Vivo MOUNT-G400B, MOUNT-G400W Manual
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PACKAGE CONTENTS
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If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to make sure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose that is not explicitly specified in this manual. Do not exceed weight capacity. We cannot be liable for damage or injury caused by improper mounting, incorrect assembly or inappropriate use.
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NOTE: NOT ALL HARDWARE INCLUDED WILL BE USED
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DO NOT INSTALL INTO DRYWALL ALONE. VERIFY YOUR WALL CONSTRUCTION. USE WOOD STUDS TO MOUNT. We include mounting for brick and concrete walls. If unsure, please contact us at vivo-us.com, email at help@vivo-us.com, or call us at 309-278-5303.
TOOLS NEEDED
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DO NOT EXCEED WEIGHT CAPACITY.
Failure to do so may result in serious injury.
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CHOKING HAZARD
SMALL PARTS - NOT FOR CHILDREN UNDER 3 YEARS. ADULT SUPERVISION IS REQUIRED.
ASSEMBLY STEPS
- OPTION A: Wood Wall
Using the wall plate on Arm (A), mark drilling locations. Use of a stud finder is highly recommended. Drill 2.2" (55mm) deep holes using a 3/16" (4.5mm) drill bit, and mount the arm to the wall using Wall Screws (W-A) and Washers (W-C).
![Vivo - MOUNT-G400B - Assembly - Step 1 Assembly - Step 1]()
OPTION B: Concrete Wall
Using the wall plate on Arm (A), mark drilling locations. Drill 2.4" (60mm) deep holes using a 3/8" (10mm) drill bit, press Anchors (W-B) into holes, and mount the arm to the wall using Wall Screws (W-A) and Washers (W-C).
NOTE: Anchors are made for use with concrete or brick, and will not work with drywall.
![Vivo - MOUNT-G400B - Assembly - Step 2 Assembly - Step 2]()
- Attach Screw Covers (D, E) to wall plate.
![Vivo - MOUNT-G400B - Assembly - Step 3 - Attach Screw Covers Assembly - Step 3 - Attach Screw Covers]()
- Remove lower nut from VESA Plate (B) using the Wrench (T-A), and loosen the upper two nuts until 3mm of screw thread is exposed for each one.
![Vivo - MOUNT-G400B - Assembly - Step 4 - Remove lower nut Assembly - Step 4 - Remove lower nut]()
- Mount VESA Extensions (C) to VESA Plate (B) in one of the patterns shown using Carriage Bolts (S-B) and Nuts (S-A), and tighten with Wrench (T-A).
(NOTE: For VESA patterns 200x200mm and smaller, skip this step.)
![Vivo - MOUNT-G400B - Assembly - Step 5 Assembly - Step 5]()
- OPTION A: Flat Back Monitor
Mount VESA Plate (B) to TV using appropriate Screws (M-A through M-D) with M8 Washers (M-E), making sure the two nuts are facing towards the top of the TV. If needed, Spacers (M-F, M-G) have been provided.
![Vivo - MOUNT-G400B - Assembly - Step 6 Assembly - Step 6]()
- Hang TV with VESA plate onto head of Arm (A).
![Vivo - MOUNT-G400B - Assembly - Step 7 - Hang TV with VESA plate Assembly - Step 7 - Hang TV with VESA plate]()
- Reinstall lower nut to secure the plate, and tighten all nuts using Wrench (T-A).
![Vivo - MOUNT-G400B - Assembly - Step 8 - Reinstall lower nut Assembly - Step 8 - Reinstall lower nut]()
- Adjust gas spring tension using 6mm Allen Wrench (T-C). Turn counter-clockwise to increase lift, and clockwise to decrease. Adjust the tilt joint support using 4mm Allen Wrench (T-B).
NOTE: use a large flat-blade screwdriver to tighten the socket set screw if the joint makes a popping noise.
![Vivo - MOUNT-G400B - Assembly - Step 9 - Adjust gas spring tension Assembly - Step 9 - Adjust gas spring tension]()
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TV must be installed on mount before making tension adjustments to the gas spring arm.
Keep monitor in a straight orientation when making adjustments. - Use built in cable clips to manage cables.
![Vivo - MOUNT-G400B - Assembly - Step 10 - Use built in cable clips Assembly - Step 10 - Use built in cable clips]()
Adjust as Desired
![Vivo - MOUNT-G400B - Adjust as Desired Adjust as Desired]()
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Open Monday - Friday 7:00am - 7:00pm CST,
our dedicated support team can offer immediate assistance with rapid response times. If any parts are received damaged or defective, please contact us. We are happy to replace parts to ensure you have a fully functioning product.
309-278-5303
AVG. RESOLUTION TIME (within office hrs): 5M 4S
www.vivo-us.com
Chat live with an agent!
AVG. RESOLUTION TIME (within office hrs): < 15 M
help@vivo-us.com
AVG. RESPONSE TIME (within office hrs): 1HR 8M
- 23% within < 15m
- 38% within < 30m
- 61% within < 1hr
- 83% within < 2hr
- 92% within < 3hr
FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: www.vivo-us.com
Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product.
https://vivo-us.com/products/mount-g400b
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Documents / Resources
References
VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
VIVO - Desks, Monitor Mounting, and More Home & Office Solutions – VIVO - desk solutions, screen mounting, and more
Aluminum Wall Mount for 23” to 55” TVs – VIVO - desk solutions, screen mounting, and more
Download manual
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Vivo MOUNT-G400B, MOUNT-G400W Manual
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