab in Printing
1
Preferences of the printer driver, ensure that
the Toner Saving Mode check box is not
selected.
Is the problem recovered?
Toner smears or print comes off/Stain on back side
Yes
No
The task is
Go to action 4.
complete.
The task is
Contact Dell.
complete.
Troubleshooting
291