16. Troubleshooting
Workflow
Diagnostics
Start
Print via the
memory card?
Is the file
Yes/No
No
recognized?
Yes
Return to the
original spot?
Is the printer
Yes/No
No
working?
Yes
Does the print
screen fit tightly?
Yes/No
Yes
Is the screen lit?
Yes/No
No
Are the cables
properly connected?
Yes
Does the
Yes
Does the Z-axis
motor rotate?
Z-axis motor
work properly?
Yes
Complete
Cause of Failure
USB Drive
No
Does the printer
Slicing
Yes
No
work properly
using other files?
Axis Motor
No
Is the original
Yes
Yes
Limit Switch
spot exceeded?
No
Leveling
No
Yes
Yes
Coupling
No
Z-Axis Motor
Solution
1.Clean the USB drive.
2.Format the USB drive.
3.Use another USB drive.
1.Change the model position and re-slice.
2.Repair the model using the repairing software.
1.Reconnect the cables.
2. Check through replacement method.
1.Reconnect the cables.
2.Check through replacement method.
1. Re-level the platform.
1. Reconnect the cables.
1. Replace the screen.
1. Fasten the coupling.
1. Reconnect the cables.
2. Check through replacement method.
Feedback
Issue fixed
Contact after-sales
Result
service to replace
damaged parts
Contact after-sales
service if the cause
of failure is not identified
14
Need help?
Do you have a question about the HALOT-ONE and is the answer not in the manual?