2,000-Sheet Drawer Problems; Cannot Detect Flash Memory Card; Cannot Detect Printer Hard Disk; Internal Solutions Port Does Not Operate Correctly - Lexmark X792de User Manual

Troubleshooting
M
AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.

2,000-sheet drawer problems

C
HECK THE DRAWER CONNECTION
Make sure the 2,000‑sheet drawer is properly connected to the printer.
L
OAD PAPER
If the tray is empty, then load paper in the tray or feeder
C
LEAR ANY JAMS
Open the side door of the tray or feeder, and then remove any jammed paper.
A
VOID PAPER JAMS
•
Flex the paper.
• Make sure the drawer is properly installed.
•
Make sure paper is loaded correctly.
•
Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.
•
Make sure the paper or specialty media meets specifications and is not damaged.
•
Make sure the guides are positioned correctly for the paper size loaded.

Cannot detect flash memory card

Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk

Make sure the printer hard disk is securely connected to the printer system board.

Internal Solutions Port does not operate correctly

Try one or more of the following:
C I
HECK THE NTERNAL
Make sure the ISP is securely connected to the printer system board.
S P (ISP)
OLUTIONS ORT CONNECTIONS
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