Troubleshooting
Toner specks
These are possible solutions. Try one or more of the following:
T
HE TONER CARTRIDGES ARE WORN OR DEFECTIVE
Replace the defective or worn cartridges.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting is set to Transparency:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
Uneven print density
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