Philips HomeRun Aqua XU3000/01 Manual page 28

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30
Problem
The robot can't find station.
The robot pushes the station
away.
The robot doesn't clean
properly.
Possible cause
The email has not been sent.
The email may have landed in
'spam' or 'junk' folder.
A wrong email address is used.
The phone or computer doesn't
have good internet connection
to receive the email.
The station has been moved
during a cleaning run.
The station is not connected to
the power supply.
The sensors on robot and/or
station are dirty.
A No-Go zone was placed too
close to the station
The station has been placed on
a spot with very bright light.
The station is not standing
close to a wall.
The sensors on robot and/or
station are dirty.
The station doesn't have
enough space around it (0,5
meter to each side and 1,5 m to
the front).
The dust bin of the robot is full. Empty the dust bin of the robot.
The water tank is empty.
Obstacles are stuck in the
brushes.
The filter has not been cleaned. Clean the filter regularly.
The filter has not been placed
back or has not been placed
back correctly.
Solution
Click the "resend" button.
Check the 'spam' or 'junk' folders. (The
sender e-mail address starts with:
HomeRun_noreply@).
Check if you have used the correct email
address.
Make sure the phone or computer has a
good internet connection.
Place the station back in the same place it
was before the cleaning run started.
Connect the station to the power supply.
Clean all the sensors of the robot and the
station.
Don't save No-Go zones too close to the
station.
Don't put the station in a place with very
bright light (like direct sun light) this may
interfere with the infra red signal.
Place station with the back towards a wall.
Clean all the sensors of the robot and the
station.
Make sure the station has enough space
around it.
Refill the water tank in time.
Remove all obstacles from the brushes.
Place the filter back correctly.