Chapter 10: Maintenance; System Recovery; Performing System Recovery - Konftel 800 Installation & Administration

MAINTENANCE

SYSTEM RECOVERY

As an administrator, you can perform system recovery on Konftel 800 to return
the phone to operable state, for example, after a faulty upgrade or when the
phone application fails. System recovery replaces the current firmware with the
previously installed operable firmware version.
You can also perform system recovery to reset the administrator password.
System recovery erases all settings including the account information.

Performing system recovery

Before you begin
Ensure that you save the configuration file from your Konftel 800. System recovery
erases all settings.
Procedure
Power cycle the phone to start the boot process.
When the LEDs turn green, start tapping the
phone and continue tapping until the LEDs turn off.
Tap the
Microphone Muted
When the LEDs turn red, tap the
recovery.
The LEDs turn off. The phone starts regular boot. After the boot up, the
phone displays the following message: Upgrade the phone to complete
recovery.
If you want to cancel the system recovery, do not tap
the phone when the LEDs turn red.
After the phone boots up, set the administrator password.
Upgrade the phone to complete system recovery.
Next steps
Upload the configuration file with necessary settings.
Related tasks
Setting the password for Konftel 800
Microphone Muted
button once again.
button once to confirm the system
Volume up
on page 21
180
button on the
button on
Volume up