•
You're using a dial-up network that authenticates open connections and disables them after a
specified time period.
Many corporate networks terminate connections that remain inactive for extended periods of
time. If you have Contribute websites defined that you are not actively working with, you may
need to disable these websites to avoid website unavailable errors.
•
The website is offline.
If a Contribute website is offline or otherwise unavailable it may improve the application's
performance if you disable the website. When Contribute encounters a website that is
unavailable, it displays the error message: "The server serverName is not responding. Contact
your system administrator."
You can retry the connection by clicking the Retry Connection button in the browser toolbar.
•
The user's permission group has been removed.
If a user was a member of a permission group that has been removed, Contribute reports an
error when it attempts to load the website. If this occurs, you should disable the website.
•
You are attempting to connect to websites outside of their firewalls, so some websites connect
and others do not.
For more information, see "Disabling a website connection" on page 163.
Removing a single user from a permission group
Contribute does not support the removal of a single user from a permission group. If you need to
remove a single user from a group:
•
Delete that user's connection from their personal copy of Contribute. As an added measure,
your organizations's network authentication can be configured to prevent the user from having
read/write access to the website.
•
Rename the group and redistribute it to the users you want to include, and delete the old group.
To learn more, see "Creating Contribute permission groups" on page 165.
Overriding a file checkout in Contribute
If a user has a page open for editing, Contribute creates a lock file (identified by a .lck extension)
that prevents other users from editing that page. In some instances, you may need to delete a lock
file to allow another user to edit such a page:
•
A user who no longer works for your organization has left a file in a locked state on the server.
•
A web administrator or other web professional has locked (checked out) the page using
Dreamweaver MX, and has left the page in a locked state.
•
There may be a system error or other anomaly preventing a user from checking in a page that
they no longer want to edit.
Before overriding a checked out page in Contribute, ensure that the person who was last working
with the page really is finished working with the page, and is unable to unlock the page using
Contribute or Dreamweaver.
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Chapter 17
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