Toner Fog Or Background Shading Appears On The Page; Toner Rubs Off; Toner Specks - Lexmark C925 User Manual

M
AKE SURE THERE IS NO WORN
Replace the worn, defective, or empty toner cartridge.
C
LEAR THE PAPER PATH AROUND THE TONER CARTRIDGE
Check the paper path around the toner cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH

Toner fog or background shading appears on the page

Cause
Toner cartridge may be defective or installed incorrectly.
Transfer module may be worn or defective.
Imaging unit may be worn or defective.
Fuser may be worn or defective.
Toner may be in the paper path.
Printer may not have recalibrated recently.
Application may specify an off-white background.

Toner rubs off

Cause
Specialty media is being used.
The Paper Weight setting in the Paper Menu is wrong for the
type of paper being used.
Fuser is worn or defective.
Fuser is in envelope mode.

Toner specks

Cause
Toner cartridges may be worn or defective.
Toner is in the paper path.
The imaging unit may be defective.
, ,
DEFECTIVE OR EMPTY TONER CARTRIDGE
Troubleshooting
205
Solution
Reinstall or replace the toner cartridge.
Replace the transfer module.
Replace the imaging unit.
Replace the fuser.
Call for service.
Perform color adjust from the Quality menu.
Check the application.
Solution
Make sure the correct Paper Type is selected.
Change the Paper Weight from Normal to Heavy. If necessary,
change Paper Texture from Normal to Rough.
Replace the fuser.
Open the side door. Make sure that the green lever on the
left side of the fuser is not in envelope mode.
Solution
Replace the defective or worn cartridges.
Call for service.
Replace the defective imaging unit.