Troubleshootings - MS ENERGY VORTEX Original Instruction Manual

ENG
Charger
The dedicated charger provided by Factory has a charging protection timing function.
Charging instructions
 Open the charging port cover on the electric scooter and firstly insert the charger
output connector into the scooter charging port.

Then, Insert the charger input power plug into the power socket (AC100V‐240V,
50/60Hz)
Charger light is red to indicate that charging is in progress; when the charger light

turns green, it indicates that the battery is fully charged. Then, firstly diconnect
Charger power plug from the power socket, then disconnect plug from the
scooter.
When charging the battery, place it in a dry, ventilated environment.


After charging, be sure to return the protective rubber cover on the scooter!
Entry of dust, water or other foreign objects into the slot can damage the
7. TROUBLE SHOOTINGS
If your E‐Scooter does not operate as usual or appears to be faulty please read carefully
this section. Many operational issues can be resolved by users.
This simple procedure helps in restoring stable conditions for electric circuits.
Please contact Manufacturer Customer Care if the problem is unresolved or you have
other concerns.
SYMPTOMS
Failed speed change
or too low maximum
velocity
Turn on the power
supply, but the motor
does notwork
Inadequate mileage
of one‐time charging
continuation line
The charger is not
charged
 Low battery voltage
 Bad governorhandle
 Bad controller
 Bad governorhandle
 Bad electric door lock and contact
point
 Bad controller
 Tire lacks of air pressure
 Inadequate charging or failed
charger
 The battery has been damaged or
its life has expired
 Frequent braking startup,
overloading
 The charger wiring is loose or
damaged
 The battery weld line falls off or is
damaged
POSSIBLE SOLUTIONS
 Chargethe battery fully
Replace the governor handle,

controller
• Replace the governor handle,
controller
• Re‐weldthecontact partsignal.
 Tire is full of air
 The battery is adequate or
replace the charger
 Replace the battery
 Weld the connecting line or
replace
 Weldthe connecting line
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