Ricoh Aficio SP C811DN Hardware Manual
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Ricoh Aficio SP C811DN Hardware Manual

Ricoh aficio sp c811dn: user guide
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Table of Contents

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Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information
before using the machine.
1
Guide to the Printer
2
Installing Options
3
Connecting the Printer Cables
4
Configuration
5
Paper and Other Media
6
Replacing Consumables
7
Cleaning the Printer
8
Adjusting the Printer
9
Troubleshooting
10
Removing Misfed Paper
11
Appendix

Operating Instructions

Hardware Guide

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Summary of Contents for Ricoh Aficio SP C811DN

  • Page 1: Operating Instructions

    Operating Instructions Hardware Guide Guide to the Printer Installing Options Connecting the Printer Cables Configuration Paper and Other Media Replacing Consumables Cleaning the Printer Adjusting the Printer Troubleshooting Removing Misfed Paper Appendix Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information before using the machine.
  • Page 2 ® The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Apple, AppleTalk, EtherTalk, Macintosh, Mac OS and True Type are trademarks of Apple Computer Inc., registered in the U.S.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Positions of WARNING and CAUTION Labels....................5 Manuals for This Printer............................7 How to Read This Manual..........................8 Description for the Specified Model.........................9 Installing the Operating Instructions.......................10 1. Guide to the Printer Exterior: Front View............................11 Exterior: Rear View............................13 Interior................................15 Control Panel..............................17 Display Panel..............................19 Reading the Display and Using Keys......................20 2.
  • Page 4 Parallel Cable Connection..........................66 4. Configuration Ethernet Configuration.............................67 Specifying an IP Address (No DHCP)......................68 Receiving an IP Address Automatically (DHCP)..................70 Configuring Network Settings When Using NetWare................72 Setting the Ethernet Speed..........................73 IEEE 802.11b (Wireless LAN) Configuration....................76 Setting the SSID............................78 Setting a WEP Key............................79 5.
  • Page 5 Replacing the Waste Toner Bottle........................132 Replacing the Fusing Unit and Transfer Roller.....................137 Replacing the Fusing Unit.........................137 Replacing the Transfer Roller........................140 Adding Staples...............................142 When the Booklet Finisher is Installed.....................143 When the 2 Tray Finisher is Installed.......................147 7. Cleaning the Printer Cautions When Cleaning..........................151 Cleaning the Friction Pads..........................152 Paper Tray, 500/1000-sheet Paper Feed Unit..................152 2000-sheet Paper Feed Unit........................153...
  • Page 6 When the 2 Tray Finisher is Installed.......................195 10. Removing Misfed Paper Removing Misfed Paper..........................197 Paper Misfeed Message (A).........................198 Paper Misfeed Message (B).........................200 Paper Misfeed Message (C).........................202 Paper Misfeed Message (D).........................205 Paper Misfeed Message (R).........................207 When the Booklet Finisher is Installed.....................207 When the 2 Tray Finisher is Installed.......................213 Paper Misfeed Message (Y).........................217 Paper Misfeed Message (Z).........................218...

  • Page 7: Positions Of Warning And Caution Labels

    Positions of WARNING and CAUTION Labels This machine has labels for WARNING and CAUTION at the positions shown below. For safety, please follow the instructions and handle the machine as indicated. ATU082S...
  • Page 8 ATU083S...

  • Page 9: Manuals For This Printer

    Manuals for This Printer Refer to each manual as required. Safety Information Contains information about safe usage of this machine. To avoid injury and prevent damage to the machine, be sure to read this. Quick Installation Guide Contains procedures for removing the printer from its box, connecting it to a computer, and installing its driver.

  • Page 10: How To Read This Manual

    How to Read This Manual This manual uses the following symbols: • Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. • Indicates a potentially hazardous situation which, if instructions are not followed, may result in •...

  • Page 11: Description For The Specified Model

    Description for the Specified Model In this manual, the following symbols indicate information that relates to a specific printer model. This indicates information about the 220 to 240 V model printer. Read if you have purchased this model. This indicates information about the 120 V model printer. Read if you have purchased this model.

  • Page 12: Installing The Operating Instructions

    Installing the Operating Instructions The CD-ROM “Manuals” provided with this printer contains HTML version Operating Instructions. Follow the instructions below to install it. • System Requirements: • Windows 95/98/Me, Windows 2000/XP, Windows Server 2003 or Windows NT 4.0 • 800 600 or higher monitor resolution •...

  • Page 13: Guide To The Printer

    1. Guide to the Printer Exterior: Front View This section explains names and functions of the parts on the front and right side of the printer. ATU093S 1. Standard Output Tray Printed pages are output here. 2. Upper Right Cover Open this cover to remove jammed paper.
  • Page 14 1. Guide to the Printer 9. Power Switch Use this switch to turn the power on or off. 10. Front Cover Open this when replacing the toner, photo conductor units or intermediate transfer unit. 11. Control Panel Contains keys for printer control and a display that shows printer status. 12.

  • Page 15: Exterior: Rear View

    Exterior: Rear View Exterior: Rear View This section explains names and functions of the parts on the rear side of the printer. ATU002S 1. Optional Interface Board Slots Optional interface boards can be inserted. Insert an optional Gigabit Ethernet board, IEEE 802.11b interface unit, Bluetooth interface unit or IEEE1284 interface board in the left slot.
  • Page 16 1. Guide to the Printer 8. USB Port Use a USB cable to connect the printer to a host computer.

  • Page 17: Interior

    Interior Interior This section explains names and functions of the parts inside of the printer. ASZ006S 1. Fusing Unit Replace the fusing unit when the following messages appear: • "Replacement Alert/Replace Fusing Unit soon." • "Replace Fusing Unit." Replace the fusing unit and the transfer roller together. 2.
  • Page 18 1. Guide to the Printer • "Replacement Alert/Replace IntTrans Unit soon." • "Replace IntTrans Unit." 6. Toner From the left, the toner is installed in the order of black (K), yellow (Y), cyan (C), and magenta (M). Replace the relevant toner when the following messages appear: •...

  • Page 19: Control Panel

    Control Panel Control Panel This section explains names and usage of the parts of the control panel. ATU049S 1. Display Displays current printer status and error messages. Entering energy saver mode turns off the back light. For details about energy saver mode, see Software Guide. 2.

  • Page 20: Online Key

    1. Guide to the Printer 11. [Online] Key Indicates whether the printer is online or offline. Press this to switch between online and offline status. When the lamp is lit, the printer is online, enabling data reception from connected computers. When the lamp is unlit, the printer is offline, disabling data reception from the connected computers.

  • Page 21: Display Panel

    Display Panel Display Panel This section explains configuration using the initial screen of the display panel. The items are highlighted when selected. • Do not touch the display panel. The following screen appears when you turn on the printer. AQC060S 1.

  • Page 22: Reading The Display And Using Keys

    1. Guide to the Printer Reading the Display and Using Keys ATU051S 1. [Escape] key Cancels an operation or returns to the previous display. 2. Scroll keys Move the cursor in each direction. When the [ ] [ ] [ ] [ ] keys appear in this manual, press the scroll key of the same direction. 3.

  • Page 23: Installing Options

    2. Installing Options Available Options By installing options, you can improve printer performance and expand the available features. For the specifications of each option, see p.229 "Specifications". • Before installing options, the machine should be turned off and unplugged for at least an hour. Com- ponents inside the machine become very hot, and can cause a burn if touched.

  • Page 24: Order Of Option Installation

    2. Installing Options Option List Description Bridge Unit C810 Bridge unit Booklet Finisher SR3000 Booklet finisher Punch Kit PU3000 NA Punch kit (for booklet finisher, 2 and 3 holes type) Punch Kit PU3000 EU Punch kit (for booklet finisher, 2 and 4 holes type) Punch Kit PU3000 SC Punch kit (for booklet finisher, 4 holes type) Finisher SR3030...

  • Page 25: Installing Options

    Available Options Attach the bridge unit To use the booklet finisher or 2 tray finisher, remove the output tray and attach the bridge unit. To attach this option, contact your sales or service representative. Attach the booklet finisher or 2 tray finisher Attach the bridge unit first, then attach this option on the left side of the printer.
  • Page 26 2. Installing Options When attached to the printer itself: “Tray 3”, “Tray 4” When attached to the 500-sheet paper feed unit: “Tray 4”, “Tray 5” See p.30 "Attaching the Paper Feed Unit". 3. 2000-sheet paper feed unit Attach to the underside of the printer. Up to 2000 sheets of paper can be loaded, when using plain paper.
  • Page 27 Available Options Interior ATU084S 1. Camera direct print card/Security card p.56 "Installing a Camera Direct Print Card or Security Card" 2. USB host interface board p.54 "Installing the USB Host Interface Board" 3. Optional interface board • Gigabit Ethernet board p.43 "Installing the Gigabit Ethernet Board"...

  • Page 28: Cautions When Re-Installing The Controller Board

    2. Installing Options Cautions When Re-installing the Controller Board When installing options inside the controller board, handle the board carefully while it is outside the printer. To re-install the controller board, holding the handle in the center of the board, push the board firmly into the printer.

  • Page 29: Attaching The Optional Paper Feed Unit

    Attaching the Optional Paper Feed Unit Attaching the Optional Paper Feed Unit • When attaching multiple options, attach the paper feed unit first. • Four people are required to attach the paper feed unit. Make sure that the necessary number of people is available before beginning.

  • Page 30: Attaching The 500-Sheet Paper Feed Unit To The 1000-Sheet Paper Feed Unit

    2. Installing Options ATU040S • Package contents for 1000-sheet paper feed unit ATU041S • Package contents for 2000-sheet paper feed unit ATU042S Attaching the 500-sheet Paper Feed Unit to the 1000-sheet Paper Feed Unit The 500-sheet paper feed unit can be used in combination with the 1000-sheet paper feed unit. In this case, attach the 500-sheet paper feed unit to the 1000-sheet paper feed unit before attaching to the printer.
  • Page 31 Attaching the Optional Paper Feed Unit Remove the packaging from the paper feed unit. Lift the 500-sheet paper feed unit, align it with the top of the 1000-sheet paper feed unit, and slowly lower it straight down. Place it so that it is held firmly in place by the vertical pins. ASZ183S Pull the tray of the 500-sheet paper feed unit out slowly until it stops, then lift the front of the tray slightly, and pull it out completely.

  • Page 32: Attaching The Paper Feed Unit

    2. Installing Options Lift the front of the tray, and slide it carefully into the paper feed unit until it stops. ASZ184S On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. ASZ197S Attaching the Paper Feed Unit This section describes how to attach the 500-sheet paper feed unit, 1000-sheet paper feed unit, and 2000-...
  • Page 33 Attaching the Optional Paper Feed Unit • Before using the new paper feed unit, you must configure settings in the printer driver. • Four or more people are required for installation. Check the contents of the package. Turn the printer off and unplug the power cable. Remove the packaging from the paper feed unit.
  • Page 34 2. Installing Options ASZ254S Return the handle you pulled out from the printer to its original position. Pull tray 2 of the printer out slowly until it stops, then lift the front of the tray slightly, and pull it out completely. ASZ255S Place the tray on a flat surface.
  • Page 35 Attaching the Optional Paper Feed Unit Lift the front of the tray, and slide it carefully into the printer until it stops. ASZ257S On the rear of the unit, attach two brackets using the remaining screws. Tighten the screws firmly using a coin. ASZ258S Plug in the power cable, and then turn on the printer.
  • Page 36 2. Installing Options • p.167 "Adjusting Printing Position"...

  • Page 37: Attaching The Sdram Module

    Attaching the SDRAM Module Attaching the SDRAM Module • Do not touch the inside of the controller board compartment. It may cause a machine malfunction or a burn. • Before touching the SDRAM module, ground yourself by touching something metal to discharge any static electricity.
  • Page 38 2. Installing Options Using both hands, slide the controller board completely out and place it on a flat surface such as a table. ATU005S Install the SDRAM module in the indicated slot. ATU006S Two slots are provided for the SDRAM modules. The default 256 MB SDRAM module is installed in the inner slot.
  • Page 39 Attaching the SDRAM Module Press the SDRAM module down until it clicks into place. ATU008S When also installing the user account enhance unit, install it before returning the controller board to the printer. Fit the controller board into the printer, and push it carefully in until it stops. ATU009S Push it firmly into the printer using the handle.
  • Page 40 2. Installing Options • The table below shows the total SDRAM module capacities. Standard Extended Total 256MB 128MB 384MB 256MB 256MB 512MB • If the module was not installed properly, repeat the procedure from step 1. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative.

  • Page 41: Installing The User Account Enhance Unit

    Installing the User Account Enhance Unit Installing the User Account Enhance Unit • Do not touch the inside of the controller board compartment. Doing so may cause a malfunction or burn. • Before beginning work, ground yourself by touching something metal to discharge any static elec- tricity.
  • Page 42 2. Installing Options Holding the handle, carefully pull out the controller board. ATU004S Using both hands, slide the controller board completely out and place it on a flat surface such as a table. ATU005S Install the user account enhance unit as shown. ATU011S...
  • Page 43 Installing the User Account Enhance Unit Insert the protrusions on the user account enhance unit into the holes on the controller board. ATU012S Press the user account enhance unit down until it clicks into place, and confirm that it is held securely.
  • Page 44 2. Installing Options Fasten the controller board to the printer using the five screws. ATU010S • Confirm that the user account enhance unit was correctly installed by printing the configuration page. If it is correctly installed, "Accounting Module" will appear for "Device Connection" on the configu- ration page.

  • Page 45: Installing The Gigabit Ethernet Board

    Installing the Gigabit Ethernet Board Installing the Gigabit Ethernet Board • The printer’s Ethernet and USB ports are not available when the Gigabit Ethernet board is attached to the printer. Use the Ethernet and USB ports on the Gigabit Ethernet board. •...
  • Page 46 2. Installing Options Loosen the two screws and remove the slot cover. ATU023S The removed cover will not be reused. Fully insert the Gigabit Ethernet board. ATU015S Confirm that the Gigabit Ethernet board is firmly connected to the controller board. Tighten the two screws to secure the board.
  • Page 47 Installing the Gigabit Ethernet Board • If the board was not installed properly, repeat the procedure from step 2. If it cannot be installed correctly even after reattempting installation, contact your sales or service representative. • For information on printing the configuration page, see "Test Printing", Quick Installation Guide. •...

  • Page 48: Installing The Ieee 802.11B Interface Unit

    2. Installing Options Installing the IEEE 802.11b Interface Unit • Before beginning work, ground yourself by touching something metal to discharge any static elec- tricity. Static electricity can damage the unit. • Do not subject the unit to physical shocks. Check the contents of the package.
  • Page 49 Installing the IEEE 802.11b Interface Unit Fully insert the interface unit. ATU017S Confirm that the interface unit is firmly connected to the controller board. Tighten the two screws to secure the interface unit. ATU018S Attach the antenna to the card. Attach them so that the label of the card is facing down, and the ridged side of the antenna is facing up.
  • Page 50 2. Installing Options With the ridged side of the antenna facing left, slowly push the card into the interface unit until it stops. ATU019S Holding the antenna cap with the two cut-off corners facing left, fit the cap over the card. ATU020S •...

  • Page 51: Installing The Bluetooth Interface Unit

    Installing the Bluetooth Interface Unit Installing the Bluetooth Interface Unit • When the Bluetooth interface unit is installed in the printer, Bluetooth-equipped devices such as com- puters and digital cameras can print wirelessly. • Before beginning work, ground yourself by touching something metal to discharge any static elec- tricity.
  • Page 52 2. Installing Options Fully insert the interface unit. ATU017S Confirm that the interface unit is firmly connected to the controller board. Tighten the two screws to secure the interface unit. ATU018S Attach the card to the card adapter. Attach them so that the label on both the card and adapter is facing up.
  • Page 53 Installing the Bluetooth Interface Unit With the label side facing left, slowly push the card adapter into the interface unit until it stops. ATU021S • Confirm that the Bluetooth interface unit was correctly installed by printing the configuration page. If it is correctly installed, "Bluetooth"...

  • Page 54: Installing The Ieee 1284 Interface Board

    2. Installing Options Installing the IEEE 1284 Interface Board • Before beginning work, ground yourself by touching something metal to discharge any static elec- tricity. Static electricity can damage the IEEE 1284 interface board. • Do not subject the IEEE 1284 interface board to physical shocks. •...
  • Page 55 Installing the IEEE 1284 Interface Board Fully insert the IEEE 1284 interface board. ATU024S Confirm that the IEEE 1284 interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. ATU025S • Confirm that the IEEE 1284 interface board was correctly installed by printing the configuration page. If it is correctly installed, "Parallel Interface"...

  • Page 56: Installing The Usb Host Interface Board

    2. Installing Options Installing the USB Host Interface Board • Connect the USB cable from a digital camera to the USB host interface board. • Connections between the USB host interface board and a computer are not supported. • Before beginning work, ground yourself by touching something metal to discharge any static elec- tricity.
  • Page 57 Installing the USB Host Interface Board Fully insert the interface board. ATU027S Confirm that the interface board is firmly connected to the controller board. Tighten the two screws to secure the interface board. ATU028S • Confirm that the USB host interface board was correctly installed by printing the configuration page. If it is correctly installed, "USB Host"...

  • Page 58: Installing A Camera Direct Print Card Or Security Card

    2. Installing Options Installing a Camera Direct Print Card or Security Card • Keep SD memory cards out of reach of children. If a child swallows a SD memory card, consult a doctor immediately. • Do not subject the card to physical shocks. Check the contents of the package.
  • Page 59 Installing a Camera Direct Print Card or Security Card Insert the expansion card into the slot until it clicks. ATU030S Reattach the slot cover ( ), and fasten the screws to secure it ( ). ATU031S • Do not touch the card while the printer is in use. It may come loose, even if pushed only slightly. The slot cover must be reattached.
  • Page 60 2. Installing Options...

  • Page 61: Connecting The Printer Cables

    3. Connecting the Printer Cables Ethernet Cable Connection Prepare a hub and other network devices, and connect the Ethernet cable to the printer. Connect 10BASE T or 100BASE TX cable to the printer’s Ethernet port. For 1000BASE T, the optional Gigabit Ethernet board is available.
  • Page 62 3. Connecting the Printer Cables Connecting to the Ethernet port of the Gigabit Ethernet board Attach two ferrite cores to the Ethernet cable. Attach the core supplied with the printer to the connector end, and the one supplied with the Gigabit Ethernet board about 15 cm (6 inches) from the connector end ( ).

  • Page 63: Reading The Led Lamps

    Ethernet Cable Connection Reading the LED Lamps Standard Ethernet port ATU034S 1. Green: turns on when the printer is properly connected to the network. 2. Yellow: turns on when 100BASE-TX is in use. It turns off when 10BASE-T is in use. Optional Gigabit Ethernet board ATU035S 1.

  • Page 64: Usb Cable Connection

    3. Connecting the Printer Cables USB Cable Connection • USB connection is possible under Windows 98 SE/Me/2000/XP, Windows Server 2003, Mac OS 9.x, and Mac OS X. • Windows Me supports USB1.1 speed. • USB connection with Mac OS is only possible via the printer’s USB port, not the Gigabit Ethernet board's USB port.

  • Page 65: Digital Camera Connection

    USB Cable Connection • "Installing the Printer Driver Using USB", Software Guide • p.43 "Installing the Gigabit Ethernet Board" Digital Camera Connection This printer supports direct printing, which allows you to print images taken with a digital camera by connecting the camera directly to the printer. The following describes how to connect the printer to a digital camera.
  • Page 66 3. Connecting the Printer Cables ATU038S • Not using the USB cable supplied with the USB host interface board 1. Attach the two ferrite cores supplied with the USB host interface board to the USB cable. Attach a ferrite core at each end of the USB cable about 5 cm (2 inches) from the connector. ASZ246S 2.
  • Page 67 USB Cable Connection • p.54 "Installing the USB Host Interface Board" • p.56 "Installing a Camera Direct Print Card or Security Card"...

  • Page 68: Parallel Cable Connection

    3. Connecting the Printer Cables Parallel Cable Connection The type of cable required varies depending on the computer you are using. Make sure to use the interface cable compliant with your computer. • The printer's parallel connection is a standard bidirectional interface that requires an IEEE 1284- compliant half pitch 36-pin parallel cable and host computer parallel port.

  • Page 69: Configuration

    4. Configuration Ethernet Configuration Configure the following network settings according to the network interface you are using. You can use SmartDeviceMonitor for Admin or a Web browser to configure IP address-related settings in a TCP/IP-capable environment. • Configure the printer for the network using the control panel. •...

  • Page 70: Specifying An Ip Address (No Dhcp)

    4. Configuration Specifying an IP Address (No DHCP) Follow this procedure to assign a specific IP address to the printer. This is only necessary when you will use the printer on a network without DHCP, or want to prevent the printer's IP address from changing. Before beginning, make sure that you know the IP address, subnet mask and gateway address that the printer will use.
  • Page 71 Ethernet Configuration Press the [ ] or [ ] key to select the appropriate network protocol, and then press the [OK] key. Press the [ ] or [ ] key to select [Active] or [Inactive], and then press the [OK] key. Set other protocols you need to set in the same way.

  • Page 72: Receiving An Ip Address Automatically (Dhcp)

    4. Configuration Press the [ ] or [ ] key to select [Specify], and then press the [OK] key. If you do not select [Specify] in this step, the address you set will not be saved. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.
  • Page 73 Ethernet Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [Network], and then press the [OK] key. Press the [ ] or [ ] key to select [Machine IPv4 Address], and then press the [OK] key. Press the [ ] or [ ] key to select [Auto-Obtain (DHCP)], and then press the [OK] key.

  • Page 74: Configuring Network Settings When Using Netware

    4. Configuration Configuring Network Settings When Using NetWare If you use NetWare, select the appropriate NetWare frame type. Select one of the items below as necessary. • Auto Select • Ethernet II • Ethernet 802.2 • Ethernet 802.3 • Ethernet SNAP •...

  • Page 75: Setting The Ethernet Speed

    Ethernet Configuration Press the [ ] or [ ] key to select [NW Frame Type], and then press the [OK] key. Press the [ ] or [ ] key to select the frame type to use, and then press the [OK] key. Press the [Menu] key to return to the initial screen.
  • Page 76 4. Configuration Printer Router/HUB [10Mbps Half [10Mbps Full [100Mbps [100Mbps Full [Auto Select] Half D.] auto-negotia- tion (auto se- lection) • Connection cannot be established if the selected Ethernet speed does not match your network's trans- mission speed. • The use of this feature is recommended. To use it, select [Auto Select]. Press the [Menu] key.
  • Page 77 Ethernet Configuration Press the [ ] or [ ] key to select [Ethernet Speed], and then press the [OK] key. Press the [ ] or [ ] key to select the Ethernet speed, and then press the [OK] key. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.

  • Page 78: Ieee 802.11B (Wireless Lan) Configuration

    4. Configuration IEEE 802.11b (Wireless LAN) Configuration Configure the printer to use IEEE 802.11b (Wireless LAN). The following table shows the control panel settings and their defaults. These items appear in the [Host Interface] menu. Setting Name Default Communication Mode 802.11 Ad hoc Channel Communication Speed...
  • Page 79 IEEE 802.11b (Wireless LAN) Configuration Press the [ ] or [ ] key to select [Host Interface], and then press the [OK] key. Press the [ ] or [ ] key to select [IEEE 802.11b], and then press the [OK] key. Press the [ ] or [ ] key to select [Communication Mode], and then press the [OK] key.

  • Page 80: Setting The Ssid

    4. Configuration Set [Communication Speed] in the same way. The default is [Auto Select]. If you need to change the transmission speed depending on the environ- ment you are using, select the appropriate transmission speed. Print a configuration page to confirm the settings. •...

  • Page 81: Setting A Wep Key

    IEEE 802.11b (Wireless LAN) Configuration Setting a WEP Key If the wireless network uses WEP to encrypt transmitted data, the corresponding WEP key must be set to the printer to allow communications with other network devices. Ask the network administrator for the WEP key to use. In the IEEE 802.11b menu, press the [ ] or [ ] key to select [Security Type], and then press the [OK] key.
  • Page 82 4. Configuration • For ASCII character strings, uppercase and lowercase letters are differentiated, so be sure to enter characters in the required case. When all characters have been entered, press [Exit]. Press the [Menu] key to return to the initial screen. Print a configuration page to confirm the settings.

  • Page 83: Paper And Other Media

    5. Paper and Other Media Supported Paper for Each Tray This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. Symbols In this manual On the display Paper feed direction A4 (210 297) (Feed direction)
  • Page 84 5. Paper and Other Media Metric version Imperial version A3 , B4 JIS , A4 , B5 JIS , A5 , 8 11 (Letter) , A3 , B4 JIS , A4 , B5 11(Letter) , A5 Metric version Imperial version A4 , B5 JIS , A5 , 11 17 , 8 14 (Le- 11 17 , 8...

  • Page 85: 2000-Sheet Paper Feed Unit (Tray 3)

    Supported Paper for Each Tray 2000–sheet Paper Feed Unit (Tray 3) 11(Letter) • The paper tray guides are fixed. However, you can switch the setting between A4 and 8 (Letter) . If you wish to use a paper size other than the default, contact your sales or service repre- sentative.
  • Page 86 5. Paper and Other Media Metric version Imperial version ecutive) , 8 13 (F/GL) , 8 (Foolscap) , 8 13 (Folio) , Com10 , (Foolscap) , 8 13 (Folio) , Monarch , C6 , C5 , DL Env , Com10 , Monarch , C6 , C5 , DL Env , 8K 8K , 16K , B4 JIS , A4 , B5 JIS , A5 ,...
  • Page 87 Supported Paper for Each Tray • Do not load the paper so that the top of the stack exceeds the under limit mark inside the tray.

  • Page 88: Paper Recommendations

    5. Paper and Other Media Paper Recommendations This section describes loading and storing paper, details of each type of paper, and the printable area. Configure the settings depending on the type of paper you are using. • Print quality cannot always be guaranteed for all types of paper that are sold at stores. Loading Paper •...

  • Page 89: Plain Paper

    Paper Recommendations Plain paper 60 to 105g/m (16 to 28lb.) Paper thickness • [Plain Paper]: 60 to 81g/m (16 to 28lb.) • [Middle Thick]: 82 to 105g/m (22 to 28lb.) • [Plain Paper]: Select [Paper Input] [Paper Type: XXX] (XXX: Tray 1 to 5, Bypass Tray) [Plain Paper].

  • Page 90: Thick Paper

    5. Paper and Other Media Thick paper 106 to 253 g/m • [Thick Paper 1]: 106 to 169 g/m (28 to 45 lb.) Paper thickness • [Thick Paper 2]: 170 to 219 g/m (45 to 58 lb.) • [Thick Paper 3]: 220 to 253 g/m (59 to 67 lb.) Select [Paper Input]...

  • Page 91: Thin Paper

    Paper Recommendations Thin paper Paper thickness 52 to 59 g/m (14 to 16 lb.) Select [Paper Input] [Paper Type: XXX] (XXX: Printer setup Tray 1 to 5, Bypass Tray) [Thin Paper]. Printer driver setup Select [Thin Paper] in [Paper Type]. Any input tray can be used.
  • Page 92 5. Paper and Other Media • When printing on OHP transparencies, re- move the transparencies one by one as they are output. Letterhead Select [Paper Input] [Paper Type: XXX] (XXX: Printer setup Tray 1 to 5, Bypass Tray) [Letterhead]. Printer driver setup Select [Letterhead] in [Paper Type].

  • Page 93: Label Paper

    Paper Recommendations Label paper Select [Paper Input] [Paper Type: Bypass Tray] Printer setup [Label Paper]. Printer driver setup Select [Label Paper] in [PaperType]. Bypass tray Supported paper feeding tray • Make sure paper is not stacked higher than the paper guides inside the bypass tray. Duplex printing Not supported Default: [Labels 1]...

  • Page 94: Coated Paper

    5. Paper and Other Media stacked higher than the paper guides inside Duplex printing Supported Default: [Glossy Paper 1] If the print quality needs to be improved, select [Maintenance] [General Settings] [Glossy Paper Setting] [Glossy Paper 1] or [Glossy Pa- Glossy paper setup per 2] to change the setting value to a different number depending on the paper thickness that you...

  • Page 95: Special Paper

    Paper Recommendations per 4]. High numbered settings allow thicker paper to be used, but are printed more slowly. When selecting the paper setting depending on the type, select [Coated Paper 5] to [Coated Paper 7]. High numbered settings allow thicker paper to be used, but are printed more slowly.
  • Page 96 5. Paper and Other Media • Make sure paper is not stacked higher than the paper guides inside the bypass tray. Duplex printing Not supported Default: [Envelope 1] If the print quality needs to be improved, select a paper type that is appropriate for the thickness of the envelope you are using.

  • Page 97: Paper Not Supported By This Printer

    Paper Recommendations Paper Not Supported by This Printer • Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wet paper • Paper that is dry enough to emit static electricity •...
  • Page 98 5. Paper and Other Media Paper ATU087S • While printing may be possible on the entire page depending on the settings of the printer driver or print conditions, the quality cannot be guaranteed for the 5.2 mm (0.21 inches) margin of the upper side, the 4.2 mm (0.17 inches) margins of the right and left sides, and the 3.2 mm (0.13 inches) margin of the lower side.

  • Page 99: Loading Paper

    Loading Paper Loading Paper This section describes how to load paper into the paper tray or onto the bypass tray. Loading Paper into the Paper Tray, 500/1000-sheet Paper Feed Unit The following example explains how to load paper into paper trays, and how to change paper size. The same procedure can be used for all trays.
  • Page 100 5. Paper and Other Media Unlock the side guides. ASZ247S You do not need to adjust the side guides when loading paper into tray 1. Pinch the clip on the side guide ( ), and match the guides to the paper size ( ) AMJ016S Pinch the clips on the end guide ( ), and match the guide to the paper size ( ).
  • Page 101 Loading Paper Load the new paper stack print side up. ASZ248S Confirm that there are no gaps between the paper and paper guides. If there are gaps, adjust the guides. Lock the side guides. ASZ249S Push the paper tray carefully into the printer until it stops. If you push the tray forcefully, the paper guides might move.
  • Page 102 5. Paper and Other Media Press the [Menu] key. ATU050S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK ] key.
  • Page 103 Loading Paper Press the [Menu] key. ATU050S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. Select [Auto Detect] using the scroll keys, and then press the [OK] key.
  • Page 104 5. Paper and Other Media Press the [Menu] key. ATU050S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Tray 2], and then press the [OK] key. Select [Custom Size] using the scroll keys, and then press the [OK] key.
  • Page 105 Loading Paper Press the [ ] or [ ] key to enter the vertical value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm. The settings appear and about two seconds later, the display returns to the Paper Input screen. Press the [Online] key.

  • Page 106: Specifying A Paper Type

    5. Paper and Other Media Specifying a paper type This section describes how to specify a paper type. You can improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: •...

  • Page 107: Loading Paper Into The 2000-Sheet Paper Feed Unit

    Loading Paper Press the [Online] key. The display returns to the initial screen. • Duplex printing is not supported for the following paper types: • Cardstock, Thick Paper 2, Thin Paper, Thick1: Dup.Back, Thick2: Dup.Back, Coated Paper Loading Paper into the 2000-sheet Paper Feed Unit This section describes how to load paper into the 2000-sheet paper feed unit (tray 3).
  • Page 108 5. Paper and Other Media Align and load the new paper into the right and left sides with the print side up. You can load up to 1000 sheets in each side. ASZ250S Push the paper tray carefully into the printer until it stops. •...

  • Page 109: Loading Paper In The Bypass Tray

    Loading Paper Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Type: Tray 3,] and then press the [OK] key. Press the [ ] or [ ] key to select the paper type that is loaded, and then press the [OK] key.
  • Page 110 5. Paper and Other Media • The bypass tray does not support duplex printing. • When setting long paper to the bypass tray, support it with your hand to ensure it is fed properly. • Paper feeding process or image quality varies depending on the paper thickness or width. •...
  • Page 111 Loading Paper Adjust the side guides to fit the paper width. ASZ092S Press the [Menu] key. ATU050S Press the [ ] or [ ] key to select [Paper Input], and then press the [OK] key. Press the [ ] or [ ] key to select [Paper Size: Bypass], and then press the [OK] key. Select the paper size you want to set using the scroll keys, and then press the [OK] key.
  • Page 112 5. Paper and Other Media About two seconds later, the display returns to the Paper Input screen. Press the [Online] key. The display returns to the initial screen. • Make sure paper is not stacked higher than the paper guides inside the bypass tray. •...
  • Page 113 Loading Paper Press the [ ] or [ ] key to select [Paper Size: Bypass,] and then press the [OK] key. Select [Custom Size] using the scroll keys, and then press the [OK] key. Press the [ ] or [ ] key to enter the horizontal value, and then press the [OK] key. If you press and hold the key, the value increases/decreases by 1 or 10 mm.
  • Page 114 5. Paper and Other Media • Be sure to select the appropriate paper type when you load labels, thick paper, envelopes, or OHP transparencies in the bypass tray. • The paper type selected using the printer driver overrides that selected using the control panel. Press the [Menu] key.

  • Page 115: Replacing Consumables

    6. Replacing Consumables Replacing Toner • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. •...
  • Page 116 6. Replacing Consumables When the following message appears on the display, the toner should be replaced soon. Prepare new toner. " Out of toner. " " Toner is almost empty." In both messages, a combination of one to four colors, (yellow, magenta, cyan, black) is shown to indicate the relevant toner.
  • Page 117 Replacing Toner ASZ057S Holding the toner of the color to replace, pull it out carefully. ASZ058S Do not shake the removed toner. Any remaining toner may leak. Pull the toner out slowly and carefully to prevent leakage. Place the old toner on paper or some other material to avoid dirtying your workspace. Take the new toner out of the box.
  • Page 118 6. Replacing Consumables With the label facing up, fully insert toner into place, keeping the container horizontal. ASZ071S Do not install and remove toner repeatedly. Doing so results in toner leak. Carefully close the front cover. Wait until [ Loading toner] disappears from the display.

  • Page 119: Replacing The Photo Conductor Unit

    Replacing the Photo Conductor Unit Replacing the Photo Conductor Unit Replace the photo conductor unit if any of the following messages appear on the display: When the following messages appear on the display, the photo conductor unit should be replaced soon. Prepare a new photo conductor unit.
  • Page 120 6. Replacing Consumables Holding the left and right side grips, carefully open the front cover. ASZ056S Turn the two green levers counterclockwise. ASZ252S Pulling the handle, slowly open the inner cover. ASZ295S The photo conductor units are installed as shown. From the left, the units are attached in the order of yellow (Y), cyan (C), magenta (M), and black (K).
  • Page 121 Replacing the Photo Conductor Unit ASZ259S Pull out the ring pull handle of the photo conductor unit. ASZ062S Holding the handle, pull the photo conductor unit out until the green grip area is completely visible on the left side. ASZ063S...
  • Page 122 6. Replacing Consumables Holding the green grip on the left and the handle on the front, pull out the photo conductor unit. ASZ064S Take the new photo conductor unit out of the box. ASZ065S For black, install one photo conductor unit; for color, install all three together. Exposure to light reduces photo conductor unit performance.
  • Page 123 Replacing the Photo Conductor Unit Holding the green grip on the left and the handle on the front, carefully insert the front end into the space horizontally. ASZ066S Insert it horizontally as shown below. ASZ288S Pushing the front of the photo conductor unit, fully insert it into the printer. ASZ067S...
  • Page 124 6. Replacing Consumables Lower the handle located on the front of the photo conductor unit, and push it until it clicks into place. ASZ068S Holding the photo conductor unit firmly in place, pull out the tape. ASZ094S • Remember to pull out the tape. Malfunctions occur if you attempt to print while the tape is still attached.
  • Page 125 Replacing the Photo Conductor Unit Turn the two green levers clockwise to lock the cover. ASZ296S Carefully close the front cover. Plug in the power cable, and then turn on the printer. [Calibrating …] appears on the display, and the printer starts calibration. Wait until it stops. Calibration takes four to five minutes.

  • Page 126: Replacing The Intermediate Transfer Unit And Dustproof Filter

    6. Replacing Consumables Replacing the Intermediate Transfer Unit and Dustproof Filter Replace the intermediate transfer unit if any of the following messages appear on the display: Replace the dustproof filter together. Replacing the Intermediate Transfer Unit • The inside of this printer becomes very hot. Do not touch parts labeled " " (indicating a hot surface). Touching these parts will result in burns.
  • Page 127 Replacing the Intermediate Transfer Unit and Dustproof Filter Holding the left and right side grips, carefully open the front cover. ASZ056S Turn the two green levers counterclockwise. ASZ252S Pulling the handle, slowly open the inner cover. ASZ295S The intermediate transfer unit is installed as shown below.
  • Page 128 6. Replacing Consumables ATU059S Push up the lever on the right side, and open the printer's right cover carefully. Opening the right cover is necessary for transfer unit replacement. ATU060S Turn the green lever located on the left side of the transfer unit counterclockwise. ATU061S...
  • Page 129 Replacing the Intermediate Transfer Unit and Dustproof Filter Holding the green grip in the center of the transfer unit, pull the unit out until the handles on the top surface become completely visible. ATU062S Lift the handles on the top surface. ATU063S Holding the handles, slowly pull out the transfer unit.
  • Page 130 6. Replacing Consumables Lift the handles on the top surface. ATU065S Slide the transfer unit along the guide rails into the printer until the upper handles touch the printer body. ATU066S Lower the handles, and then push the front of the transfer unit to fully insert it into the printer. ATU068S...
  • Page 131 Replacing the Intermediate Transfer Unit and Dustproof Filter Turn the green lever on the left side of the transfer unit clockwise. ATU069S Pressing both sides, firmly close the inner cover. ATU092S Turn the green levers clockwise. ATU095S Carefully close the right cover. Carefully close the front cover.

  • Page 132: Replacing The Dustproof Filter

    6. Replacing Consumables Replacing the Dustproof Filter Remove the dustproof filter cover by sliding it to the right. ATU070S Take out the new dustproof filters and glove from the box. Put the glove on either hand. Remove the filters with the gloved hand. Put the filters into the intermediate transfer unit's box.
  • Page 133 Replacing the Intermediate Transfer Unit and Dustproof Filter Attach the new filters. ATU072S Slide the dustproof filter cover back to its original position. ATU073S Plug in the power cable and turn on the printer.

  • Page 134: Replacing The Waste Toner Bottle

    6. Replacing Consumables Replacing the Waste Toner Bottle • Do not incinerate spilled or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Dispose at an authorized dealer or an approved collection site. If you dispose of the used toner containers yourself, do so according to local regulations.
  • Page 135 Replacing the Waste Toner Bottle Pull out [Tray 1] carefully until it stops. ASZ112S Open the left front cover slowly. ASZ113S Holding the green grip located under the front of the waste toner bottle, and pull it out until the handle on the top is completely visible. ASZ114S...
  • Page 136 6. Replacing Consumables Holding the handle, carefully pull out the waste toner bottle horizontally. ASZ115S Put the waste toner bottle into the supplied plastic bag to prevent toner from leaking out of the bottle. Then, seal the bag. Take the new waste toner bottle out of the box. ASZ116S Remove the tape slowly.
  • Page 137 Replacing the Waste Toner Bottle Slowly pull the thick paper out of the waste toner bottle vertically. ASZ287S Holding the handle on the top, insert the waste toner bottle into the printer carefully. ASZ117S When the waste toner bottle is inserted to the handle area, push the front side of the waste bottle to fully insert it into the printer.
  • Page 138 6. Replacing Consumables Carefully close the left front cover. ASZ119S Carefully push [Tray 1] into the printer until it stops. Plug in the power cable and turn on the printer.

  • Page 139: Replacing The Fusing Unit And Transfer Roller

    Replacing the Fusing Unit and Transfer Roller Replacing the Fusing Unit and Transfer Roller Replace the fusing unit if any of the following messages appear on the display: Replace the transfer roller at the same time. Replacing the Fusing Unit •...
  • Page 140 6. Replacing Consumables Holding the green levers on both sides, pull the fusing unit out. ATU075S Lift and hold the green handles on both sides of the fusing unit, and then slowly pull up the fusing unit. ATU076S Take the new fusing unit out of the bag. ATU078S...
  • Page 141 Replacing the Fusing Unit and Transfer Roller Lift and hold the green handles on both sides of the fusing unit. ATU079S Holding the fusing unit by the handles, place it on the rails of the printer as indicated. ATU080S Return the green handles to their original positions ( ). Then, holding the green levers, carefully push in the fusing unit completely ( ).

  • Page 142: Replacing The Transfer Roller

    6. Replacing Consumables Replacing the Transfer Roller The transfer roller is installed as shown below. ATU052S Holding the green grips on both sides, pull up the transfer roller. ATU053S Holding the green grips, pull out the transfer roller from the printer. ATU054S...
  • Page 143 Replacing the Fusing Unit and Transfer Roller Take the new transfer roller out of the bag. ATU055S Hold the grips on both sides of the transfer roller. Place the transfer roller into the grooves of the printer. ATU056S Secure the transfer roller by pushing the green grips on both sides until it locks into place. ATU058S Carefully close the right cover.

  • Page 144: Adding Staples

    6. Replacing Consumables Adding Staples • Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. Add staples to the finisher if the following messages appear on the display: •...

  • Page 145: When The Booklet Finisher Is Installed

    Adding Staples When the Booklet Finisher is Installed Open the front cover of the finisher. ASZ271S Holding the R7 lever, pull out the staple unit. ASZ186S Raise the lever. ASZ187S...
  • Page 146 6. Replacing Consumables Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. ASZ188S Pushing both sides of the cartridge, pull out the upper unit. ASZ220S Take out the empty staple case. ASZ221S...
  • Page 147 Adding Staples Push the new case into the cartridge until it clicks. ASZ222S Lower the upper unit carefully. ASZ223S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely. ASZ224S...
  • Page 148 6. Replacing Consumables Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. ASZ225S Push the lever down until it clicks. ASZ226S Return the staple unit to its original position. Close the front cover of the finisher. •...

  • Page 149: When The 2 Tray Finisher Is Installed

    Adding Staples When the 2 Tray Finisher is Installed Open the front cover of the finisher. ASZ272S Holding the lever, pull out the staple unit. ASZ227S Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. ASZ229S...
  • Page 150 6. Replacing Consumables Pushing both sides of the cartridge, pull out the upper unit. ASZ234S Take out the empty staple case. ASZ235S Push the new case into the cartridge until it clicks. ASZ236S...
  • Page 151 Adding Staples Lower the upper unit carefully. ASZ237S Pull the ribbon out of the staple case that you attached. The ribbon rolls around the staple case. Make sure to pull it out completely. ASZ238S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks.
  • Page 152 6. Replacing Consumables...

  • Page 153: Cleaning The Printer

    7. Cleaning the Printer Cautions When Cleaning • To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

  • Page 154: Cleaning The Friction Pads

    7. Cleaning the Printer Cleaning the Friction Pads If the friction pad is dirty, multi-feeds or misfeeds might occur. In this case, clean the pad as shown below. • Do not use chemical cleaner or organic solvent such as thinner or benzine. •...

  • Page 155: 2000-Sheet Paper Feed Unit

    Cleaning the Friction Pads 2000-sheet Paper Feed Unit Carefully pull out the paper tray until it stops. ASZ277S Holding the lever on the right side of the tray, pull the tray completely out. ASZ278S Remove the loaded paper. Wipe the friction pad with a soft damp cloth. ASZ279S...
  • Page 156 7. Cleaning the Printer Reload the paper into the paper tray and push it gently into the printer until it stops. ASZ280S...

  • Page 157: Cleaning The Registration Roller

    Cleaning the Registration Roller Cleaning the Registration Roller If types of paper other than the standard types are used, specks of paper may stick around the registration roller, causing problems. Clean the registration roller if white dots appear on prints. •...
  • Page 158 7. Cleaning the Printer Clean the registration roller by applying a soft damp cloth while turning it. ASZ145S Close the right cover. Plug in the power cable and turn on the printer.

  • Page 159: Cleaning The Dustproof Glass

    Cleaning the Dustproof Glass Cleaning the Dustproof Glass Clean the dustproof glass if white lines appear on prints. • Do not forcefully insert the cleaning stick. It may scratch the inside of the printer. Turn the printer off and unplug the power cable. Holding the left and right handles, open the front cover.
  • Page 160 7. Cleaning the Printer There are four holes to insert the cleaning stick. ASZ139S Place the cleaning stick back inside the front cover. ASZ140S Clean all holes. Return the cleaning stick inside the front cover. ASZ141S Be sure the cloth tape faces down when you replace the stick. Close the front cover carefully.

  • Page 161: Adjusting The Printer

    8. Adjusting the Printer Adjusting the Color Registration This section describes automatic color adjustment. After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing automatic color adjustment, you can restore optimum print quality. Press the [Menu] key.
  • Page 162 8. Adjusting the Printer Press the [OK] key. The confirmation message appears. Press [OK]. Automatic adjustment begins. Automatic adjustment takes about 30 seconds. A confirm message appears when complete. Press [Exit]. The display returns to the Color Registration screen. The display returns to the initial screen.

  • Page 163: Correcting The Color Gradation

    Correcting the Color Gradation Correcting the Color Gradation This section describes correcting the color gradation. Color gradation during color printing can change slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. In such cases, you can obtain optimal print results by correcting the color gradation.
  • Page 164 8. Adjusting the Printer Press the [Menu] key. ATU050S Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Quality Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Color Calibration], and then press the [OK] key.

  • Page 165: Viewing The Color Calibration Sample Sheet And Gradation Correction Sheet

    Correcting the Color Gradation In the Color Calibration menu, press the [ ] or [ ] key to select [Print Sheet 1] or [Print Sheet 2], and then press the [OK] key. When the selected sheet is printed, the confirmation message appears. Press [Continue]. Press the [ ] or [ ] key to select the color you want to adjust, and then press the [OK] key.
  • Page 166 8. Adjusting the Printer The gradation correction sheet contains: “gradation correction sheet 1” for adjusting highlights and “gra- dation correction sheet 2” for adjusting midtones. Gradation correction sheet 1 is used for correction 1, while gradation correction sheet 2 is used for correction 2. Color sample and correction values The following explains how to view the color sample of the Color Calibration Sample Sheet and the correction values of the gradation correction sheet.

  • Page 167: Resetting The Gradation Correction Value To The Initial Value

    Correcting the Color Gradation ATU089S 1. K (black) correction values Used to adjust the color printed when only black toner is used. The currently set correction value is printed in red. 2. M (magenta) correction values Used to adjust the color printed when only magenta toner is used. The currently set correction value is printed in red.
  • Page 168 8. Adjusting the Printer Press the [ ] or [ ] key to select [Maintenance], and then press the [OK] key. Press the [ ] or [ ] key to select [Color Calibration], and then press the [OK] key. Press the [ ] or [ ] key to select [Reset Setting], and then press the [OK] key. A confirmation message appears.

  • Page 169: Adjusting Printing Position

    Adjusting Printing Position Adjusting Printing Position You can adjust the printing position registrated for each tray. Only the horizontal printing position can be adjusted. "Horizontal" means perpendicular to the feed direction. Normally you do not need to update the printing position. However, updating is useful in some cases when the optional paper feed unit is installed. Press the [Menu] key.
  • Page 170 8. Adjusting the Printer Print the test sheet to preview the settings. Use this sheet to confirm the current print position. Press the [Escape] key to return to the registration menu. Press the [ ] or [ ] key to select [Adjustment], and then press the [OK] key. Press the [ ] or [ ] key to select the tray you want to adjust, and then press the [OK] key.
  • Page 171 Adjusting Printing Position AAL708S ): Print Area ): Paper Feed Direction Press the [OK] key to return to the Registration menu. Print the test sheet to confirm the adjustment result. Press the [Online] key. The display returns to the initial screen.
  • Page 172 8. Adjusting the Printer...

  • Page 173: Troubleshooting

    9. Troubleshooting Error and Status Messages Appears on the Con- trol Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. Status Messages (in alphabetical order) Calibrating... The printer is calibrating the color.
  • Page 174 9. Troubleshooting Resetting Job... The printer is resetting jobs. Wait a while. Setting change... The printer is setting changing. Wait a while. Set the Intermediate Transfer Unit correctly. The intermediate transfer unit may not be installed correctly. Turn the printer off and re-install the transfer unit.
  • Page 175 Error and Status Messages Appears on the Control Panel Contact your sales/service representative. The selected job has already been printed or deleted. This message might appear if you print or delete a job from Web Image Monitor. Press Exit on the message screen.

  • Page 176: Panel Tones

    9. Troubleshooting Panel Tones The following table explains the meaning of the various tone patterns that the printer used to alerts to users about its condition. Tone pattern Meaning Cause After cooling or being switched Two long beeps. Printer ready. on, the printer has fully warmed up and is ready for use.

  • Page 177: Printer Does Not Print

    Printer Does Not Print Printer Does Not Print Is the power on? Confirm that the cable is securely plugged into both the power outlet and the printer. Turn on the power. Does the Online indicator stay on? If not, press the [Online] key to light it. Does the Alert indicator stay red? If so, check the error message on the display and take the required action.
  • Page 178 9. Troubleshooting How is the signal strength when using the wireless LAN? Ad hoc Mode or 802.11 Ad hoc Mode Either move to a location where the signal is good, or remove obstructions. Infrastructure Mode Check the signal status in the [IEEE 802.11b] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions.

  • Page 179: Checking The Port Connection

    Printer Does Not Print Checking the Port Connection When the Data in indicator does not flash or light up, check the port connection as shown below to confirm the setting. • For a parallel port connection, the port must be set to LPT 1 or LPT 2. •...

  • Page 180: Printing Problems

    9. Troubleshooting Printing Problems Toner smears appear on the print side of the page. • The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. • Check the paper settings. •...
  • Page 181 Printing Problems • Paper is bent or wrinkled. Use paper that have no bents or wrinkles. See p.81 "Paper and Other Media". • Paper has already been printed on. See p.81 "Paper and Other Media". • Paper is damp. Use paper that has been stored properly. See p.81 "Paper and Other Media". •...
  • Page 182 9. Troubleshooting Duplex printing cannot be performed. • Paper is loaded in the bypass tray. Duplex printing cannot be done from the bypass tray. • Duplex printing cannot be done on the following types of paper: label paper, Cardstock, OHP trans- parency, envelopes, coated paper, thick paper 2, thick paper 3, the reverse side of thick paper 1, the reverse side of thick paper 2, the reverse side of thick paper 3 •...
  • Page 183 Printing Problems It takes too much time to complete the print job. • Photographs and other data intensive pages take a long time for the printer to process, so simply wait when printing such data. Changing the settings with printer driver may help to speed up printing. See the printer driver Help.
  • Page 184 9. Troubleshooting See the printer driver Help. Solid areas, lines or text are shiny or glossy when created as a mixture of cyan, magenta, yellow. • Select [K (Black)] for [Gray reproduction (Text/Line Art):] in the printer driver's dialog box. See the printer driver Help.
  • Page 185 Printing Problems • Toner is almost depleted. When the "Out of toner" / "Replace Toner Cartridge." / “(color)”, or "Toner is almost empty" /”(color)” message appears on the display panel, or the toner indicator on the initial screen seems empty, replace the toner cartridge of the displayed color. See p.113 "Replacing Toner".
  • Page 186 9. Troubleshooting For details, see p.226 "Consumables". If rubbed with your finger, it smears out. • The setting of the paper may not be correct. For example, although thick paper is used, the setting for thick paper may not be set. On the [Menu] tab of the printer driver, set [Paper Input] to [Thick Paper].
  • Page 187 Printing Problems Also, if [Sub Paper Size] in the [System] Menu is set to [Auto], printing is performed assuming letter size and A4 size to be the same size. For example, When a PDF file set to A4 size paper is printed using PDF Direct Print and letter size paper is installed in the paper tray, the file will print out.

  • Page 188: Additional Troubleshooting

    9. Troubleshooting Additional Troubleshooting Strange noise is heard. • If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
  • Page 189 Additional Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. • Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert- resolved e-mail is sent.

  • Page 190: Removing Jammed Staples

    9. Troubleshooting Removing Jammed Staples • Keep your hands clear of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. You can trap your fingers if you do not. • Staples might be frequently jammed because of curled paper. In this case, try turning over the paper in the tray.
  • Page 191 Removing Jammed Staples Raise the lever. ASZ187S Holding the lever on the cartridge, pull the cartridge gently out of the staple unit. ASZ188S Raise the face plate of the cartridge. ASZ200S...
  • Page 192 9. Troubleshooting Remove the jammed staples. ASZ201S Push the face plate down until it clicks. ASZ202S Holding the lever on the cartridge, push the cartridge gently into the staple unit until it clicks. ASZ225S...

  • Page 193: When The 2 Tray Finisher Is Installed

    Removing Jammed Staples Push the lever down until it clicks. ASZ226S Return the staple unit to its original position. Close the front cover of the finisher. When the 2 Tray Finisher is Installed Open the front cover of the finisher. ASZ272S Holding the lever, pull out the staple unit.
  • Page 194 9. Troubleshooting Hold and lift the lever on the cartridge and pull the cartridge gently out of the staple unit. ASZ229S Raise the face plate of the cartridge. ASZ230S Remove the jammed staples. ASZ231S...
  • Page 195 Removing Jammed Staples Push the face plate down until it clicks. ASZ232S Holding the lever on the cartridge, push the cartridge down gently into the staple unit until it clicks. ASZ229S Return the staple unit to its original position. Close the front cover of the finisher.

  • Page 196: Removing Punch Waste

    9. Troubleshooting Removing Punch Waste "The punch hole receptacle is full." or "Empty the punch receptacle." message appears, remove punch waste from the finisher. When these messages appear on the display, you cannot use the punch function. When the Booklet Finisher is Installed Open the front cover of the finisher.

  • Page 197: When The 2 Tray Finisher Is Installed

    Removing Punch Waste Close the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. • If the message remains displayed, re-install the punch waste box. • The message might appear even when the punch waste box is not full. In this case, there may be some punch waste on the surface shown by the arrow.
  • Page 198 9. Troubleshooting Pull out the punch waste box carefully, and then remove punch waste. ASZ282S Re-install the punch waste box. ASZ291S Close the front cover of the finisher. • If you do not re-install the punch waste box in step 3, the message remains displayed. •...

  • Page 199: Removing Misfed Paper

    10. Removing Misfed Paper Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. Check the location and remove the paper. • The inside of this printer becomes very hot. Do not touch parts labeled “ ” (indicating a hot surface). Touching these parts will result in burns.

  • Page 200: Paper Misfeed Message (A)

    10. Removing Misfed Paper Paper Misfeed Message (A) A "Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 201 Paper Misfeed Message (A) If the paper cannot be removed, open the bypass tray and pull it out slowly. ASZ122S Remove the paper slowly from the bypass tray. ASZ123S Carefully close the right cover. Carefully close the bypass tray.

  • Page 202: Paper Misfeed Message (B)

    10. Removing Misfed Paper Paper Misfeed Message (B) B "Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs in the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 203 Paper Misfeed Message (B) Remove misfed paper slowly. ASZ125S Carefully close the right cover.

  • Page 204: Paper Misfeed Message (C)

    10. Removing Misfed Paper Paper Misfeed Message (C) C "Read instructions in Front Cover to remove." error message appears when a paper misfeed occursin the paper feed section. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 205 Paper Misfeed Message (C) Remove misfed paper slowly. ASZ126S Holding the C1 levers, pull out the fusing unit. ASZ127S Raise the C2 lever and remove the paper carefully. ASZ128S...
  • Page 206 10. Removing Misfed Paper Push the fusing unit back into the printer carefully until it completely stops. ASZ298S Remove the paper slowly from the output area of the printer. ATU094S Carefully close the right cover. • If the message indicating paper misfeed does not disappear, pull the fusing unit out and push it back in several times.

  • Page 207: Paper Misfeed Message (D)

    Paper Misfeed Message (D) Paper Misfeed Message (D) D "Read instructions in Front Cover to remove." error message appears when a paper misfeed occurs while paper is being fed. Push up the lever on the right side, and open the printer's right cover carefully. ATU098S Open the left cover of the bridge unit.
  • Page 208 10. Removing Misfed Paper Close the left cover of the bridge unit. ASZ181S If the paper could not be removed, open the right cover of the bridge unit. ASZ182S Remove the paper. ASZ176S Close the right cover of the bridge unit. Carefully close the right cover.

  • Page 209: Paper Misfeed Message (R)

    Paper Misfeed Message (R) Paper Misfeed Message (R) R "Open Finisher and remove the paper." error message appears when a paper misfeed occurs inside the finisher. When the Booklet Finisher is Installed When R1, R2, or R3 is displayed. Open the top cover of the finisher. ASZ189S Raise the R1 lever and remove the paper.
  • Page 210 10. Removing Misfed Paper If the paper could not be removed, open the front cover of the finisher. ASZ271S Raise the R2 lever. ASZ191S Turn the R3 knob counterclockwise to remove the paper. ASZ192S Return the R2 lever to its original position.
  • Page 211 Paper Misfeed Message (R) If the paper could not be removed, open the left cover of the bridge unit, and then turn the R3 knob clockwise to remove the paper. ASZ193S Close the left cover of the bridge unit and top cover of the finisher. When R4, R5, or R6 is displayed.
  • Page 212 10. Removing Misfed Paper If the paper could not be removed, raise the R5 lever and remove the paper. ASZ195S Return the R5 lever to its original position. If the paper could not be removed, move the R6 lever and remove the paper. ASZ196S Return the R6 lever to its original position.
  • Page 213 Paper Misfeed Message (R) Open the front cover of the finisher. ASZ271S Holding the R7 lever, pull out the staple unit. ASZ186S Pull the R8 lever and remove the paper. ASZ195S Return the R8 lever to its original position.
  • Page 214 10. Removing Misfed Paper Turn the R9 lever clockwise. ASZ204S Turn the R10 lever clockwise. ASZ205S Push the R11 lever outward to remove the paper. ASZ206S Return the R11 lever and reinstall the staple unit in. Close the front cover of the finisher.

  • Page 215: When The 2 Tray Finisher Is Installed

    Paper Misfeed Message (R) When the 2 Tray Finisher is Installed When R1, R2, R3, or R4 is displayed. Open the front cover of the finisher. ASZ272S Turn the R1 lever counterclockwise. ASZ207S Open the R3 lever. ASZ208S...
  • Page 216 10. Removing Misfed Paper Turn the R2 lever counterclockwise. ASZ209S Open the left cover of the bridge unit and remove the paper. ASZ210S If the paper cannot be removed, open the R3 lever and remove the paper. ASZ211S...
  • Page 217 Paper Misfeed Message (R) Raise the R4 lever up and remove the paper. ASZ212S Return the R3 and R4 levers to their original positions. Close the front cover of the finisher. When R5, R6, R7, or R8 is displayed. Open the front cover of the finisher. ASZ272S Push the R5 lever outward and remove the paper.
  • Page 218 10. Removing Misfed Paper If the paper could not be removed, raise the R6 lever and remove the paper. ASZ214S Return the R6 lever to its original position. Open the R3 lever. Lower the R7 lever and remove the paper. ASZ215S Return the R3 and R7 levers to their original positions.

  • Page 219: Paper Misfeed Message (Y)

    Paper Misfeed Message (Y) Paper Misfeed Message (Y) Y "Open the part as shown and remove paper." error message appears when a paper misfeed occurs in the paper feed section of an optional paper feed unit. • When a paper misfeed (Y) occurs, the paper tray is locked and cannot be pulled out. Do not forcefully pull out the tray.

  • Page 220: Paper Misfeed Message (Z)

    10. Removing Misfed Paper Paper Misfeed Message (Z) The " Press Z to open cover and remove paper." error message appears when a paper misfeed occurs inside the duplex unit. • The inside of this printer becomes very hot. Before removing paper around the fusing unit, wait until the temperature of the covers inside the fusing unit and duplex unit cool down.
  • Page 221 Paper Misfeed Message (Z) Holding the Z knob, open the cover, and then remove the paper carefully. ASZ177S Close the cover. Carefully close the right cover. Open the upper right cover. ASZ178S Remove misfed paper slowly. ASZ240S Close the upper right cover.

  • Page 222: Duplex Print Always Misfeeds

    10. Removing Misfed Paper Duplex Print Always Misfeeds • The inside of this printer becomes very hot. Before removing paper around the duplex units, wait until the covers inside the fusing unit and duplex unit cool down. Push up the lever on the right side, and open the printer's right cover carefully. ATU098S Check if there is paper in the location shown below.
  • Page 223 Duplex Print Always Misfeeds Using your finger, push the paper up in the direction of the arrow. ASZ275S Remove the paper from the upper right cover area carefully. ASZ276S Close the upper right cover. Carefully close the right cover.
  • Page 224 10. Removing Misfed Paper...

  • Page 225: 11. Appendix

    11. Appendix Moving and Transporting the Printer • Before moving the machine, unplug the power cord from the wall outlet. If the cord is unplugged abruptly, it could become damaged. Damaged plugs or cords can cause an electrical or fire hazard. •...
  • Page 226 11. Appendix Be sure to check the following points: • The power switch is turned off. • The power cable is unplugged from the wall outlet. • The interface cable is unplugged from the printer. If any external options are attached, remove them. See the relevant sections in this manual and reverse the steps to remove options.
  • Page 227 Moving and Transporting the Printer • When finished, return the handles to their original position.

  • Page 228: Consumables

    11. Appendix Consumables • Our products are engineered to meet the highest standards of quality and functionality. When pur- chasing expendable supplies, we recommend using only those specified by an authorized dealer. Toner Average printable number of pages per contain- Toner Black 10,000 pages, 20,000 pages...

  • Page 229: Photo Conductor Unit

    Consumables Photo Conductor Unit Name Average printable number of pages Black Drum Unit SP C811 40,000 pages Color Drum Unit SP C811 40,000 pages A4/Letter 5% test chart, 2 pages/job, printing in monochrome/color only. • The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, contents of print images, and environmental conditions such as temperature and humidity.

  • Page 230: Intermediate Transfer Unit

    11. Appendix Name Number of shots Staple Refill cartridge Refill 5,000 shots 3 Intermediate Transfer Unit Name Average printable number of pages Transfer Unit SP C811 1,600,000 pages A4/Letter 5% test chart, 2 pages/job, printing in monochrome/color only. • The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.

  • Page 231: Specifications

    Specifications Specifications Mainframe Configuration: Desktop Print Process: Laser beam scanning and Electrophotographic printing Four-drums tandem method First Print Speed: Monochrome: 8 seconds or less (A4 , 8 11 (Letter) ) Color: 9 seconds or less (A4 , 8 11 (Letter) ) •...
  • Page 232 11. Appendix 300 dpi 1 bit Printer Language: PJL, RPCS, PCL5c/XL, PS3/PDF Fonts: PCL 5c/6 Monotype Imaging 35 Intellifonts, 10 TrueType fonts, 13 International fonts, and 1 Bitmap font. PostScript 3, PDF 136 fonts (Type 2:24, Type 14:112) Paper Size: See p.81 "Paper and Other Media"...

  • Page 233: Options

    Specifications Noise Emission: During Printing: 66 db (A) or less Standby: 39 db (A) or less Dimensions (W D H): 670 670 640 mm (26.4 26.4 25.2 inches) Weight: Approximately 95 kg (209.5 lb.) Warm-up Time: Less than 60 seconds (23 °C, 73 °F) Paper Capacity: Standard Paper Tray 550 sheets 2 trays...
  • Page 234 11. Appendix 580 620 260 mm (22.9 24.4 10.3 Paper Feed Unit PB3000 inches) Paper Capacity: Tray Unit TK3000 550 sheets (80 g/m , 20 lb.) Paper Feed Unit PB3000 550 sheets 2 (80 g/m , 20 lb.) Weight: Tray Unit TK3000 15 kg (33.1 lb.) or less Paper Feed Unit PB3000 25 kg (55.2 lb.) or less...
  • Page 235 Specifications Paper Size: A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 18 , 11 17 , 8 (Legal) , 8 11 (Letter) (Executive) , 8 13 (F/GL) , 8 13 (Foolscap) , 8 13 (Folio) , 8K , 16K Paper Weight: 52 to 105 g/m...
  • Page 236 11. Appendix • 2 to 9 sheets, 50 sets for the following paper sizes (80g/m , 20lb.): A3 , B4 JIS , 11 17 , 8 14 (Legal) , 8 13 (F/GL) , 8 13 (Foolscap) 13 (Folio) , 8K •...
  • Page 237 Specifications Finisher SR3030 [Finisher Upper Tray] Paper Size: A3 , B4 JIS , A4 , B5 JIS , A5 , B6 JIS , A6 , 12 18 , 11 17 , 8 14 (Legal) , 8 11 (Letter) (Executive) , 8 13 (F/GL) , 8 13 (Foolscap) , 8 13 (Folio) , 8K , 16K Paper Weight:...
  • Page 238 11. Appendix • 100 sheets for the following paper sizes (80g/m , 20lb.): A5 , B6 JIS , A6 , 5 Staple: • 2 to 19 sheets, 150 sets for the following paper sizes (80g/m , 20lb.): A4 , 8 11 (Letter) , 7 (Executive) •...
  • Page 239 Specifications Staple Positions • 1 staple – 3 positions • 2 staples – 2 positions Power Consumption: Approximately 96 W Dimensions: 657 613 960 mm (25.9 24.2 37.8 inches) Weight: Approximately 54 kg (119.1 lb.) Gigabit Ethernet Board Type A Interface Connector: Ethernet (10BASE-T, 100BASE-TX, 1000BASE-T) USB 2.0...
  • Page 240 11. Appendix IEEE 802.11b Interface Unit Type H Transmission Specification: Based on IEEE 802.11 b (Wireless LAN) Protocol: IPv4, IPv6, IPX/SPX, AppleTalk • SmartDeviceMonitor and Web Image Monitor are supported. Data Transfer Speed: Selected automatically from the speeds below: 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps Frequency Range: 2412 to 2472 MHz (Channels 1 to 13) Transmission Distance...
  • Page 241 Specifications Data Transfer Speed: Selected automatically from the speeds below: 1 Mbps, 2 Mbps, 5.5 Mbps, 11 Mbps Frequency Range: 2412 to 2462 MHz (1 to 11 channels) Transmittable Distance: 1 Mbps: 400 m 2Mbps: 270 m 5.5 Mbps: 200 m 11 Mbps: 140 m These figures are a guideline for outdoor use.
  • Page 242 11. Appendix Punch Unit (Booklet Finisher SR3000) Paper size: 2 and 3 holes type A3 , B4 JIS , A4 , B5 JIS , A5 , 11 17 , 8 14 (Legal) , 8 11 (Letter) 2 holes (Executive) , 8 13 (F/GL) 13 (Foolscap) , 8 13 (Folio) , 8K , 16K...
  • Page 243 Specifications Punch Unit (Finisher SR3030) Paper size: 2 and 3 holes type A3 , B4 JIS , A4 , B5 JIS , A5 , 11 17 , 8 14 (Legal) , 8 11 (Letter) 2 holes (Executive) , 8 13 (F/GL) 13 (Foolscap) , 8 13 (Folio) , 8K , 16K...
  • Page 244 11. Appendix...

  • Page 245: Index

    INDEX 1000-sheet Paper Feed Unit....Emulation card..........23, 30, 97 23, 56 1284 Interface Board.......... Envelopes.............. 2 tray finisher............Error & Status Messages on the Control Panel ................2000-sheet Paper Feed Unit....23, 30, 105 Error Message............ 500-sheet paper feed unit....23, 28, 30, 97 Escape key............
  • Page 246 Loading Paper..........Photo Conductor Unit......86, 97 15, 117, 227 Loading paper in the bypass tray..... Plain Paper............Loading paper into the optional paper feed unit..Positions of WARNING and CAUTION Labels................................97, 105 Loading paper into the paper tray..... Power Cable............
  • Page 247 the Gigabit Ethernet Board........Thick Paper............Thin Paper.............. Toner..............Transfer Roller............Transfer Unit............Tray 1.............. 11, 97 Tray 2.............. 11, 97 Tray 3............97, 105 Tray 4..............Tray 5..............Tray Unit TK3000..........Troubleshooting..........Types of Paper and Other Media....... Upper Right Cover..........USB Cable Connection........
  • Page 248 MEMO...
  • Page 249 MEMO...
  • Page 250 MEMO G133-8612...
  • Page 251 Copyright © 2006...
  • Page 252 Model No. CLP240D/C7640nD/LP440c/Aficio SP C811DN EN USA G133-8614...

This manual is also suitable for:

C811dn t2 - aficio color laser printerC811dn t1 - aficio color laser printerClp240dC7640ndLp440c

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