Product-Related Documents; Contacting Global Service And Support; Technical Support; Service Requirements - Zhone 6211-I3 User Manual

Product-Related Documents

Contacting Global Service and Support

Technical Support

Service Requirements

12
6211-I3 ADSL2+ Router User's Guide
Complete documentation for Zhone products is available online at
www.zhone.com.
Contact Global Service and Support (GSS) if you have any questions about
this or other Zhone products. Before contacting GSS, make sure you have the
following information:
Zhone product you are using
!
System configuration
!
Software version running on the system
!
Description of the issue
!
If you require assistance with the installation or operation of your product, or
if you want to return a product for repair under warranty, contact GSS. The
contact information is as follows:
E-mail
Telephone (North America)
Telephone (International)
Internet
If you purchased the product from an authorized dealer, distributor, Value
Added Reseller (VAR), or third party, contact that supplier for technical
assistance and warranty support.
If the product malfunctions, all repairs must be performed by the
manufacturer or a Zhone-authorized agent. It is the responsibility of users
requiring service to report the need for service to GSS.
support@zhone.com
877-ZHONE20
510-777-7133
www.zhone.com/support