(Continued)
Symptom
Possible Cause
After the system is powered up, the COM1 port seems to hang and then
starts working after a few seconds.
This delay is normal.
New password and escape sequence are forgotten.
The remote user sees a "+++" string on the screen.
The modem is confirming
whether the modem has really
lost carrier
The message "unknown command" is displayed when the user enters a
carriage return by itself.
The terminal or terminal
emulator is including a line
feed character with the
carriage return.
Cannot enable modem or modem will not answer.
The modem is not configured
correctly to work with the
RMC.
Suggested Solution
Wait a few seconds for the
COM1 port to start
working.
RMC console must be reset
to factory defaults. See
Section 3.12.
This is normal behavior.
Change the terminal or
terminal emulator setting
so that "new line" is not
selected.
Modify the modem
initialization string
according to your modem
documentation.
Remote Management Console 3-25