Technical Support; Warranty Repair; Exclusions From Warranty - Tesla RoboStar iQ550 User Manual

The vacuum cleaner battery cannot be
charged
BATTERY CARE
•
Switch off the robotic vacuum cleaner if you are going to transport it or not use it for a long time.
•
Recharge the battery to full capacity after three months of non-use.
•
If you do not use the robotic vacuum cleaner for a long time, switch it off and also disconnect the
charging station from the mains. Still, you should fully charge your vacuum cleaner once every
three months to prevent the battery from running out completely.

TECHNICAL SUPPORT

Do you need help with setting up and operating your TESLA RoboStar iQ550?
Contact us at www.tesla-electronics.eu.
CONSUMABLES
Consumables (HEPA filter, microfiber mop, cleaning brushes and many others) can be purchased in the
official store of the TESLA brand eshop.tesla-electronics.eu.

WARRANTY REPAIR

For warranty repair, contact the retailer where you purchased the TESLA product.

EXCLUSIONS FROM WARRANTY

•
If the device or part of it has become worn out as a result of normal use. Typical wear and tear of
the device or its part due to normal use includes, for example, discharging of the battery or reduction
in the capacity of the battery or accumulator after the expiration of the usual service life of 6
months, wear and tear of the display parts of the device, mechanical wear of remote controls and
their surfaces, wear of the filter, wear of supply cables, and more.
•
Failure to follow the "Important Safety Instructions" in the user manual.
•
Electromechanical or mechanical damage to the device caused by inappropriate use.
•
Damage caused by natural elements such as water, fire, static electricity, power surges, etc.
•
Damage caused by unauthorized repair.
•
Unreadable serial number of the device.
and your mobile phone if the robotic vacuum
cleaner is disconnected from the Wi-Fi network.
Therefore, keep the robotic vacuum cleaner within
range of a high-quality and strong Wi-Fi signal
from your Wi-Fi router at all times.
•
Make sure the charging contacts are properly
connected when parked in the charging
•
The charging base should be connected to the
mains power supply at all times, do not turn it off.
The vacuum cleaner is then always ready for the
next cleaning with a fully charged battery.
base.