Notice To Users Of The Canadian Telephone Network; Contacting Global Service And Support - Zhone iMarc SLV 9126 Installation Instructions Manual

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Canada

Notice to Users of the Canadian Telephone Network

The Industry Canada label identifies certified equipment. This certification means that the

equipment meets telecommunications network protective, operational and safety requirements as

prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The

Department does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using

an acceptable method of connection. The customer should be aware that compliance with the

above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the

supplier. Any repairs or alterations made by the user to this equipment, or equipment

malfunctions, may give the telecommunications company cause to request to disconnect the

equipment.

Users should ensure for their own protection that the electrical ground connections of the power

utility, telephone lines and internal metallic water pipe system, if present, are connected together.

This precaution may be particularly important in rural areas.

CAUTION:

Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication

of the maximum number of terminals allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the

requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed

If your equipment is in need of repair, refer to

Contact Global Service and Support (GSS) if you have any questions about this or other Zhone

products. Before contacting GSS, make sure you have the following information:

Zhone product you are using

System configuration

Software version running on the system

Description of the issue

9126-A2-ZN11-40

Contacting Global Service and

Support.

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