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Media Flow Controller and Media Flow Manager Installation Guide
Origin Server The media content server. Juniper Networks Media Flow Controller can be
configured as an Origin Server as well as an Edge Cache.
SAS Serial attached SCSI. A data transfer technology designed to move data to and from
computer storage devices such as hard drives and tape drives.
SATA Serial Advanced Technology Attachment. A computer bus technology primarily
designed for transfer of data to and from a hard disk.
SSD Solid-state drive, a storage device using solid-state memory to store persistent data.
Documentation Feedback
We encourage you to provide feedback, comments, and suggestions so that we can improve
the documentation. You can send your comments to
techpubs-comments@juniper.net, or fill out the documentation feedback form at
https://www.juniper.net/cgi-bin/docbugreport/. If you are using e-mail, be sure to include the
following information with your comments:
■ Document or topic name
■ URL or page number
■ Software release version (if applicable)
Requesting Technical Support
Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract, or are
covered under warranty, and need post-sales technical support, you can access our tools and
resources online or open a case with JTAC.
•
JTAC Policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/customers/support/downloads/710059.pdf
•
Product Warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/
•
JTAC Hours of Operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online self-service
portal called the Customer Support Center (CSC) that provides you with the following features:
•
Find CSC offerings:
http://www.juniper.net/customers/support/
•
Search for known bugs:
http://www2.juniper.net/kb/
•
Find product documentation:
http://www.juniper.net/techpubs/
CHAPTER 1 Preface
Documentation Feedback
11
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