HP Compaq 2710p Getting Started
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HP Compaq 2710p Getting Started

HP Compaq 2710p Getting Started

Hp compaq 2710p: quick start
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HP Notebook PC
Getting Started
Enhanced for Accessibility

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  • Page 1 HP Notebook PC Getting Started Enhanced for Accessibility...
  • Page 2 Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: July 2007 Document Part Number: 443827-001...
  • Page 3 Product notice This user guide describes features that are common to most models. Some features may not be available on your computer.
  • Page 4 Product notice...

  • Page 5: Table Of Contents

    Table of contents 1 First-time setup Identifying hardware for setup ... 1 Setting up the computer ... 2 Step 1: Insert the battery ... 3 Step 2: Connect the computer to external power ... 4 Step 3: Open the computer ... 5 Step 4: Turn on the computer ...
  • Page 6 Quick troubleshooting ... 28 The computer is unable to start up ... 28 The computer screen is blank ... 29 Software is functioning abnormally ... 30 The computer is turned on but not responding ... 30 The computer is unusually warm ... 31 An external device is not working ...

  • Page 7: First-Time Setup

    First-time setup Identifying hardware for setup To set up the computer for the first time, you will need the computer, the AC adapter, the power cord, and the primary battery. Components included with the computer may vary by region or NOTE: country and by model.

  • Page 8: Setting Up The Computer

    Setting up the computer Reduce the risk of file corruption by observing the following CAUTION: practices during the hardware and software setup procedures: Do not unplug the computer from external power. Do not shut down the computer or initiate Standby or Hibernation. Computer setup involves the following tasks: Inserting the battery into the computer Connecting the computer to external power...

  • Page 9: Step 1: Insert The Battery

    Step 1: Insert the battery To insert the battery: 1. Turn the computer upside down on a flat surface. 2. Align the tabs (1) on the battery with the notches on the battery bay. 3. Press the battery (2) into the battery bay until the battery clicks into place.

  • Page 10: Step 2: Connect The Computer To External Power

    Step 2: Connect the computer to external power Power cords and AC outlets vary in appearance by region and NOTE: country. To connect the computer to external power: Plug the AC adapter into the power connector (1) on the computer. Plug the power cord into the AC adapter (2).

  • Page 11: Step 3: Open The Computer

    Step 3: Open the computer To open the computer: Slide the display release latch (1) to the right to release the display. Raise the display (2). Setting up the computer...

  • Page 12: Step 4: Turn On The Computer

    Step 4: Turn on the computer To turn on the computer: ▲ Slide the power switch to the right (1). The power light (2) turns on. Step 5: Set up the software After the computer is turned on, it will go through software setup. Follow the on-screen instructions to set up the software.

  • Page 13: Step 6: Create Recovery Discs (Recommended)

    Step 6: Create recovery discs (recommended) You can use HP Backup and Recovery Manager to create a set of recovery discs containing your full factory image. You can use the recovery discs to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.
  • Page 14 Chapter 1 First-time setup...

  • Page 15: Quick Tour

    Quick tour Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features included on most computer models. Top components Lights Component Power light Battery light Drive light Caps lock light Component Volume mute light...

  • Page 16: Buttons, Switches, And Pointing Devices

    Buttons, switches, and pointing devices Component Internal display switch Pointing stick Presentation button Volume mute button Chapter 2 Quick tour Component Volume scroll zone Right pointing stick button Left pointing stick button...

  • Page 17: Display Components

    Display components Component Integrated camera (select models only) Camera light (select models only) Camera mode switch (select models only) Keyboard light Keyboard light button Component HP Fingerprint Sensor (fingerprint reader) Internal microphones (2) Convertible hinge Ambient light sensor Identifying the hardware...

  • Page 18: Keys

    Keys Component esc key fn key Windows® logo key Chapter 2 Quick tour Component Windows applications key Embedded numeric keypad keys Function keys...

  • Page 19: Front Components

    Front components Component Camera light (select models only) Camera mode switch Keyboard light button External WWAN antenna button Component External WWAN antenna Power switch Display release latch Bluetooth® compartment Identifying the hardware...

  • Page 20: Rear Components

    Rear components Component Windows security button* RJ-11 (modem) jack RJ-45 (network) jack *This button is used to enter the ctrl+alt+delete command. To protect your work and the system, the ctrl +alt+delete command cannot be entered using the ctrl, alt, and del keys on the on-screen keyboard. Chapter 2 Quick tour Component External monitor port...

  • Page 21: Right-Side Components

    Right-side components Component Fingerprint reader 1394 port Audio-out (headphone) jack Audio-in (microphone) jack Component Media Card Reader USB port Security cable slot Identifying the hardware...

  • Page 22: Left-Side Components

    Left-side components Refer to the illustration that most closely matches your computer. NOTE: Component Pen slot Vent ExpressCard slot (select models only) Wireless light Component Pen slot Vent Smart card reader (select models only) Wireless light Chapter 2 Quick tour Component Wireless switch Info button...

  • Page 23: Bottom Components

    Bottom components Component Battery bay Speaker SIM slot Vents (2) Hard drive compartment Component Docking connector Charge level indicator Battery release latch Accessory battery connector (10) Accessory battery connector door Identifying the hardware...

  • Page 24: Wireless Antennae

    Wireless antennae On select computer models, wireless antennae send and receive signals from one or more wireless devices. Component WWAN antenna* WLAN antennae (2)* *Antennae (1) and (2) are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the NOTE: antennae free from obstructions.

  • Page 25: Finding Information

    Finding information Finding Help and Support Help and Support is preinstalled on the computer. Access to Help NOTE: and Support does not require an Internet connection. You can access Help and Support by selecting Start > Help and Support. In addition to providing information about the Windows® operating system, Help and Support includes these topics: ●...

  • Page 26: Identifying Installed Software And Hardware

    Identifying installed software and hardware To see a list of the software that is preinstalled on the computer, follow these steps: ▲ Select Start > All Programs. Double-click the name of a program if you want to open it. NOTE: For details about using software included with the computer, refer NOTE: to the software manufacturer’s instructions, which may be provided with...

  • Page 27: Next Steps

    Next steps Protecting the computer The information in this section explains how to protect the computer from damage caused by a virus, a security breach, a power surge, or system failure. Protecting the computer from viruses When you use the computer for e-mail or Internet access, you expose it to computer viruses that can disable the operating system, programs, or utilities or cause them to function abnormally.

  • Page 28: Protecting The Computer From Power Surges

    To optimize the computer’s privacy protection features, follow these guidelines: ● Keep the operating system and software updated. Many software updates contain security enhancements. ● Use a firewall. Firewall software monitors incoming traffic on the computer to block messages that do not meet specific security criteria. Some firewalls also monitor outgoing traffic.
  • Page 29 To reduce potential safety issues, use only the AC adapter or WARNING! battery provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP. For more safety and regulatory information, and for battery disposal information, refer to the Regulatory, Safety and Environmental Notices.

  • Page 30: Connecting To A Computer Network

    Connecting to a computer network The computer has the following networking capabilities: ● Local area network (LAN) ● Wireless local area network (WLAN) ● Wireless wide area network (WWAN) ● Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking.

  • Page 31: Installing Additional Hardware And Software

    Installing additional hardware and software Installing hardware To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install the device and any required drivers. Locating and installing software Software on the computer is provided in the following forms: ●...

  • Page 32: Updating The Software Installed On The Computer

    Updating the software installed on the computer Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices.

  • Page 33: Troubleshooting

    Troubleshooting Troubleshooting resources If you experience computer problems, perform these troubleshooting steps in the order provided until the problem is resolved: ● Refer to “Quick troubleshooting,” the next section in this chapter. ● Access Web site links and additional information about the computer through Help and Support.

  • Page 34: Quick Troubleshooting

    Quick troubleshooting The computer is unable to start up When the computer is turned on, the power light turns on. If the computer and the power light are not turned on when you slide the power switch, adequate power may not be available to the computer. The following suggestions may help you determine why the computer will not start up: ●...

  • Page 35: The Computer Screen Is Blank

    The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may be the cause: ● The computer may be in Standby or Hibernation. To exit Standby or Hibernation, briefly slide the power switch to the right.

  • Page 36: Software Is Functioning Abnormally

    Software is functioning abnormally If the software is unresponsive or responds abnormally, follow these suggestions: ● Restart the computer: ◦ In Windows XP Home, select Start > Turn Off Computer > Restart. ◦ In Windows XP Professional, select Start > Turn Off Computer >...

  • Page 37: The Computer Is Unusually Warm

    The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature.

  • Page 38: The Wireless Network Connection Is Not Working

    The wireless network connection is not working If a wireless network connection is not working as expected, follow these suggestions: If you are connecting to a corporate network, contact the IT NOTE: administrator. ● Be sure that the wireless device is turned on and the wireless light on the computer is blue.

  • Page 39: Contacting Technical Support

    Operating system version number and registration number. To display the operating system version number and registration number, select Start > Help and Support > My HP Computer. (On some models, the registration number may be identified in the Operating System table as the Product Id).
  • Page 40 Chapter 5 Troubleshooting...

  • Page 41: Appendix A Backup And Recovery Creating Recovery Discs

    DVDs to recover the system (Highly recommended), you will be prompted to continue the disc creation. To create a set of recovery discs: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next.

  • Page 42: Backing Up Your Information

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. With HP Backup and Recovery Manager, you can perform the following tasks: ●...

  • Page 43: Backup Suggestions

    Before you can perform backup and recovery procedures, the computer must be connected to external power. NOTE: Drivers, utilities, and programs installed by HP can be copied to a CD or to a DVD using HP Backup and Recovery Manager. Backing up your information...

  • Page 44: Backing Up Specific Files Or Folders

    This process will take several minutes, depending on the file size and the speed of the computer. To back up specific files or folders: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next.

  • Page 45: Creating Recovery Points

    Recovering to an earlier recovery point does not affect data files or e-mails created since that recovery point. To create a system recovery point: Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. Click Next.

  • Page 46: Performing A Recovery

    NOTE: You can only recover files that you have previously backed up. HP recommends that you use HP Backup and Recovery Manager to create an entire drive backup as soon as you set up your computer. HP Backup and Recovery Manager helps you with the following tasks for safeguarding your information and restoring it in case of a system failure: ●...

  • Page 47: Initiating A Recovery From The Hard Drive Recovery Partition

    Initiating a recovery from the hard drive recovery partition To initiate a recovery from the hard drive recovery partition, follow these steps: Back up all personal files. Restart the computer, and then press f11 before the Windows operating system loads. Click a recovery option, and then click Next.
  • Page 48 Appendix A Backup and recovery...

  • Page 49: Appendix B Operating Environment And Input Power Operating Environment

    Operating environment and input power Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity (noncondensing) Operating...

  • Page 50: Input Power

    The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.

  • Page 51: Appendix C Routine Care Cleaning The Display

    Routine care Cleaning the display CAUTION: To prevent permanent damage to the computer, never spray water, cleaning fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
  • Page 52 ● If you plan to use the computer during a flight, check with the airline in advance. In-flight computer use is at the discretion of the airline. ● If the computer will be unused and disconnected from external power for more than 2 weeks, remove the battery and store it separately.

  • Page 53: Index

    Index Symbols/Numerics 1394 port, identifying 15 AC adapter connecting 4 identifying 1 accessory battery connector, identifying 17 altitude specifications 43 ambient light sensor, identifying 11 antennae external WWAN 13, 18 WLAN 18 WWAN 18 antivirus software 21 applications key, Windows 12 audio-in (microphone) jack, identifying 15 audio-out (headphone) jack, identifying 15 backup...
  • Page 54 display switch, identifying 10 docking connector, identifying 17 documentation 19 drive light, identifying 9 electric shock 22 emergency shutdown procedures 26, 30 environmental specifications 43 esc key, identifying 12 ExpressCard slot, identifying 16 external devices, troubleshooting 31 external monitor port, identifying 14 external WWAN antenna button, identifying 13 external WWAN antenna, identifying 13, 18 fingerprint reader, identifying 11, 15...
  • Page 55 network, connecting computer to 24 Norton Internet Security 21 num lock light, identifying 9 operating environment specifications 43 operating system version number 33 overheating, computer 31 pen slot, identifying 16 pointing stick buttons, identifying 10 pointing stick, identifying 10 ports 1394 15 external monitor 14 USB 15, 16...
  • Page 56 troubleshooting blank screen 29 display problems 29 external device problems 31 overheating problems 31 resources 27 software problems 30 startup problems 28 unresponsive computer 30 wireless network problems 32 turning off the computer 26 turning on the computer 6, 28 unresponsive computer, troubleshooting 30 USB ports, identifying 15, 16 user guides 19...

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