Responding To Alerts - Dexcom G7 User Manual

Responding to alerts

When you get an alert, your first priority is to resolve it: make a treatment decision or
fix a system issue.
Afterward, acknowledge the alert on your phone app, watch app, or receiver by
following these instructions:
For the receiver, tap OK on the alert to acknowledge it.
l
Within the phone or watch app, tap OK on the alert to acknowledge it.
l
Until you acknowledge the alert, it re-alerts every 5 minutes.
Other ways to acknowledge alerts
You can also acknowledge an alert from your lock screen by following these
instructions:
iPhone
There are two ways to acknowledge alerts from your lock screen:
Dexcom G7
223 High Glucose
Or
High Glucose
251
mg/dL
OK
5 • Alerts | Dexcom G7 User Guide
From the lock screen, touch and hold the
now
notification until OK appears. Tap OK to
acknowledge the alert.
Tap the lock screen notification to open the app.
From the app, tap OK on the alert to acknowledge
it.
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