Stop Error Codes; Table 9-1 Stop Error Codes - Hitachi HF-W7500 65 Instruction Manual

9. TROUBLE SHOOTING

9.3 STOP Error Codes

A STOP error code provides a summary of an error cause. STOP error codes are displayed on
a blue screen as well as embedded in a memory dump file.
Table 9-1 shows the error cause corresponding to the message which is displayed in the blue
screen. In the OS which is later than Windows®10, if there is a Distinguished Name
corresponding to a STOP error code, the Distinguished Name is displayed.
There are some causes of the STOP error code 0x80, but you can check the detailed information
from the event log (Event ID:800, Source:HFWRAS_SYS).
STOP error code
No.
(or Distinguished Name)
1 0x00000080
(NMI_HARDWARE
_FAILURE)
2 0x00009221
3 Other than the above

Table 9-1 STOP Error Codes

Error Cause
―
The remote shutdown input
signal was detected during
Windows® startup
STOP error code for
Windows®
9-20
Action
The error cause is logged in event log. Refer
to "Table 9-2 Action list for STOP error code
0x80" and take action.
If the error cause was not logged in event log,
contact the system administrator or
maintenance personnel.
For information about the cause of the remote
shutdown, ask the system administrator or
maintenance personnel.
For information about a Windows® STOP
error, refer to the Microsoft Knowledge Base.
When you request an analysis of the memory
dump (a service provided for a fee), contact
our sales representatives.