Ricoh Aficio MP 301SPF User Manual page 152

10. Troubleshooting
Problem
"Please wait." appears.
"Please wait." appears.
"Memory is full. Do you
want to store scanned file?"
appears.
The user code entry screen is
displayed.
The Authentication screen
appears.
"Authentication has failed."
appears.
"Authentication has failed."
appears.
150
Causes
This message appears when
the machine is warming up.
This message appears when
you change the toner
cartridge.
The scanned originals
exceed the number of
sheets/pages that can be
stored on the hard disk.
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
The entered Login User
Name or Login Password is
not correct.
The machine cannot perform
authentication.
Solutions
• Wait until the message
disappears. Do not turn off the
main power switch while the
message is displayed.
• If the machine does not get ready
in five minutes, contact your
service representative.
• Wait until the message
disappears. Do not turn off the
main power switch while the
message is displayed.
• If the message does not
disappear in five minutes, contact
your service representative.
• Press [Yes] to store pages that
have been scanned. Delete
unnecessary files by pressing
[Delete File].
• Press [No] if you are not storing
pages that have been scanned.
Delete unnecessary files by
pressing [Delete File].
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started
Enter your Login User Name and Login
Password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started .
For details about the correct Login User
Name and Login Password, see
Security Guide .
For details about authentication, see
Security Guide .
.