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Contacting Global Service and Support
Contact Global Service and Support (GSS) if you have any questions about this or other Zhone
products. Before contacting GSS, make sure you have the following information:
Zhone product you are using
System configuration
Software version running on the system
Description of the issue
Technical Support
If you require assistance with the installation or operation of your product, or if you want to
return a product for repair under warranty, contact GSS. The contact information is as follows:
E-mail
Telephone (North America)
Telephone (International)
Internet
If you purchased the product from an authorized dealer, distributor, Value Added Reseller (VAR),
or third party, contact that supplier for technical assistance and warranty support.
Service Requirements
If the product malfunctions, all repairs must be performed by the manufacturer or a
Zhone-authorized agent. It is the responsibility of users requiring service to report the need for
service to GSS.
Trademarks
Acculink, ADSL/R, Bitstorm, Comsphere, DSL the Easy Way, Etherloop, FrameSaver, GigMux,
GranDSLAM, GrandVIEW, Hotwire, the Hotwire logo, iMarc, JetFusion, Jetstream, JetVision,
MALC, NextEDGE, Net to Net Technologies, Paradyne, the Paradyne logo, Quick Channel,
Raptor, ReachDSL, SLMS, StormPort, TruePut, Z-Edge, Zhone, ZMS, and the Zhone logo are
trademarks owned by Zhone Technologies, Inc., which may be registered in some jurisdictions.
Copyright © 2005 Zhone Technologies, Inc.
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support@zhone.com
877-ZHONE20
510-777-7133
www.zhone.com/support
Hotwire TDM SHDSL Endpoints
7990-A2-ZN10-30
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