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Table of Contents
Dell™ Laser Printer 1710/1710n User's Guide
Click the links to the left for information on the features and operation of your printer. For information on
other documentation included with your printer, see
To order replacement toner cartridges or supplies from Dell:
1.
Double-click the icon on your desktop.
2.
Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For best service, have your Dell printer Service Tag number available.
For help locating your Service Tag number, see
Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and
Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model 1710/1710n
May 2005 SRV W4213 Rev. A00
Finding
Information.
Express Service Code and Service
Tag.

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Table of Contents

   Related Manuals for Dell 1710

   Summary of Contents for Dell 1710

  • Page 1 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
  • Page 2: Finding Information

    Drivers and Utilities CD My User's Guide If you purchased your Dell computer and printer at the same time, documentation and drivers for your printer are already installed on your computer. You can use the CD to uninstall/reinstall drivers or access your documentation.
  • Page 3 The Express Service Code is not available in all countries. Latest drivers for my Dell Support Website - support.dell.com printer Answers to technical The Dell Support website provides several online tools, including: service and support questions Solutions - Troubleshooting hints and tips, articles from technicians, Documentation for my...
  • Page 4: About Your Printer

    About Your Printer Understanding Your Printer Using the Operator Panel Buttons Printing the Printer Settings Configuration Sheet Choosing the Right Cable Understanding Your Printer 1 Optional 550-sheet tray 5 Output bin 2 Tray 1 6 Operator panel 3 Manual feed slot 7 Front cover 4 Paper guide Using the Operator Panel Buttons...
  • Page 5 Press and release Continue to resume printing. Press and release Continue twice quickly to display an error code. Press and release Cancel to cancel the job currently printing. Press and hold Cancel until all of the lights come on to reset the printer. Printing the Printer Settings Configuration Sheet To print the Printer Settings Configuration sheet: Turn the printer off.
  • Page 6 Press and release Continue until all the lights cycle. A Printer Settings Configuration sheet prints. Choosing the Right Cable Your Dell Laser Printer 1710 interconnection cable must meet the following requirements: Connection Cable certification USB 2.0 Parallel IEEE-1284 10/100BaseT Ethernet...
  • Page 7: Preparing The Printer

    Preparing the Printer Installing the 550-Sheet Optional Drawer Installing an Optional Memory Card Installing the 550-Sheet Optional Drawer Your printer supports one optional drawer that lets you load up to 550 sheets of paper. CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off, and unplug the power cord before continuing.
  • Page 8: Configuring The Paper Trays

    Setting Up for Local Printing Setting Up for Network Printing. Dell Laser Printer 1710/1710n Launch the Dell Local Printer Settings Utility (Start Programs Dell Printers Dell Laser Printer 1710 Dell Local Printer Settings Utility). Select your Dell Laser Printer 1710. Click OK.
  • Page 9: Installing An Optional Memory Card

    Click OK, and then close the Printers folder. Dell Laser Printer 1710n Setting the paper size and type for the 1710n printer is done through the Dell Printer Configuration Web Tool. Use the following steps to change the 1710n printer paper size and type: Type your network printer's IP address in your Web browser.
  • Page 10 The system board has one connector for an optional memory card. The printer can support up to 128MB (for a total of 160MB for a network printer and 144MB for a non-network printer). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before continuing.
  • Page 11 Push open the latches on both ends of the memory connector. NOTE: Memory options designed for other printers may not work with your printer. Unpack the memory card. NOTICE: Memory cards are easily damaged by static electricity. Touch something metal, such as the printer frame, before you touch a memory card.
  • Page 12 For Windows XP, click Start Control Panel Printers and Other Hardware Printers and Faxes. For all others, click Start Settings Printers. Right-click the Dell Laser Printer 1710 icon, and then select Properties. On the Install Options tab, increase the amount of memory in the Printer Memory (MB) box. Click OK.
  • Page 13: Loading Paper

    Loading Paper Loading the 250-Sheet and 550-Sheet Trays Loading the Manual Feeder Using the Rear Exit Loading the 250-Sheet and 550-Sheet Trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. Remove the tray. Prepare a stack of paper for loading by flexing or fanning it back and forth. Straighten the edges on a level surface.
  • Page 14 Slide the two side guides and the back guide until they fit snugly against the stack of paper. If you are loading legal or folio size paper, press down on the latch at the back of the tray, and expand the tray until the extender locks into place.
  • Page 15: Loading The Manual Feeder

    Extend the paper support on the output bin. Loading the Manual Feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.
  • Page 16: Using The Rear Exit

    Adjust the paper guides to the print media's width. Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer.
  • Page 18: Setting Up For Local Printing

    If you purchased your Dell printer and computer together, the printer drivers and utilities described in the Software Overview are automatically installed-you are ready to print! If you purchased your Dell printer separately, use the Drivers and Utilities CD to install all the features described in the Software Overview.
  • Page 19 Insert the Drivers and Utilities CD into your computer. The Wizard automatically searches for an appropriate driver. Scroll through the list of drivers until you see D:\Drivers\Print\x64\dkaayb40.inf selected in the Location column. Instead of D:\ you will see the letter of your CD-ROM drive. Click Next.
  • Page 20 The wizard copies all of the necessary files and installs the printer drivers. Click Finish when the software is installed. The Drivers and Utilities CD should launch the installation software automatically. If the CD does not automatically launch, click Start Run, type D:\setup.exe (where D is the drive letter of your CD), and then click OK.
  • Page 21 Select your printer from the drop-down box. Select Typical Installation (recommended), and then click Install. When all of the files are installed on your computer, the Congratulations screen appears. Click Print a Test Page to verify printer setup. Click Finish to exit when the test page prints successfully. Using Windows 2000 With a USB or Parallel Cable When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen.
  • Page 22 When all of the files are installed on your computer, the Congratulations screen appears. Click Print a Test Page to verify printer setup. Click Finish to exit when the test page prints successfully. Using Windows NT With a Parallel Cable NOTE: You need administrative access to install printer drivers on your computer.
  • Page 23 Click Next to install the printer driver. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Click Yes (recommended), and then click Finish to print a test page.
  • Page 24 Click Next. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Select Yes to print a test page, and then click Finish.
  • Page 25 Using Macintosh OS 9.2 and OS 10.2 The most current drivers for Macintosh are available for download on Dell's website. Go to support.dell.com, and click Small Business. Under Product Support, click Downloads & Drivers. From the Product Model drop-down list, select Printer, and then select 1710n (Network Laser).
  • Page 26: Setting Up For Network Printing

    Setting Up for Network Printing Direct Attachment With a Network Cable (Using a Print Server) Direct Attachment With a Network Cable (No Print Server) Local Attachment With a USB or Parallel Cable (Using a Print Server) Shared Printing Direct Attachment With a Network Cable (Using a Print Server) A print server is any designated computer that centrally manages all client print jobs.
  • Page 27: Disable Windows Xp Firewall

    Windows XP firewall before you install the printer software. To disable or enable your XP firewall, perform the following steps. NOTICE: Dell recommends that you enable your Windows XP firewall after you install the printer software. Enabling the Windows XP firewall after you install the printer software does not limit the use of your network printer.
  • Page 28 Select Install printer on one or more remote computers, and then click Next. Enter your Administrator user name and password, and then click Add. Select the clients or servers, and then click Next. Select the network printer you would like to install. If you do not see your printer listed, click Update to refresh the list or click Add Printer to add a printer to the network.
  • Page 29 computer, type ping followed by the new printer IP address (for example, 192.168.0.11): ping xxx.xxx.xxx.xxx If the printer is active on the network, you will receive a reply. If your printer doesn't respond, or if the IP address is not what you expected: Insert the Drivers and Utilities CD into your computer.
  • Page 30 NOTE: Use a network cable to connect the printer to access the Dell Printer Configuration Web Tool. This application is not available when the printer is connected to a computer with a USB or parallel cable.
  • Page 31 NOTE: Windows XP Professional x64 requires that you have administrative access to install printer drivers on your computer. When you attached the cable and turned on the printer, the Found New Hardware Wizard appeared on your computer screen. Insert the Drivers and Utilities CD into your computer. The Wizard automatically searches for an appropriate driver.
  • Page 32 your computer screen. Insert the Drivers and Utilities CD into your computer. The Wizard automatically searches for an appropriate driver. Scroll through the list of drivers until you see D:\Drivers\Print\Win_2kXP\dkaay2da.inf selected in the Location column. Instead of D:\ you will see the letter of your CD-ROM drive. Click Next.
  • Page 33 Click Next to install the printer driver. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Click Yes (recommended), and then click Finish to print a test page.
  • Page 34 Click Next. Click Next to complete installation. Use the default printer name (for example, Dell Laser Printer 1710) or type a unique name for your printer, and then click Next. Select Yes to print a test page, and then click Finish.
  • Page 35 Under Product Support, click Downloads & Drivers. From the Product Model drop-down list, select Printer, and then select 1710n (Network Laser). Click the arrow icon. From the Select Your Download Category drop-down list, select Printer Drivers. From the Select an Operating System drop-down list, select Not Applicable. From the Select an Operating System Language drop-down list, select your language.
  • Page 36: Shared Printing

    In order to use one of these methods, you must first share the printer and then install the shared printer on client computers. However, if you use one of these Microsoft methods, you will not have all the Dell features, such as the Status Monitor, that are installed with the Drivers and Utilities CD.
  • Page 37: Point And Print

    Click Additional Drivers, and select the operating systems of all network clients printing to this printer. Click OK. If you are missing files, you are prompted to insert the server operating system CD. To check that the printer was successfully shared: Make sure the printer object in the Printers folder shows it is shared.
  • Page 38 Click File Properties. From the General tab, click Print Test Page. When a test page prints successfully, printer installation is complete. Peer-to-Peer If you use the Peer-to-Peer method, the printer driver is fully installed on each client computer. Network clients retain control of driver modifications. The client computer handles the print job processing. For Windows XP only: Click Start Control Panel Printers and Other Hardware Printers and Faxes.
  • Page 39: Software Overview

    Software Overview Dell™ Toner Management System Dell Local Printer Settings Utility Set IP Address Utility Dell Printer Software Uninstall Driver Profiler Dell Printer Configuration Web Tool Use the Drivers and Utilities CD that came with your printer to install a combination of software applications, depending on your operating system.
  • Page 40: Dell Printer Supplies Reorder Application

    This application is not available when the printer is connected to a network. Use the Dell Local Printer Settings Utility to change and save printer settings not available from the printer driver (for example, activating Alarm Control if you want the printer to sound an alarm when it needs attention).
  • Page 41 Finishing Settings Paper Settings Parallel Settings PCL Emulation Settings Duplex Paper Source PCL SmartSwitch Orientation Duplex Bind Paper Size PS SmartSwitch Lines Per Page Copies Paper Type Parallel Buffer A4 Width Blank Pages Custom Types Advanced Status Tray Renumber Collation Substitute Size Auto CR after LF Honor Init...
  • Page 42: Set Ip Address Utility

    The Set IP Address Utility lets you set up an IP address and other important IP parameters. To set the IP Address manually: Launch the Dell Printer Configuration Web Tool by typing your network printer's IP address in your Web browser.
  • Page 43: Driver Profiler

    Have you ever sent a print job to the network printer down the hall, only to find it didn't print because of a paper jam or an empty paper tray? One of the features of the Dell Printer Configuration Web Tool is the Email Alert Setup, which sends you, or the key operator, an email when the printer needs supplies or intervention.
  • Page 44: Printer Status

    If you are a network administrator, you can easily copy the printer's settings to one or all printers on the network – right from your Web browser. To launch the Dell Printer Configuration Web Tool, just type your network printer's IP address in your Web browser.
  • Page 45: Printer Information

    Lock the operator panel with a password so that other users don't inadvertently change the printer settings you selected. NOTE: You must be a network administrator to use this feature. Online Help Click Help to visit the Dell website for printer troubleshooting.
  • Page 46: Understanding The Operator Panel Lights

    Understanding the Operator Panel Lights Common light sequences Secondary error codes The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention (for example, out of paper), or service.
  • Page 47: Secondary Error Codes

    Load media Load manual feeder Print side two of a duplex job Invalid engine code Invalid network code Toner Low Imaging drum near full Replace imaging drum Replace imaging drum (printer hard stop) Unsupported toner cartridge Toner cartridge not installed Change invalid toner cartridge Programming engine code Programming system code...
  • Page 48 Secondary error code light sequences Continue Ready/ Toner Low/ Load/ Paper Error Printer condition Data Replace Remove Drum Paper Complex page Insufficient printer memory Insufficient collation area Font error Network interface errors Error communicating with the host computer Host interface disabled Memory full Short paper Invalid engine code...
  • Page 49 Press and hold Cancel to reset the printer. NOTE: If you want to change the Power Saver setting, it can only be set from the Local Printer Settings Utility (see Dell Local Printer Settings Utility).
  • Page 50 What this light sequence means: The printer is busy receiving and processing data or printing. The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. The printer is formatting the flash memory. The printer is storing resources, such as fonts or macros, in flash memory.
  • Page 51 What this light sequence means: The printer is in the Ready mode, and Hex Trace is active. What you can do: Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace.
  • Page 52 What this light sequence means: The printer is flushing corrupted print data. The printer is processing data or printing pages, but the resolution of a page in the current print job is reduced from 600 dots per inch (dpi) to 300 dpi to prevent a memory full error.
  • Page 53 What this light sequence means: The printer door is open. What you can do: Close the door. What this light sequence means: The printer is out of media, or the media did not feed properly. What you can do: Load media into tray 1 or the optional 550-sheet tray, and press Continue to resume printing.
  • Page 54 What this light sequence means: The printer prompts you to load a single sheet of media in the manual feed. What you can do: Load media, with the side to be printed facing the front of the printer, into the manual feed. Press Continue to resume printing.
  • Page 55 What this light sequence means: The code in an internal print server has not been programmed, or the programmed code is not valid. What you can do: Download valid network code to the internal print server. Press Continue twice quickly to see the secondary error code. See Secondary error codes more information.
  • Page 56 What this light sequence means: The imaging drum is almost full and will need replacing soon. NOTE: The Toner Alarm must be turned on in the Setup Settings for this message to appear. What you can do: Press Continue to resume printing. Print a Printer Settings Configuration Page to determine the imaging drum level.
  • Page 57 What this light sequence means: The imaging drum is full and needs replacing. The printer will not print any more pages until the imaging drum is replaced. What you can do: Replace the imaging drum. For more information, see Replacing the Imaging Drum.
  • Page 58 What this light sequence means: The toner cartridge you are using was not designed for your printer. What you can do: Install a toner cartridge made for your printer (see Ordering Supplies). What this light sequence means: New code is being programmed into the engine or firmware code flash. What you can do: Wait for the message to clear.
  • Page 59 Wait for the message to clear. What this light sequence means: The printer has a service error, and printing has stopped. What you can do: Turn the printer off and back on. If the lights are still blinking, contact Dell at support.dell.com.
  • Page 60 What this light sequence means: The printer has one of the following errors: Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. A page is too complex to print or is shorter than the set page margins. Resolution of a formatted page is reduced to 300 dpi.
  • Page 61 Secondary error code What this light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer's memory). What you can do: Press Continue to clear the message and continue processing the print job (some of the print data may be lost).
  • Page 62 Secondary error code What this light sequence means: The printer memory does not have the free space necessary to collate the print job. This may happen due to one of these errors: Memory is full. A page is too complex to print. A page is shorter than the set page margins.
  • Page 63 Secondary error code What this light sequence means: The printer cannot establish communication with the network. What you can do: Press Continue to clear the message and continue printing. (The job may not print correctly.) Secondary error code What this light sequence means: The printer has lost the connection to an external print server (also called an external network adapter or ENA).
  • Page 64 Enable the USB or parallel port by selecting a value other than Disabled for the USB Buffer or Parallel Buffer item in the Local Printer Setup Utility (see Dell Local Printer Settings Utility). Secondary error code What this light sequence means: The printer is processing data, but the memory used to store pages is full.
  • Page 65 Secondary error code What this light sequence means: The paper length is too short to print the formatted data. This occurs when the printer does not know the media size loaded in the tray, or there is a problem feeding the media. What you can do: Make sure the print media you loaded is large enough.
  • Page 66 Secondary error code What this light sequence means: The code in an internal print server has not been programmed, or the programmed code is not valid. What you can do: Download valid network code to the internal print server.
  • Page 67: Understanding The Printer Menus

    Understanding the Printer Menus Printing the Printer Settings Configuration Sheet Menus Overview Printing the Printer Settings Configuration Sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration menus to select and save new settings.
  • Page 68: Network Menu

    Press and hold Continue until all of the lights cycle to save a setting. Press and hold Cancel until all of the lights cycle to return to the Home menu. Turn off the printer to exit the menus. Network Menu Use the Network menu to change printer settings on jobs sent through a network port (either Standard Network or Network Opt <x>).
  • Page 69: Parallel Menu

    10Mbps, Half Duplex-Forces the printer to try to connect to the network only at 10Mbps, Half Duplex. 10Mbps, Full Duplex-Forces the printer to try to connect to the network only at 10Mbps, Full Duplex. 100Mbps, Half Duplex-Forces the printer to try to connect to the network only at 100Mbps, Half Duplex.
  • Page 70: Setup Menu

    Values: On (factory default) MAC Binary PS Use this setting to: configure the printer to process Macintosh binary PostScript print jobs. Values: Off-The printer filters PostScript print jobs using standard protocol. On-The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system.
  • Page 71: Usb Menu

    Off (factory default) USB Menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus (USB) port. NPA Mode Use this setting to: send print jobs to the printer and query printer status information simultaneously. Values: Auto (factory default) MAC Binary PS...
  • Page 72: Hex Trace

    Display Language. All settings in the Parallel menu, Network menu, and USB menu. All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. Resources in flash memory are unaffected. Reset Photoconductor Counter Use this setting to: return the photoconductor counter to zero. The replace photoconductor message should be cleared only when the imaging drum has been replaced.
  • Page 73: Manually Feeding A Print Job

    Printing Manually Feeding a Print Job Printing on Both Sides of the Paper (Manual Duplex) Printing Multiple Page Images on One Page (N-Up Printing) Printing a Booklet Printing a Poster Printing on Letterhead Canceling a Print Job Manually Feeding a Print Job The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time.
  • Page 74 Select Manual paper from the Paper tray drop-down list. Select the appropriate Paper size and type. Click OK. Click OK on the Print window to send the job to print. The printer displays the Load Manual Feeder light sequence. Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides.
  • Page 75 Printing on both sides of the paper reduces printing costs. Although you can use Tray 1 or the 550-sheet tray to print the first side of the duplex job, only use Tray 1 to print the second side. You can choose how you want your job duplexed: Long Edge or Short Edge. Long Edge means pages are bound along the long edge of the page (left edge for portrait, top edge for landscape).
  • Page 76 Select Manual 2-sided printing. Click the Paper tab. Select the appropriate Input options for your print job. Click OK. Click OK on the Print window. The printer prints every other page of the document first. Once the first side of your job prints, the Load Paper light comes on, and the Continue light blinks.
  • Page 77: Printing A Booklet

    Down To print a visible border around each page image, select Print page borders. Click OK. Click OK on the Print window to send the job to print. Printing a Booklet The Booklet setting lets you print multiple pages in booklet form without having to re-format your document so the pages print in the proper order.
  • Page 78: Printing A Poster

    You must specify whether or not you want to print using any Duplex printing options before you select to print using the booklet function. Once you choose Print Using Booklet, the controls for the Duplex options are dimmed and remain at the last setting used. From the computer's software application, select File Print.
  • Page 79: Printing On Letterhead

    Select the poster size you want by choosing the number of pages to use in the poster. To print crop marks on the pages, select Print crop marks. Select the amount of overlap you want each page to have. Click OK twice. Click OK on the Print window to send the job to print.
  • Page 80: From The Printer Operator Panel

    From the printer operator panel Press and release Cancel to cancel the job currently printing. From your computer For Windows XP only: Click Start Control Panel Printers and Other Hardware Printers and Faxes. For all others: Click Start Settings Printers. Double-click the printer you are using to print the job.
  • Page 81: Maintaining Your Printer

    If your printer is connected to the network, type your printer IP address in your Web browser to launch the Dell Configuration Web Tool, and click the toner supplies link. Click Start Programs or All Programs Dell Printers Dell Laser Printer 1710 Dell Printer Supplies–Laser.
  • Page 82: Storing The Toner Cartridge

    If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. Do not place anything on top of the print media packages. Storing the Toner Cartridge Store the toner cartridge in the original packaging until you are ready to install it.
  • Page 83 When the Toner low light sequence appears or when you experience faded print, remove the toner cartridge. Firmly shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing. Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the toner cartridge.
  • Page 84 Press the button on the base of the toner cartridge assembly. Pull the toner cartridge up and out using the handle. Unpack the new toner cartridge. Rotate the cartridge in all directions to distribute the toner.
  • Page 85: Replacing The Imaging Drum

    Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the tracks of the imaging drum and pushing the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. Close the front cover.
  • Page 86 When you first receive the Replace imaging drum light sequence you should immediately order a new imaging drum. While the printer may continue to function properly after the imaging drum has reached its official end-of-life (approximately 30,000 pages), print quality begins to significantly decrease until the photoconductor stops operating at the maximum of 40,000 pages.
  • Page 87 NOTE: Do not press the button on the toner cartridge assembly. Place the toner cartridge assembly on a flat, clean surface. Press the button on the base of the toner cartridge assembly. Pull the toner cartridge up and out using the handle. Unpack the new imaging drum.
  • Page 88: Cleaning The Printhead Lens

    Install the toner cartridge assembly into the printer by aligning the blue arrows on the guides of the toner cartridge assembly with the blue arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go. After you replace the imaging drum, you should reset the imaging drum's counter.
  • Page 89 You can solve some print quality problems by cleaning the printhead lens. Turn the printer off. Open the front cover by pressing the button on the left side of the printer and lowering the cover. Remove the toner cartridge assembly from the printer by pulling on the toner cartridge handle. NOTE: Do not press the button on the toner cartridge assembly.
  • Page 90 Gently wipe the printhead lens with a clean, dry, lint-free cloth. NOTICE: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens. Install the toner cartridge assembly into the printer by aligning the blue arrows on the guides of the toner cartridge assembly with the blue arrows on the tracks in the printer and pushing the toner cartridge assembly in as far as it will go.
  • Page 91: Uninstalling Drivers

    Select the components to uninstall, and then click Next. Click Uninstall Now. Click OK when the uninstall is complete. Click Start Programs or All Programs Dell Printers Dell Laser Printer 1710 Dell Printer Software Uninstall. Select the components to uninstall, and then click Next.
  • Page 92: Troubleshooting

    Basic Problems Use the following table to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a service technician. The print is getting light, but the Toner Low...
  • Page 93 If you can print a menu settings page, the problem is in the computer or the software program. If you cannot print a menu settings page, contact Dell at support.dell.com. You cannot close the front cover. Make sure the toner cartridge is positioned correctly.
  • Page 94 Open the front cover and remove the toner cartridge assembly. NOTE: Do not leave the toner cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Remove any jams in the area behind the toner cartridge assembly. Lift the flap at the front of the printer and remove any jams beneath the flap.
  • Page 95: Print Quality Problems

    Print Quality Problems Use the following table to find solutions for printing problems you encounter. If you cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that requires cleaning or replacement by a service technician.
  • Page 96 The toner cartridge is defective. Try the following: Select a different Toner Darkness setting from the printer driver before sending the job to print. Load paper from a new package. Avoid textured paper with rough finishes. Make sure the paper you load in the trays is not damp. Replace the toner cartridge.
  • Page 97 You are using transparencies that do not meet the printer specifications. The Form Type setting in the printer driver is set to something other than Transparency. Try the following: Use only transparencies recommended by the printer's manufacturer. Make sure the Form Type setting is set to Transparency. Toner specks appear on the page.
  • Page 98: Calling For Service

    Change Paper Texture from Rough to Normal or Smooth. Call a service technician to replace the fuser. This setting can be changed using the Local Printer Settings Utility. See Dell Local Printer Settings Utility for more information. Calling For Service...
  • Page 99 Contact Dell at support.dell.com for more information.
  • Page 100: Printer Specifications

    Printer Specifications Overview Environmental Specifications Noise Emissions Levels Emulation, Compatibility, and Connectivity Operating System Support Print Media Guidelines Cables Certifications Overview 1710 1710n Base memory 16MB 32MB Maximum memory 144MB 160MB Connectivity Parallel and USB Parallel and USB 10/100BaseTx Ethernet...
  • Page 101: Mib Compatibility

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). The Dell Laser Printer 1710 complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems, such as Dell OpenManage™, IT Assistant, Hewlett-Packard...
  • Page 102: Print Media Guidelines

    Microsoft Windows 2000 Server Microsoft Windows 2000 Advanced Server Microsoft Windows Server 2003 Novell® NetWare® 5.x, 6.x including NDPS/iPrint support Novell Distributed Print Services™ (NDPS™) 2.0 or later with Novell NDPS IP Gateway Red Hat Enterprise 3.0 SuSE Enterprise Linux 8.0, 9.0 SuSE Linux 9.1, 9.2, 9.3 Debian 3.0 rev 2, 3.1 Linspire 4.5...
  • Page 103: Media Types And Sizes

    Maximum Paper Size: 8.5 x 14 in. (216 mm x 356 *When printing cardstock using the manual feeder, open the rear exit. For more information, see Using the Rear Exit. Cables Your Dell Laser Printer 1710 interconnection cable must meet the following requirements: Connection Cable certification USB 2.0 Parallel IEEE-1284...
  • Page 104 Certifications USB-IF...
  • Page 105: Regulatory Notices

    Plug the device into a different outlet so that the device and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell™ devices are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: Class A is typically for business or industrial environments.
  • Page 106 A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices to any Dell device to reduce the possibility of interference with radio communications services. Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment.
  • Page 107 "IC Class A ICES-003" or "IC Class B ICES-003" will be located on one of these labels. Note that Industry Canada regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment.
  • Page 108 Marking by the symbol indicates compliance of this Dell device to the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC of the European Union. Such marking is indicative that this Dell device meets the following technical standards: EN 55022 - "Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurement."...
  • Page 109 EN 55022 Compliance (Czech Republic Only) VCCI Notice (Japan Only) Most Dell devices are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.
  • Page 110 information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. VCCI Class A ITE Regulatory Mark If the regulatory label includes the following marking, your device is a Class A product: Class B ITE This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment.
  • Page 111 Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find that this device is not suitable for your use, you may exchange it for a nonbusiness- purpose device. MIC Class A Regulatory Label If the regulatory label includes the following marking, your device is a Class A product: Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any...
  • Page 112 The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A). To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.
  • Page 113 3.5 A ENERGY STAR® Compliance Any Dell product bearing the ENERGY STAR® emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR® requirements as configured when shipped by Dell. You can also help reduce electricity usage and its side effects by turning off your product when it is not in use for extended periods of time, particularly at night and on weekends.
  • Page 114: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 115: Warranty And Return Policy

    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.
  • Page 116: Licensing Notice

    The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third- party-copyrighted software in this printer.

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