Philips HomeRun Aqua XU3000/01 Manual page 30

English
32
Problem
The robot doesn't charge or
discharges very quickly.
There is foam buildup in the
water tank and the robot
moves strangely.
The robot is making an
abnormal noise.
The brushes are no longer
turning.
The side brush gets
deformed.
The robot won't drive on to
a black floor.
A schedule is set, but the
robot doesn't start cleaning
according to the schedule.
Possible cause
The robot is stored in a space
that is too hot or too cold.
Detergent has been added to
the water tank, causing the
robot to be slippery.
The filter has not been placed
back or has not been placed
back correctly.
Hairs are stuck in the main
brush.
Other obstacles are stuck in the
brushes.
The main brush was not placed
back correctly.
Something may have gotten
stuck in the side brush.
The robot thinks a pitch black
floor is a falling hazard - the
cliff detection is activated.
The 'do not disturb' function
may be activated.
The robot is in sleep mode.
The wrong time zone has been
selected in the app.
The robot has lost connection
with the Wi-Fi network.
Solution
Charge and store the robot at a
temperature between 8 °C and 35 °C.
Never add detergent to the water tank
again. Clean the robot and its wheels,
including a thorough rinse of the water
tank.
Check if filter is placed back correctly.
Remove hairs with the brush cleaning tool
provided with the robot.
Remove other obstacles from the brushes.
Remove the main brush and reassemble it.
When main brush is not placed back
correctly: reassemble correctly the square
shaft into the square hole.
Put brush in hot water for a while and let it
dry.
Purchase a new side brush via the app or
on www.philips.com/myrobot3000
Make sure lights are switched on in the
room with pitch black flooring.
Clean the anti-drop sensor on the bottom
of the robot.
Check in the app if the 'do not disturb'
function is switched on at the same time as
the schedule.
Make sure that the robot is charging in the
station.
The robot will go into sleep mode if it has
not returned to the station. Press the
on/off button for 3 seconds or longer to
awake the robot.Then send it to the station
via the app or by pressing the home
button.
You can change the time zone in in the app
in 'My Account' under 'Profile'.
Make sure the Wi-Fi network is working.