Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-Feed Jam; Ssf Multi-Feed Jam - Dell 2150CN User Manual

admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm

Standard 250-Sheet Tray/Optional 250-Sheet Feeder Multi-feed Jam

Action
1 Ensure that the tray is properly inserted.
Does this solve your problem?
2 Load coated paper one sheet at a time.
Does this solve your problem?
3 Use print media that is not damp.
Does this solve your problem?
4 Fan the print media.
Does this solve your problem?
5 Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
Does this solve your problem?

SSF Multi-feed Jam

1 Ensure the media type you are using.
If using coated paper, go to action 2.
If using other type of print media, go to action 3.
2 Load coated paper one sheet at a time.
Does this solve your problem?
3 Use print media that is not damp.
Does this solve your problem?
4 Fan the print media.
Does this solve your problem?
5 Wipe the retard roller in the tray where the multi-
feed occurred with a cloth moistened with water.
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
464
Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
Yes No
The task is If using coated
complete. paper, go to
action 2.
If using other
type of print
media, go to
action 3.
The task is Go to action 4.
complete.
The task is Go to action 4.
complete.
The task is Go to action 5.
complete.
The task is Contact Dell.
complete.
- -
The task is Go to action 4.
complete.
The task is Go to action 4.
complete.
The task is Go to action 5.
complete.
The task is Contact Dell.
complete.