Dexcom G7 User Manual page 123

Issue
Sensor Failed alert.
Phone app
Sensor Failed
No Alerts
Remove Sensor Now
To remove sensor, peel
off patch from the edge.
Solution
This issue may happen anytime during a sensor session. If you get this alert, go to its
Help screen for more information.
You won't get sensor readings or alerts until you start a new sensor.
1. Remove sensor now.
Tip: Peel off patch from edge.
2. Insert and pair new sensor.
3. Review Choose Sensor Site by Age in Inserting Sensor.
11 • Troubleshooting |
Sensor Failed
No readings or
alerts.
Dexcom G7 User Guide
Watch app
OK
Receiver
Sensor Failed
Remove sensor now.
No readings or alerts until
you start a new sensor.
Start New Sensor
Dismiss
115