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Chapter 8 Troubleshooting
Cause 10. Remote desktop connection software is not installed on your Mac:
If using macOS, download and install "Microsoft Remote Desktop" from the Mac App Store.
I12 Message Appears Despite No Drive Errors
If the I12 message appears on the LCD panel (or NAS Navigator2) but the E30 message does not, this indicates that
no drive errors actually occurred. To check the volume status, follow the procedure below. The procedure will vary
depending on how seriously the RAID volume is corrupted.
1
Open Server Manager on Windows Storage Server.
2
Click Tools > Computer Management.
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