Before You Call For Service - Dacor Epicure ER30D Use And Care Manual

Problem Solution Guide - Cooktop
PROBLEM
Igniters do not spark.
No flame.
Flame is distorted, yellow, or
very large.
Igniter continues to spark (click)
after flame ignites.
Flame goes out at low setting.

Before You Call for Service

MAY BE CAUSED BY
Range not connected to electrical
power.
Power to range is off.
Power outage.
Wet or dirty igniter.
Igniter not working (no clicking
sound).
Wet or dirty igniter.
Gas is turned off.
Gas supply interrupted.
Burner ring or burner cap is dirty or
clogged.
Burner ring or burner cap not
properly positioned.
Range set up to use a different
type of gas (Natural or LP) or set
up for different altitude.
Gas regulator is not installed or
faulty.
Burner is cold.
Flame distorted by air draft.
Wet or dirty igniter.
Burner ring or burner cap is dirty.
Burner ring or burner cap not
properly positioned.
Air intake holes obstructed.
Low gas pressure.
Have electrician connect range to properly wired electrical
connection.
Turn power on at junction box. Check for tripped circuit
breaker or blown fuse.
Contact power company.
Clean according to Cleaning and Maintenance section.
See igniters do not spark above.
Clean according to Cleaning and Maintenance section.
Make sure the gas supply valve is in the on position.
Contact gas company.
Clean according to Cleaning and Maintenance section.
Make sure burner is assembled according to the Setting Up
Your Range section.
Have qualified service technician check to make sure that
the range is set up for the type of gas and the correct
altitude.
Have qualified service technician check the gas regulator.
Burners may continue to spark for up to 60 seconds when
cold and set to low. See Operating the Cooktop section for
more information on how to minimize.
Minimize any air drafts around the range. Close nearby
windows.
Clean according to Cleaning and Maintenance section.
Clean according to Cleaning and Maintenance section.
Make sure burner is assembled according to the Setting Up
Your Range section.
Check to make sure air holes above knobs are not blocked.
Contact gas company.
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WHAT TO DO