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Dell 1710 Owner's Manual

Dell laser printer owners manual 1710, 1710n.
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Dell™ Laser Printer 1710/1710n
Owner's Manual
Look Inside For:
• Setting Up Your Printer
• Loading Paper
• Network Printing
• Understanding the Software
w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m

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Table of Contents

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   Summary of Contents for Dell 1710

  • Page 1 Dell™ Laser Printer 1710/1710n Owner’s Manual Look Inside For: • Setting Up Your Printer • Loading Paper • Network Printing • Understanding the Software w w w . d e l l . c o m / s u p p l i e s | s u p p o r t . d e l l . c o m...
  • Page 2: Ordering Supplies

    Ordering Supplies Dell™ print cartridges are available only through Dell. You can order print cartridges online at www.dell.com/supplies or by phone. 877-INK-2-YOU Australia 1300 303 290 Austria 08 20 - 24 05 30 35 Belgium 02.713 1590 Canada 877-501-4803 Chile...
  • Page 3 © 2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 5: Table Of Contents

    Contents 1 Getting Started Understanding Your Printer Using the Operator Panel Buttons Printing the Printer Settings Configuration Sheet Installing the 550-Sheet Optional Drawer Configuring the Paper Trays Installing an Optional Memory Card 2 Loading Paper Loading the 250-Sheet and 550-Sheet Trays...
  • Page 6 Run the Installation Software 5 Software Overview Dell™ Toner Management System Status Monitor Center Printing Status Window Dell Printer Supplies Reorder Application Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Software Uninstall Driver Profiler ......
  • Page 7 Replacing the Toner Cartridge Replacing the Imaging Drum 8 Troubleshooting 9 Contacting Dell Technical Assistance ......Automated Order-Status Service Contacting Dell .
  • Page 8 ......Total Satisfaction Return Policy (U.S. Only) Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Total Satisfaction Return Policy (Canada Only) Dell™...
  • Page 9 • This product is designed to meet safety standards with the use of specific Dell-authorized components. The safety features of some parts may not always be obvious. Dell disclaims liability associated with the use of non-Dell-authorized components. •...
  • Page 10 CAUTION: SAFETY INSTRUCTIONS...
  • Page 11: Getting Started

    Getting Started Understanding Your Printer Optional 550-sheet tray 250-sheet tray Manual feed slot Paper guide Output bin Operator panel Front cover Getting Started...
  • Page 12: Using The Operator Panel Buttons

    Press and hold Continue All the lights cycle. Getting Started to resume printing. twice quickly to display an error code. to cancel the job currently printing. until all of the lights come on to reset the printer. as you turn the printer on.
  • Page 13: Installing The 550-sheet Optional Drawer

    Place the drawer in the location you have chosen for your printer. NOTE: If you have optional memory to install, leave clearance on the right side of the printer. Align the holes in the printer with the positioning posts on the 550-sheet drawer and lower the printer into place.
  • Page 14: Configuring The Paper Trays

    On the Menu Bar, click Actions Apply Settings. Close the utility. NOTE: If you change the size or type of media loaded into either tray, use the Local Printer Settings Utility to reconfigure the tray. To update your printer options, follow the instructions in the table.
  • Page 15 Click OK, and then close the Printers folder. Dell Laser Printer 1710n Setting the paper size and type for the 1710n printer is done through the Dell Printer Configuration Web Tool. Use the following steps to change the 1710n printer paper size and type: Type your network printer’s IP address in your Web browser.
  • Page 16: Installing An Optional Memory Card

    CAUTION: If you are installing a memory card after setting up the printer, turn the printer off and unplug the power cord before continuing. Open the front cover by pressing the button on the left side of the printer and lowering the cover.
  • Page 17 Push open the latches on both ends of the memory connector. NOTE: Memory options designed for other printers may not work with your printer. Unpack the memory card. NOTICE: Memory cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a memory card.
  • Page 18 For Windows XP , c Faxes. For all others, click Start Settings Printers. Right-click the Dell Laser Printer 1710 icon, and then select Properties. On the Install Options tab, increase the amount of memory in the Printer Memory (MB) box.
  • Page 19: Loading Paper

    Loading Paper Loading the 250-Sheet and 550-Sheet Trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. Remove the tray. Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface.
  • Page 20 Load the paper in the tray with the print side facing down. Make sure the paper is below the max fill line on the side guides. Overloading may cause jams. Slide the two side guides and the back guide until they fit snugly against the stack of paper. If you are loading legal or folio size paper, press down on the latch at the back of the tray and expand the tray until the extender locks into place.
  • Page 21 Insert the tray. Extend the paper support on the output bin. Loading Paper...
  • Page 22: Loading The Manual Feeder

    Loading the Manual Feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
  • Page 23: Using The Rear Exit

    Hold transparencies by the edges and avoid touching the print side. Oils from your fingers that are deposited on the transparency can affect print quality. • Load letterhead face-up, with the top of the sheet entering the printer first. • If you experience problems with paper feed, turn the paper around.
  • Page 24: Print Media Guidelines

    Print Media Guidelines Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or specialty media you are considering before buying large quantities. CAUTION: Your product uses a printing process that heats the print media, and heat can cause certain media to release emissions.
  • Page 25 Source Media and Size Manual Feeder Paper, Labels: A4, A5, JIS B5, Letter, Legal, Executive, Folio, Statement Transparencies: A4, Letter Envelopes: Monarch (7 ¾), 9, Com-10, C5, B5, DL Cardstock* Minimum Feed Size: 3 x 5 in. (76 x 127 mm) Maximum Paper Size: 8.5 x 14 in.
  • Page 26 Loading Paper...
  • Page 27: Setting Up For Local Printing

    "Software Overview" on page 41 are automatically installed—you are ready to print! If you purchased your Dell printer separately, use the Drivers and Utilities CD to install all the features described in the "Software Overview" on page 41. Use the following table to find the instructions you need for your operating system.
  • Page 28: Using Xp Professional X64 With A Usb Or Parallel Cable

    NOTE: Windows XP Professional requires that you have administrative access to install printer drivers on your computer. When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD into your computer.
  • Page 29: Using Windows Xp With A Usb Or Parallel Cable

    NOTE: Windows XP Professional requires that you have administrative access to install printer drivers on your computer. When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD into your computer.
  • Page 30: Using Windows 2003 Server With A Usb Or Parallel Cable

    Using Windows 2003 Server With a USB or Parallel Cable When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD into your computer. The Wizard automatically searches for an appropriate driver.
  • Page 31: Using Windows 2000 With A Usb Or Parallel Cable

    Using Windows 2000 With a USB or Parallel Cable When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD, and then click Next. Select Search for a suitable driver, and then click Next.
  • Page 32: Using Windows Nt With A Parallel Cable

    Click Next to install the printer driver. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Setting Up for Local Printing...
  • Page 33: Using Windows 98 Se With A Usb Or Parallel Cable

    NOTE: Depending on the software and printers already installed on your computer, your screens may vary from those in the instructions. If you are connecting the printer using a USB cable, you must install both a USB port driver and a custom print driver.
  • Page 34: Using Macintosh Os 9.2 And Os 10.2

    Click Next. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Select Yes to print a test page, and then click Finish.
  • Page 35 From the Select an Operating System drop-down list, select Not Applicable. From the Select an Operating System Language drop-down list, select your language. Click Submit. Under Printer Drivers, select your printer from the list. Under Driver, select your printer driver from the list. Click on the driver filename.
  • Page 36 Setting Up for Local Printing...
  • Page 37: Setting Up For Network Printing

    To disable or enable your XP firewall, perform the following steps. NOTICE: Dell recommends that you enable your Windows XP firewall after you install the printer software. Enabling the Windows XP firewall after you install the printer software does not limit the use of your network printer.
  • Page 38: Run The Installation Software

    Server, to monitor the status of your network printer without leaving your desk. You can view and/or change the printer configuration settings, monitor toner level, and when it is time to order replacement toner cartridges, just click the Dell supplies link right from your Web browser. Setting Up for Network Printing...
  • Page 39 Web browser, and the printer configuration appears on the screen. Refer to your User’s Guide for more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.
  • Page 40 Setting Up for Network Printing...
  • Page 41: Software Overview

    Select Help to read the online Help. Printing Status Window NOTE: This application is not available with Windows NT, 98 SE, or Me, or when the printer is connected to a network. The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer) and the name of the job when you send a job to print.
  • Page 42: Dell Printer Supplies Reorder Application

    NOTE: This application is not available when the printer is connected to a network. Use the Dell Local Printer Settings Utility to change and save printer settings not available from the printer driver. When you change these settings, they remain in effect until you make another selection and apply it, or until you restore the original printer settings (called factory default settings).
  • Page 43: Dell Printer Software Uninstall

    Click Uninstall Now. Click OK when the uninstall is complete. • Click Start Programs or All Programs Dell Printers Dell Laser Printer 1710. Select Dell Printer Software Uninstall. Select the components to uninstall, and then click Next. Click Uninstall Now.
  • Page 44: Dell Printer Configuration Web Tool

    Web browser, and the printer configuration appears on the screen. Refer to your User’s Guide for more information. You can set up the Dell Printer Configuration Web Tool to send you an email when the printer needs supplies or intervention.
  • Page 45 To set up email alerts: Launch the Dell Printer Configuration Web Tool. Click Email Alert Setup. Under Setup Email Server, enter the Primary SMTP Gateway and the Reply Address. Under Setup Email Lists and Alerts, enter your email address or the key operator’s email address in the email list box.
  • Page 46 Software Overview...
  • Page 47: Printing

    Printing Manually Feeding a Print Job The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. When using the manual feeder, send the print job to the printer before loading the print media.
  • Page 48 If you experience problems with paper feed, turn the paper over. Adjust the paper guides to the print media’s width. Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages.
  • Page 49: Printing On Both Sides Of The Paper (manual Duplex)

    Printing on Both Sides of the Paper (Manual Duplex) Printing on both sides of the paper reduces printing costs. Although you can use Tray 1 or the 550-sheet tray to print the first side of the duplex job, only use Tray 1 to print the second side. You can choose how you want your job duplexed: Long Edge or Short Edge.
  • Page 50: Printing Multiple Page Images On One Page (n-up Printing)

    Click OK. Click OK on the Print window. The printer prints every other page of the document first. Once the first side of your job prints, the Load Paper light Load the paper back into the printer with the already-printed side up and the top of the page toward the front of the tray.
  • Page 51: Printing A Booklet

    Sheets per Bundle option to specify how many physical pages are put into one bundle. The printer will print the necessary number of bundles, which you can then bind into one booklet. Printing in bundles helps the outside edge of the pages line up more evenly.
  • Page 52: Printing A Poster

    Duplex options are dimmed and remain at the last setting used. From the computer’s software application, select File Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. From the Page Layout tab, click More Page Layout Options.
  • Page 53: Printing On Letterhead

    Manual feeder—Load the letterhead paper face-up, with the top of the sheet first. NOTE: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer displays the Load Manual Feeder light sequence (see "Manually Feeding a Print Job" on page 47).
  • Page 54: Canceling A Print Job

    For Windows XP only: Click Start Hardware Printers and Faxes. For all others: Click Start Double-click the printer you are using to print the job. A list of print jobs appears. Right-click the document you want to stop printing, and then click Cancel. Printing to cancel the job currently printing.
  • Page 55: Maintaining Your Printer

    You can determine approximately how much toner is left in your cartridge by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies. For more information on printing the printer settings configuration sheet, see "Printing the Printer Settings Configuration Sheet"...
  • Page 56 To replace the toner cartridge: Open the front cover by pressing the button on the left side of the printer and lowering the cover. CAUTION: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems.
  • Page 57 Pull the toner cartridge up and out using the handle. Unpack the new toner cartridge. Rotate the cartridge in all directions to distribute the toner. Maintaining Your Printer...
  • Page 58 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front cover. Maintaining Your Printer...
  • Page 59: Replacing The Imaging Drum

    For more information on printing the printer settings configuration sheet, see "Printing the Printer Settings Configuration Sheet" on page 12. To ensure print quality and to avoid damage to the printer, the printer stops operating after the iamging drum has reached a maximum of 40,000 pages. The printer automatically notifies you before the imaging drum reaches this point.
  • Page 60 To replace the imaging drum: Open the front cover by pressing the button on the left side of the printer and lowering the cover. Pull the toner cartridge assembly out of the printer by pulling on the toner cartridge handle.
  • Page 61 Install the toner cartridge into the new toner cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Maintaining Your Printer...
  • Page 62 Install the toner cartridge assembly into the printer by aligning the blue arrows on the guides of the toner cartridge assembly with the blue arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go.
  • Page 63: Troubleshooting

    Troubleshooting Use the following table to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a service technician. H E P R I N T I S G E T T I N G L I G H T...
  • Page 64 • Wait to see if the lights come on. This may take a few seconds. • Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet. A G E S A R E B L A N K •...
  • Page 65 A P E R I S J A M M E D I N T H E P R I N T E R When a paper jam occurs, the printer stops and the operator panel’s Paper Jam and Continue lights come on.
  • Page 66 Open the front cover and remove the toner cartridge assembly. NOTE: Do not leave the toner cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Remove any jams in the area behind the toner cartridge assembly. Troubleshooting...
  • Page 67 Lift the flap at the front of the printer and remove any jams beneath the flap. Open the rear exit and remove any jams. After you have cleared the jams, reinstall the toner cartridge assembly, make sure all printer covers and trays are closed, and then press Continue NOTE: The printer reprints the pages that caused the paper jam.
  • Page 68 Troubleshooting...
  • Page 69: Contacting Dell

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 70 for the telephone number to call for your region.
  • Page 70: Contacting Dell

    NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 71 Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops)
  • Page 72 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
  • Page 73 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 74 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...
  • Page 75 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support Customer Care Tech Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/...
  • Page 76 Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 77 Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...
  • Page 78 Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
  • Page 79 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 80 Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)
  • Page 81 Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and workstations)
  • Page 82 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com...
  • Page 83 Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Sales Slovakia (Prague) Website: support.euro.dell.com...
  • Page 84 Country (City) International Access Code Country Code City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support Customer Care Sales Switchboard Corporate Technical Support Customer Care...
  • Page 85 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Corporate Sales...
  • Page 86 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct and general)
  • Page 87 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
  • Page 88 Contacting Dell...
  • Page 89: U.s. Terms And Conditions Of Sale

    Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing, wrong or damaged.
  • Page 90 If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.
  • Page 91 You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States.
  • Page 92: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. and Canada come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slip or invoice.
  • Page 93 The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.
  • Page 94 We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.
  • Page 95: Total Satisfaction Return Policy (u.s. Only)

    Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows: New Hardware Products and Accessories —...
  • Page 96: Limited Warranty Terms For Dell-branded Hardware Products (canada Only)

    You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
  • Page 97 What do I do if I need warranty service? Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.
  • Page 98 What if I purchased a service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.
  • Page 99: Total Satisfaction Return Policy (canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
  • Page 100: 1-year End-user Manufacturer Guarantee (latin America And The Caribbean Only)

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
  • Page 101: Dell™ Printer Consumables Limited Warranties

    If this product proves defective in either material or workmanship, it will be replaced without charge during the limited warranty period if returned to Dell. You must first call our toll-free number to get your return authorization. In the U.S., call 1-800-822-8965; in Canada, call 1-800-387-5757. If we are not able to replace the product because it has been discontinued or is not available, we will either replace it with a comparable product or reimburse you for the cartridge purchase cost, at Dell’s sole option.
  • Page 102: Export Regulations

    Dell™ Software License Agreement This is a legal agreement between you, the user, and Dell Products, L.P ("Dell"). This agreement covers all software that is distributed with the Dell product, for which there is no separate license agreement between you and the manufacturer or owner of the software (collectively the "Software").
  • Page 103 Software. If you are a commercial customer of Dell or a Dell affiliate, you hereby grant Dell, or an agent selected by Dell, the right to perform an audit of your use of the Software during normal business hours, you agree to cooperate with Dell in such audit, and you agree to provide Dell with all records reasonably related to your use of the Software.
  • Page 104: Regulatory Notices

    You acknowledge that you have read this agreement, that you understand it, that you agree to be bound by its terms, and that this is the complete and exclusive statement of the agreement between you and Dell regarding the Software.
  • Page 105 Using shielded cables ensures that you maintain the appropriate Electromagnetic Compatibility classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at www.dell.com/supplies.
  • Page 106 Appendix...
  • Page 107: Index

    I n d e x booklets, printing, 51 canceling a print job, 54 Dell contacting, 69 Dell Toner Management System, 41 Driver Profiler, 43 duplex, printing, 49 firewall, disabling, 37 imaging drum, replacing, 59 installing optional drawer, 13 optional memory, 16...
  • Page 108 (N-up), 50 network, 37 network setup page, 37 posters, 52 rear exit, using, 23 Set IP Address Utility, 42 software applications Dell Toner Management System, 41 Driver Profiler, 43 Local Printer Settings Utility, 42 Printer Configuration Web Tool, 44...

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