AJAX Hub 2 Plus User Manual
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AJAX Hub 2 Plus User Manual

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Hub 2 Plus User manual
Updated May 30, 2023
Hub 2 Plus is a central device in the Ajax system, which controls the operation
of all connected devices and interacts with the user and the security company.
The hub reports the opening of doors, breaking of windows, threat of re or
ood, and automates routine actions using scenarios. If outsiders enter the
secure room, Hub 2 Plus will send photos from
MotionCam MotionCam
/
Outdoor
motion detectors and notify a security company patrol.
Hub 2 Plus central unit must be installed indoors only.
Hub 2 Plus needs Internet access to connect to the Ajax Cloud service. The
central unit is connected to the Internet via Ethernet, Wi-Fi, and two SIM cards
(2G/3G/4G).
Connecting to Ajax Cloud is necessary for con guring and managing the system
through Ajax apps, transmitting noti cations about alarms and events, as well

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Summary of Contents for AJAX Hub 2 Plus

  • Page 1 Hub 2 Plus User manual Updated May 30, 2023 Hub 2 Plus is a central device in the Ajax system, which controls the operation of all connected devices and interacts with the user and the security company. The hub reports the opening of doors, breaking of windows, threat of re or ood, and automates routine actions using scenarios.

  • Page 2: Functional Elements

    . All data on Ajax Cloud is stored under multilevel protection, information is exchanged with the hub via an encrypted channel. Connect all communication channels to ensure a more reliable connection with Ajax Cloud and to secure against interruptions in the work of telecom operators.

  • Page 3: Operating Principle

    What jamming of a wireless security system is and how to resist it Hub 2 Plus supports up to 200 Ajax devices connected, which protect against intrusion, re, and ooding, as well as control electrical appliances automatically according to scenarios or manually from an app.

  • Page 4: Led Indication

    The hub LED has a list of indications showing the system state or events occurring. The Ajax logo on the front side of the hub can light up red, white, purple, yellow, blue, or green, depending on the state. When nothing is happening in the system (no alarm, malfunction, lid opening, etc.), the LED displays two hub...
  • Page 5 Access to indications Hub users can see the Alerts and Malfunctions indication after they: Arm/disarm the system using the Ajax keypad. Enter the correct user ID or personal code on the keypad and perform an action that has already been performed (for example, the system is...
  • Page 6 Indication is available for hubs with rmware version OS Malevich 2.14 or higher and in apps of the following versions or higher: Ajax PRO: Tool for Engineers 2.22.2 for iOS Ajax PRO: Tool for Engineers 2.25.2 for Android Ajax PRO Desktop 3.5.2 for macOS Ajax PRO Desktop 3.5.2 for Windows...
  • Page 7 Disarmed to Armed. The hub (or one of the groups) Green LED lights up for 2 Disarming is completed. is changing its state from seconds. Armed to Disarmed. Alerts and Malfunctions There is an unrestored state after a con rmed hold-up alarm.
  • Page 8 device (DoubleButton), the rst Single hold-up alarm to generate the hold-up alarm. Con rmed hold-up alarm There is an unrestored state after the con rmed intrusion alarm. The indication is displayed Yellow and purple LED ashes Con rmed intrusion alarm. only if sequentially for 5 seconds.
  • Page 9 There is an unrestored fault sequence for 5 seconds. state or a malfunction of any device or the hub. The indication is displayed only if Restoration after faults is enabled in the settings. Currently, Restoration after faults is not available in Ajax apps.

  • Page 10: Alert Indication

    To con gure the system, install the Ajax app and create an account . One phone number and email address may be used to create only one Ajax account. There...

  • Page 11: Security Requirements

    Your account can combine two roles: the administrator of one hub and the user of another hub. Security requirements When installing and using Hub 2 Plus, strictly adhere to the general electrical safety regulations for using electrical appliances, as well as the requirements of regulatory legal acts on electrical safety.
  • Page 12 2 — Ethernet socket 3, 4 — Slots for installing micro-SIM cards 3. Press and hold the power button for 3 seconds until the Ajax logo lights up. It takes about 2 minutes for the hub to upgrade to the latest rmware and connect to the Internet.
  • Page 13 1. Turn on the hub and wait until the logo lights up green or white. Open the Ajax app. Give access to the requested system functions to fully use the capabilities of the Ajax app and not to miss alerts about alarms or events.
  • Page 14 Hub icons Icons display some of Hub 2 Plus statuses. You can see them in the Ajax app, in the Devices menu Icons Meaning 2G connected 3G connected LTE connected SIM card is not installed The SIM-card is defective or has a PIN-code on it Hub 2 Plus battery charge level.
  • Page 15 Hub states States can be found in the Ajax app 1. Go to the Devices tab 2. Select Hub 2 Plus from the list. Parameter Meaning Click to open the list of Hub 2 Plus malfunctions. Malfunction The eld appears only if a malfunction is...
  • Page 16 Connection status between the hub and Ajax Cloud: Online — the hub is connected to Ajax Cloud Connection O ine — the hub is not connected to Ajax Cloud The hub connection status to the mobile Internet: Connected — the hub is connected to Ajax Cloud via mobile Internet Disconnected —...
  • Page 17 Disconnected — the hub is not connected to Ajax Cloud via Ethernet Noise power level at the hub installation site. The rst two values show the level at Jeweller frequencies, and the third — at Wings frequencies. Average Noise (dBm)
  • Page 18 When adding a hub to your account using the step-by-step guidance, you will be prompted to connect devices to the hub. However, you can refuse and return to this step later. To add a device to the hub, in the Ajax app:...
  • Page 19 Ajax app 1. Go to the Devices tab 2. Select Hub 2 Plus from the list. 3. Go to Settings by clicking on the icon Note that after changing the settings, you should click the Back button to save them.

  • Page 20: Settings Reset

    Geofence Keypad access codes Groups Security Schedule Detection Zone Test Jeweller Service Monitoring Station Installers Security companies User Guide Data Import Unpair hub Settings reset Resetting the hub to the factory settings: 1. Turn on the hub if it is off.
  • Page 21 2. Remove all users and installers from the hub. 3. Hold the power button for 30 s — the Ajax logo on the hub will start blinking red. 4. Remove the hub from your account. Resetting the hub does not delete connected users.
  • Page 22 The changing of the air quality parameters: Alerts Push Temperature noti cations (standard signal sound) Humidity The non-security alerts settings are available with rmware version OS Malevich 2.15 or higher and in apps of the following versions or higher: Ajax Security System 2.23.1 for iOS...
  • Page 23 Ajax Security System 2.26.1 for Android Ajax PRO: Tool for Engineers 1.17.1 for iOS Ajax PRO: Tool for Engineers 1.17.1 for Android Ajax PRO Desktop 3.6.1 for macOS Ajax PRO Desktop 3.6.1 for Windows WallSwitch Relay Socket Turning on/off WaterStop LightSwitch...

  • Page 24: Video Surveillance

    You can also connect third-party cameras supporting RTSP protocol. You can connect up to 100 video surveillance devices to the system. How to add a camera to the Ajax system Connecting to a security company The list of companies that accept the system to the central monitoring station is Hub →...

  • Page 25: Installation

    Select a security company and click Send Monitoring Request. After that, the security company will contact you and discuss the connection conditions. Or you can contact them yourself (contacts are available in the app) to agree upon a connection. Connection to the Central Monitoring Station (CMS) is implemented via the SurGard (Contact ID), ADEMCO 685, SIA (DC-09), and other proprietary protocols.
  • Page 26 3. Attach the hub to the mounting panel. After installation, check the tamper status in the Ajax app and then the quality of the panel xation. You will receive a noti cation if an attempt is made to tear the hub off the surface or remove it from the mounting panel.

  • Page 27: Maintenance

    Inside any premises with the temperature and humidity beyond the range of permissible limits. Maintenance Check the operational capability of the Ajax system on a regular basis. Clean the hub body from dust, spider webs and other contaminants as they appear. Use soft dry napkin suitable for equipment maintenance.

  • Page 28: Technical Speci Cations

    All technical speci cations of Hub 2 Plus Compliance with standards Warranty The warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase and does not apply to the bundled rechargeable battery.
  • Page 29 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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