Table of Contents
Advertisement
Quiet Mode (Vibrate): When this setting is enabled all your Dexcom G7 CGM System
Alerts will vibrate. Your Urgent Low Glucose and Technical Alerts will still escalate to
sound if not acknowledged.
Quiet Mode (Silence All): When this setting is enabled, all your Dexcom G7 CGM
System Alerts will be silent. You won't receive sound or vibration for any alerts. You
will still receive visual alerts on your phone and smartwatch. (Exceptions: The App
Stopped Working and App Stopped: Phone Storage Full alerts will sound on your
phone but they won't sound on your smartwatch when you use Direct to Watch.)
Check your display device frequently to avoid missing a low/high event.
Watch app settings: The watch app uses settings from your phone app.
®
Bluetooth
wireless technology: Make sure your Bluetooth is on. If not, you won't get
readings or alerts.
Notifications:
Make sure your smart device settings follow Dexcom's recommended settings.
l
Certain phone settings such as Android's Digital Wellbeing and Apple's Screen
Time may prevent notifications if enabled.
Allow Dexcom G7 CGM System app notifications to show on your lock screen. This
l
will ensure you receive Dexcom notifications and allow you to see notifications
without unlocking your phone.
Android users must allow Location Permission, Do Not Disturb Access, and
l
Notifications to use the app.
Apple users must allow Location Permission and Critical Alerts to use the phone
l
app.
Battery: Keep the battery charged.
Compatibility: Before upgrading your smart device or its operating system, check
dexcom.com/compatibility. Automatic updates of the phone or watch app or your
device operating system can change settings or shut down the app. Always update
manually and verify correct device settings afterward.
8
Advertisement
Table of Contents
Need help?
Do you have a question about the G7 and is the answer not in the manual?
Questions and answers
changed sensor, it paired but get a message sensor failed start new sensor
The Dexcom G7 sensor may show a failure message after pairing due to issues such as using an outdated sensor version that is not compatible with certain devices, signal loss, or sensor adhesion problems. If pairing with a Tandem hybrid closed-loop system, an older Dexcom T7 version may cause an error message like "sensor not started 43t." Checking the sensor's LBL number and ensuring compatibility can help resolve the issue. If the problem persists, contacting Dexcom for a replacement may be necessary.
This answer is automatically generated
How long after eating does readings reach the sensor?
The Dexcom G7 sensor measures glucose in interstitial fluid, not blood, and glucose levels in interstitial fluid can lag behind blood glucose levels, especially when glucose is changing rapidly. This means that after eating, the sensor reading may take some time to reflect actual blood glucose changes. The exact time can vary, but differences are more noticeable when glucose levels are rising or falling quickly.
This answer is automatically generated
Wait time between showing & inserting new G7 sensor
The Dexcom G7 sensor has a 12-hour grace period at the end of its session, allowing time to replace the sensor. After inserting a new sensor, there is a sensor warm-up period before readings and alerts begin.
This answer is automatically generated
Power off is where
The power off button on the Dexcom G7 receiver is the right button with a circle on it, also known as the Select button.
This answer is automatically generated
How to change zone settings in G7 on Android phone app?