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HP 2710p - Compaq Business Notebook Maintenance And Service Manual

Hp compaq 2710p notebook pc - maintenance and service guide
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HP Compaq 2710p Notebook PC
Maintenance and Service Guide

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  • Page 1 HP Compaq 2710p Notebook PC Maintenance and Service Guide...
  • Page 2 © Copyright 2007, 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
  • Page 3 MSG revision history Revision Publication date Description January 2010 The Ultra-slim extended life battery, part number 443157-001, has been added in the following locations:Computer major components on page Sequential part number listing on page 26, and Battery on page...
  • Page 4 MSG revision history...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...

  • Page 7: Table Of Contents

    Table of contents 1 Product description 2 External component identification Top components ........................... 6 Display components ......................6 Buttons, switches, and pointing devices ................7 Lights ........................... 8 Keys ........................... 10 Front components ..........................11 Rear components ..........................12 Right-side components ........................13 Left-side components .........................
  • Page 8 Unknown user password ....................37 Component replacement procedures ....................38 Serial number ........................38 Computer feet ........................38 Battery ..........................39 SIM ............................ 40 Hard drive .......................... 41 WLAN module ........................43 WWAN module ........................47 Memory module ......................... 49 Keyboard ...........................
  • Page 9 7 Screw listing Phillips PM2.0×5.0 captive screw ....................... 88 Phillips PM2.0×3.0 screw ........................89 Phillips PM2.5×4.0 screw ........................90 Torx T8M2.0×8.0 screw ........................92 Torx T8M2.0×5.0 screw ........................93 Phillips PM2.0×5.0 screw ........................94 Black Phillips PM2.0×6.0 screw ......................96 Silver Phillips PM2.0×6.0 screw ......................
  • Page 10 9 Connector pin assignments Audio-out (headphone) ........................113 Audio-in (microphone) ........................113 External monitor ..........................114 RJ-11 (modem) ..........................115 RJ-45 (network) ..........................115 Universal Serial Bus ......................... 116 10 Power cord set requirements Requirements for all countries and regions ..................117 Requirements for specific countries and regions ................

  • Page 11: Product Description

    Product description Category Description Branding HP Compaq 2710p Notebook PC Processors Intel® Core™ Duo Ultra-Low-Voltage (ULV) processors: ● U7700 1.33-GHz processor with 533-MHz Front Side Bus (FSB) and 2-MB L2 cache ● U7600 1.20-GHz processor with 533-MHz Front Side Bus (FSB) and 2-MB L2 cache ●...
  • Page 12 Category Description ◦ 1024-MB total system memory (512 MB × 2) ◦ 768-MB total system memory (512 MB + 256 MB) ◦ 512-MB total system memory (512 MB × 1) Hard drives ● Supports all 1.8-inch hard drives ● Parallel ATA ●...
  • Page 13 Category Description WLAN options: ● Broadcom 802.11a/b/g/n ● Broadcom 802.11a/b/g ● Broadcom 802.11b/g ● Intel 802.11a/b/g/n with iAMT support ● Intel 802.11a/b/g with iAMT support ● Intel 802.11b/g ● Supports no-WLAN option ● Two dual-band 2.4-/5.0-GHz WLAN antennas built into display panel WWAN options: ●...
  • Page 14 Category Description Docking Docking support through HP Compaq 2710p-specific expansion base ● Keyboard/pointing Spill-resistant keyboard with embedded numeric keypad, pointing stick, and fingerprint reader devices ● Full-size, 19.05-mm pitch, 4.5-mm height keyboard ● One-way scrolling (vertical) ● Windows Vista® hardware Start button ●...
  • Page 15 Category Description Operating system Preinstalled: ● Windows Vista Business (32- and 64-bit) with Office 2007 Ready + One Note ● Windows Vista Business (32- and 64-bit) with Office 2007 Ready ● Windows Vista Business (32- and 64-bit) with Office 2007 Personal ●...

  • Page 16: External Component Identification

    External component identification Top components Display components Item Component Description Integrated camera (select models only) Records video, captures still photographs, and transmits streaming video for video conferencing. Camera light (select models only) On: The camera is recording or streaming video or capturing a still photograph.

  • Page 17: Buttons, Switches, And Pointing Devices

    Item Component Description Convertible hinge Swivels the display and converts the computer from traditional notebook mode into tablet mode or vice versa. Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment. Buttons, switches, and pointing devices Item Component Function...

  • Page 18: Lights

    Lights Item Component Function ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or in Standby (Windows XP). ● Blinking rapidly: An AC adapter with a higher power rating should be connected. ●...
  • Page 19 Item Component Function Volume up light Blinking: The volume scroll zone is being used to increase speaker volume. Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Top components...

  • Page 20: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key or the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer.

  • Page 21: Front Components

    Front components Item Component Function Camera light (select models only) On: The camera is recording or streaming video or capturing a still photograph. ● Camera mode switch To use macro mode, slide the switch to the left. Macro mode uses a focal length of approximately 10 cm for capturing close-up images.

  • Page 22: Rear Components

    Rear components Item Component Function Rotate button Rotates the screen image clockwise into 4 orientations: landscape primary, landscape secondary, portrait primary, and portrait secondary. Windows security button* ● While Windows is running, press the button with the pen to enter the ctrl+alt+delete command. ●...

  • Page 23: Right-Side Components

    Right-side components Item Component Function HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. Audio-out (headphone) jack Produces computer sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

  • Page 24: Left-Side Components

    Left-side components Item Component Description Pen slot Stores the pen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 25: Bottom Components

    Bottom components Item Component Function Battery bay Holds the battery. Speaker Produces sound. SIM slot Contains a SIM. The SIM slot is located inside the battery bay. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 26: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Chapter 3 Illustrated parts catalog...

  • Page 27: Computer Major Components

    Computer major components Item Description Spare part number 12.1-inch, WXGA, WVA display assemblies (include ambient light sensor, fingerprint reader, inverter board, microphones, WLAN antenna cables, and WWAN antenna cables) Display assembly with camera and keyboard light 454679-001 Display assembly with camera 454675-001 Display assembly with keyboard light 454677-001...
  • Page 28 Item Description Spare part number Belgium 454696-A41 Brazil 454696-201 The Czech Republic 454696-221 Denmark 454696-081 France 454696-041 French Canada 454696-121 Germany 454696-041 Greece 454696-DJ1 Hungary 454696-211 Iceland 454696-DD1 Israel 454696-BB1 Italy 454696-061 Japan 454696-291 Latin America 454696-161 The Netherlands and Europe 454696-B31 Norway 454696-091...
  • Page 29 Item Description Spare part number Bluetooth module cover (not illustrated) Top cover (includes LED board and cable and display alignment guides) 454683-001 RTC battery (includes double-sided tape) 454689-001 Audio connector board (includes cable) 454690-001 Bluetooth module (includes cable) 454691-001 Speaker 454695-001 Modem modules (include cable) For use only in Australia and New Zealand...
  • Page 30 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 436256-001 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 31 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 441075-002 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican...
  • Page 32 Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 441090-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El...
  • Page 33 Item Description Spare part number 100-GB, 4200-rpm 454671-001 80-GB, 4200-rpm 454670-001 60-GB, 4200-rpm 454669-001 64-GB solid-state drive 463602-001 (18) Heat shield, system board 458406-001 Cable Kit (not illustrated, includes Bluetooth module cable and audio connector board 454682-001 cable) Smart card reader module (not illustrated, inserts into ExpressCard slot) 454680-001 Computer major components...

  • Page 34: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit: 454685-001 Rear plastic bezel ExpressCard slot bezel Hard drive compartment cover (includes 6 captive screws, secured by C-clips) Bluetooth module cover Miscellaneous parts Description Spare part number 65-watt AC adapter, slim (HP Smart AC Adapter) 391172-001 External MultiBay II 366143-001...
  • Page 35 Description Spare part number For use in India 383496-D61 For use in Israel 383496-BB1 For use in Italy 383496-061 For use in Japan 383496-291 For use in the People's Republic of China 383496-AA1 For use in South Africa 383496-AR1 For use in South Korea 383496-AD1 For use in Switzerland 383496-111...

  • Page 36: Sequential Part Number Listing

    Sequential part number listing Spare part Description number 383496-001 Power cord for use in the United States 383496-011 Power cord for use in Australia 383496-021 Power cord for use in Europe 383496-031 Power cord for use in the United Kingdom 383496-061 Power cord for use in Italy 383496-081...
  • Page 37 Spare part Description number 436256-001 Broadcom 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 38 Spare part Description number 441082-291 Intel 802.11a/b/g WLAN module for use in Japan 441086-001 Intel 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam 441086-002...
  • Page 39 Spare part Description number 454669-001 60-GB, 4200-rpm hard drive (includes isolator and connector cable) 454670-001 80-GB, 4200-rpm hard drive (includes isolator and connector cable) 454671-001 100-GB, 4200-rpm hard drive (includes isolator and connector cable) 454672-001 1024-MB memory module (PC2-5300, 667-MHz, DDR2) 454673-001 2048-MB memory module (PC2-5300, 667-MHz, DDR2) 454674-001...
  • Page 40 Spare part Description number 454696-081 Keyboard for use in Denmark 454696-091 Keyboard for use in Norway 454696-111 Keyboard for use in Switzerland 454696-121 Keyboard for use in French Canada 454696-131 Keyboard for use in Portugal 454696-141 Keyboard for use in Turkey 454696-161 Keyboard for use in Latin America 454696-171...
  • Page 41 Spare part Description number 459351-001 HP hs2300 HSDPA Mobile Broadband module for use in Argentina, Brazil, Canada, Chile, Mexico, the United States, and Venezuela 459912-001 Foil strip—attaches to the system board metal shield 463602-001 64-GB solid-state drive 464260-001 Metal shield—installed under wireless modules 464482-001 2.0-Wh battery (for Thailand only) 469492-001...

  • Page 42: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 43: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 44: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 45: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 46: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 47: Unknown User Password

    Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 48: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 44 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 49: Battery

    Battery Description Spare part number 6-cell, 4.4-Wh battery 454668-001 6-cell, 2.0-Wh battery (for Thailand only) 464482-001 Ultra-slim extended life battery 443157-001 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: Sim

    NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: Shut down the computer.

  • Page 51: Hard Drive

    Hard drive NOTE: All hard drive spare part kits include an isolator and connector cable. Description Spare part number 120-GB, 5400-rpm hard drive 488588-001 120-GB, 4200-rpm hard drive 488587-001 100-GB, 4200-rpm hard drive 454671-001 80-GB, 4200-rpm hard drive 454670-001 60-GB, 4200-rpm hard drive 454669-001 64-GB solid-state drive 463602-001...
  • Page 52 Remove the hard drive bracket (2). Disconnect the hard drive connector (1) from the system board. Release the hard drive (2) by sliding it to the right. Lift the hard drive (3) straight up to remove it from the hard drive compartment. Reverse this procedure to install the hard drive.

  • Page 53: Wlan Module

    WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Broadcom 802.11a/b/g/n WLAN modules: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the 436255-001 United States ●...
  • Page 54 Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, 441075-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El...
  • Page 55 Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 441090-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,...
  • Page 56 Remove the WLAN module (4) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation. Reverse this procedure to install the WLAN module. Chapter 4 Removal and replacement procedures...

  • Page 57: Wwan Module

    WWAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Cingular HSDPA WWAN module 448673-002 Sprint EV-DO WWAN module 451132-001 Verizon EV-DO WWAN module 451131-001 Vodafone HSDPA WWAN module 448672-002 HP hs2300 HSDPA Mobile Broadband modules: ●...
  • Page 58 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect installation. Reverse this procedure to install the WWAN module. Chapter 4 Removal and replacement procedures...

  • Page 59: Memory Module

    Memory module Description Spare part number 2048-MB (PC2-5300, 667-MHz, DDR2) 454673-001 1024-MB (PC2-5300, 667-MHz, DDR2) 454672-001 512-MB (PC2-5300, 667-MHz, DDR2) 454674-001 Before removing the memory module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 60: Keyboard

    Keyboard For use in: Spare part number For use in: Spare part number Belgium 454696-A41 Norway 454696-091 Brazil 454696-201 Portugal 454696-131 The Czech Republic 454696-221 Russia 454696-251 Denmark 454696-081 Saudi Arabia 454696-171 France 454696-051 Slovakia 454696-231 French Canada 454696-121 Slovenia 454696-BA1 Germany 454696-041...
  • Page 61 Remove the keyboard: Remove the following: (1) One small Mylar screw cover. The screw covers detailed in this section are available in the Rubber Kit, spare part number 454686-001. (2) One medium Mylar screw cover. (3) Six Torx T8M2.0×8.0 screws. Turn the computer display-side up, with the front toward you.

  • Page 62: Rear Plastic Bezel

    Release the ZIF connector (2) to which the keyboard cable is attached, and disconnect the keyboard cable (3) from the system board. Remove the keyboard. Reverse this procedure to install the keyboard. Rear plastic bezel NOTE: The rear plastic bezel is included in the Plastics Kit, spare part number 454685-001. Before removing the rear plastic bezel, follow these steps: Shut down the computer.
  • Page 63 Remove the two Torx T8M2.0×5.0 screws that secure the rear plastic bezel to the computer. Turn the computer right-side up, with the rear panel toward you. Open the computer to an upright position. Remove the rear plastic bezel by pulling it away from the computer. Reverse this procedure to install the rear plastic bezel.

  • Page 64: Top Cover

    Top cover Description Spare part number Top cover (includes LED board and cable and display alignment guides) 454683-001 Before removing the top cover, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 65 Remove the following: (1) One small Mylar screw cover. All Mylar screw covers detailed in this section are included in the Rubber Kit, spare part number 454686-001. (2) Three Torx T8M2.0×8.0 screws. (3) Two large Mylar screw covers. The screw covers detailed in this section are included in the Rubber Kit, spare part number 454686-001.
  • Page 66 Remove the top cover (4) by pulling it away from the computer at an angle. Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 67: Rtc Battery

    RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 454689-001 Before removing the RTC battery, follow these steps: Shut down the computer.

  • Page 68: Audio Connector Board

    Audio connector board Description Spare part number Audio connector board (includes cable) 454690-001 Before removing the audio connector board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 69: Bluetooth Module

    Reverse this procedure to install the audio connector board. Bluetooth module Description Spare part number Bluetooth (includes cable) 454691-001 Before removing the Bluetooth module, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 70: Speaker

    Remove the Bluetooth module and cable (4) from the base enclosure. Reverse this procedure to install the Bluetooth module. Speaker Description Spare part number Speaker 454695-001 Before removing the speaker, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 71 Remove the speaker: Disconnect the speaker cable (1) from the system board. Remove the speaker cable (2) from the clip built into the base enclosure. Remove the Phillips PM2.0×6.0 screw (3) that secures the speaker to the base enclosure. Remove the speaker (4) from the base enclosure. Reverse this procedure to install the speaker.

  • Page 72: Display Assembly

    Display assembly NOTE: All display assembly spare part kits include an ambient light sensor, fingerprint reader, microphones, inverter board, WLAN antenna cables, and WWAN antenna cables Description Spare part number Display assembly with camera and keyboard light 454679-001 Display assembly with camera 454675-001 Display assembly with keyboard light 454677-001...
  • Page 73 Remove the wireless antenna cables (4) from the hole in the system board and remove the cables from the clips built into the system board shield. Remove the two Phillips PM2.0×6.0 screws (1) that secure the display panel cable to the system board.
  • Page 74 Lift the display assembly straight up and remove it (2). Reverse this procedure to install the display assembly. Chapter 4 Removal and replacement procedures...

  • Page 75: System Board

    System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number Equipped with Intel Core Duo U7700 (1.33-GHz) processor (533-MHz FSB and 2-MB L2 cache) 469492-001 Equipped with Intel Core Duo U7600 (1.20-GHz) processor (533-MHz FSB and 2-MB L2 cache) 455083-001 Equipped with Intel Core Duo U7500 (1.06-GHz) processor (533-MHz FSB and 2-MB L2 cache) 455082-001...
  • Page 76 Remove the ExpressCard slot bezel (2). Position the computer with the front toward you. Remove the Phillips PM2.0×5.0 screw that secures the system board to the base enclosure. Position the computer with the rear panel toward you. Use the optical drive connector (1) to lift the front edge of the system board (2) until it rests at an angle.
  • Page 77 Remove the system board (3) by sliding it away from the base enclosure at an angle. You can replace the heat shield that sits atop the system board using spare part number 458406-001. Reverse the preceding procedure to install the system board. When installing the system board, you may need to replace the two shields listed below: ●...

  • Page 78: Fan/Heat Sink Assembly

    ● Thin foil-type strip that fits onto the heat shield atop the system board, spare part number 459912-001. To install the strip, place it into the slot on the heat shield, making sure the strip is under the tabs in the slot. Fan/heat sink assembly Description Spare part number...
  • Page 79 Remove the fan/heat sink assembly: Disconnect the fan cable from the system board. Turn the system board upside down with the front toward you. Loosen the six Phillips PM2.5×7.0 captive screws (1) that secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequence stamped into the fan/heat sink assembly.
  • Page 80 Reverse this procedure to install the fan/heat sink assembly. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 81: Modem Module

    Modem module NOTE: All modem module spare part kits include a modem module cable. Description Spare part number For use in all countries and regions except Australia, Brazil, and New Zealand 443899-001 For use only in Australia and New Zealand 443899-011 Before removing the modem module, follow these steps: Shut down the computer.
  • Page 82 Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. Chapter 4 Removal and replacement procedures...

  • Page 83: Computer Setup

    Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

  • Page 84: Using Computer Setup

    Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. Open Computer Setup by turning on or restarting the computer, and then pressing while the "F10 = ROM Based Setup"...

  • Page 85: Computer Setup Menus

    Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ●...

  • Page 86: Security Menu

    Security menu Select To do this Setup password Enter, change, or delete a setup password. Power-On password Enter, change, or delete a power-on password. ● Password options Enable/disable stringent security. ● Enable/disable password requirement on computer restart. ● DriveLock passwords Enable/disable DriveLock on any computer hard drive and on optional MultiBay hard drives.

  • Page 87: System Configuration Menu

    System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. ● Boot options Set f9, f10, and delay when starting up. ●...
  • Page 88 Select To do this ● Built-In Device Options Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ●...

  • Page 89: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 21.21 cm 8.35 in Width 29.01 cm 11.42 in Height (front to rear) 2.82 cm 1.11 in Weight (equipped with 512-MB memory module, hard 1.63 kg 3.6 lbs drive, 6-cell battery, WLAN module, and modem module) Input power Operating voltage...

  • Page 90: 12.1-Inch, Wxga Display Specifications

    Metric U.S. Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 12.1-inch, WXGA display specifications Metric U.S.

  • Page 91: Hard Drive Specifications

    Hard drive specifications 100-GB* 80-GB* 60-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security...

  • Page 92: System Dma Specifications

    System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. Chapter 6 Specifications...

  • Page 93: System Interrupt Specifications

    System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...

  • Page 94: System I/O Address Specifications

    System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 95 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF...

  • Page 96: System Memory Map Specifications

    System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB...

  • Page 97: Screw Listing

    Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 454687-001.

  • Page 98: Phillips Pm2.0×5.0 Captive Screw

    Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: 6 captive screws that secure the hard drive compartment cover to the computer (screws are captured on the cover by C-clips) Chapter 7 Screw listing...

  • Page 99: Phillips Pm2.0×3.0 Screw

    Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the hard drive bracket to the system board Phillips PM2.0×3.0 screw...

  • Page 100: Phillips Pm2.5×4.0 Screw

    Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.0 mm Where used: (1) Two screws that secure the WLAN module to the system board (2) Two screws that secure the WWAN module to the system board Chapter 7 Screw listing...
  • Page 101 Where used: 2 screws that secure the modem module to the system board Phillips PM2.5×4.0 screw...

  • Page 102: Torx T8M2.0×8.0 Screw

    Torx T8M2.0×8.0 screw Color Quantity Length Thread Head diameter Black 8.0 mm 2.0 mm 5.0 mm Where used: (1) Six screws that secure the keyboard to the computer (2) Three screws that secure the top cover to the base enclosure Chapter 7 Screw listing...

  • Page 103: Torx T8M2.0×5.0 Screw

    Torx T8M2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: (1) Two screws that secure the rear plastic bezel to the base enclosure (2) Two screws that secure the top cover to the base enclosure Torx T8M2.0×5.0 screw...

  • Page 104: Phillips Pm2.0×5.0 Screw

    Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the top cover to the base enclosure Where used: One screw that secures the audio connector board to the base enclosure Chapter 7 Screw listing...
  • Page 105 Where used: One screw that secures the Bluetooth module to the base enclosure Where used: One screw that secures the system board to the base enclosure Phillips PM2.0×5.0 screw...

  • Page 106: Black Phillips Pm2.0×6.0 Screw

    Black Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.0 mm 5.0 mm Where used: One screw that secures the speaker to the base enclosure Chapter 7 Screw listing...

  • Page 107: Silver Phillips Pm2.0×6.0 Screw

    Silver Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 6.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the display panel cable to the system board Silver Phillips PM2.0×6.0 screw...

  • Page 108: Phillips Pm2.0×4.0 Screw

    Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the display converter cable to the system board Chapter 7 Screw listing...

  • Page 109: Phillips Pm2.5×7.0 Screw

    Phillips PM2.5×7.0 screw Color Quantity Length Thread Heat width Silver 7.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the base enclosure Phillips PM2.5×7.0 screw...

  • Page 110: Phillips Pm2.5×7.0 Captive Screw

    Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Silver 7.0 mm 2.5mm 5.0 mm Where used: 6 captive screws that secure the fan/heat sink assembly to the system board (screws are captured on the fan/heat sink assembly by C-clips) 100 Chapter 7 Screw listing...

  • Page 111: Backup And Recovery

    Backup and recovery Backup and recovery in Windows Vista Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.

  • Page 112: When To Back Up

    With HP Backup & Recovery Manager, you can perform the following tasks: ● Backing up your information regularly to protect your important system files ● Creating system recovery points that allow you to reverse undesireable changes to your computer by restoring the computer to an earlier state ●...

  • Page 113: Backing Up The Entire Hard Drive

    To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Create or manage backups, and then click Next. Click Back up user created files and folders, and then click Next. Follow the on-screen instructions.

  • Page 114: Creating Recovery Points

    Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 115: Performing A Recovery From The Recovery Discs

    Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ●...

  • Page 116: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > Backup & Recovery Manager. Click Next. Click Perform a recovery, and then click Next. Follow the on-screen instructions.

  • Page 117: Backup And Recovery In Windows Xp

    Backup and recovery in Windows XP Creating recovery discs After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.

  • Page 118: When To Back Up

    When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using HP Backup and Recovery Manager. ●...

  • Page 119: Backing Up The Entire Hard Drive

    Click Back up individual files and folders, and then click Next. Follow the on-screen instructions. Backing up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows® operating system, software, and all personal files and folders. NOTE: A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.

  • Page 120: Creating Recovery Points

    Creating recovery points When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

  • Page 121: Performing A Recovery From The Recovery Discs

    Performing a recovery from the recovery discs To perform a recovery from the recovery discs, follow these steps: Back up all personal files. Insert the first recovery disc into the optical drive and restart the computer. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ●...

  • Page 122: Initiating A Recovery In Windows

    Initiating a recovery in Windows To initiate a recovery in Windows, follow these steps: Back up all personal files. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next. Click Recover important files or the entire system, and then click Next. Follow the on-screen instructions.

  • Page 123: Connector Pin Assignments

    Connector pin assignments Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) 113...

  • Page 124: External Monitor

    External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 114 Chapter 9 Connector pin assignments...

  • Page 125: Modem)

    RJ-11 (modem) Signal Unused Ring Unused Unused Unused RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused RJ-11 (modem) 115...

  • Page 126: Universal Serial Bus

    Universal Serial Bus Signal +5 VDC Data - Data + Ground 116 Chapter 9 Connector pin assignments...

  • Page 127: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 128: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI Korea The Netherlands KEMA Norway NEMKO The People's Republic of China Sweden SEMKO Switzerland Taiwan BSMI...

  • Page 129: 11 Recycling

    11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
  • Page 130 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
  • Page 131 Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Turn the display panel assembly upside down. Remove all screws that secure the display panel frame to the display panel.
  • Page 132 Remove the display panel frame (2) from the display panel. Remove the screws (1) that secure the backlight cover to the display panel. Lift the top edge of the backlight cover (2) and swing it outward. Remove the backlight cover. Turn the display panel right-side up.
  • Page 133 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Remove the backlight frame from the display panel.
  • Page 134 Remove the backlight from the backlight frame. Disconnect the display panel cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 135: Index

    Index Symbols/Numerics battery bay 15 buttons 7 1394 port 13 battery light 8 display 6 battery release latch 15 front 11 Bluetooth compartment 11 keys 10 AC adapter, spare part Bluetooth module left-side 14 number 24, 26 removal 59 lights 8 accessory battery connector 15 spare part number 19, 29, pointing devices 7...
  • Page 136 product description 2 spare part number 24 fan/heat sink assembly I/O address specifications 84 display assembly removal 65 info button 14 removal 62 spare part number 19, 29, interrupt specifications 83 spare part numbers 17, 29, feet jacks display component recycling 119 locations 38 audio-in 13 display components 6...
  • Page 137 num lock 9 panels, product description 1 product description power 8 parallel port mode 77 audio 2 volume down 8 password clearing 37 chipset 1 volume mute 8 passwords 76 diskette drive 2 volume up 9 pen slot 14 docking support 4 wireless 14 pen, spare part number 24, 29 Ethernet 2...
  • Page 138 RTC battery power 11 wireless, product description 2 removal 37 wireless 14 WLAN module spare part number 19, 29, system backup 103, 109 removal 43 system board spare part numbers 19, 26, Rubber Kit, spare part removal 65 number 19, 29 spare part numbers 19, 31, workstation guidelines 35 WWAN antenna...

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